Davo's Tackle Online

As noted in my previous reviews, the products I bought were first class and extremely good value. Yes, they took a little while to arrive but for gods sake for the excellent value for money and a little while longer to wait, stop moaning or get off your lazy butts and spend way more at your local tackle store. As for the broken rod please learn not to high stick!

No response to emails - no tracking numbers, unsure of what is going on - purposely they have not put a phone number anywhere - soon I will have to contact my bank to claim fraudulent transaction, I understand that ASIC only requires 5 of these to audit and freeze the companies assets. lets see what happens.

No response to emails. No in-bound number to call. No links to shipping status like most retailers. Order placed weeks ago with no way to communicate or track postage. Is it even a real shop? Do not shop with Davos Tackle under any circumstances.

Bought 4 reels off Davo's through eBay, they sent them 2 at a time, I grew concerned, but eventually everything arrived as described. The negative reviews seem to focus on one issue, everyone wants products delivered next day, and no mention of the fact that their prices are the best I have found. People, stop whining over trivial stuff and trying to destroy someone providing a what we all need, value for money.

Well, I’ve read some bad reviews, but that’s not my experience with Davo’s dealing with them on several occasions over three years. I order a particular dive knife which I don’t see offered anywhere else: They are cheap and very simple for use in commercial diving situations where losing them is a known. When I place an order, I’m confident the… Read more

goods will arrive, as they do. I hope Davo’s deals with their bad PR, I’m surprised to read it based on my own happy experiences.

all in all, fairly good service, there was a delay in delivery BUT they keep in informed all the way. Very easy ordering process and well discounted item at the time of purchase. Goods delivered in good state and not damaged. Show reply

I’d give 0 ⭐️ if I could. It took 7 weeks to exchange an item for a larger size. Very poor communication, never answered phone, only office day is Tuesday but they don’t respond anyway. Cost me over $37 extra in postage and processing fees to exchange the size. Do yourself a favour and don’t order from here. The service is disgusting, disappointing and you’ll end up very frustrated.

I would give 0 stars if I can. WORST of worst online shopping experience. Just avoid this one. Ordered 2 weeks ago and it still hasn’t been processed nor dispatched. In another word, nothing has been done. They did clearly mentioned that it will take 10 business days on their page but I mean seriously?

They havnt sent a package I ordered 4 years ago.their customer service is the worst I have ever encountered . Stay clear from these thieves I highly recommend you shop elsewhere

Just checked to see progress on my small order Surprised to be told "processing" time for orders is "1-10 full business days". That is without thought for delivery time. I see this as excessive.

Extremely slow dispatch time on an order, all marked as 'in stock'. Over 2 weeks from date of order until it was shipped, plus actual transit time. You might have it in your fine print that it can take up to that amount of time but for a small order just not good enough in my opinion (and everyone else from the numerous reviews I have seen online). Be better.........

Do not use this company! I wish I had read the reviews before purchasing. The other reviews all describe the same issues. Extremely slow dispatch times and customer service is non existent and does not care about customers at all. Awful experience and will never deal with them again.

** AVOID ABSOLUTE WORSE ONLINE FISHING STORE !! ** Absolutely shocking company after completing online order awaiting 5 days then all of a sudden order gets rejected and cancelled. No email or I formation as to why no communication from the owner. ** AVOID ABSOLUTE WORSE ONLINE FISHING STORE !! **

The stock and prices on offer Maybe fantastic, but their customer service side of the business is non existent, theyre online customer support is only offered between 8am-4pm on a Tuesday, so if you do email them in regards to an order on another day you won't hear back, I've been a loyal customer since early 2022, and so far, this is my only… Read more

negative experience to date, if only they had a phone number you could call, unfortunately they don't have that option, disappointing to say the least, will probably shop elsewhere online

Will no ship products out until at least 10 days elapse. They’re so confident in this, they even send you an email after 5 days saying not to complain and it’s their policy to do so… if you need to send a warning, maybe review your business practices? Returns are not a thing. If you get them to accept your return (good luck), they only give you… Read more

store credit - and take 10% of the order value off the credit as a restocking fee.

