Constantly drops DHCP connection
Purchased this router as it was the most expensive one in the store, why? because I hoped it would have the best reliability for work.
The wifi range is nothing great, for the size of the thing and all its antennas you would think it would be decent but its not.
However the main issue is the constant drop outs, seams like load of people are having the same issue. it constantly drops the DHCP connection. DSL shows as connected but "Network Status" displays as disconnected and the internet doesn't work. I have to log on everyday and click renew ...
Worst Wifi on the planet
I was so happy when I went to buy this as the spec's are impressive. However, Wifi keeps dropping out nothing is constant. 2.4 and 5 performance is all over the shop. Need to restart every day. Problem with Network DHCP server keeps failing. Doesn't connect all the time. Requires Static IP to be set on devices. Really disappointed. I wont touch an older D-Link device again. Bought brand new in April 2020. Found it was first manufactured in 2015. Doesn't look like there are any more firmware upgrades. Its crap great doorstop. Going to throw it out.
Purchased in April 2020.
Expensive door stop
Wifi keeps dropping out. Won't transfer data at a sustained rate. The wifi needs to be restarted constantly as it will just randomly drop out. First and last time trying a d'link product! Why did I go away from the trustworthy and reliable Cisco products just to save $100...
Drops NBN, Drops WIFI, replaced once under warranty already.
I have had the modem replaced once under warranty after less than a month. At the time it was dropping the connection with the NBN. The replacement drops out the both Wi-Fi bands regularly and requires a reboot every few days just to have any sort of stability. Would never recommend it nor buy another.
- Verified purchase
Terrible wifi "connection"
I thought I got this at a good price for under $400, however soon after I got it and my NBN was set up, my provider told me to back up the configuration settings as, in his words, "This unit will fail spectacularly before 12 months is up." It turned out to be good advice, as it failed within the week (and I had backed up the configuration). Unfortunately the issues did not stop there though, with many products in my house, particularly IoT devices, constantly losing connection to a point were I could not turn lights, heaters or use voice comm...ands and my smarthome became very dumb. Persisted for a few months, but rebooting everything in your house to turn on a light becomes tiresome after a while. Replaced it with a TP-Link device for 1/3 of the price and have had no issues since.
- Verified purchase
A great bit of gear if you take the time to read about it!!!
This router has been fantastic with my NBN FTTC connection. Initially I boxed it back up and continued to use the one that my ISP provided me as I couldn't configure it. One day I hit the chat sites and gave it another go. That was the best decision I could make. My average speed has been over 95 Mbps for the last 2 years using this router and I love it. It has dropped out a handful of times in that time and on most occasions it was an ISP outage. On a couple of occasions where it wasn't a network dropout a simple reboot of the NBN box got it r...unning straight away. We live in a double storey brick house, sometimes have 14 WiFi connections going at once, a number streaming HD Netflix, Amazon Prime and Foxtel. We don't get lag on any of them and get connection in every part of the house. My niece lives 150 metres across the road and can connect to my WiFi from her balcony. I've left the house in the morning and my phone sometimes stays connected to the WiFi for 250+ metres! Connectivity is outstanding. I would rate it: Connectivity 5/5 Performance speed 5/5 Wi Fi performance 5/5 Setup ease 2/5 (once done though, it's set and forget) Looks 5/5 - I would give more if I could, it looks like something from Star Trek. Definitely a WOW factor here. I paid $240.00 second hand on eBay so I rate it highly for value at that price. I would not change this router for anything and would encourage perseverance. It has definitely been worth it for me.
- Verified purchase
Great - when it works
Initially I was happy with the Taipan, fast & reasonably good WiFi coverage.
Lately we've been having connection issues that require the router to be restarted daily.
I was going to order another Taipan as direct replacement, but when I researched the issue I discovered that many people with this router are having the same constant disconnection issue.
Don't buy it, find something else.
An expensive problem
I've had this modem-router for a while now and while it's impressive that I was able to get my unit replaced years after, when I found that the hardware has failed and kept disconnecting my internet connection, it still has problems and D-Link's after sales support is so poor, it's beginning to look like a joke.
My modem-router has not seen a firmware update since 2018 or something.
The router still drops off the NBN regularly, albeit not as bad as the unit that got replaced. This prompts me to restart the whole thing.
