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Direct Kitchens

Direct Kitchens

4.2 from 33 reviews

Reviews

4.2

33 reviews
5
(20)
4
(7)
3
(0)
2
(3)
1
(3)
  • Customer Service
    4.2 (13)
  • Timeliness
    4.1 (12)
  • Job Satisfaction
    4.5 (11)
  • Rates and Fees
    4.3 (11)
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Rhonda

RhondaMelbourne

Direct kitchens Bayswater

published

Highly recommend for design quality and workmanship
It is such a pleasure to cook now with a well functional kitchen
We now have a modern top quality space that works thank you

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The reviewer stated that an incentive was offered for this review

Martin R.

Martin R.Greater Melbourne (Inner), VIC

Functional kitchen that does the job

published

The consultant made useful proposals how to plan the kitchen; the result is good, we are happy users.
It whole process was time consuming: installation, tow weeks later benchtop, two weeks later splashback.

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Timeliness

The reviewer stated that an incentive was offered for this review

Sue C

Sue CMelbourne

  • 2 reviews

Kitchen of our dreams

published

Thanks Direct Kitchens for installing a brand new kitchen in our rental property recently.
We would definitely recommend them to our friends and family. What a shame we won't get to use it ourselves.

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The reviewer stated that an incentive was offered for this review

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Lynne Healey

Lynne HealeyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Wishing we’d done it years ago.

published
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The reviewer stated that an incentive was offered for this review

functional kitchen was the brief

published

I highly recommend Direct Kitchens for a stress free kitchen renovation. From beginning to end staff were professional and courteous with excellent workmanship, resulting in a beautifully designed and functional kitchen.

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The reviewer stated that an incentive was offered for this review

Marilyn Giunta

Marilyn GiuntaGreater Melbourne (Metropolitan), VIC

Love our renovations!

published

Our experience with Direct Kitchens was very pleasing.
The designer was experienced and doubled our storage space!
The quality of the kitchen is brilliant and installation is to a high standard.

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The reviewer stated that an incentive was offered for this review

Clarke

ClarkeGreater Melbourne (Outer), VIC

We are happy.

published

Direct Kitchens was easy to deal with from the moment we walked into the Bayswater showroom. The design phase improved on what we had envisaged and solved a few problems we had not thought about. The range of options for finishes mean't we did not have to compromise on what we wanted the kitchen to look like. Even a late change to the benchtop was not a problem. The tradesmen were all on time and usually confirmed the date and time a few days prior. They all cleaned up after their work and were very pleasant to deal with. We recommend Direct Kitchens wholeheartedly.

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The reviewer stated that an incentive was offered for this review

New kitchen

New kitchenGreater Melbourne (Metropolitan), VIC

Wonderful new kitchen

published

We have recently completed a kitchen renovation by Direct Kitchens. The designer, Julia, was highly experienced & challenged our thinking about what we could achieve. We are delighted with the end product! The tradies were excellent, especially David, who often helped us with any queries we had. The timeline for implementation happened exactly as stated in the contract. We would highly recommend Direct Kitchens if you are thinking of getting a new kitchen.

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Dave

DaveCranbourne

  • 2 reviews

Great Service! Good Tradesman.....

published
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Andrew Y

Andrew YGreater Melbourne (Outer), VIC

  • 5 reviews

Fantastic!

published

When my daughter and I saw the kitchen in the Bayswater showroom, we knew it was the one. From Stephanie on the phone, Dallis in design to the crew who demolished the old and installed the new it has been a great experience. It has totally transformed the house with the modern design.
I have even had very positive comments from other trades working on my house.
I can highly recommend Direct Kitchens if you're planning an upgrade.

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Good Service & Quality Cabinets!

published

Direct Kitchens renovated our kitchen mid 2019. Whilst we encountered the odd hiccup during the renovation, we are extremely happy with our kitchen. Direct Kitchens managed all trades and services which results in a smooth installation process. The quality of the cabinetry is second-to-none and we are so enjoying working and cooking in our amazing space! ;-)

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The reviewer stated that an incentive was offered for this review

Glyn B.

Glyn B.Greater Melbourne (Inner), VIC

Don't waste your time

published
Customer Service
Timeliness
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JaneAndLouis

JaneAndLouisGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great kitchen, good service

published

Overall we are very happy with our kitchen. Direct Kitchens did the project management and it ran reasonably smoothly during our install window (it wasn't perfect, but from what I gather it never is). At times we did struggle to get tradies back to fix items that we were unhappy with, taking multiple phone calls and email. However with some perseverance we got a beautiful kitchen in the end. A very positive outcome was on one of the inspections was that we were discussing with Bruce that we were finding that we didn't have enough drawer space, and on the spot he came up with an adjustment to overcome it, which we did and were very happy with in the end. I would recommend, the kitchen itself is 5 star, I'd rate the service 4 star.

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The reviewer stated that an incentive was offered for this review

Leeann Naidoo

Leeann NaidooGreater Melbourne (Outer), VIC

A beautiful kitchen for a lifetime!

published

Direct Kitchens were magnificent to deal with. Julia the designer from the start gave us her time to truly understand what we needed for the new kitchen. The quality of the cabinetry is superb. Direct kitchens have their own factory and everything is made here in Victoria. The trades people were great to deal with - Direct Kitchens manages them all. If anything goes wrong as sometimes happens in construction Direct Kitchens were very solutions orientated. Nothing was too much trouble. The result a beautiful kitchen for our whole family to enjoy. I highly recommend anyone looking at Kitchen companies to call Direct Kitchens. We are really happy we did!! Thank Flora and your whole team for making our home more beautiful.

Great kitchen design and install, happy and friendly service to go with it!

published
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Hall

HallGreater Melbourne (Metropolitan), VIC

Great Kitchen design and after sales service

published

The design of the kitchen has really improved the functionality and access. Love the drawers. The attention to detail and the after sales service to fix small issues has been excellent. Overall very happy with the design and finish of the kitchen

The reviewer stated that an incentive was offered for this review

Carol

CarolGisborne

  • Verified customer

Kitchen great

published

Direct Kitchens friendly and professional. Final result was perfection. Couldn't have asked for a better kitchen. Exactly what l asked for.

Dependable Contractor

published

Direct Kitchens have been a dependable and reliable contractor for the delivery of my new kitchen. Supply of materials is excellent and they worked in well when I wanted to supply my own appliances.

My only constructive criticism is the mess left behind by some of the workers (the demo guys). Any defects that I raised were dealt with in a timely manner, no matter how small.

I would recommend Direct Kitchens to others.

Tony

TonyMelbourne

  • Verified customer

Renovated our kitchen and laundry.

published

Very happy with our kitchen renovation done a few years ago and had no hesitation in having Direct Kitchens renovate our laundry. John designed this and it is exactly what we wanted.

Precious

PreciousMELBOURNE

Don't ever ever use this company

published
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