The one policy they won’t passive-aggressively email you is their one on using store credit. Odds on there being no way to use the credit are incredibly high.

I wish I read reviews before purchasing. Bought mid December, obviously for Christmas presents for my children. We’re in Jan now and HASNT EVEN POSTED IT. That is ridiculous as posting something should be the easiest thing for them to control. I contact them and get generic AI responses I’m still not convinced that’s they aren’t a scam and I’ve lost my money.

Pretty disappointed. I read their Terms, postage could take up to 11days but being xmas, i contacted a day after the purchase to ask if they believed the order would arrive before 25/12. The response was almost generic and advise i read their terms & agreement. Next time I'll pay a few more dollars and shop elsewhere.

Beware!! The negative reviews are accurate. I assumed ordering a fishing reel two weeks before Christmas would be plenty of time for delivery within Australia. Unfortunately, I was wrong. I haven’t received any updates in that time, and I’ve had no response to my email asking for the status of my order, which is incredibly frustrating. This… Read more

business consistently falls short of basic customer expectations. Avoid... shop elsewhere if you value peace of mind.

Like other people have said, there is something fishy going on here. There is no phone number or address for Davos Tackle. This is just a backyarder forwarding your order then waiting for it to come in to be repacked then sent on. They dont have any stock. So if you have ordered product from several distributors it is going to be a long wait for… Read more

every item in your order to arrive. I only ordered a few clearance items so I dont lose too much. Just put the order in the bottom drawer and maybe it will turn up some day. These is a lot of these backyarder scams in work clothes which have also caught me out

Ordered a product from these greedy arrogant ignorant excuses for human beings on October 23rd it still hasn,t shipped. I have emailed them several times the first time they told me they had it under control which they obviously didn,t. The second email has not been replied to because they are ignorant. Their shipping policy is basically we can… Read more

ship at at anytime we feel like it. It states that it can take at least 10 WORKING days but that is only an estimate and may take longer. What a bunch of grubs they take your money then spend it and give you nothing. I dont know how they stay in business. DO NOT SHOP WITH THESE GRUBS THEY WILL ONLY MAKE YOU SAD AND UNHAPPY THEY HAVE NO IDEA HOW TO RUN A BUSINESS AND WOULD NOT KNOW WHAT CUSTOMER SERVICE WAS EVEN IT IT BIT THEM ON THE SEAT OF THE PANTS. DONT BE ST^PID LIKE ME AND SHOP HERE THEY ARE NOTHING BUT GREEDY GRUBS WHO SHOULD BE SQUASHED INTO THE DIRT.

WARNING! DO NOT PURCHASE FROM THIS COMPANY I placed an order for 2 products on the 26th September it wasn't dispatched till the 8 October. They do not tell you that it is standed to be waiting up to 10 business days for them to ship your item. I received 2 items 1 being wrong and they won't refund the difference in price unless I ship the item… Read more

back to them and I'll be more out of pocket if I do this. This is the worst company I have ever dealt with and will not purchase from them ever again.

Absolute rubbish store dont buy from them, takes 4 weeks for them just to send the package and zero customer service, sayd their office is only open Tuesdays but can't get in contact with them during operating hours, wish I didnt buy from them to save a couple of bucks.

Not a good way to shop. I messaged seconds after the order went through as I saw the mistake on colour selection. I get a message back a week later saying they can’t do anything after the order has been processed. It could have easily been solved if they attended their emails sooner.. I needed them for my trip in 2 weeks Now I’ll have to buy… Read more

again and they are going to take 10% off the sale price to restock. So in the end, even though they are cheap, I am now stuck with buying another one for the trip.

Thanks Davo’s Tackle!

If I could have gone zero stars I would. Took 2 weeks before they even sent my order which really screwed me for a planned fishing trip. Non existent customer service whilst trying to find out what was happening with my order. Do not buy from them.