Review your last buy on ProductReview.com.au
Derila Pillow

Derila Pillow

 Verified
Derila Pillow
3.4

444 reviews

Positive vs Negative
53%47%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Pillow Relieves Pre-Existing Pain ?Yes · No
Value for Money
3.0
444 reviews
5 Roger Cardinal  · My husband's neck pain is almost gone since using this pillow.
5 Calvin Lichty  · The pillow does a great job in supporting my neck . My shoulders also feel better. My wife says I snore less.
5 Joyce Wright  · I have severe sleep apnea. The pillow brings an extra comfort, supporting my overall sleep.
5 Christine Westbrook  · My husband and I love our pillows I sleep better and do not wake up with a sore neck anymore!
5 Humayun Makani  · The best pillow I have ever purchased. Worth the money spent .
5 Karen D martin  · Support neck. Helps keep airway open. I suffer from sleep apnea require cpap machine.
Karen Silverberg
Karen Silverberg2 posts
  Fair Incentive Verified

My sleep has been less restless and I wake with a comfort in my neck-supported. I feel I sleep more deeply and well rested. One can not go wrong with this pillow- I bought 2 Show details

Ask the reviewer
Marge Brownie
Marge Brownie
  Fair Incentive Verified

It is great! Keeps my head and neck in proper alignment. No more morning neck discomfort. A real game changer! Also love the cool affect of the blue pillow case. Better sleep over all. Believe me, I’m it a great sleeper, but getting better ZZZZZZZZs now Show details

Ask the reviewer
Angela Kaufmann
Angela Kaufmann2 posts
  Fair Incentive Verified

I love my Derila pillow! Since I've been using it, I have become a back sleeper for the first time in my life. This pillow cradles my head beautifully making sleep so comfortable. I still do occasionally sleep on my side and it's a dream either way. Show details

Ask the reviewer

Reviews with attachments

  • Thumbnail
Nobu.T
Nobu.T3 posts
  Verified

Since using a Derila pillow, I've been free from neck and shoulder pain. My snoring, which was a source of worry for my family, has also stopped, and our home is peaceful. Changing your pillow is a much cheaper and healthier way to improve your health than consulting a doctor. Show details ·  1

  • Thumbnail
Rupendra Mittal
Rupendra Mittal2 posts
  Verified

Excellent product! Almost a must buy if you want to wake up neck pain free every morning ! Truly theraputic ! Very comfortable, helps in curbing snoring as well ! I am loving it !! Pillow has had the maximum positive benefit in helping me sleep comfortably and wake up fresh and pain free. This is going to be the last pillow i’ll ever want. Show details ·  2

  • Thumbnail
Gwendolyn Leeder
Gwendolyn Leeder
  Fair Incentive Verified

I purchased a Derila pillow. I really hemmed and hawed over whether to purchase it for a solid six weeks. Every time I seen the ad for it I thought this pillow can’t really help with sleep apnea, or my husbands snoring. I started watching the full ads when they came up. I clicked on the purchase link multiple times after watching the ads but… Read more ·  1

then I wouldn’t follow through. I finally decided I would buy one and try it. I asked my parents if they wanted one of course they said no as well as my brother. So I went ahead and ordered my pillow along with the cover for anti-dust. I opened my pillow right away and seen that I needed to let it rest for 8 hours before using. I stayed up late so that I actually gave it 9 hours put my cover on and headed to bed. When I woke in the morning I couldn’t believe it!! I actually slept through the night without waking up!! And I didn’t have a headache like I normally did. I told my husband and he was sceptical and said that I had stayed up late and that was why I had slept through the night. He told me that I better not throw my old pillow out quite yet. I used the pillow every night for a week and told him that he that he was using it that night. In the morning he asked if he could try it again the following night. Then a couple of days later I was talking to my brother who has sleep apnea and said he was struggling to sleep. I took the pillow over to him to try for a couple of nights. My husband ordered his own before I got my pillow back. I then lent my pillow to my mom and dad for both of them to try. I honestly can’t believe I waited for so long before ordering my pillow. My parents and brother have all purchased a Derila pillow now!! I’m so happy that I bought it!! My only regret is not ordering it sooner!! Absolutely love my Derila pillow and is the best investment I have made in a long time!! Don’t be like me and delay your decision to buy one!! I highly recommend this product!!

