Derila Pillow
Verified496 reviews
AI reviews summary
The Derila Pillow is primarily praised for its ability to alleviate chronic neck, shoulder, and back pain, with many users reporting immediate relief from stiffness and tension-related headaches. While the ergonomic design is highly effective for some in reducing snoring and improving sleep depth, there is a significant divide regarding the company’s business practices. A consistent volume of complaints highlights predatory website tactics, such as unauthorised upselling and extremely difficult return processes, alongside reports of inconsistent product quality and long shipping delays.
Pros
Cons
Verdict
The Derila Pillow appears to be a highly effective therapeutic tool for neck pain and snoring, provided the physical product meets the user's specific size requirements. However, consumers should exercise extreme caution with the official website due to significant reports of deceptive billing and a near-impossible returns process. Buying through a third-party platform with strong buyer protection is recommended to mitigate these significant logistical risks.
This is the best pillow I ever had. I have recommended to several friends and they love it. Gave one to my granddaughter and her dad my son…they both are delighted and I now have more to give to my kids and their better half for Cmas. I will never by a regular pillow again. This has tiredbeen a blessing for me and several others in the family. Show details · 1
Absolutely love these pillows. No snoring since using them. Also so comfortable to sleep. I love them, if you’re thinking about buying one, don’t hesitate buy it now. You’ll have the best sleep ever❤️ Show details · 1
Reviews with attachments
Absolutely five star have no more pain in my shoulders or arms and a full nights sleep, have tried so many pillows which have not worked. So impressed I gifted one to my friend Show details · 1
Since using a Derila pillow, I've been free from neck and shoulder pain. My snoring, which was a source of worry for my family, has also stopped, and our home is peaceful. Changing your pillow is a much cheaper and healthier way to improve your health than consulting a doctor. Show details · 1
The Firat night I slept on my new Derila pillow my jaw was able to relax! I have been trying to recover from a concussion, well actually two, 14 months apart. I have been to numerous Dr.’s to help with my TMJ pain. The answer was your pillow! Thank you so much!! Show details · 2
I was skeptical of another claim to help with my sleep apnea. However, these pillows are now my favorite method of sleep assistance. I often sleep on my side and this pillow allows me to rotate without disturbing my CPAP mask. Not only are they comfortable, but are small enough to take with me on my travels. I have recommended them to others and don’t foresee me returning to a standard pillow anytime soon. Show details · 1
My Derila pillow does everything it promised to do. My only wish would be that it is a bit thicker so that my arm does not go to sleep but that may have more to do with Neuropathy than the pillow. My neck definitely feels better and I sleep through the night now. Show details · 2
After having a stiff neck for weeks I decided to purchase a Derila pillow. A week after using this pillow my neck pain was minimal and driving the car was much easier. Two weeks later it is even better. What joy and relief. I thoroughly recommend these pillows. Show details · 1
I purchased 2 of these, believing the advert that you would get a great nights sleep, feel revitalised and fresh, and stop snoring. Well guess what, NO! that was not the case. We both had terrible nights sleep, and snoring increasesd. Their ad said you can return for a refund if not satisfied.... This refund can only be given if the pillows are… Read more
still in their original vacuum sealed bags, not touched or opened, otherwise you are not able to return for a refund. I have absolutely no idea how you are supposed to try something without taking it out of it's packaging. I went back through PayPal, and they also said that I can't get a refund either. So, I definitely give them a BIG N.O. don't bother even thinking of getting one unless you want to waste your hard earned money on something even the dog wouldn't want to sleep on.
Not comfortable with a button right in the middle! Didn’t stop snoring either. Show details
Hello, Garry! I understand how frustrating this can be,… Read more
I just received 2 pillows 2 days ago, and it is the worst pillow I have ever experienced. It hasn’t done anything for my snoring, and I am suffering really bad neck and back pain now. I have had the worst 2 nights sleep in a long time, trying to get used to this horrid thing. I’m sitting up at 5am to write this because I am tired, in pain and… Read more
very bloody angry. It feels like I’m sleeping on a rock, it is that hard. They said it will take time to get used to, but there is no way I can put up with this for another night. Their good reviews must be fake, and written by them as I can’t be the only one that is having this experience. Also they haven’t sent the pillow cases I ordered with them. I will be sending these back, and hopefully get a refund for both the pillows and cases that I didn’t get. My advice, DO NOT BUY
Hi Jane! I understand how frustrating this can be, and I’m… Read more (+1 reply)
Latest follow-ups
Usefull, efficient and beats any regular pillow that, frankly, don't do the job like the Derila does. Received it intact and on time. Good customer service. Show details · 1
Follow-up · It didn't improved my sleep instantaniously, but over time I discover that I sleep better because of the Derila. It certainly lasts very much longer than an ordinary pillow and is easy to care to bring it back as new.
