Dogtainers

I was so stressed out that my dog would not be on the same flight as myself. Angelina made it so easy to get it all sorted….even with having to book my seat straightaway and the dog not being able to be book until 14 days prior to travel. I am booked, he is booked and at the best price available. Thank you Angelina for taking the extra stress out of this already stressful trip.

It all went according to plan and that was through the guidance of the person assigned to my case.. When an important rabies document went missing she organised a copy from the testing laboratory in time for her flight. I cannot describe how her efficiency and understanding of the timeline of testing and vaccinations leading up to my dog's departure was so good. In the beginning I could not even find a pet moving company which would do international moves until I asked Dogtainers.

We had our two cats brought over from Auckland to Nelson. Due to weather conditions the plane couldn't land and had to go back to Auckland. Our cats were picked up again and cared for, and the flight was rescheduled for the next day without problems. They arrived sound and safe and we can only recommend their service.

Dogtainers were swift, professional, and caring from start to finish, making the difficult move to Australia as stress-free as possible during these trying times.

Emma was a brilliant communicator, always quick to respond to any questions I had, which often gave me peace of mind by making the complicated process simpler.

Despite the high cost, I highly recommend Dogtainers after such a pleasant experience.

Thank you so much.

Dogtainers and Angie coordinated our pets relocation professionally with exceptional customer service, planning and care. Just a great job all round. Thank you!

On time kept me up to date a great company to work with highly recommended

We recently sent 2 puppies to America, this can be a really anxious time for owners but from start to finish the team at Dogtainers had us all feeling relaxed and nothing we asked for was too much trouble for the team. Right up until their departure we were sent updates, emails and pictures so we always knew what was happening and that the puppies were not alone. They loved the staff too.
Thanks for everything Dogtainers!

Made online booking and told to wait for confirmation. The day before the flight I rang to check - was told the employee dealing with it ‘went away for a few days and forgot about it’…. Made alternate booking a week later & pup was picked up from breeder at 6am for 9am flight. Pup taken back to breeder at 4pm (10hours later) starving, dehydrated & stressed. Phone message left saying flight had been cancelled - no explanation why pup was left in cage at airport for 10 hours….. alternate flight then booked. Pup flew from Sydney to Adelaid...

Could not of asked for a better service. Our puppy came down from Auckland to invercargill. I was kept up to date all the way and sent photos of my wee boy.
Thank you so much for taking care of him and sorting all the details out.

Our entire experience moving our cat, Kennedy, interstate with Dogtainers went without a hitch. It was very easy to organise his travel, and took a lot of stress off me during our interstate move. Mary was extremely kind and caring, which put me at ease. She kept me informed of the moving process, and updated me about the moving date, flight, pick-up process, etc. in the months leading up to his move.

The Dogtainers van driver who picked Kennedy up from our apartment was also lovely and so gentle with him - which made me feel calm knowing he was in good hands.

I could not recommend Dogtainers more. :)

Dogtainers were excellent from start to finish. Ruth took the stress out of everything when we were moving house. From meeting and doing the exchange of two cats in the back of her car to putting them in the pet resort and then on a flight. Would highly recommend them. Thanks guys

I found everyone extremely helpful from organising the flight, pickup to delivery of our pets at their destination. They were in contact with me to let me know how our pets were throughout the whole journey. Thank you Dogtrainers for providing a stress free travel with our pets :-)

My puppy arrives safe and sounmd and not upset by her adventure. Karen who picked her up from the phone stayed with her as I was running late. I would definitely use Dogtainers again.

I’ve found everyone very helpful with the booking in of my pup. It’s the first time I’ve sent a pup interstate and am naturally nervous about doing it and do not know the procedure. I’ve found everyone I’ve talked to extremely helpful and friendly. Hopefully the rest will go as smoothly.

Our 8-week-old King Charles Cavalier puppy was flown from Rockhampton QLD to Adelaide SA on the 1st July 2022.
Puppy, crate and paper work which was taped to the top of the crate were all wet when we picked him up. He was rained on at either Rockhampton or Brisbane airports which meant he spent HOURS wet and cold. It was not raining in Adelaide at the time and we were right there waiting for him.
He developed pneumonia and suffered low glucose from being wet and the stress of travel. Although we took him to our vet and later an emergency vet ho...