Devine Homes QLD

The Worst Mistake We Ever Made! – Devine were awful from the moment we signed with them. The quality of the home was terrible. The side gates were literally hanging off the walls at handover. The floor tiling grout was coming out after less than year and then they replaced the grout with different colour grout. There was barely any top soil for the grass to grow, even bare rock was exposed in some areas of our yard. The trees out the front we planted in terribly and had to be fixed. The paint they used inside was so cheap and nasty. No marks could be washed off so the the walls looked terrible.

The communication (or attempted communication) throughout was painful. Getting through to our customer service rep was nearly impossible and forget about a call back.

Even now, 3 years after completion we are still having issues with them. We called them today to find out some information about our airconditioner warranty and they didn't even have a record of us building with them! They said. 'For all we know, you could have just bought land from us.' You would think that a spend of $500,000 with their company would result in at lease a little memory of the fact. They are the most dishonest, corner cutting, frustrating company I have ever had the misfortune of dealing with. Definitely do not build with them.

Good – After doing allot of looking around, at over 20 - 30 other builders, we settled for a Devine home as it came with everything, so all we will need to do is move inn. I agree that some of their product is not the greatest, but it is all about getting into the market. I do not plan on making this house my home but an investment in the coming year. The house is currently at lock up stage, and I have not had one drama with Devine or there contractors. I wanted to do some upgrades and there were no problems with me talking directly with the contractors to work out deals and to meet them on site to discuss. I will further this blog on completion of the building stage, but so far so good.

I am currently living in North Lakes, which is a very nice and well established estate with some beautiful homes, but I look around and you see so many people living in their houses with no driveways, fences, letter boxes and land scaping due to not being informed about their inclusions, and cannot afford to put in there drive ways as they thought it was included, but now have to find $10k to have one put inn.

Like everything in this world now, buyer bewares.... Me personally have had no problems at all thus far, and would have no problem recommending them in the future. Great sales staff and every thing was made easey when coming to colour select. Price was good, just as long as you know what you want and how much you want to spend. The fine print.... One of their older adds states no legal’s, but when it came to settlement, I got a phone call from the lawyers that they lined me up with, asking me for near thousand dollars to cover cost. In their defence tho, it was the legals between the bank and lawyers, but still there was no mention of this payment until I got the call out of the blue.

Terrible – Communication lacking in all areas. Plans were held up with council as Devine had changed things after the first approval with council. Gas Bottles and Landscaping locations were changed without being consulted. Variations that were paid for in cash, were not carried out until after being told numerous times throught the build that they were not installed, and hence we now have patched up walls everywhere. Site supervisor is an absolute bully, he had me in tears. he would not acknowledge any defects after the first inspection, and the defects listed in the first inspection were not fixed. we are still waiting to hear from them, we have not signed over final payment as the house is a touch up sham. if you want a pleasant building experience, do not build with devine, they try to screw you over wherever they can. they don't care about their customers, only their back pocket. Able to get a loan with no deposit. The whole process! We have been treated poorly throughout the whole process.