  • Thumbnail
Kelly Farrell
Kelly Farrell2 posts
  Fair Incentive Verified

The Firat night I slept on my new Derila pillow my jaw was able to relax! I have been trying to recover from a concussion, well actually two, 14 months apart. I have been to numerous Dr.’s to help with my TMJ pain. The answer was your pillow! Thank you so much!! Show details ·  2

  • Thumbnail
David Lloyd
David Lloyd
  Fair Incentive Verified

I was skeptical of another claim to help with my sleep apnea. However, these pillows are now my favorite method of sleep assistance. I often sleep on my side and this pillow allows me to rotate without disturbing my CPAP mask. Not only are they comfortable, but are small enough to take with me on my travels. I have recommended them to others and don’t foresee me returning to a standard pillow anytime soon. Show details ·  1

  • Thumbnail
Mary W.
Mary W.2 posts
  Fair Incentive Verified

My Derila pillow does everything it promised to do. My only wish would be that it is a bit thicker so that my arm does not go to sleep but that may have more to do with Neuropathy than the pillow. My neck definitely feels better and I sleep through the night now. Show details ·  2

  • Thumbnail
drtrev45
drtrev45SA4 posts
  Verified

After having a stiff neck for weeks I decided to purchase a Derila pillow. A week after using this pillow my neck pain was minimal and driving the car was much easier. Two weeks later it is even better. What joy and relief. I thoroughly recommend these pillows. Show details ·  1

  • Thumbnail
  • Thumbnail
  • Thumbnail
Mary C.
Mary C.3 posts
  Verified

I ordered one and some how two arrived. Rolled up in tight plastic so firmly I needed my Swiss Army Knife to open it.. The pillow sprung out OK for use. The so called hole in the middle is supposed to be for your ear to rest in. This would be OK if you had a neck like an Emu so I got a squashed ear like any other pillow, even my Memoryfoam one.… Read more

After one night I decided the pillow did not feel any better than any of our other two dozen pillows. In fact turning from one side to the other was a nuisance and I could not work out the correct orientation, East West or North South or upside down made no difference.

The pathetic sketches in the instructions were NOT clear about the correct way round . They should be marked "This Side Up"..

I posted them back to day , cost me $19.30 !!

To edit and to add images from my iPad..

Derila
Derila    

Hello, Mary! I understand how frustrating this can be, and… Read more

  • Thumbnail
  • Thumbnail
  • Thumbnail
Leza
LezaQLD3 posts
  Verified

I purchased 2 of these, believing the advert that you would get a great nights sleep, feel revitalised and fresh, and stop snoring. Well guess what, NO! that was not the case. We both had terrible nights sleep, and snoring increasesd. Their ad said you can return for a refund if not satisfied.... This refund can only be given if the pillows are… Read more

still in their original vacuum sealed bags, not touched or opened, otherwise you are not able to return for a refund. I have absolutely no idea how you are supposed to try something without taking it out of it's packaging. I went back through PayPal, and they also said that I can't get a refund either. So, I definitely give them a BIG N.O. don't bother even thinking of getting one unless you want to waste your hard earned money on something even the dog wouldn't want to sleep on.

Derila
Derila    

Hi, Leza! I’m sorry for any inconvenience this might've… Read more

Pillows

Find out how Derila Pillow compares to other Pillows

Know better, choose better.

Compare all
  • Thumbnail
Garry Butler
Garry Butler
  Verified

Not comfortable with a button right in the middle! Didn’t stop snoring either. Show details

Derila
Derila    

Hello, Garry! I understand how frustrating this can be,… Read more

  • Thumbnail
Jane w
Jane w2 posts
  Verified

I just received 2 pillows 2 days ago, and it is the worst pillow I have ever experienced. It hasn’t done anything for my snoring, and I am suffering really bad neck and back pain now. I have had the worst 2 nights sleep in a long time, trying to get used to this horrid thing. I’m sitting up at 5am to write this because I am tired, in pain and… Read more

very bloody angry. It feels like I’m sleeping on a rock, it is that hard. They said it will take time to get used to, but there is no way I can put up with this for another night. Their good reviews must be fake, and written by them as I can’t be the only one that is having this experience. Also they haven’t sent the pillow cases I ordered with them. I will be sending these back, and hopefully get a refund for both the pillows and cases that I didn’t get. My advice, DO NOT BUY

Derila
Derila    

Hi Jane! I understand how frustrating this can be, and I’m… Read more (+1 reply)

  • Thumbnail
  • Thumbnail
  • +3Thumbnail
Anthony E.
Anthony E.2 posts
  Verified

After reading other comments I see there is no satisfaction with the after sales service provisions and difficulty in obtaining refunds. This confirmed my decision to present a review. Woohoo! Firstly, I wish to acknowledge ..... it is my error in not checking Product Review or Choice beforehand. Lesson learned. I WANTED THIS PRODUCT TO WORK. … Read more

Well my review ... what a CON. This is the most disgraceful product I have ever purchased. SCAM.

