Dinnerly

Dinnerly

 Verifieddinnerly.com.au
Dinnerly
3.6

899 reviews

PositivevsNegative
65% · 580269 · 30%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Timely DeliveryYes (658) · No (124)
Return Claim MadeYes (15) · No (82)
Value for Money
3.9 (797)
Product Quality
2.6 (91)
Shipping
2.7 (79)

Reviews

899 reviews
Jackie M.
Jackie M.
 

Love it, look forward to new boxes every week

I’m really happy with my Dinnerly meals. I order 3 x 2 serves a week for me and my teenage daughter and we’re always surprised with how tasty the meals are. I love that there’s no waste and the time I save preparing these meals is an absolute bonus. Never had a problem with quality either, the ingredients always seem fresh and look appetising. Been using Dinnerly for over 3 months now and I’ll definitely continue. Show details
  • Thumbnail
  • Thumbnail
JMB
JMBGreater Melbourne (Outer), VIC15 posts
 

BEWARE - DO NOT USE

DO NOT USE - They said I activated and deactivated my account the same day which automatically issues a box and takes your money unless you manually ask them to cancel the order. I was in hospital at the time so obviously I didn’t reactivate my account. They are refusing to refund. STAY AWAY! Wish I could give minus stars. Show details
waan
waanSouth East Queensland, QLD
 
Value for Money
Product Quality
Shipping
Claire
ClaireHobart, TAS
 

Absolutely Furious - DO NOT RECOMMEND

I tried to cancel my first order when I realised the product didn't suit my dietary requirements. I tried to contact the company through two different communication mediums and didn't hear back from either. I have received a delivery of food - that they have debited my account for even though I did not request it, did not agree to pay for it, and did not want it - and I have no idea what they have provided because I didn't order it.

I am very angry and feel like I have been scammed. So disappointed :(

Dinnerly
Dinnerly   DM   
More
Suziebee
SuziebeeVictoria13 posts
 

Quality??

I understand that storage and delivery can be an issue but when you get ingredients that look like this on the day of delivery on a regular basis, something needs to be done re their quality control. I've cancelled once and gone back, but I doubt I'll use them again. Show details
Value for Money
Product Quality
  • Thumbnail
Dinnerly
Dinnerly   DM   
More
Ange
Ange2 posts
 
Dinnerly
Dinnerly   DM   
More
Fitz Caelte
Fitz CaelteCoombs 2611, ACT2 posts
 

Absolutely ridiculous - no deliveries

Tried for two weeks to get a box from them. First just didn't turn up, complained and they blamed their delivery partner and never reported a reason why.
This week the delivery was cancelled for no reason. I did receive an email around midday that the delivery partner was no longer delivering on Saturdays in my region, but that would take place from our next delivery. But today's delivery was cancelled Show details
Dinnerly
Dinnerly   DM   
More
Zeader
Zeader
 

Double charging

I paused my delivery's for a week as i had company staying over and i needed more then what the boxes provide. After that they charged me twice for my next box and claimed they didn't charge me twice even though I'm out $100. Show details
Value for Money
Product Quality
Shipping
  • Thumbnail
  • Thumbnail
Dinnerly
Dinnerly   DM   
More
Karen
KarenGreater Melbourne (Outer), VIC2 posts
 

Delicious, healthy and affordable meals!

After trying all of the other brands, I came back to this one. Not only because it's more affordable, but the meals are quite tasty, healthy, with a great variety to choose from, with the option to choose your ideal recipes, skip deliveries if you're going away or on a tight budget for a certain time, and to be able to choose the type of plan that suits your lifestyle. I would highly recommend Dinnerly to anyone. Show details ·  1
Kim P.
Kim P.South East Queensland, QLD
 

Excellent customer service

Unfortunately we weren’t able to use this service due to food intolerances, however I some how managed to subscribe. Even though I thought I had unsubscribed completely a payment for a first delivery was taken. One quick email and the money was returned in full, in less than 24 hours. With customer service this good my only disappointment is that we weren’t able to use the service. Show reply
unsatisfied
unsatisfied4 posts
 

BLOODY THIEVES. TOOK MY MONEY EVEN THOUGH I CANCELLED

I went on their website, wanting just to look at the meals. In order to do that, they ask for all of your information, including credit card. I did this, and it said that my order is placed, before I even got to look at the site or other meal options. So I immediately cancelled, which they acknowledge, but said it was too late to cancel the 1st order, which was an automatic order. The order wasn't for delivery until 2 weeks hence, and they still wouldn't cancel it. I am just a pensioner and they took the money from my account. Still fighting them Show details
Dinnerly
Dinnerly   DM   
More
Taswegian
Taswegian
 

Old tired veges on the first day!!

Come on Dinnerly, you can do Better!

Some weeks the food is spot on fresh.

Then today - another week (second one now) of old clearly off veges - last week was squashed soggy aged tomato’s and this week soggy aged green beans. Show details

  • Thumbnail
Dinnerly
Dinnerly   DM   
More
Review E.
Review E.
 

Didn’t even show up

Ordered my dinnerly was given a time frame of 9am-6:30pm for delivery which is way too long.
Waited all day for the box to not even be delivered tried to contact them multiple times just to be told “we will get in contact with the courier”. The box is yet to be delivered. Show details
Dinnerly
Dinnerly   DM   
More
Emily
Emily
 
  • Thumbnail
Dinnerly
Dinnerly   DM   
More
Michael and Hayley T.
Michael and Hayley T.Perth, WA9 posts
 

TAKE YOUR MONEY

Charged me for a box I cancelled. Took 2 days to reply and in that time I lodged a paypal dispute. Was advised a refund is being processed and to wait 7 days. Wait the 7 days to be told, sorry we wont refund until you close the dispute (knowing full well I will not have any recourse for my refund if I do that).
Purposeful miscommunication by Dinnerly, and still no refund. Ill jump on the bandwagon and lodge a formal complaint. Show details
Dinnerly
Dinnerly   DM   
More

Questions & Answers

Kelly G.
Kelly G.

What is dinnerly masala seasoning alternative to buy in store

Jemma S.
Jemma S.

Hi,

I have not even signed up or even heard of this company and they have somehow taken over $100 out of my account, does anyone know how I can get it refunded back?

Dinnerly
Dinnerly   DM   
Sandy B.
Sandy B.

Do all meals require frying ingredients?

Mariana R.
Mariana R.  

Yes

See all Dinnerly questions

Details

CategoryFood Delivery Services, Online Shops and Food & Drink Shops
Meal TypeNeeds Prep & Cooking
Meal Plans Available Yes
Offers Free Standard Shipping No
Visit official website

Contact info for Dinnerly

  • ACN: 603969571

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.