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Custodian
4.2 from 34 reviews

Reviews

4.2

34 reviews
5
(21)
4
(8)
3
(0)
2
(1)
1
(4)
  • Transparency
    2.6 (5)
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Michael

MichaelSydney, NSW

  • 4 reviews
  • 5 likes

So far so good

published

We have dipped our feet into the investment world (shares property) a couple of time and each time it hasn't worked for us, we were scared to try again.
Our journey start by being put in contact by a family friend who has several properties with Custodian. We got shown the numbers and how the whole process works.
The Custodian team, in my opinion, have always been honest with us and made themselves available and have always followed up with any queries during and after our builds.
The thing that I really appreciate is the way everybody has made themselves available when we introduced our kids.
Alex, George and Prue you guys always go above and beyond

Transparency
Amy S

Amy SSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Really informative!

published

Went along to one of the 7 steps seminars. Found it really informative. Not too long winded, straight to the point and simple to understand.
No hard sell. Appreciated the gift for attending also. Recommend

Transparency

Be careful!!

published

This mob have it all wrapped up, even to the point where they don't let you look at you property until it's all paid for, too late then!! Insist on doing a inspection before you make the last payment, maybe then they might still want to help you, maybe not, who knows!! As for their so called "relationship manager" they are really only interested in selling you more properties and when the troubles start you never hear from them again! Avoid their nominated real estate agents, find your own. They like to use multi national companies who have a huge turn over of people so you never know who you will be dealing with. Once they have your contact details they never give up ringing, emailing, trying to sell yo more. You have been warned!!

4 comments
Custodian
Marie H.Custodian
Ian B.
Ian B.
Custodian
Marie H.Custodian
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David

DavidPerth, WA

  • Verified customer

Poor performing investment

published

Currently trying to dispose of one of these houses, we bought in 2008 so we have owned for 11 years. In that time it has cost us approx $5,000 per year out of pocket after all the deductions etc. (so $55k in total). The house is currently worth what is was in 2008, however we now get a CGT tax bill of approx $15k due to the depreciated cost base, add the custodian 'fee' on top of $22k, all up we will be out of pocket about $90k - stay away.

Transparency
2 comments
Custodian
Marie H.Custodian
David
David

Information was sent as requested. No reply.

CUSTODIAN - WEALTH DESTROYERS

published

Custodian sell land barely legal on which to build. Employ dodgy builders & real estate agents who charge above average rates. My house sunk into the ground leaving me bankrupt with no one at Custodian wanting to contact me. My appointed real estate agent, Ray White Aspley, and builder, Indigo Homes, both lied to me.
Avoid Custodian at all costs.

Transparency
Michael

MichaelSouth East Queensland, QLD

Inspiring

published

We found this to be an inspiring way of thinking. Thank you. We acted on your ideas and have gone ahead to research property development and to start developing a portfolio.

Andrew

AndrewSydney Surrounds, NSW

Vested Interests

published

I received a cold call yesterday from the mobile number 0480 017 426 with a lady saying she won’t take too much of time, but invited me to attend their property seminar which included free refreshments.

I suggested to her it sounds like a scam and I wasn’t interested, but she assured me it wasn’t a scam and to look up their website.

She couldn’t tell me how she got my number. However, a little research indicates they are most likely the developer selling property at over inflated prices while also organising finance where they receive commissions and trailing kick backs on the loans.

Avoid at all costs. It’s a wonder how people like this escape the regulation of ASIC.

Transparency
1 comment
Custodian
Marie H.Custodian
Ron

RonSydney, NSW

  • 5 reviews
  • 2 likes

Stay away

published

so many promises but nothing met. all lies ! from attending the seminar i can smell the lies and confirmed when the staff visit happened. i wasted 3-4 hours of my time !

1 comment
Custodian
Marie H.Custodian

Very professional

published

I just started with this company. Very good service so far. All the staffs are very helpful and friendly. Looking forward for more!

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SRO

SROSydney

  • Verified customer

The presentation and their book are well worth reading.

published

Pleasingly it wasn't some hard sales pitch nor some get rich quick scheme. For people with a build up of equity or good disposable income it is certainly worth considering.

1 comment
Custodian
Marie H.Custodian

Thank you very much for your feedback. This is the perfect way to describe our events and what we do. All the best.

Review collected in partnership with Custodian

Great service

published

Very professional in their dealings with the tenant and myself. I am pleased with the service they provide.
I am dissatisfied with the $50 they charge to do an annual statement of revenue and expenses. With everything being computerised there is no additional effort require to produce this document and it should be provided at no cost, being part of the management requirements that they already get paid for each month.

