Derila Pillow
Verified542 reviews
AI reviews summary
The Derila Pillow is primarily praised for its ability to alleviate chronic neck, shoulder, and back pain, with many users reporting immediate relief from stiffness and tension-related headaches. While the ergonomic design is highly effective for some in reducing snoring and improving sleep depth, there is a significant divide regarding the company’s business practices. A consistent volume of complaints highlights predatory website tactics, such as unauthorised upselling and extremely difficult return processes, alongside reports of inconsistent product quality and long shipping delays.
Pros
Cons
Verdict
The Derila Pillow appears to be a highly effective therapeutic tool for neck pain and snoring, provided the physical product meets the user's specific size requirements. However, consumers should exercise extreme caution with the official website due to significant reports of deceptive billing and a near-impossible returns process. Buying through a third-party platform with strong buyer protection is recommended to mitigate these significant logistical risks.
Reviews with attachments
I love my new Derilla Ergo pillow, it’s been great for my neck. I originally purchased the Derilla pillow but then I purchased the Ergo and it’s is much better and more snugly so now I use the original one above the Ergo when laying in bed to watch the TV and this still supplies me excellent support while I need to have my head and shoulders up… Read more · 1
higher. I highly recommend these Pillows. Plus I love the cooling and silk collagen pillow cases for the Ergo. So soft and comfortable. Well done Derilla.
After a day or two, I slept longer and woke up refreshed. My neck and back became more relaxed. My breathing also improved, I don't snore. Show details · 1
Absolutely five star have no more pain in my shoulders or arms and a full nights sleep, have tried so many pillows which have not worked. So impressed I gifted one to my friend Show details · 1
Since using a Derila pillow, I've been free from neck and shoulder pain. My snoring, which was a source of worry for my family, has also stopped, and our home is peaceful. Changing your pillow is a much cheaper and healthier way to improve your health than consulting a doctor. Show details · 1
The Firat night I slept on my new Derila pillow my jaw was able to relax! I have been trying to recover from a concussion, well actually two, 14 months apart. I have been to numerous Dr.’s to help with my TMJ pain. The answer was your pillow! Thank you so much!! Show details · 2
I was skeptical of another claim to help with my sleep apnea. However, these pillows are now my favorite method of sleep assistance. I often sleep on my side and this pillow allows me to rotate without disturbing my CPAP mask. Not only are they comfortable, but are small enough to take with me on my travels. I have recommended them to others and don’t foresee me returning to a standard pillow anytime soon. Show details · 1
My Derila pillow does everything it promised to do. My only wish would be that it is a bit thicker so that my arm does not go to sleep but that may have more to do with Neuropathy than the pillow. My neck definitely feels better and I sleep through the night now. Show details · 2
After having a stiff neck for weeks I decided to purchase a Derila pillow. A week after using this pillow my neck pain was minimal and driving the car was much easier. Two weeks later it is even better. What joy and relief. I thoroughly recommend these pillows. Show details · 1
Bad product. Worse customer service. Do not accept returns. If the package is opened. Show details
I purchased 2 of these, believing the advert that you would get a great nights sleep, feel revitalised and fresh, and stop snoring. Well guess what, NO! that was not the case. We both had terrible nights sleep, and snoring increasesd. Their ad said you can return for a refund if not satisfied.... This refund can only be given if the pillows are… Read more
still in their original vacuum sealed bags, not touched or opened, otherwise you are not able to return for a refund. I have absolutely no idea how you are supposed to try something without taking it out of it's packaging. I went back through PayPal, and they also said that I can't get a refund either. So, I definitely give them a BIG N.O. don't bother even thinking of getting one unless you want to waste your hard earned money on something even the dog wouldn't want to sleep on.
Hi, Leza! I’m sorry for any inconvenience this might've… Read more (+1 reply)
Not comfortable with a button right in the middle! Didn’t stop snoring either. Show details
Hello, Garry! I understand how frustrating this can be,… Read more
I just received 2 pillows 2 days ago, and it is the worst pillow I have ever experienced. It hasn’t done anything for my snoring, and I am suffering really bad neck and back pain now. I have had the worst 2 nights sleep in a long time, trying to get used to this horrid thing. I’m sitting up at 5am to write this because I am tired, in pain and… Read more
very bloody angry. It feels like I’m sleeping on a rock, it is that hard. They said it will take time to get used to, but there is no way I can put up with this for another night. Their good reviews must be fake, and written by them as I can’t be the only one that is having this experience. Also they haven’t sent the pillow cases I ordered with them. I will be sending these back, and hopefully get a refund for both the pillows and cases that I didn’t get. My advice, DO NOT BUY
Hi Jane! I understand how frustrating this can be, and I’m… Read more (+1 reply)
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Latest follow-ups
Being a Back sleeper I tried 7 different pillows $$$ in a period of 8 months trying to find one that truly works, and now thanks to the Derila pillow, My search has finally ended. This pillow not only delivered as promised a good nights sleep but… Read more · 1
I wake up every morning now with out the pain in my back and shoulders that I regularly felt. The other unexpected benefit was that the pillow feels cool and I’m not having to adjust it constantly through the evening being hot and restless. In today’s world of in a lack of truth in advertising, this pillow actually delivers! And I have shared that with anyone that would listen. Thanks Formally Sleepless in WI. :)
Follow-up · Well, it seems we have some questions??? since my review.... How easy is it to clean? I keep it in a pillow case so it is as clean as the first day I got it. Does it keep its shape? So Far, yes it does, and maintains the cool gel feel as well. How long does it last? Don't know but so far, I'm pleased with the pillow.
