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2Dingle Partners

Dingle Partners

 Verified
2Dingle Partners
3.7

184 reviews

Positive vs Negative
69%31%
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Transparency ?
3.9
Mark
Mark
  VIC, Melbourne

Barbara managed the rental of my apartment in Melbourne. She gave great advice and set my expectations clearly. All the processes for property management were handled professionally and I felt comfortable that both my tenant and I were being well looked after. The staff at Dingle were all very nice and happy to help.

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Sarah C
Sarah CVIC
  VIC, Docklands

Shocking management! Incorrect invoices most months, bills that shouldn’t have been paid and they lost two sets of keys to my apartment without even bothering with an apology! I’m glad to be rid of them. Appalling ‘service’!

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Reviews with attachments

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Charlene H.
Charlene H.VIC
  Verified VIC, St Kilda Road

Zero communication and customer service – CM from Dingle Partners failed to communicate that the original tenant decided not to renew their contract, leaving me unaware of the situation until 01/07, when an official letter was sent after I emailed to ask what was going on. Despite my request to advertise the property as soon as possible, there was a significant delay, with the listing… Read more

only becoming active on 31/07 after various issues, which the management team was aware and did not apologise AT ALL. The advertisement contained incorrect rental information, potentially misleading tenants. Additionally, the original tenant remained in the property until 24/07 without my knowledge, causing further confusion.

Furthermore, CM made a deal with the previous tenant to compensate for cleaning the property, receiving $420 without my consent. The property was left in an unclean state, as evidenced by photos provided by my current agency. In addition, there were issues with the toilet pan and air conditioning remote control. This lack of communication and transparency regarding these matters has led me to consider changing property management agencies.

Overall, the failure to relay important information, delays in advertising, misleading listings, undisclosed tenant extensions, and unauthorised deals with former tenants have raised concerns about the effectiveness and integrity of the current property management services provided by Dingle Partners.

The management were aware and did not apologise at all. Especially I’ve use two other agencies in the past 10 years - because they transferred to the next agency due to some reason. I’d never made a single complaint. As soon as my property was handed over to Dingle Partners, the above happened. So never choose this agency.

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Elena C.
Elena C.
  Verified VIC, St Kilda Road

Not an Experience – Dingle Partners agents never answer to emails!! They often send reminders to pay when we always pay in advance, also the agents change very often and so we never know to who we need to refer to ask information.. initially when we entered in the apartment was dirty and dusty and was given to us non-accordingly with the price they told us… Read more

originally (we did not have any chance at that point if not to stay in the apartment). To be honest next time I will think carefully before to chose an apartment supplied by this rental agency. Hopefully this review will be helpful to others.

Positive reviews

Caroline T
Caroline TVIC2 posts
  VIC, Melbourne

Respectful & candid which is refreshing – Looking to buy an apartment in Melbourne & have found Robert Eggers refers to be candid about both price, and property pluses and minuses. So refreshing to get some candour and honesty instead of the usual evasiveness around things that appear to be problematic…. “I’m not sure” when it’s in the contract of sale OC statement that we’ve had with… Read more

other agents. Makes you feel that you won’t get a brutal disappointment through disrespectful and dishonest under quoting that is on the rise again in Melbourne. Not sure what they are like to sell or rent through, but so far the looking to buy has been better than anyone else.

joe M.
joe M.
  VIC, Carlton

CLEM IS BEST – As a property owner, I have been involved with Clementina Tralongo for over 25 yrs. the experience I have had with Clem has been excellent at all times. Clem has always delivered in a prompt, efficient, professional and courteous manner , both to myself and tenant as well. Thanks Clem, you're number one. regards Joe

Vince
VinceVIC
  VIC, Carlton

Like no other – I've had the pleasure of working with Clementina as my property manager for several properties, and I couldn't be more impressed. Clementina's professionalism, attention to detail, and dedication to ensuring smooth operations have made my experience with Dingle Partners Carlton seamless and stress-free. Her proactive approach to handling… Read more

maintenance issues, tenant concerns, and lease agreements reflects her commitment to excellence.

Clementina's excellent communication skills have been invaluable in keeping me informed every step of the way. She's responsive, efficient, and always goes above and beyond to address any questions or issues promptly. Her expertise in the real estate market and property management industry shines through in her strategic decisions and problem-solving abilities.

Overall, Clementina has exceeded my expectations as a property manager, and I wholeheartedly recommend her services to anyone seeking a reliable and competent professional to manage their properties.

Negative reviews

Darren
DarrenNSW2 posts
  VIC, Southbank

I have many places managed and nothing compares to Dingle Partners VERY POOR efforts looking after my property and responding to my calls!! I would not recommend this company on any level very sad

RBh
RBhVIC
  VIC, Melbourne

Poor professional management – No professionalism at all. Agent didnt update us when the inspection was cancelled as the property was already leased. I had to wait for the whole time trying to call agent who didn’t even respond. I had to call the office just to find out the property was already leased.