2.4 GHz WiFi is unre...liable - it somehow just stops working out of the blue and I have to change wifi channel to get my smart devices to hook up to 2.4 GHz again. This is a very high maintenance router. While the sync speeds are great, it's to the cost of reliability. Expect games to get disconnected once in a while and better get used to the router's UI cause you'll be visiting it A LOT.
Great modem/router even though it took some time to connect the DSL 4320L to TPG NBN FTTP
I am with TPG NBN and my connection type is FTTP. In the NBN white box (from previous house owner) the ethernet cable was connected to UNI-D port 1, probably the previous owner was with a different Internet provider.
After a call with TPG, they insisted that I should have connected to UNI-D port 2 (correct) and had vlan tagging enabled/id=2 (incorrect). So I came home, opened the NBN box, move the ethernet cable from UNI-D port 1 to port 2, choose Residental Gateway > DISABLE vlan tagging > PPPoE (TPG username/pass) > Dynamic IP and after 70s,...I got green on WAN led indicator and got the D-Link Taipan DSL 4320L works with FTTP. ref: https://www.nbnco.com.au/content/dam/nbnco2/2018/documents/nbn-fibre-user-guide.pdf If you try the steps above and cannot fix the issue, then please contact your internet provider support and ask for the correct UNI-D port to use. I hope this will help. Cheers.
Purchased in January 2020.
Awesome high speed wifi
4 stars only cause of price , other than the price this modem router is on top for gaming and streaming .
Awesome Wi-Fi range stable speeds on UFB .
Simple to set up would highly recommend.
DO NOT BUY
Wish I could give this product less than 1 star.
literally the worst piece of tech I have purchased.
DO NOT BUY THIS!
The performance is about as good as my 5 year old Linksy AC1900 which this was replacing. From the start it was expensive, time consuming and frustrating as hell. Set up was by no means simple. Even with Their "Tech Support" it took 2 hours to set up.
Trying to control the general function after that is almost impossible. Non of the Dlink Apps work to change settings- though they advertise they do.
Seriously purchase something else.
I am saving up to buy a competitors product and then with great joy will smash this router into tiny pieces and throw it in the garbage where it belongs.
Expensive door stopper
Absolute worst router i have ever owned.
If and when* it worked, it worked great.
Then the signals kept dropping.
The router kept crashing at random.
The wi-fi would just stop working for no reason, even though LAN was operating fine.
2.4G signal would stop working even though 5ghz was online or vice versa.
This has been our most expensive router yet that now functions as an expensive door stopper to scare the kids at night.
We replaced this turd of a router with something half the price, from a different maker and is now in wi-fi bliss. Not a single issue. Trust in a good brand, don’t go with D-link. ...Buyer beware
8.5/10 If you are a heavy user, game on WIFI and have a large number of Wifi devices it is worth the money.
Have had this Modem Router for about 3 years on FTTN 100/40 Plan with MATE NBN.
* 5GHz WiFi general speed and speed at distance is better then most.
* While 2.4GHz might be stronger at distance, AC Band outperforms.
* Can handle multiple devices streaming, gaming, uploading at once.
* In Game Ping reduced by 10-12 from last Modem / Router
No So Great:
* UI is not great, outdated and not as easy to use as competitors....
- Verified purchase
Difficulty connecting but tech support solved the issue
We were unable to connect the DSL 4320L to our Telstra NBN (FTTP). After days of looking at troubleshooting guides and various forums we called the D-Link call centre. The technician was able to clearly ask questions to step by step sort out our issue. Within 25minutes the problem was solved. I know others have not been satisfied with their support but I’m pleased to say that today, with the technician I spoke to, we had an excellent service. (And I’m delighted that I’m also getting download WIFI speeds of 94.9Mbps rather than max of 35MBps on the old Telstra Gateway).
It sudden stopped connection.
The technical support was terrible, no patient and my chat was cut in 4 min. Can not believe how bad this modem is. No no no not recommended.
The reviewer stated that an incentive was offered for this review
- Verified purchase
So bad even Dlink can't support it
This is a very expensive piece of equipment, but fails to meet the hype. Now according to Dlink it is no longer even supported in MyDlink. The after sales support on this has been the worst I have ever experienced, and it demonstrates that even Dlink Tech Support have no clue about how to support the device. Save your money and go with a better brand. Any brand would be better than this. Had to have the first one replaced after 3 months because it just wouldn't work.
