??!
1 photo
Domayne NSW, Caringbah

Domayne NSW, Caringbah

1.0 from 2 reviews

See the Best Furniture Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
0
4 star
0
3 star
0
2 star
0
1 star
2

Anonymous

AnonymousSydney, NSW

Awful after sale service

published

Appalled with the after sale service we received. Our couches had no cushions when delivered, David said our couches had been sprayed with the scotch guard we had already paid for but his customer service said otherwise, the legs on the 2 couches were both different colours, when asked to be ordered new ones they told us they were ordered 10 weeks later I called to follow up they failed to return my call 3 times then after that time the legs still weren't ordered. Finally after 4 months I settled and took the colour they had in stock we didn't want to wait any longer or deal with them any more. Still they never apologized for the mistakes. it is a shame because we like our couches just felt once they got our sale they did not care at all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCaringbah, NSW
See all answers

Natalie

Natalie

  • 2 reviews
  • 3 likes

Delivery problems, terrible customer service

published

I purchased a bed, bedside table and tallboy from Domayne Taren Point (not very cheaply I might add), very friendly when I bought the furniture and that is where the customer service ended. Told it would take 2-4 weeks, asked if they could do it asap as I didnt have a bed they of course said no worries. I waited over 2 months for the bed to arrive, repeatedly called to find out what was happening and staff were very rude, could not give me any useful information. They then proceeded to deliver my bed and bedside table and wouldnt you know, no tallboy! Still waiting. Will NEVER shop at Domayne again.

Shop LocationNSW, Caringbah

See all Domayne reviews

Questions & Answers

Sorry, there are no questions about Domayne NSW, Caringbah but you can read 3 questions about Domayne.


Get an answer from our members and Domayne representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Mattresses and Outdoor
Compare all Domayne

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.