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My husband's neck pain is almost gone since using this pillow. Show details · 1
Follow-up · The pillow seems to straighten the position of sleeping. Then no back pain or hip pain
I have severe sleep apnea. The pillow brings an extra comfort, supporting my overall sleep. Show details · 1
Follow-up · Excellent for sleeping on either side. I find I wake up in the same position I went to sleep on. It is no problem to move the CPAP mask to fit snugly. My CPAP readings have decreased to well below 5. After 1 month use, for sleeping and naps, the support is like the first day of use.
In-depth reviews
I purchased a Derila pillow. I really hemmed and hawed over whether to purchase it for a solid six weeks. Every time I seen the ad for it I thought this pillow can’t really help with sleep apnea, or my husbands snoring. I started watching the full… Read more · 1
ads when they came up. I clicked on the purchase link multiple times after watching the ads but then I wouldn’t follow through. I finally decided I would buy one and try it. I asked my parents if they wanted one of course they said no as well as my brother. So I went ahead and ordered my pillow along with the cover for anti-dust. I opened my pillow right away and seen that I needed to let it rest for 8 hours before using. I stayed up late so that I actually gave it 9 hours put my cover on and headed to bed. When I woke in the morning I couldn’t believe it!! I actually slept through the night without waking up!! And I didn’t have a headache like I normally did. I told my husband and he was sceptical and said that I had stayed up late and that was why I had slept through the night. He told me that I better not throw my old pillow out quite yet. I used the pillow every night for a week and told him that he that he was using it that night. In the morning he asked if he could try it again the following night. Then a couple of days later I was talking to my brother who has sleep apnea and said he was struggling to sleep. I took the pillow over to him to try for a couple of nights. My husband ordered his own before I got my pillow back. I then lent my pillow to my mom and dad for both of them to try. I honestly can’t believe I waited for so long before ordering my pillow. My parents and brother have all purchased a Derila pillow now!! I’m so happy that I bought it!! My only regret is not ordering it sooner!! Absolutely love my Derila pillow and is the best investment I have made in a long time!! Don’t be like me and delay your decision to buy one!! I highly recommend this product!!
Follow-up · Hello again, after my review of my Derila Pillow, there are a few questions people have. I’m going to try my best to answer them. The Derila pillow holds it shape perfectly once you have opened the package and let it rest and get to its true form after roughly 8 hours. I have been using it every night (or someone has) since it arrived and it is… Read more
Well..It's good to have a chance to extol the virtues of this pillow. I got two of them, and being the only one using them...these so well-crafted-from-high-quality-materials should last me for many years. Being prone to getting ear-aches from so many different pillows during the years, what a welcome delight is the "Derila Ergo" with its centre… Read more · 1
cone feature, attained by a snap set in the centre. So clever! And little pressure on the ears if sleeping on either side! GENIUS! It took me a bit of a struggle to master removal of the cover to launder it, I should say replace it after laundering. I found a new set of silk pillow cases in the house not being used, got out my sewing machine and modified their size/shape to fit the uniquely shaped "Derila"...and so much easier to remove and replace. Seems like that is a good solution for me.
I was diagnosed with sleep apnea and sold a special machine to treat it. $2000 later I could not get used to it, so shelved it for now. I'm trusting the new pillow is helping me breathe better. It must be helping as I feel more refreshed after a night's sleep.
It matters not what my sleep position is...comfort plus is realized and I am definitely sleeping much better with the "Derail Ergo." [From where did this name ever emerge? pray tell ]. DO tell us. I can honestly say...nothing entices me to bed better than sex and my "Derila" pillow.
My sister bought this for me as an act of compassion as I sleep poorly and have ongoing neck problems. I had no Idea what it was. A tiny pack as hard as a rock. I paid it no attention until i bought a memory foam pillow from Kmart for $20. Then I saw the the words memory foam on the Derila package so I opened it and read the instructions. I was… Read more
quite pleased, the images of the pillow gave me the impression of a well shaped compact pillow. So following the instructions I laid the Derila pillow out to allow to inflate, that was one week ago. Little has changed. From being folded over like a Taco shell it has slowly opened to form a right angle. There has been no obvious expansion of the foam. If the structure of the foam has not been totally destroyed by the extremely zealous vacuum packing I estimated it may be fully inflated in about 3 months. I will not hold my breathe. I am concerned that if by some miracle it inflates, after use it will again take a month of Sundays to re-inflate. The most common term for the state of this product is non-functional at the time of delivery or Dead on Arrival (DOA) or Defective on Arrival, both probably.
