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Dodo Home Phone

Dodo Home Phone

1.9 from 56 reviews

See the Best Home Phone Service Providers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
7
4 star
4
3 star
3
2 star
7
1 star
35

joybelle

joybelleMelbourne outer east

  • 7 reviews
  • 2 likes

Still going well

published

We have been with DoDo for quite a few years now. NBN and home line.
Good customer service and good connection. As good as Telstra and cheaper.


Disy

DisyIllawarra, NSW

  • 40 reviews

Product

published

I went to dodo as they were cheap but now they are the worst wifi is ok but my mobile they took over to which i didntwant taken that was chritmas eve it is now friday whjch they said it would im still no service it has really got me so crankynow they are not in were i livei will have to travel to find them im not happy is there a cooling off period? I want to change services now?

Chris

Chris

  • 2 reviews
  • 2 likes

Sales reps lie to get sales

published

Sales reps give incorrect info to get sales up, send you a totally different set of terms via email afterwards. Not a good company to deal with at all

kannan ramasamy

kannan ramasamyseville grove

  • 8 reviews

think twise before sign

published

dodo..not recomandable... worst service ever I seen. they will give false information when they try to get you sign. no honesty. cant trust them. one of the sales representative gave 90% wrong information to sell the home phone plan. i find out with in a week then I tried to get the information about it but not yet solved. think twise and make sure everything is ok before sign any contracts. better ask for cooling of period atleast one month so that we can change if its not working as our wish.


Ian Kingwill

Ian KingwillAU

  • 4 reviews
  • 2 likes

Customer Service Is Poor

published

We will never recommend Dodo after their poor customer service.
Constantly in arguments trying to sort issues.
They never called back when they said they would, even though there had been an agreed time.
To sort problems, we had to go to a supervisor.
From being being billed before we actually moved in and connection issues.
No longer have a fixed line and have gone totally mobile for both phone & internet.


consumer

consumervic, 3038

  • 6 reviews
  • 5 likes

so far so good

published

I have had the internet connected with Dodo for 2 weeks now & all is going well. Streaming videos & web browsing via multiple devices are managed without a problem in the Melbourne metro area.


Durvillegirl

DurvillegirlNew South Wales

  • 4 reviews
  • 3 likes

Put prices up 100% without informing me

published

These guys are a joke - their $59.90 unlimited internet and home phone has been charged to me for $149.90 and their $16 cellphone is being charged at $66! The only thing they have not put up is the VoIP ph @$4.90, even though I fail to see why I would need a VoIP number if I have a home line and unlimited data? They charge it regardless!


Don't Ever go with them

published

Worst service ever. Miss information (They do it purposefully) and Hidden charges. I had to call them million times to clarify things. Still my problems are not settled. I will definitely call off the agreement if this continues to happen.

Overcharging and Miss-information

published

We were told that the $60.90 is made up of $30.00 line rental, $29.90 ADSL, $10 unlimited calls, NOW they are telling me that due to living in Fernvale Qld, we are classed as rural, thus the costs are
ADSL $69.90, Line rental $40.00 (-$10) PLUS all calls. last bill was $87.37
NOT HAPPY JAN!!

Difficult start, ok since

published

Mark

MarkGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Sucking your money dry

published

Dodo make you ring them on a 13 number and then charge you for the call. What a bunch of money hungry ratbags. So every time a customer rings them to inquire about their own service that they are already paying for they slug you 74 cents. Never ever use Dodo unless you like being cheated.


Mmmmm

published

I had the same experiences with these guys for two years Matt. Planning of changing supplier as soon as the current account is up in two months. They are good at shifting posts to get your money.


Matt Brown

Matt Brown

  • 2 reviews
  • 3 likes

Seems they did the old bait and switch on me. Fools!

published

john the bucher

john the bucher

  • 3 reviews
  • 5 likes

dodo is Terrible

published

dodo lost my phone number did not port my number. I asked for another no. dodo said one to two days nine days later I don't heave a line. what can I do about it. also can I cancel my two year plan. please help. today I rang dodo to asked when will I get a new number dodo dos not now when.

Gary966

Gary966Perth, WA

  • 15 reviews

Lies and more lies. Still no active NBN.

published

Don't go near dodo. I have been lied to and misled so many times by dodo and still have no active connection yet I'm being billed for the service. I would like Dodo to come and remove their hardware from my home. Telecommunications ombudsman and legal action is my next course of action.

1 comment
Gary966
Gary966

xxx9987j

Lost my phone number

published

This company is a con. Stay clear. I have had the same phone number for 28 years thanks to dodo I now have no phone number pigs pigs pigs do not take phone calls from this company you will be sorry.


James

JamesAU

  • 37 reviews
  • 40 likes
  • Verified customer

Frauds, theft and scammers that provide a horrible service.

published

karenfff

karenfffnsw, 2323

  • 85 reviews

INCREDIBLE price. high phone cost has gone with the dodo

published

Absolutely no idea what they are talking about, more trouble and effort than the pricing is worth...

published

can I rate this company 0? please never never ever sign up with them. Trust the review, we are real

published

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Questions & Answers

Maris R.

Maris R.asked

I'm on dodo ADSL2 internet and have a landline. Can I also get a mobile phone number? and at no extra cost

No answers

Mike

Mikeasked

how do i reroute my dodo NBN homeline to a mobile phone number
please?

No answers

ants P.

ants P.asked

How do I divert my house calls to my mobile from a cordless phone

No answers

Get an answer from our members and Dodo representatives

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