Rina P.
Rina P.VIC
  VIC, Southbank

Unprofessional and Poor Communication – We have had the worst experience with Dingle Partners as a tenant. Extremely poor communication and very slow resolution on any issues. The car elevator in our apartment building has been out of service since 1.5 months and we are unable to take our cars out which has caused massive frustration. After reaching out to them, our agent mentioned that… Read more

our request for compensation was unreasonable without speaking to the landlord. We were asked to direct our request to the OC for compensation who only the landlord deals with and can seek compensation. There has been no resolution yet to the issue. They are unprofessional, not supportive and very frustrating to work with. This is only one of the many incidents.

Recent reviews

Nuwan Athugoda
Nuwan AthugodaVIC3 posts
  Verified VIC, Richmond

Anna Potaris was amazing she was friendly and very informative when organising the marketing campaign and staging I couldn’t be more happier in the way the team at Dingle Partners brought my property to life with an amazing staging ,social media and amazing photos board .Thanks Anna for all your support and the Dingle Partners team. Thanks again Anna for everything you do for me. I can’t put it to words….Thanks

Anish
AnishVIC
  VIC, Melbourne

Property still in the market and conducting rental inspections even after the property is already leased.

Frederic K.
Frederic K.
  VIC, Melbourne

Agent no show - waste of time – Went to two viewings today (11/05/2024). The agent (Shane Dangen) showed 20 min late to the first one and was a no show to the second viewing in the afternoon. Didn’t pick the calls, or answer to the texts. The second agent had her phone disconnected. Five people waited and wasted their time. Very unprofessional. Beware if you are going to any viewings as the agents may not show up.

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Rhys B.
Rhys B.VIC
  VIC, Carlton

COMPLETELY UNPROFESSIONAL – whilst staying with dingle partners I was subject to a home invasion. I reported it to the police and dingle partners. The door was never secured and the property inhabitable. Dingle partners denied ANY report of a break in and said they have no record of our communications. They took my bond for unpaid rent on a property without a door lock. … Read more

All my evidence was documented by myself and police and dingle partners denied any knowledge out of laziness

Bill
Bill5 posts
  VIC, Richmond

Not operating in good faith – We have been trying to work with Dingle Partners for weeks to try and get a problem resolved but they are either incompetent or operating in bad faith.

PRABIN k.
PRABIN k.
  VIC, Carlton

Avesta Jamali – This has been the most exceptional customer service we have received from Dingle Partners in last 3 years. Since he has taken over as our property manager it has made huge difference. Thank you for helping with sorting out so much of issues with the apartment which was pending since past 9 months.

Zac
Zac
  VIC, St Kilda Road

Efficient and friendly real-estate agent – I got my first apartment through Dingle Partners and dealt with Lindsay Hocking who was incredibly efficient and friendly during the process. I couldn't recommend her and Dingle Partners enough!

Danny Gasbarro
Danny GasbarroVIC
  VIC, Richmond

Reletting and advisory process over xmas holiday period for an investment property of ours – After somewhat of a checkered vacating period of a long term tenant, Dingle favourably negotiated retention of the tenant's entire bond to compensate us for some fixture damage and actively sought to secure another tenant which has been subsequently done all within a reasonable time frame and with a reasonable rental increment.

Helen W.
Helen W.
  VIC, St Kilda Road

Outstanding Service from Lindsay-Leigh Hocking – If you are looking for an exceptional property manager; look no further. Lindsay-Leigh Hocking and her team are THE BEST! Out of all the property managers I've had over the last 30+ years, Lindsay stands out because: 1. she knows the business exceptionally well and she is SMART. 2. she is always highly PROFESSIONAL and such a pleasure to deal… Read more

with. 3. I TRUST her and know my property is in good hands.

I am so grateful she is managing my property.

Raja A.
Raja A.8 posts
  VIC, Carlton

Best Real Estate company you can deal with – There’s honestly no better Real Estate company to do business with. They have provided me with a lovely apartment with a balcony which is one bedroom for an amazing price in Carlton. Only 10 minutes away from my work by tram. They are extremely honest and I have been dealing with Clementina who is the best Real Estate agent anyone can have. You are massively rewarded by making your payments on time and keeping up to date with the rent.

Elisha N.
Elisha N.2 posts
  VIC, Melbourne

Proficient Property Management at it's best! – I purchased my unit in Abbotsford as an investment off the plan in 2014 through Dingle Partners who have since managed my unit. To date there have been changes of property managers all of whom managed the property well. They timely selected good long term tenants who looked after the unit well. over the past 12 months Mark Faranda has been the… Read more

property manager. Mark is very experienced and knowledgeable in all areas of real estate and all associated issues. He has always followed up on all matters in a friendly, prompt and efficient manner. As a property owner I feel in capable hands and I believe my tenant(s) have also found him to be responsive and understanding to their needs.

