Review your last buy on ProductReview.com.au
749 reviews
5 Bruce H.  · excellent service from Roger and the truckit site was easy to use.
5 Phil G.  · from one side of melb to the other very good and fast . thankyou simon g
5 Graeme  · Easy to arrange transportation of goods and excellent communication with Truckit on select of required transport & pickup & delivery to customer
5 Trevor M  · Had 2 x pallets Brisbane to Sydney. Best price, easy action and saved a heap of cash. Thanks
5 Kim Lyons  · Truckit has done 2 deliveries of product to the Eastern states now and it is easy to do and reliable.
5 Bronwyn  · Excellent service. Very professional and kept me updated for pick up and delivery. Highly recommend.
Stephen
Stephen
 

we used Truckit and found a great operator to transport a loader from Safelift Solutions, Dandenong to Goondiwindi, Qld. Seamless service, Truckit were helpful and Randal@AusTruckie did an aweome job. I'm please we've found them. Within time, on budget and great communication!!

Ask the reviewer
Melinda
MelindaQLD2 posts
 

Great service. Answered all my questions quickly and no question was silly. My car arrived earlier than expected. Communication the whole way was excellent. Would use again

Ask the reviewer
  • Thumbnail
Doc
Doc15 posts
  Verified

Greedy platform with no accountability. No app and phone site is not user friendly. Then they take 15% of the carrier's fee, then charge the client a "platform fee", a "credit card fee", then try and upsell insurance. My booking wasn't picked up due to a greedy carrier ([Name Removed]) overbooking. If trouble arises, Truck-it takes no… Read more

responsibility claiming it’s merely a platform to connect client and carrier, so don't expect any help from them. "Refund" is then done as a "store credit", still trying to actually get a proper refund

Reviews with attachments

  • Thumbnail
justin r.
justin r.VIC
  Verified

Truckit and their "provider" have caused over $18000 damage to my boat and trailer, overloaded his ute, tried to get me to commit insurance fraud and have walked away without helping to right the damage or even return the boat to me

  • Thumbnail
MIKE S.
MIKE S.NSW
  Verified

Great service from pick up in Victoria to delivery to Qld. Recommend Truckit 100%

  • Thumbnail
Kel
KelNSW
 

Excellent professional transport service. More than met our expectations - thank you TruckIt

  • Thumbnail
  • Thumbnail
  • +6Thumbnail
Mark
Mark2 posts
 

Got my vehicle down from Geraldton at a good price and all went well, Show reply

Latest follow-ups

Walter
WalterNSW
 

Do not trust Truckit.net or their subcontractor, Atlantic Transport. We contracted them to move our motorcycles, but what followed was a masterclass in incompetence and broken promises. Atlantic Transport missed the initial contract date, followed… Read more

by a string of missed "promised" dates. Communication was non-existent; they never kept us informed despite our constant attempts to reach them. Ultimately, they failed to deliver the bikes to the contracted destination. These delays ruined pre-booked trips and forced the rescheduling of an international flight at a significant cost to us.

Truckit.net explicitly promised that payment would not be released to the subcontractor until we approved the delivery. Instead, they ignored their own policy and released our money to Atlantic Transport anyway. When we raised the issues of the failed delivery and financial losses, Truckit simply washed their hands of us, telling us to "discuss it with Atlantic Transport."

They have your money, they have your property, and they do not care about the consequences of their failures. Save yourself the money and the massive headache—use a professional carrier instead.

 Follow-up  · Atlantic Transport did not deliver the motorcycles to the contracted address. Instead, they dropped them off in a school yard a couple of blocks away. My friend had to make multiple trips to collect each bike himself because the carrier failed to complete the delivery. We did not receive any refund or compensation from either company. Truckit.net told us to contact Atlantic Transport directly and they have not responded to any of our emails.

Kevin
KevinWA
 

Though truckit.net might provide a good platform, at least one of the carriers (fastcar) is not true to their advertised delivery time of 1 week from collection date, it took 48 days for my car to be delivered, on delivery the battery was flat, the… Read more

windows had been wound down allowing dust and rain to enter the cab, water had accumulated in the storage tray under the passenger seat thus running the user handbook and service record, the lock had been removed from the toolbox, the left rear tyre was flat, the tow plug mounting plate was damaged resulting in the plug hanging by the wire and the tow hitch is missing.

 Follow-up  · The car was in the tow truck operators holding yard at time of pick-up, I was not there at the time of pick-up, the pick-up was done on the day specified by the trucking company. Truckit.net customer service was good. Fastcar service was not good, once the car was picked-up they did not contact me only responding to my calls. The only help… Read more

Steven Johnson
Steven Johnson6 posts
 

Sold my emtn bike to a very nice bloke in Darwin and chose Truckit to get the bike to the buyer as quickly as possible, after a few quotes booked it in and was told it would arrive in 6-8 days. It took 7 days and the buyer was very happy. Very happy with the service and would use Truckit again.

 Follow-up  · Bike arrived in good condition, I packed it well. Buyer happy with the whole out come/sale. Delivery time frame was not in my control all done by truck it Booking process was ok.

Positive reviews

Shane T.
Shane T.2 posts
 

First time using Truckit and found the experience to be great. needed 8 pallets picked up in Melbourne and delivered to Townsville. Awarded the job and received them within the timeline given.