1 comment
Custodian
Marie H.Custodian
The Wards

The WardsMelbourne

  • Verified customer

Great presentation & team

published

We found the team at the seminar to be approachable and very easy to deal with. They delivered a fantastic seminar that we would definitely recommend. Whether you are new to property investing or are wanting to get into the market for the first time, the team at Custodian will certainly help get you on track if you aren't ready to (or able to) take the leap right now!

1 comment
Custodian
Marie H.Custodian

Thank you "The Wards" :) Glad you enjoyed the experience.

Review collected in partnership with Custodian

  • Verified customer

Great for some people

published

Good for some people, open their opinions for investment. Good work. Good to see it happening.

1 comment
Custodian
Marie H.Custodian

Thank you for your genuine feedback - We appreciate you taking the time.

Review collected in partnership with Custodian

  • Verified customer

So simple and straight forward

published

The whole process from start to
Finish was a great experience especially when yr working with professional people on a personal
Level!

1 comment
Custodian
Marie H.Custodian

Thanks Pauline. We appreciate you sharing your experience with others.

Review collected in partnership with Custodian

brent furby

brent furby

  • 2 reviews
  • Verified customer

interesting

published

I found it very interesting a little bit too much talking I known he loves what he is doing regards brent

1 comment
Custodian
Marie H.Custodian

Hi Brent. Will let Ross know about the talking, he does love what he does and can get carried away. But that is passion! What can we do :)

Review collected in partnership with Custodian

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  • Verified customer

property investment basics

published

very good presentation.The presenter was good at speaking about the facts of property investment no hard sell at the event just simple straight forward facts based on history of property investing.

1 comment
Custodian
Marie H.Custodian

Hi Rico, thank you for taking the time to describe perfectly what the event is about.

Review collected in partnership with Custodian

Ross

RossSydney

  • Verified customer

Proven success as a long-term Custodian Client

published
1 comment
Custodian
Marie H.Custodian

Thanks Ross, for sharing your story which will no doubt inspire others to get started. Thank you for being such great advocates!

Ben Kannan

Ben Kannan

  • 2 reviews
  • Verified customer

Worth while attending

published

It was straight to the point but in saying that I have been to a couple of these presentations and it was no different. Most of the information was the same but you only need to here one thing that was different to make it worthwhile and that is why i attend these events. I did hear a couple of things and it was also good to see people there that were already successful which makes me feel like I started tooooo late.But in saying that when my situation changes , hopefully shortly i will be able to put my plan into action..

1 comment
Custodian
Marie H.Custodian

Thanks Ben - Don't hesitate to get in touch with the team if you need any help with setting your goals.

Review collected in partnership with Custodian

  • Verified customer

Ratings

published

Yes was very informative and great service and advise from all involved. Great outcome from this meeting an possible expansion of out portfolio.

1 comment
Custodian
Marie H.Custodian

Thank you for taking the time to share your experience Matt,

Review collected in partnership with Custodian

  • Verified customer

Really Positive Evening [...].

published

A great positive and motivating speech by Ross McFarlane (dynamic leader giving a tablet gift with supper), Cheers Again Andres

1 comment
Custodian
Marie H.Custodian

Thanks Andres. Ross is a great presenter/entertainer/strategist. We appreciate you taking the time to share. :)

Review collected in partnership with Custodian

Page 1 of 2

Questions & Answers

Simon C.

Simon C.asked

I have to agree with the majority of the negative posts here. My wife and I also attended the seminar which we enjoyed as we had been looking into this and gathering information for approx 6 months. We requested an appointment which we had with Darryl and gathered more information which we were excited to proceed and invest both inside and outside our Super. We supplied some general information about ourselves which obviously see's if we are suitable to invest which we are/where and where given an appointment to attend an office in Fortitude Valley for more information and qualifying process along with starting our SMSF.I contacted Custodian a day before our Saturday appointment as I haven't received an email as promised with what information I would have to bring and even the address of the Fortitude Valley Branch and was then told our appointment was cancelled as we have to proceed with another step first which I was going to receive more details about, to which I still havent from weeks ago. Before you respond Maria with please correspond through me, I did on the 30/01/2020 (subject CORRESPONDENCE) to which I haven't received anything back for you either or the numerous texts etc to Darryl.

If you claim to be a wealth building company you must be going broke as we want to invest through you and you wont even take our money, not real good business 101 right there!!!!!!

No answers
Tintin

Tintinasked

Do you do property management in Melton South?

1 answer
Custodian
Marie H.Custodian

HI Tintin, our core function is helping Australian families use their equity to build wealth over time through property investment (in a nutshell).
Our partner for Property Management is Little real estate. https://www.littlerealestate.com.au
Many thanks.

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