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I'm a bad patient
But rhe guys at Dental99 in Mango Hill have done a great job in managing my anxiety and stress. They are really calm.
I had to have my appointments moved around a few times and had to deal with their livechat team. Not sure why some people say they can get hold of anyone, I didn't have that problem. I yhjnk these guys at Dental99 are going to make dentistry better for all of us.
Game changing dental service.
The staff were very professional, caring, and cheerful. That's a wining combination. The cost was far less than other dentists charge and nothing was rushed. No corners cut to keep costs down. I don't know how they manage it from a business perspective. Ten out of ten.
I am grateful of the team for taking care of son’s teeth, saved me lots $$$ for his treatments, great app, amazing live chat support, super quick to respond. Highly recommend them !!!
Care, Easy, Quality & affordable
From booking to treatment, it was a great experience.
The dentist was prompt, thorough, and caring.
The clinic was clean, professional & very easy to get to.
If you would like a good, affordable treatment, then you should consider Dental99.
Finally a dental practice you can trust!!
So pleased with dental 99 !! Can't recommend them enough.Friendly staff, knowledgeable dentists, services at affordable prices... What more can you ask for! And to top it off it cost $99. Thank you dental 99 team.
Quality dental procedures
Would like to thank the Dental99 team for looking after my oral health making it a seamless and enjoyable process rather than a daunting process which i have experiences before.
From explaining to me what is required and getting it done in an efficient manner. I look forward to my next visit as i have peace of mind knowing im in good hands.
Terrible Dental Service
What a deplorable appointment my daughter had with Dental 99, the fellow (who wasn’t a doctor) made her hold the suction while undergoing a dental clean & check. Her mouth was full of blood and he broke my daughter’s lower retainer, she got out early so as to avoid further damage.
Bad experience for my daughter and we are out of pocket the following;
$100.73 for this failed appointment.
$110.00 for the appointment to repair my daughter’s lower retainer.
I believe this company is liable for these costs.
Mango Hill recommended
Dr Desmond at Mango Hill Qld was very good and patient with my extraction .A job well done
His assistant Keryn was brilliant making sure I was comfortable and she was very caring and helpful
Booked online using the app with no issues, went to the practice had my X-rays and filling done for $99. Awesome dentist and stuff super happy will be going back
I had to cancel my appointment and I’m trying to get my money back, unfortunately I’m trying since 1 week, tried with the app chat, tried to call them but no news yet,
Terrible mistake. Stay away
I deeply regret that I chose dental99. Inexperienced staff can cause you bigger trouble like it did to me. I was told that i needed a filling after the x-ray. Even tho i didn't have any complaint with that tooth.
So, we continued with filling. In the end of the process I was left with a massive hole in my tooth. When i raised this issue to customer service I was told I need to pay for canal root treatment or extraction!!! If i needed canal root treatment why I had to pay for filling first. What's the point of the xray then.. they make mistake and they refuse.to take responsibility...
Be careful about payment and refunds
I made an appointment and was surprised I was charged BEFORE the service. I then had to cancel the appointment and requested a refund to my CC. I was told that it would take 5 - 7 weeks for the bank to process!! Bank Credit Card refunds take as little as 3 - 5 business days to process. Weeks later, I am still waiting for a refund.
Was a big fan the first few times I went there, but after waiting over 6 months in pain for my wisdom tooth extraction, only to pay and get in the chair and be told that they couldn’t do it I was devastated. To add insult to injury the refund process has been frustrating and futile. Over a month later and I am still waiting for my money back.
Filling fell out
Spent $1000 on root canal + a filling that fell out before I could get a crown. Spent another $100 replacing the filling + it fell out after 2 days. I can't contact anyone to for a response. Only option annoying robot response. Not happy.
I recently had Mr James Biddle as my Dental Practitioner, he was amazing. Great bed side manner, efficient , competent and very professional. My experience was a positive one, thank you.
Questions & Answers
does the $99 include extractions?
We do simple extractions for $99 at Dental 99. Let me know if there is anything else I can help with.
I had a filling done a week ago which have fallen out4 days later. While I have fillings done 30+years ago n still there. This young dentist just looked it since d old filling fallen out n filled it wiithout cleaning d cavity. In my lifetime I have had done at least 50-60 dental fillings n restoration n few root canals so I know d process . But this was like 5-10min n always u hear before the filling d mixing grinding noise shaking d filler but not this time. D cavity is on d side of my molar like 2-3mm deep n wide n I felt with my tounge . That was under filled n after 4 days gone. What to do?
I agree, that doesn’t sound right at all.
Let’s get you back in with one of our senior clinicians to have a look and replace the filling ASAP. Please email me at firstname.lastname@example.org and I will make the arrangements for you.
If I do not have dental insurance what is the cost please.
I am still waiting for your assistance in my question
The cost is $99, regardless of whether you have insurance or not.
Get an answer from our members and Dental 99 representatives
Dental 99 aims to make healthcare accessible by offering basic dental services at a flat rate of $99. From booking appointments to receiving X-ray scans, everything is managed in-app.
- All bookings are made and managed through the Dental 99 app
- Provides services such as fillings and tooth extractions
- All services are priced at $99 and no private health insurance is required
- Clinics are currently based only in Sydney with plans to expand
- Dental 99 offers Afterpay, which very few other clinics offer
- Many reviewers appreciated the convenience of the app, such as having X-rays uploaded onto the app instead of being held by the clinic
- The low cost was a recurring point of praise for reviewers and led to many seeking dental treatments who would usually avoid them as they are too expensive.
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