Purchased 3 pillows, pillow cases and cooling covers. The 'pillow' is rubbish. Vacuumed sealed (thought clever & plus for the environment) . I have opened 2 of the 3 pillow. My plain flour pancakes with no raising agent rise more than this piece of .... !

I have tried everything to get the pillow to raise. After 36 hrs, in desperation I spritzed some Tadalafil over the flat pack pillow to get a raise.

No rise. Just made it harder.

My flat pack does not perform the way it is supposed to. Instructions are hopeless. I also checked out Youtube videos for instructions. Influencer videos are well .... I believe misleading. Shame. Why did my pillows not perform the same way? Do they suffer performance anxiety?

Any difference in quality of sleep? YES! Negative. I have had no sleep. I have been emotionally disturbed by the lack of performance of the product. I suffer extreme anxiety now looking at any pillow. Will it perform? Will it follow the lead of this piece of ..... and stay limp? Do I have enough Tadalfil to spritz my current pillow so it does not lose shape? Oh well..... more sessions with my Therapist.

I can't wait to receive an AI message response to .... up to me. Same email as everyone else. Useless. Watch this space.

Seriously do not waste your money.

No refunds will be offered. I paid via PayPal - Ausica, PO Box in Wetherill Park, NSW. Same place as investigated by Choice.

Check the review. https://www.choice.com.au/shopping/online-shopping/buying-online/articles/derila-pillows-unfair-trading-tactics

Always happy to respond to comments.

I regret I had to even provide 1 star. Delivery was prompt .... there you go.

BTW ... check message from Malwarebytes.

Con ..... Scam ..... Do not buy .... Con ..... Scam ..... Do not buy ....

Derila
Derila    

Hello, Anthony! We’re sorry to hear that your experience… Read more

  • Thumbnail
Kamlesh
KamleshVIC5 posts
  Verified

THis is a sham website . The Pillo I received was all squeshed up . Unusable. Even a $10 pillo from supermarkert is better. Dont buy this under any circumstance. Show details

Derila
Derila    

Hello, Kamlesh! Thank you for reaching out and bringing… Read more (+3 replies)

Latest follow-ups

Nazeima Hosein
Nazeima Hosein
  Fair Incentive Verified

My Order number is: #Iv1v1gv for a Derila pillow Am 88 years old and like most people my age we do not get quality sleep. Since I bought a Derila sleep my sleeping has improved considerably, it solved my neck problem, I can sleep on both my left and… Read more ·  1

right sides, and most of all when I need to use the bathroom I can go back to sleep within a short period of time.

 Follow-up  · My pillow is performing well. It has retained its shape and firmness.

Cheryle Mauthe
Cheryle Mauthe
  Fair Incentive Verified

I suffer from muscle tension in my neck and shoulders and was diagnosed with arthritis in my neck a few years ago. I also suffer from a thyroid issue that causes me to overheat. These issues make it difficult to get restful sleep and I was… Read more ·  1

constantly turning over in the night and flipping my pillow. Since using the Derila Pillow I am able to sleep more comfortably, not so much twisting and turning. My neck is not as stiff and sore in the mornings. I also purchased the cooling pillow slips and they really help with not overheating. I am so pleased and would recommend this product highly.

 Follow-up  · I have had my pillow for a few months now. I am still using it exclusively and it is still wonderful! I would highly recommend giving this pillow a try. I usually lay flat on my back but I also sometimes side sleep - it is a strange pillow shape but easy to get used to. I don't often suffer from headaches so I don't have an opinion about that.… Read more

Gary Kellam
Gary Kellam
  Fair Incentive Verified

Falling asleep on my side, head on pillow, is divine! Rolling over in one’s sleep to the other side and still keeping the right orientation on the pillow takes a little time to learn, but then it’s really fine! Show reply

 Follow-up  · I haven't had any difficulty with sleeping on my back with it as long as I keep proper placement. I don't sleep on my stomach because of shoulder difficulties not related to the pillow.

