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DCM Plumbing & Drainage Pty Ltd

DCM Plumbing & Drainage Pty Ltd

5.0 from 20 reviews · View Statistics

Reviews

5.0

20 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Customer Service
    5.0 (20)
  • Timeliness
    5.0 (18)
  • Job Satisfaction
    5.0 (17)
  • Rates and Fees
    4.6 (14)
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Shower head water pouring out

published

Tradie Karl (Englishman) had great communication skills. He new what he was doing and got the job done in no time.
And he even took his boots off at the front door without questioning. Sign of respect. Thank you DCM Plumbing for sending a young professional.

Thank you :)

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Leanne, thank you so much for taking the time to leave such a lovely review for Karl. I'll pass it onto him, he'll be really pleased you were so happy with his service!! :)

Problem sorted.

published

The tradie, who came to unblock our drains today, was polite and respectful. Removing his work boots before entering the house. Completed job fast. Would recommend this company again.
Cheers.

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you very much for taking the time to leave a review!! We really appreciate it! :)

Good Work

published

Karl attended site today. Arrived within predicted time frame and while he could only perform temporary fix explained what he had done and the plan going forward. Highly recommended service.

Customer Service
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you for your kind review, we really appreciate it! :)

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Plumbing magic !

published

We had DCM call out to our house and Carl did a great job :-) . We were very impressed with the way he went about doing going over all the places ( after asking us if we would like him to to check ) that may be a problem now or later for us in the house . He found that the tap in the bathroom was on it's way out and showed us why so we got him to fix all the problems . After just a short time it was all done and only for a very good price so we will be calling DCM for all our plumbing needs from now on .

Customer Service
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you so much for your kind words & for taking the time to leave a review Perry!! We'll let Karl know his work was appreciated today :)

Great Job

published

Was friendly and approachable, walked me through what was needed to be done to complete the job.
Any other issues found during inspection was brought to my attention, Great work!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Mark, thank you very much for taking the time to leave a review! We really appreciate it and it was our pleasure to help! :)

Charlotte Goldsbury

Charlotte GoldsburySouth East Queensland, QLD

Great customer service!

published

Karl was super quick and efficient while fixing the blocked drain. He knew why the drain clogged and what we needed to do to prevent it happening again. Couldn’t have been more helpful with the clean up!

Customer Service
Timeliness
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you Charlotte for your review & so glad we were able to help! :)

A difficult job done well

published

I highly recommend DCM Plumbing. Same day service when I called - admin staff very friendly. The English fellow was very personable and friendly - did a fantastic job in removing a very aggressive tree root to clear blockage. I shall definitely call DCM again if another problem arises. A job well done. Thank you.

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Ivana, thank you very much for taking the time to leave a review!! We really appreciate it!

Awesome customer service

published

On time and efficient team on site. would choose again. Appointment was easy to make and the admin staff were very friendly. Very knowledgeable, could answer additional questions I had

Customer Service
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Job Satisfaction
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Blake, thank you for taking the time to leave a review! It was our pleasure to help! :)

job very well done

published

highly recommended for any plumbing work. job was very well done and in a very timely way and reasonably price. second time to use DCM and both times i’m very satisfied with the work done. thank u

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Glen, thank you very much for taking the time to leave us a review! We really appreciate it!

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Karisa

KarisaSouth East Queensland, QLD

Awesome service!

published

I had a young English fella come out for some repairs. He did an awesome job and had great people skills. Would definitely recommend DCM to anyone needing their services.

Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Karisa, thank you very much for taking the time to leave a review!! We really appreciate it!

Lynda Turczak

Lynda TurczakSouth East Queensland, QLD

  • 3 reviews

Prompt service and problem fixed very quickly

published

We had a leak somewhere and DCM plumbing were quick to check our problem and find the source.. The service provider was very friendly and explained what happened and our leak was repaired within 24 hours. Excellent service!

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Lynda, thank you very much for taking the time to leave a review! We really appreciate it!!

Brian S.

Brian S.South East Queensland, QLD

  • 3 reviews

Prompt efficient service

published

Karl arrived on time, checked all plumbing outlets and installed new fittings. Highly recommended. On checking guest bathroom found rusted bidet spray and then replaced also was able to fix drain outlet which was causing odour.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you Brian for leaving us a review, we really appreciate it! And we'll be sure to let Karl know how pleased you were with his work :)

(Highly recommend)

published

Friendly, on-time and thorough. It was a simple job and was simply and easily rectified. Quickly accessed parts on hand and was took the time briefly explain what they had completed.

Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Jason, thank you very much for taking the time to leave a review!! We really appreciate it!

Great communication!

published

The staff were friendly and attentive great customer service all round, keep up the good work. Kept us updated throughout all the jobs that were required. Thanks a bunch team

Customer Service
Timeliness
Incentivised ReviewNo
1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi! Thank you very much for taking the time to leave a review! We really appreciate it and it is our pleasure to be able to help!!

Debbie P.

Debbie P.South East Queensland, QLD

Great work. Friendly team.

published

Workman arrived on time. Corey was friendly and efficient. Work was done to a very high standard. No hesitation in recommending them for all your plumbing needs. Give them a call.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Debbie, thank you very much for taking the time to leave a review!! We really appreciate it!

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Hans-Juergen Kittel

Hans-Juergen KittelSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Good job

published

The plumber was on time. He was friendly and explained things really well. He worked efficiently and really well. I am very pleased and very happy with his work. Well done and excellent job!

Customer Service
Timeliness
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you very much for taking the time to leave a review! We really appreciate it!!

Very Happy

published

Very prompt and very helpful. I was very happy with the work carried out. Can recommend DCM Plumbing and will be happy to use their services again in the future

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Kerayn thank you so much for taking the time to leave a review, we really appreciate it!

Rossko

RosskoSouth East Queensland, QLD

  • 2 reviews

Job well done!

published

The first task involved increasing the flow on a toilet cistern; the main task was to connect an Arco Grifo double tap to my water tank system. Luke was very friendly and competent; he explained to me what he was doing which was great.

Customer Service
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Rossko thank you so much for taking the time to leave a review, we really appreciate it!

fed up

fed upSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Professional friendly service

published

We found luke to be very friendly and took the time to explain things to us he knew what he was doing and cleaned up after the job well done

Customer Service
Timeliness
Job Satisfaction
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Thank you so much for taking the time to leave a review, we really appreciate it!

Amazing Service

published

This is the second time Ive used these guys. Pleased with the fast same day attendance for my blocked drain. The issue was resolved efficiently and quickly. I would definitely recommend to family and friends

Customer Service
Timeliness
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Incentivised ReviewNo
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1 comment
DCM Plumbing & Drainage Pty Ltd
Gill M.DCM Plumbing & Drainage Pty Ltd

Hi Simon thank you so much for taking the time to leave a review and for your continued loyalty, we really appreciate it!

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