Sick of Incompetence
Sick of Incompetence
  VIC, St Kilda Road

Don't Do Dingles – In my experience, Dingles are cheap and incompetent, with landlords like Ian Wood who cover up mould problems, which existed prior to my tenancy and refuse to pay for repairs, despite at least 10 trade quotes. Dingles give Real Estate Agents a bad name.

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Trish Cedergren
Trish Cedergren
  VIC, Carlton

Excellent Agent – I found Dingle Partners effective, based on the service provided by Ender Gok He was responsive, friendly and professional and offered assistance with grace and warmth.

EVE
EVE3 posts
  VIC, Melbourne

FABULOUS PROPERTY MANAGEMENT GROUP – Ender Gok at Dingle Partners is a fabulous property manager. As a landlord, he has always followed up on all matters in a friendly and efficient manner. As a property owner I feel in capable hands and I believe our tenant(s) have also found him to be responsive and understanding - which makes them want to stay on.

Kris
KrisNSW3 posts
  Dingle Partners

Ender Gok is an amazing Managing Agent – Ender Gok has been the property manager for my two investment properties in Melbourne for a number of years and I can't rate him highly enough. Despite the usual ebb and flow of tenants coming and going, I've never had a property vacant for long. He's always looking out for the best interests of me and my tenants, is proactive and supportive – exactly what you need when you live in another state! Show details

Naresh S.
Naresh S.VIC8 posts
  VIC, Melbourne

Please choose your tenants wisely – The tenant they hired on nova apartments level 1603 making humping noises randomly. I have been complaining from year. Tenant just using that place for something. No grocery shopping, nothing! No lights ON during evenings. Management requested me to call the cops. They must have noticed something but they need a legal complaint filed. You guys… Read more

failed to pick a decent tenant! And gave apartment to single professional person. I wouldn't recommend or do any business with you specifically!

hua G.
hua G.
  VIC, Carlton

Excellent service – I would like to thank Robert Eggers for his great work, from my recent dealings with him, he is professional, has great knowledge of the market, courteous, straight forward and efficient.

Ralph V.
Ralph V.VIC
  VIC, Carlton

NO SERVICE AT ALL! – I had spoken to Clementina Tralongo regarding a rental property she had for rent in Keilor Downs. She says she will get back to you but doesn't. Really poor effort! I am not the type to write reviews, but she deserved this. Luckily we got onto some agents who were much more helpful.

Russell Brown
Russell Brown
  VIC, Richmond

Terrific service – We have been looking for an apartment to rent for our daughter for over the last six weeks. During that time we have met many real estate agents who have not responded to enquires, not been at an inspection on time or even at all. It has been a very frustrating process indeed. This stands in stark contrast to the excellent experience we have… Read more

enjoyed with Lachlan. He has been professional, courteous and accommodating. As opposed to other agents, he has seemed interested in working with us, rather than we working for him as other agents have made us feel.

In three days, we saw the property twice, submitted and signed the application. All due to the agents outstanding work.

Flora
FloraVIC
  VIC, Melbourne

Rent house – I would like to thank Dingle Partners staff and specially Clementina she is so smart and friendly what and whenever we wanted help or service she done for us without any delays

Darren
DarrenVIC
  VIC, Melbourne

Robbert Eggars - Did not sell – Robert Eggars failed to sell my property after three months on the market, not even attracting a serious bid. It sold within 3 weeks when I changed agents. His only real strategy was to put the add on line and call known Dingle Partners buyers. He did not have an alternative strategy when this failed, even when asked directly for a new plan.  Show details

Tom W-S
Tom W-SVIC
  VIC, Melbourne

Slow to respond and follow up with repairs – Never contacts back when attempting to have issue repaired as it is time for them that they simply do not wish to spend. Never responds to any form of communication; phone calls, voice mails or even emails. Having to apply to VCAT to resolve issue.

Dave G
Dave G
  VIC, Melbourne

Jenevieve in particular was great to deal with – Accurate details on rental property. Professional, friendly to deal with. Helped solve problems. When I needed out of a lease, they quickly re-let the property at minimal extra expense to me as the renter. I'd rent again from them anytime happily. I think they also served the client well, so I'd have no hesitation using them to manage a property of my own.

Doron
DoronVIC
  VIC, St Kilda Road

This is a perfect place thanks to Jenevieve work in finding it for me – I have dealt with many real estate agent over the years, and found Jenevieve to be very professional and very helpful in finding me a place to rent , she is always quick to reply to my emails and needs . I would highly recommend her to anyone who needs a professional realtor.

Bill
BillVIC5 posts
  VIC, Melbourne

Jenevieve Nguyen – We are delighted with the service we received from Jenevieve; quick response to appointment requests, always on time and has kept us fully informed at all stages. Well done Jenevieve!

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