Hello! I’m really sorry for the frustration and any… Read more
Positive reviews
Before using this pillow I would experience sore neck and resulting headaches. From the first night using the Derila pillow I comfortably slept through the entire night and experienced zero aches of any kind. A miracle??? Would have to say YES! Will never sleep without my newfound miracle sleep companion! Show details · 1
The pillow Derilo Ergo is so comfortable, cool, a real joy to rest ones head on it. I also have bought one pillow for my son who was pleasantly surprised and has stopped snoring. Then I told my brother in Austria to get himself one as he has sleeping problems and sleep apnea. He now sleeps very well and feels more alive and now manages to sleep for 8 hours. This pillow is excellent. Show details · 1
This is the best pillow i’ve ever laid on. Its unique shape supports my head whether sleeping on my side or back or stomach. I wouldn’t have believed it if I hadn’t experienced it over and over. Thank you to the genius who designed this marvel of a pillow! Show details · 1
Negative reviews
I got diagnosed with obstructive sleep apnea. This pillow does not help with this condition or does it cure it. The only thing this pillow helps me with is spine support and I sleep with my arm under the pillow. But don’t spend your money if you have sleep apnea. I bought it and it didn’t help my condition. Show details
Hello! I understand how frustrating this can be, and I’m… Read more
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i WAS SEARCHING FOR A PILLOW and came across S P Darrishop Goningen NLD and was checking their product out when they just dissapeared from me screen.in due course I was to find out that they had accessed my credit card and debited $129.. some time later I received a Derilla ergo pillow probably worth $40 tops retail, most uncomfortable and useless to me! I have been unable to contact either company and have had to cancell my card Show details
Hello! I understand how frustrating this can be, and I’m… Read more
These pr*cks are con artists! Their website is designed to screw people over. Never have I ever purchased something without step by step confirmation of correct details until I encountered their website. It enlisted my parent’s address as delivery address. I wrote to them seconds after the transaction was made and they were quick to respond. I… Read more
gave them the correct address, but they intercepted the dispatch process with one of my old addresses that I never mentioned. What useless fools! Now the parcel is lost and they’re telling me I need to contact Australia post. What j#rks! I will be contacting my bank and consumer affairs about this.
Hello, Tam! I understand how frustrating this can be, and… Read more
Recent reviews
I wrote my original review six months ago and a follow up around three months later. So here is my review today, six months since my Derila pillow arrived. I still wake with no neck pain, no low back pain and no headaches. What strikes me the most today is that for six months I have enjoyed waking each morning not just pain free but energized. I… Read more · 1
blame that feeling on exactly how soundly, how deeply I've been sleeping. For most of my life I've slept lightly - waking to every sound, instantly alert, never waking feeling like I've had a restful and relaxing sleep. I'm happy to say that my Derila pillow has completely changed that for the better. I'm a senior who has lived with assorted pillows and a wide range of pain due to multiple injuries. Derila has given me massive relief, peaceful nights and a depth of sleep I'd never experienced before. This was the best gift I've ever given myself. Thank you Derila!
From the very first day I started using the Derila pillow It has changed my life. I frequently would wake up with aching neck after a night of adjusting my normal plllow to try and get comfortable.Both my wife and I have been using Derila pillows for 6 weeks now and they have transformed our sleep patterns and we wake up refreshed. Our sleep… Read more · 1
patterns are monitored by our smart watches and the comparison of before and after results confirm why we feel so much better in the morning now . Highly recommend to anyone seeking to have a comfortable nights sleep
My husband and I use Cpaps and this pillow has helped so much with sleeping. So thankful there are people who create such products! Thank you for reaching out to find out how we are doing, shows you really care about us. Show details · 1
My Derila pillow is so comfortable, I suggest you give it a try, you will be so happy with your purchase. I used to wrestle with my old pillow to try and get neck support and now that is something I no longer have an issue with. I sleep soundly and wake feeling refreshed. Show details · 1
The pillars serve a fantastic purpose. We are delighted and so sad that we were not aware of the pillars sooner. They definitely work. You as well as others should acquire one and see take care! Show details · 1
Both my wife and I have osteoporosis in our necks, we have both had more comfortable nights sleep with less pain in our necks in the morning, and both of us have better nights sleep due to the pillows. We both recommend using these pillows. Delivery and communication with the company was very good and quick. Show details · 1
Extra Information
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Hi, Leza! I’m sorry for any inconvenience this might've… Read more (+1 reply)