Direct Kitchens
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Wonderful new kitchen
The service provided by John and his team at Direct Kitchens was exceptional. They were very professional, prompt and patient in dealing with all my questions in the planning stage. The installation of my new kitchen was done by some very impressive trades people who did a wonderful job and cleaned up thoroughly when they had finished.
I found the whole experience very enjoyable and satisfying and I now have a beautiful new kitchen.
Thank you to Direct Kitchens
Elizabeth Lynch
Author stated being incentivised for this review
Well designed and built kitchen
From the outset the kitchen designer came up with some great ideas and was able to incorporate all our needs in a design that simply works.
They were easy to deal with and nothing was too much trouble.
Cabinets are high quality custom built.
Project did however take longer than expected but it involved removal of a solid brick load bearing wall requiring structural support.
Very pleased with the final result and would highly recommend Direct Kitchens.
Author stated being incentivised for this review
We’ve gone from mission brown to light/bright and storage heaven!!!
Fabulous service from the design consult through to the installation. Highly recommend.
Author stated being incentivised for this review
Thank you, Direct Kitchens, for my new Kitchen
We 1st made contact to Direct Kitchens after looking at all the beautiful kitchens on their website
Visited the beautiful showroom at Moonee Ponds & the staff member was so knowledgeable.
The Designer Julia was wonderful. Came to our home, listened to what my family needed in the design for our new Kitchen. She designed an amazing new contemporary look and came up with ideas we haven't even realised was possible.
We were so thrilled to have our new dream kitchen & all the trade people were exceptional.
We love entertaining when our friends & family visit & would not hesitate to recommend Direct Kitchens
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Wish we chose a different company.
Read other 1* reviews.
Update 18mths in. So many minor faults: poor workmanship requiring fixing, bin falls off, light switches loose , loose tap, doors & hinges falling off.
Our kitchen is great but...
But you must be prepared to pay.
Told at outset I will only have to speak to one person to organise everything. Had to liaise with at least eight people.
Tradies turn up without notice, then lied stating they spoke to us.
So many faults & incorrect measurements.
Terrible communication, waiting months for a response.
Plumber broke water mains & also flooded the kitchen. Attempted to blame us for it.
Love our laundry
We loved our kitchen so much that we got Direct Kitchens back to do our laundry. Our laundry is quite small but Julia (the designer) utilized the space perfectly. And like with our kitchen the whole process was seamless from beginning to end and their communication is fantastic
Author stated being incentivised for this review
Perfect and creative design that changed our home forever
Our kitchen has doubled in size, we love the island more than anything. Thanks Julia for designing and the entire team for your great service and patience. Love you all!
Author stated being incentivised for this review
New kitchen is lovely
Got a kitchen done by Direct Kitchens. Everyone was really great to deal with - from the showroom staff, designers to the tradespeople. The final product is of a high quality and we are happy with our new kitchen. Love the new sky blue tiling especially. You can see a before and after shot.
Author stated being incentivised for this review
Perfect Kitchen Renovators
Direct Kitchens ensured that we had a very pleasant hassle free kitchen renovation experience. They clearly communicated all appointments and all plans were thoroughly shared.
Our kitchen designer Julia ensured that she thoroughly understood what our expectations with the new kitchen were. She suggested more practical changes where possible. The tradies were scheduled to come at the correct time and all appointments were managed very efficiently.
Our kitchen looks absolutely very beautiful and we are very happy we selected Direct Kitchens for renovating one of the most important rooms of the house.
Would not hesitate in recommending them.
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Met our expectations
Great kitchen and the butler’s is working out well. We also had our laundry updated and now there is plenty of storage. Trades were excellent and turned up when they said they would, plus coordinated well together. We would recommend DK kitchens
Author stated being incentivised for this review
Kitchen Renovation.
Direct Kitchens have done an amazing job with designing and creating our beautiful new kitchen. Julia was our first point of contact and was wonderful in talking us through design , styles colours etc. Both the team at Direct Kitchens and their trades were great to deal with.
Author stated being incentivised for this review
Delighted with our DK kitchen renovation
Direct Kitchens delivered a wonderful new kitchen. Julia helped design a functional and beautiful kitchen that works for our family. Through current, challenging times DK we’re willing and able to work around all the challenges. Everyone was pleasant to work with and professional in their approach. We have the kitchen result we we’re seeking and delighted it was a pleasant experience. I will use DK again.
Author stated being incentivised for this review
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Exceeded our expectations!!
My wife and I recently demolished and installed a new kitchen manufactured and installed by Direct Kitchens and we cannot speak highly enough about the company, the people involved throughout the whole process, level of communication, build quality, workmanship, and professionalism was simply outstanding. The whole experience from the initial sales to design, manufacture, onsite installation to post-sales support was a seamless process and has resulted in a real showcase for our house delivering an amazing, quality kitchen for our house that we
... Read more are immensely proud of and is an absolute pleasure to use every day. I can honestly say it has very absolutely exceeded our highest expectations!! A big thumbs up from my wife and I on an outstanding kitchen that I am sure we will be enjoying for years to come. Many thanks and congratulations to all the team involved.- +4
A beautiful kitchen renovation
Thanks to the team from Direct Kitchens I have a lovely updated new kitchen. I wanted a well co-ordinated renovation and that was what was delivered. All involved were professional and responsive. Communication was excellent and all tasks were completed on time and with care. Very happy with the process and the quality result.
Author stated being incentivised for this review
Premium end product.
We had our new kitchen designed, manufactured and installed by Direct Kitchens. The end product is absolutely amazing and satisfies our every need and desire. The process of getting to this end point was somewhat bumpy, with communication being at the base of every bump in the road. We chose an all inclusive company to do our kitchen renovation to ensure the design was fit for our purpose and to avoid having to coordinate trades people. We did not feel particularly well served in the initial meeting at the showroom, but decided to not let that
... Read moretaint our desire for an immaculate end product. A flaw in the design process did see a significant component of our kitchen be installed in a manner that was not fit for purpose, requiring considerable negotiation with all levels of management to get the issue resolved - and we did get it resolved eventually, albeit with some considerable stress along the way. The trades people were all amazing, and really easy to deal with. Direct Kitchens could afford to be more forthcoming with provision of notice of imminent actions - this was challenging to navigate being a full time employed household, in essential services, whereby at times we were given under 24hours notice and expected to take time off work to be accomodating. I would recommend Direct Kitchens if you are someone with time on your side and a very focused attention to detail, so as to ensure you get the product you anticipated and paid for; which we ultimately did, just not in quite the stress free, smooth sailing process for which we had hoped. Like I've said, we do love our finished kitchen, being of a very high standard and meeting our end product expectations.Author stated being incentivised for this review
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Contact info for Direct Kitchens
| Mon | 10:00 am - 5:00 pm |
|---|---|
| Tue | 10:00 am - 5:00 pm |
| Wed | 10:00 am - 5:00 pm |
| Thu | 10:00 am - 5:00 pm |
| Fri | 10:00 am - 5:00 pm |
| Sat | 10:00 am - 4:00 pm |
| Sun | Closed |
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