Decathlon

Decathlon

 Verified
Decathlon
3.7

389 reviews

PositivevsNegative
69% · 268115 · 30%
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Return Claim MadeYes · No
Product Quality
4.0

Reviews

389 reviews
YI W.
YI W.Sydney, NSW
  Fair Incentive Physical Store

high quality!!

The vast product selection, high-quality items, and excellent customer service made my shopping trip successful. I would definitely recommend this store to anyone looking for quality sports gear.
Todd K.
Todd K.Perth, WA4 posts
  Verified Online Store

No Refund after item return

I ordered a pair of jammers in XL. Order #481269
They sent me a size L. The apologised and said they would send the correct size and a return postage bag for the first pair. The replacement pair arrives and it’s the same XL Size.
The apologise again and say it was a warehouse error. But now there are no L sizes available so they offer a refund after I return the two incorrect pairs.
I send the two pairs back with record for Australia post that they have arrived, but they have not processed my refund. I have followed up with no response via email.
I wouldn’t by anything from these guys ever again. Show details
Thais A.
Thais A.Sydney Surrounds, NSW
  Physical Store

Amazing

Excelent customer service, good prices and very nice products and location Show details ·  1
Wenhao
WenhaoMetropolitan Adelaide, SA
  Verified Online Store

Sent me the wrong goods

I ordered Fins with size of EU42-43. But I received the wrong Fins with size of EU 38-39. I want ti change it but don't know what is the process as you Decathlon updated your website and my account and order info are missing. Show details
Product Quality
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DrH
DrHSydney2 posts
  Online Store

Quick and easy online purchase

Easy to find what I needed on the website, well priced, easy order process and quick delivery Show details ·  1
Stuart
Stuart2 posts
  Online Store

Wrong size

Ordered zoogs kids size water vest, wrong size was sent to me Show details
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Zara
ZaraPerth, WA
  Online Store

Quality products

Fast delivery and excellent products - Quechua roll down hiking backpack and rain cover Show details ·  1
Kam
KamSydney76 posts
  Online Store

Fast service and delivery

This was my first time ordering from Decathlon and I couldn't ask for better service. I live in a regional area and I received my order in less than a week. I was kept updated with tracking progress and the entire experience has been fantastic, will be buying more things. Show details ·  1
Product Quality
Michael K.
Michael K.
  Online Store

First online ordering event

Easy on line order, prompt delivery! Easy experience, will consider ordering on-line again. Show details ·  1
Ahmet D.
Ahmet D.
  Online Store

Transparency

I was not sure about the delivery date since the website gave a range of 2 to 5 days, but I received the order after 2 days. I was informed by an e-mail by decathlon team that my delivery was prepared and shipped which gave transparency over the delivery status. Show details ·  1
Rylee Wood
Rylee WoodSydney, NSW
  Fair Incentive Physical Store

Product range and customer service

Great range of products for all ages and genders.

Excellent customer service Show details ·  1

Odette
Odette2 posts
  Online Store

Super fast dispatch and delivery!

Super fast dispatch and delivery, very happy with prompt and accurate service. Show details ·  1
Antoine
Antoine2 posts
  Online Store

Seamless Shopping Experience

I recently shopped at Decathlon's online store, and it was awesome! The website was super easy to use, and I found everything I needed for Tennis without any hassle.
Checkout was a easy, and my order arrived surprisingly fast with a shipping confirmation received less than 6 hours after I have placed the order! Everything was well-packaged and in good condition.

Overall, I'm really happy with the racquet and tennis bag I have bought.

I'll definitely be shopping there again for all my sports gear needs. Show details ·  1

Vince
VinceSydney, NSW
  Verified Online Store

Easy delivery, great product

Ordered a click and collect at Tempe on the 21st December, and my order was ready to collect in 7 minutes. Great product, my niece loved her soft archery set for x-mas. Show details ·  1
Nicolas
NicolasGreater Melbourne (Inner), VIC
  Physical Store
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Questions & Answers

Disappointed
Disappointed · Physical Store

Why are all Decathlon stores in Melbourne reducing the size of the actual store (moving shelving inwards & having a lot of empty space behind the shelves). South Morang was about 1/3 of the size it used to be.

Is Decathlon leaving Australia?

Decathlon
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