Terrible Product! constant drop outs and setting issues, never connects to the internet
cannot believe how bad this modem is, i spend hours weekly on tech support to my ip, and good luck with d-lkink themselves. I spend hours googling solutions becuase my line is constantly showing 'no internet connection' and n eed to restart every device about every 2 days and re-enter all settings then it jsut drops out again. useless hunk of expensive junk.
- Verified purchase
Overpriced Router - Poor Client Cap
This router is fast and works well with an good range. However, it is limited to a maximum of 28 clients. This means that it will start dropping clients when this number is reached and you will randomly lose your wifi connection over time. This is a very poor design for such an expensive router as my old D-Link DSL-2890AL from 5 years ago was able to handle about 35 clients!
Do yourself a favour and buy a Google Wifi router, one of those units can easily handle 50+ connections with no drop outs what so ever. They are much cheaper as 3 of the...m (150+ clients) will cost just under what it will cost for one of these. Poor design D-Link, why can't you upgrade your chipset to get into the modern age of smart home devices? A router needs to be able to handle more than just 30 connections or it is useless.
Works good. Great for multiple devices.
After we finally got the NBN, I bought this router on eBay after reading the reviews and hearing about how great they are. Yes, it works great when its connected, but it would drop out from time to time and the speed seemed to drop off over time too.
We do have 15 devices connected and I thought that maybe that was the problem. After disconnecting about half of them, the problem still remained.
I was always having to reset the router when speeds would drop, but when it reconnected, it worked fine again.
We recently had some upgrade work done...
- Verified purchase
More glossy packaging then reality
Easy to install and use however it doesn't have the desired capability in our house. We have the router (using adsl) sitting at one end of our approximately 40 metres or less long house. My study is at the other end. Between the router and study is a 3/4 height brick wall, a plaster board wall, the hall to our bedroom and then the study (besser block walls). Despite the marketed capabilities of the router it could only manage 2 bars in the study. I do not wish to spend additional money wiring the router to a more central location...the who...le point of buying a more capable router in the first place. Given the high price I guess I expected somewhat more. I raised this with the support team and I got a fob off. Therefore I cannot recommend this device for others who have what appears to be a slightly more complicate home structure.
Questions & Answers
We can not connect our new DSL 4320L to Telstra NBN (fibre to the premises). We have read a few whirlpools forum and tried to troubleshoot however no success. Is it compatible?
Could you please share more info on how you connected the DSL 4320L? I tried to connect ethernet cable to port 4 and chose Residential Gateway >Enable Tagged Vlan: vlan tagging 2 >PPPoE (username/pass, i am with TPG) > Reconnect Mode:" select Always On >"Address Mode:" select 'Dynamic IP'. Basically all what pp recommended on forums however i haven't been able to connect the DSL 4320L.
Thanks in advance.
We did end up connecting, but I can't recall how as it was months ago. I did have to ring DLink help line to do it. They were able to talk me through the steps. Since then it has worked well, although it's range is not a large as the previous modem I had and we had to buy wi-fi extenders. Good luck!
Hi, I called TPG support staff and even though his help was not directly relate to the issue as he said I still need to have vlan tagging enabled and value=2 which would never work but ended up helping me connecting the DSL 4320L.
Solution for FTTP:
I use TPG NBN and my connection type is FTTP. In the NBN white box (from previous house owner) the ethernet cable was connected to UNI-D port 1, probably the previous owner was with a different Internet provider.
After a call with TPG, they insisted that I should have connected to UNI-D port 2 (correct) and had vlan tagging enabled/id=2 (incorrect). So I came home, opened the NBN box, move the ethernet cable from UNI-D port 1 to port 2, choose Residental Gateway > DISABLE vlan tagging > PPPoE (TPG username/pass) > Dynamic IP and after 70s, I got green on WAN led indicator and got the D-Link Taipan DSL 4320L works with FTTP.
Thank you very much again for your review and comment here cause without it I would have sold the modem for cheaper than RRP and spent extra for other modem.
I hope our comments would help anyone out there who has difficulty connecting the Dlink Taipan to FTTP and save them some time and frustration.
- MPN: 35905214 and DSL4320L
- GTIN12: 790069411908 and 790069421884
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