highly recommended to reduce stress of transporting pets interstate
Excellent communication throughout. Provided regular updates and let me know about delivery times adjusted due to flight delays. Very friendly at both ends of the journey too! Would use again
Simple, easy, professional excellent service
My 2 poodle x flew from Perth to Dublin, containers and Lewis were exceptional. Great factual advice . No surprises. Highly informative. Any issues dealt with a smoothed easily. Highly recommend this company. Picked up the two dogs last night in great spirits , my kids were delighted
Our 5 year old Maltese Billy travelled with Dogtainers from Sydney to Northern Ireland, and then back again. Getting out of Australia and into the UK was the easy part! Coming back into Australia is difficult (and takes 6 months to prepare), the paperwork is intense and you wonder if you'll ever get there! Dogtainers were with us every step of the way, and imports manager Angie kept us up to date at every stage. Billy is now home safe and sound, and settling back into life in Australia. We wouldn't hesitate to recommend Dogtainers, I wouldn't go with anyone else.
My two Jack Russells (my two furbabies) finally landed in Brisbane on 12 May 2019, after spending 10 days in Melbourne for their quarantine. Dogtainers, and especially Sophie were so helpful with arranging their flights from Melbourne to Brisbane. They are quick and efficient with responding to emails and don’t mind answering and assisting with any questions you might have. They really understand how precious your dogs are to you and give you piece of mind with them handling your babies. A big thank you to Dogtainers for reuniting my family after us being apart for the last 6 weeks.
Fast efficient service best prices
As a breeder I send animals around the country fairly often, I am always happy with the service I receive from the ladies and gents at Dogtainers. They are happy to go the extra mile when you are having difficulty teeing up a specific flight to suit sender and receiver, which makes my life a lot easier. 10 out of 10 from me.
My little dog, that I love with all my heart, traveled from Canada to Australia. It’s a long and stressful travel, as they have to stay in quarantine. She had 3 longs flights, two before and one after the quarantine. I was really stressed about all that, but had the best team to help me and answer my 1001 questions days and nights. Thank you very much Sophie and everybody that worked with you. Cruella is now in Perth, really healthy and full of energy. You can see she’s been taking care of. It wouldn’t have been possible without you and I am forever grateful !
Thank you so much - what a wonderful experience!!
We had little Dynamo our Doberman Pincher flown from JHB SA to NZ Auckland. He arrived safely and was welcomed with open arms and thoroughly spoilt and babied.. just the way he likes it. I was worried sick but they constantly reassured me that he was happy and doing well. I was always updated and could see his little picture on Facebook which was comforting. My Husband collected Dynamo on the given day and time and everything was on time. What professional service we received and I am ever so grateful for the love and care they gave Dynamo. Thank you Team you are the best!!
They bring my cat from Spain to Australia. It was a great service. She is very happy and healthy.
It was all like they explained, not surprises. We are soy happy with the service. It was a long travel for her, but she looks very good. They really have cared of her
Thankyou so much!
My puppy arrived right on time and he was as happy as can be. I was very worried about flying him, and him missing pick ups or flights etc but you took care of it all perfectly!!
I would have liked a quick message regarding each leg but I figured no news is good news.
Happy pup, happy mum
Awesome service, friendly and caring
Went out of their way to help me on the weekend. It was good to be able to talk with a person on the ground in the local area. Everything ran smoothly.
Quick & Easy
I had made a last minute booking with Dogtainers for my 2 cats and 1 dog to get collected from Melbourne quarantine and travel to Adelaide, The professional service and process to make the booking was quick and efficient. My animals arrived safely. Thank you for all the help. I would highly recommend Dogtainers for not only affordable prices but peace of mind knowing your animals will be well cared for during the stressful time of relocating.
Always use this service to transport my dogs when flying to my holiday house on the north coast of NSW.
The service is always excellent, I wouldn’t use anyone else.
Good service and friendly, helpful Staff.
Dogtainers were fantastic with the relocation of my cats, Squeaky and Tam. Everything went as explained and expected and they were very helpful when and if we had queries during the entire process. I would highly recommend them.
Fantastic thank you.
We would like to thank Dogtainers for there helpful and professional service. We moved from Brisbane Australia to Auckland New Zealand and were worried about our fur babies flying but dogtainers put our minds at ease and were very helpful at all aspects of the move. From the first phone call to pick up of our two dogs to follow up emails. Great job guys thanks heaps.
Excellent company to work with.
I want to say the biggest thank you to everyone in Dogtainers for getting my Paudie to Darwin from Dublin safe and sound.
Especially thanks to Angie who guided me through this long process, without a single hitch.
Angies knowledge, expertise, customer service and compassion are second to none.
The service provided is really personal. She understands your pet is your baby and was at the end of the phone at all times to take questions and reassure me when I was feeling nervous.
Paudie is settling in well here. Finding his way around the new and unusual smells and Australian nature and adapting to the heat well.
I highly recommend this company.
The Best Service
Myself & Wife and two beautiful Maltese dog have moved to Lake Como Italy from Australia I was looking forward to the move but not so for my two boys Jake & Zeus, I was worried on how they would go on such a log fifteen hour Journey, both had traveled before as pups 5 hour journey quite well, this was much longer and I was heart broken when I had to hand them over to the lovely lady from the dogtainer she had assured that they would be in great & Lewis also assured me the would be fine, and upon our arrival at Milan went to pick up our precious little cargo’s they went crazy with excitement when they saw us, and thought they hadn’t been abandoned they looked great a little smelly, so thank you Lewis for taking great care of my two boys travel arrangements I would recommend you without hesitation to anyone that is planning a trip with their precious companion.
WE could not have booked our dog on the flight without Dogtainers assistance. Couldn't be done on line but with Christina's (Darwin Dogtainers) help, our big boy Jet has safely arrived.
Thank you Megan for all your friendly and timeous assistance in getting our 2 Labradors safely home from South Africa to New Zealand. Would recommend Dogtainers any time. Thanks again!
Thank you to all the staff for loving our fur baby and for all you have done for her and the fantastic service.
Regular updates were given to us to let us know how she was doing. She was ready on the time and date given to us. Friendly and helpful staff who cares.
Helpful and reliable assistant
My kiddos arrived in timely manner. Angela is very helpful even though during weekends or after working hours on following up with quarantine side and no fuss left to us. Highly recommend Dogtainers!
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