Dianne
DianneVIC
 

We were nervous about getting a boat windscreen from Victoria to queensland without damage. These guys were amazing - communicated perfectly at each step in the process and delivered our goods without a hitch Thanks so much for your service

Pet Transport Services

Find out how Truckit.net compares to other Pet Transport Services

Know better, choose better.

Compare all
Dijor
Dijor2 posts
 

“Great service from start to finish. The whole process was easy, professional, and completely stress‑free. Communication was clear and prompt, and everything went exactly as arranged with no issues at all. Very happy with the result.”

Negative reviews

Margiel
MargielNSW13 posts
 

My husband used this company to transport 3 motorbikes from Perth to Sydney. The booking was made online - and it was impossible to talk to anyone by phone . When everything didn’t go as promised, they pretty much wiped their hands of our transport arrangements as it was contracted to Atlantic Transport. The delivery was 7 days overdue. The… Read more

driver would only answer when it suited. We tracked the bikes transport route via an air tag which was placed on one of the bikes. When we let on that the bikes were being tracked, the AirTag stopped working in SA. The driver had gone through the entire bike to find the hidden AirTag, removed the tag and threw it away so that we could no longer track. The driver was given the address to deliver the bikes, but he thought it would be better for him to drop them to the local train station car park- 1.2kms away. When my husband rang the driver to find out where he was, he advised that he was at the train station off loading the bikes. Total incompetence at its very best. Truck it should be more careful who they sub contract work to and take responsibility for their service. Would never use again

Valerie Castles
Valerie Castles3 posts
 

Dreadful website, no clear instructions. During quote process, driver suggested the next day Thursday between 2 and 3. He had no intention of honoring this because he was in Toowoomba the next morning, no way to get back in time. He suggested the next day Friday, 2-3. At 6.30 pm, having ignored my text all afternoon, he informed me he couldn’t do… Read more

it till Sunday. Finally did do it Sunday afternoon. I think he just wanted to lock me in so nobody else could get the job.

Brenden
BrendenQLD45 posts
 

Cant seem to work it. Signed up as a provider. Listed all the details. Get emails every day but can never get into account to quote amd action.also set one up as a customer to ship some goods. Posted it all. Get emails for quotes. Tried to accept and get it sorted but cant log into account. So missed out and went old school amd direct to a… Read more

company. This platform seems good but have loads of issies to try use it. And cant get help to see why my account cant log in or semd emails with password revovery. Customer service basic hours and hard as dont sit in front of a computer business hours to deal with it. Nees customer assistamce out of hours would be nice to get sorted

Recent reviews

Samantha
SamanthaNSW
 

I'm glad I found Truckit. It was great to be able to get a few different quotes and choose the service that suited me best. It was more affordable then a regular removalist. Would happily use again.

Lyndsey
LyndseyWA
 

Truckit was great to deal with both online and on the phone. No problems, seamless communication. Transport was value for money, the contractor was great in Broome. Arrived in Geraldton in good time.

Greg Spencer
Greg Spencer2 posts
 

Thank you! Job very well done. Needed my goods transported from Tasmania to ACT. The goods were picked up on time and delivered in good condition and on time. I couldnt be more satisfied.

ssalafia
ssalafiaACT3 posts
 

This service is great easy to navigate and provides everything you need at your finger tips, your money is protected and you know that your investments are protected with the extra insurance offered I would definitely be using tis service again

Tracy
TracyNSW
 

I had a very positive experience using Truckit.net, I had a recliner chair collected in Melbourne and delivered in Albury. Phillip Ramsden was accurate with his pick up and delivery times, with great communication at each step.

Pet Transport Services

Find out how Truckit.net compares to other Pet Transport Services

Know better, choose better.

Compare all
Karen M.
Karen M.
 

I have used truckit.net now twice. It is a fantastic service and easy to use. It is so handy when you need stuff moved or picked up, especially from areas that are not on the beaten path.

Tony
Tony4 posts
 

From the get go quick easy Quotes came through I chose Randal from AusTruckie and it was smooth as Silk all the way Extremely impressed as Ive dealt with many of the big boys in freight and well you know Thank Randal Great Job Cheers Tony

phil E.
phil E.SA
 

My car was transported from the Adelaide depot to the Melbourne depot. .Drop off and pick up went smoothly. Delivery time was in the expected timeframe. All good.

Lee
Lee
 

"Truckit" was so easy to book. Communication was always great. As my tiler was ready on a certain date, I was able to get a large pellet of tiles up from Sydney so much sooner than the actual tile company was able to get them to us. Zeel was great in making things happen and when he said he would. I will definitely book with Truckit again. Thank you. Lee

  • Thumbnail
Sione T.
Sione T.
 

Great service from these guys. Transported my vehicle from Melbourne to Darwin much quicker than I thought. Many updates throughout the process which was awesome. I highly recommend these guys.

Lindsay G.
Lindsay G.VIC
 

First provider cancelled, but Truckit were quick to investigate and waive the cancellation fee. Money was returned in full which allowed me to re-list and found another provider that matched my picky needs. Very happy with the whole experience and will recommend to all.

Kris M.
Kris M.NSW3 posts
 

So glad i found this site ! was great to get different quotes and deal with everyone in a safe enviroment. My Transmission was delivered in a timely manner and no damage with a great price from the truck company. I will definatly use this site again for and stuff I need delivered. Thanks again

Wendy
WendyNSW2 posts
 

Shipped a trailer from Brisbane to Yass. Recommend using this site. Very easy to navigate and got responses very quickly. Selected a provider who was fantastic. Would use this site again

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.