These pillows are great foe side sleepers and work exactly as described. Show details · 1
Follow-up · Keeps wonderfully cool. been using for about 6 months and the spare pillow case makes cleaning easy.
This pillow that I bought is fantastic. I haven't woken up with headaches or sore neck since using it. My sleep apnea is zero. I love it. I certainly reccomend it and I have already to many friends Show details · 1
Follow-up · All good. Still not using my C Pat machine and feeling good. Pillow is veey comfortable
In-depth reviews
I purchased a Derila pillow. I really hemmed and hawed over whether to purchase it for a solid six weeks. Every time I seen the ad for it I thought this pillow can’t really help with sleep apnea, or my husbands snoring. I started watching the full… Read more · 1
ads when they came up. I clicked on the purchase link multiple times after watching the ads but then I wouldn’t follow through. I finally decided I would buy one and try it. I asked my parents if they wanted one of course they said no as well as my brother. So I went ahead and ordered my pillow along with the cover for anti-dust. I opened my pillow right away and seen that I needed to let it rest for 8 hours before using. I stayed up late so that I actually gave it 9 hours put my cover on and headed to bed. When I woke in the morning I couldn’t believe it!! I actually slept through the night without waking up!! And I didn’t have a headache like I normally did. I told my husband and he was sceptical and said that I had stayed up late and that was why I had slept through the night. He told me that I better not throw my old pillow out quite yet. I used the pillow every night for a week and told him that he that he was using it that night. In the morning he asked if he could try it again the following night. Then a couple of days later I was talking to my brother who has sleep apnea and said he was struggling to sleep. I took the pillow over to him to try for a couple of nights. My husband ordered his own before I got my pillow back. I then lent my pillow to my mom and dad for both of them to try. I honestly can’t believe I waited for so long before ordering my pillow. My parents and brother have all purchased a Derila pillow now!! I’m so happy that I bought it!! My only regret is not ordering it sooner!! Absolutely love my Derila pillow and is the best investment I have made in a long time!! Don’t be like me and delay your decision to buy one!! I highly recommend this product!!
Follow-up · Hello again, after my review of my Derila Pillow, there are a few questions people have. I’m going to try my best to answer them. The Derila pillow holds it shape perfectly once you have opened the package and let it rest and get to its true form after roughly 8 hours. I have been using it every night (or someone has) since it arrived and it is… Read more
Well..It's good to have a chance to extol the virtues of this pillow. I got two of them, and being the only one using them...these so well-crafted-from-high-quality-materials should last me for many years. Being prone to getting ear-aches from so many different pillows during the years, what a welcome delight is the "Derila Ergo" with its centre… Read more · 1
cone feature, attained by a snap set in the centre. So clever! And little pressure on the ears if sleeping on either side! GENIUS! It took me a bit of a struggle to master removal of the cover to launder it, I should say replace it after laundering. I found a new set of silk pillow cases in the house not being used, got out my sewing machine and modified their size/shape to fit the uniquely shaped "Derila"...and so much easier to remove and replace. Seems like that is a good solution for me.
I was diagnosed with sleep apnea and sold a special machine to treat it. $2000 later I could not get used to it, so shelved it for now. I'm trusting the new pillow is helping me breathe better. It must be helping as I feel more refreshed after a night's sleep.
It matters not what my sleep position is...comfort plus is realized and I am definitely sleeping much better with the "Derail Ergo." [From where did this name ever emerge? pray tell ]. DO tell us. I can honestly say...nothing entices me to bed better than sex and my "Derila" pillow.