Positive reviews

Patricia Lafferty
Patricia Lafferty
  Fair Incentive Verified

I am 78 & have had fibromyalgia for over 30 years. I think I tried every pillow out there & always awoke stiff & sore. I bought the first version of the Derila pillow several years ago & Eureka!! It went everywhere with me & I loved it. It still travels with me. Then I saw that a new version had been developed & took a standard pillow. Well, if I… Read more

thought the first version was great, this one is even better. I love this pillow! My neck & back are happy, happy!! I would not be without Derila 2.0 & tell all my friends about it!!

Sheryll Reid
Sheryll Reid
  Fair Incentive Verified

It is wonderful to finally have a proper ‘home’ at night for my head and my neck. The pillow is great. I have severe neck problems (chiro says my cervical area looks like a car crash). The pillow has lessened the amount of pain I have considerably. Show details

Pillows

Find out how Derila Pillow compares to other Pillows

Know better, choose better.

Compare all
Marlene McEllistrum
Marlene McEllistrum2 posts
  Fair Incentive Verified

My husband and I have these amazing pillows! I sleep the night through, no tossing or anything. My back feels great, no longer have back pain when I wake up. Reduce my husband snoring! I don’t wake up sweaty in the night. I love it! My quality of sleep has improved. So happy Show details

Negative reviews

rad3075
rad3075
  Verified

I got diagnosed with obstructive sleep apnea. This pillow does not help with this condition or does it cure it. The only thing this pillow helps me with is spine support and I sleep with my arm under the pillow. But don’t spend your money if you have sleep apnea. I bought it and it didn’t help my condition. Show details

Derila
Derila    

Hello! I understand how frustrating this can be, and I’m… Read more

dickieboy
dickieboy14 posts
  Verified

i WAS SEARCHING FOR A PILLOW and came across S P Darrishop Goningen NLD and was checking their product out when they just dissapeared from me screen.in due course I was to find out that they had accessed my credit card and debited $129.. some time later I received a Derilla ergo pillow probably worth $40 tops retail, most uncomfortable and useless to me! I have been unable to contact either company and have had to cancell my card Show details

Derila
Derila    

Hello! I understand how frustrating this can be, and I’m… Read more

Tam S.
Tam S.4 posts
  Verified

These pr*cks are con artists! Their website is designed to screw people over. Never have I ever purchased something without step by step confirmation of correct details until I encountered their website. It enlisted my parent’s address as delivery address. I wrote to them seconds after the transaction was made and they were quick to respond. I… Read more

gave them the correct address, but they intercepted the dispatch process with one of my old addresses that I never mentioned. What useless fools! Now the parcel is lost and they’re telling me I need to contact Australia post. What j#rks! I will be contacting my bank and consumer affairs about this.

Derila
Derila    

Hello, Tam! I understand how frustrating this can be, and… Read more

Recent reviews

Jeffrey Pitt
Jeffrey Pitt2 posts
  Verified

I am going to say this pillow is the best pillow I have ever had and I am 67 years old, best nights sleep I have ever had and will only ever buy this pillow ever, had it nearly a year now and will be renewing soon, I strongly recommend this pillow, Jeff Pitt Peterborough UK Show details

Catherine Penman
Catherine Penman
  Fair Incentive Verified

I have had three spinal surgeries, one on my neck and two on my lumbar spine. I was still having neck pain and thought I was just going to have to put up with it until my husband bought me a Derila pillow. Since then I have been able to get comfortable in bed and sleep comfortably and my pain has been greatly reduced! I would recommend the Derila pillow to anyone, with or without neck problems as it certainly aids restful sleep. Show details ·  1

Ana Paula Leandro
Ana Paula Leandro
 

Because I’m a back sleeper I find that this pillow is excellent. At first I found it somewhat hard on my neck but, eventually I got used to it. Now, I get great neck support. It allows my head to sway a bit sideways with side support too. I have not noticed any difference in my quality of sleep which at best is poor. Show details ·  1

Johanne Couture
Johanne Couture2 posts
  Fair Incentive Verified

This pillow is amazing! Every where I go I bring with me. It’s light and doesn’t take room. I feel rest and can’t wait to lay my head on it! My neck doesn’t hurt anymore. I recommend this pillow for a better health . Show details ·  2

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.