Dental 99

Had 15 teeth extracted and immediate dentures placed in 4 days ago

I’m a new patient to this dental practice and even though you have to do everything through the app and there’s no ‘receptionist’ that’s one of the things that keeps the cost down as well, the customer service is exemplary. The clinician that I was assigned to was lovely and professional. The practice has a very warm and ambient feel so it makes you feel very relaxed and if there’s any concerns, you can speak to the Manager here who is also lovely and very accommodating. Thank you.

I visited Dental 99 to have a consultation about creating that perfect smile. I saw Dr Jun & Keryn and they were just amazing, friendly and gentile. They gave me a treatment plan and eased my nerves about having Dental Implants. Dr Jun explained the the whole process and answered all my questions. I can't wait for my new smile. See you soon Dr Jun and Keryn.

I came in for a tricky extraction of a molar which had previous damage to it.
I was treated by a young dentist who had a principal dentist coaching him.
The tooth came out in one piece very quick and painless.
I would highly recommend this practice

Excellent customer service and caring staff made me feel welcome. A big thank you to my dentist, Mr Usaamah Patel for the treatment. Great experience. Much better than when I had a regular check up and clean with a different dentist (who charged me $300). Service was great and Dr Patel was really informative.

Why some people hear go on about the "no phone" really is unfair. Who wants to play phone tag? Who wants to wait with the phone next to your ear? Who likes getting calls? It's a digital world from now on! I had to change my appointment 2 times and their chat staff did everything I asked and put up with my changing with politeness. Even on Saturday. Will definitely use Dental99 going forward.

I had the most frustrating trying to use the credit they have given to me on app and unable to use with app. And the app would not allow me to book same dentist. And there is no other communication method. Although my son said treatment was very good. But I wasted more than 10 hours trying to book same doctor for stage 2 and help enquiry is helpless.
And their invoices for tooth extraction is most confusing invoice ever. I can not literally discuss anything with anyone. So so so frustrated. I was charged 806 dollars but there were 2 cancelations and 99 dollars credit from previous payment even though my son showed up.

This was my second visit to Dr. Fotouhi and she was very caring, professional and pleasant. I felt very reassured immediately and she was open to listening to my questions and explained my options in detail.
I would recommend Dr. Fotouhi and her assistant, especially, to anyone who finds the dentist daunting or is nervous. So far I have not had any pain or sensitivity in my fillings and I will return again. Thank you.

I brought my child twice for check up and extraction. First time when we come for a check up, doctor do the x-ray and did not clean up his teeth as they said it does not help. We were okay since x-ray is done. Second time when we come for an extraction, the dentist told me to go to a pediatric dentist and did not do anything but charged us. When she said that she couldn’t help , I thought the appointment is cancelled by the dentist. But they did not cancel and sent me a note that says how to take care of the tooth after treatment they did not d...

Today is 2 June 2022. I made an appointment for 6 June, and pre-paid the $99.00 fee. I then had to cancel this appointment, and did so this morning. The Dental99 website states you get a full credit if the appointment is more than 24 hours away. I received a message advising my account was credited with $50.00. No explanation offered, and no warning that only half the fee would be refunded before I cancelled. There's no phone number or email address for them, so no way of contacting them to find out why I don't get a full refund. Will now have to drive to North Lakes to speak to them in person.

I booked an appointment with [Name Removed] but someone else did the treatment for me and I get the review and comments as if [Name Removed] did the treatment.
The lady was with an assistant who was just learning. They hurt my mouth and was rough throughout the treatment. She even poked my lip with the instrument while teaching her assistant how to hold the suction tube.
Absolutely disappointed!!!! As my last experience with Dr. James Biddle was amazing. I was not happy with the treatment at all!!! I am unable to find Dr James anywhere! Please let me know Which place and clinic he is in.
Thanks!

My first time using Dental 99 and I will certainly return when I need to.
Easy to use app, no problems paying with Afterpay just all round simple and great confident friendly service in a private well designed office and surgery.

I’m typically very nervous when it comes to going to the dentist and haven’t been in years. I thought I’d give the Eastlakes clinic a try since I walk past it all the time. I wondered whether there would be a catch to the $99 flat fee but there wasn’t. I downloaded the app and booked and it was actually pretty easy.

The dentist I had was really friendly. I told her I was anxious and she talked me through the procedure and what to expect and that it would be painless and over before I knew it! She was right - even though I could hear the machine on my teeth during the clean it didn’t hurt one bit.

Good price, nice staff and overall good experience. Won’t wait so long for my next clean.

I see only Desmond for my teeth. He’s really good at explaining the whys and how’s of all my treatments. And Keryn is just fabulous for any emergency appointment. Wish I had known about dental 99 years ago.

Just wanted to say thank you to Dr. Lovedeep at the Monash clinic for the fantastic job she did during my partner's appointment. My partner's English isn't great (which is why I am writing this for her) but she came out of her appointment incredibly impressed with the level of care and attention that Dr. Lovedeep gave her during what was only supposed to be a routine clean. So we wanted to say thank you! Still can't believe the x-rays were included in the price too.

Apart from that the only thing I will say about the clinic is that it's a bit ...

Ive had a few visits to dental 99 and each time I’ve been pretty happy with the outcome! Easy to book in on the app and no problems checking in with QR poster on arrival