My sister bought this for me as an act of compassion as I sleep poorly and have ongoing neck problems. I had no Idea what it was. A tiny pack as hard as a rock. I paid it no attention until i bought a memory foam pillow from Kmart for $20. Then I saw the the words memory foam on the Derila package so I opened it and read the instructions. I was… Read more
quite pleased, the images of the pillow gave me the impression of a well shaped compact pillow. So following the instructions I laid the Derila pillow out to allow to inflate, that was one week ago. Little has changed. From being folded over like a Taco shell it has slowly opened to form a right angle. There has been no obvious expansion of the foam. If the structure of the foam has not been totally destroyed by the extremely zealous vacuum packing I estimated it may be fully inflated in about 3 months. I will not hold my breathe. I am concerned that if by some miracle it inflates, after use it will again take a month of Sundays to re-inflate. The most common term for the state of this product is non-functional at the time of delivery or Dead on Arrival (DOA) or Defective on Arrival, both probably.
Hello! I’m really sorry for the frustration and any… Read more
Positive reviews
WOW! I hoped for a supportive pillow, but was sceptical. I dont sleep well at night because I get headaches. I now take this pillow with me everywhere. You have to try it to believe it the best purchase I have every made. I am 72yrs old now sleep better and headaches are gone. LOVE IT Show details · 1
Both my wife and I have been using a Derila Pillow for about four weeks and we are both extremely satisfied with the product. My wife is a side and back sleeper whilst I sleep mainly on my back. I have a neck problem however I have found that the pillow has given me a lot of comfort at night, so much so that I sleep soundly without tossing and… Read more · 1
turning to get comfortable and my side of the bed hardly has the bed covers disturbed in the morning. As I have to use a CPAP Machine at night I have found that my reading have improved (air leakage} to the point of being 100/100 as I don't roll over and disturb the mask seal. This in turn also improves the quality of my sleep. To be honest I was dubious of the advertising information before ordering however I have found that the pillow meets all of the advertised promise and more. Below I have to tick that I was offered a gift for filling out this review however that has nothing to do with my comments above.
This pillow is light and very comfortable, providing good neck support. I alternate between this and the Derila Ergo pillow - though this one is perfect for travel (easy to lay flat on the top of your suitcase contents). Well made and great quality, as with all the Derila products I've tried. Show reply
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Negative reviews
I got diagnosed with obstructive sleep apnea. This pillow does not help with this condition or does it cure it. The only thing this pillow helps me with is spine support and I sleep with my arm under the pillow. But don’t spend your money if you have sleep apnea. I bought it and it didn’t help my condition. Show details
Hello! I understand how frustrating this can be, and I’m… Read more
i WAS SEARCHING FOR A PILLOW and came across S P Darrishop Goningen NLD and was checking their product out when they just dissapeared from me screen.in due course I was to find out that they had accessed my credit card and debited $129.. some time later I received a Derilla ergo pillow probably worth $40 tops retail, most uncomfortable and useless to me! I have been unable to contact either company and have had to cancell my card Show details
Hello! I understand how frustrating this can be, and I’m… Read more
These pr*cks are con artists! Their website is designed to screw people over. Never have I ever purchased something without step by step confirmation of correct details until I encountered their website. It enlisted my parent’s address as delivery address. I wrote to them seconds after the transaction was made and they were quick to respond. I… Read more
gave them the correct address, but they intercepted the dispatch process with one of my old addresses that I never mentioned. What useless fools! Now the parcel is lost and they’re telling me I need to contact Australia post. What j#rks! I will be contacting my bank and consumer affairs about this.
Hello, Tam! I understand how frustrating this can be, and… Read more
Recent reviews
Finally, a pillow that actually works and does what it says it will! I've purchased dozens of pillows over the years, never finding one that did the trick. This one does! It's perfect for back and side sleeping! Great product and well worth the money. Show details · 1
I have to be honest, both my husband and I were very skeptical about the pillow but after using it the first night we both woke up the next morning and was very happy with how well we slept! It’s comfortable both for back sleepers and side sleepers. We both highly recommend this product and give it two thumbs up! Show details · 1
I often had very restless sleep mostly because of my standard pillow, always plumping the filling into a better shape, now with my Derila Ergo pillow, I sleep peacefully either side or on my back. Show details · 1
The pillow has helped me get a better night of sleep. I have found that this pillow gives good support for my neck and head, as I sleep on my left side. Thanks for such an excellent pillow to help people with sleep apnea. Show details · 1
I saw the Derila pillow first then didn’t see it again. The market was then flooded with other pillows of similar design, so I bought 2 different ones. They were ok but didn’t really help with my neck and back issues. Then the Derila pillow came back and I now have one and it’s fantastic. Smaller than other brands but exactly right. My sleep has… Read more · 1
improved significantly…..the space for your head to lay in and neck support is fantastic, also the space for your arms is perfect. I have slept on other pillows but can’t wait to be home in my own bed with my favourite Derila pillow. We are overseas at the moment and I almost bought my Derila pillow with me. I urge everyone who has trouble sleeping to give this Derila pillow a try!
Extra Information
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Hello, Claudio! I understand how frustrating this can be,… Read more