Domino's Pizza

The place is very nice and the workers are kind and good taste amazing great service Show details ·  1

We were used to ordering our Pizza's for delivery at 6PM and everything was fine then two weeks in a row our Pizza was delivered 45minutes late. I think this was due to them introducing a priority delivery fee of $4.00 which we did not think we should have to pay as we always ordered 3hrs in advance. I complained in our review and was given a… Read more

voucher for a free pizza. I was pleased about this but when I tried to order the free Pizza I used the voucher number which gave us the free pizza but was informed we had to purchase other goods to the value of $21.90 to have it delivered. So I sent a reply to the original email I received but on checking for a reply today I realized it is a no reply email address . Now the pizza we usually order i a supreme pizza value of $23.95 therefor to have our free pizza delivered we would have had to spend $21.90 on food we did not need or want. this would place the cost of our free pizza at $21.90. Seeing that pick up Pizza is always cheaper the value of the discount coupon is therefor negligible and the voucher given for a free pizza is becomes degraded of value by the use of smoke and mirrors. I find this unbelievable and shall purchase no further pizza's.

Wishart Village Dominos in Brisbane, the best place to have pizzas. This is gluten free supreme pizza. Everything, we have ordered any pizza, they have been the best. The topping are always the best, not greasy but yummy. Thank you team, keep up the excellent work. Show reply

Large” pizzas - inflated price, unannounced shrinkage, disingenuous deal and complaints ignored UPDATE - "Get the Door. It's Domino's. The pizza arrived. Customer care is still out for delivery." Following my addition of the photos to Google, Domino's updated its response. The new advice is that I should contact the store or submit a website… Read more

feedback form. For context, the website feedback form is where this complaint began. It was then followed by emails, photos, a Product Review review, a case number, private message, acknowledgements that the complaint had been missed, and assurances that it would be investigated. After all that, the official solution appears to be: submit a website feedback form. Apparently the remedy for an unanswered critique is another critique! What started as a discussion about shrinking "large" pizzas has evolved into a fascinating demonstration of how a complaint can travel full circle without ever reaching a destination. The photos are now public. Readers can make their own assessment of the shrinkingly large and quality challenged pizzas.

What happened afterwards did far more damage to Domino's credibility than the pizzas ever could...

ORIGINAL POST Two delivery orders from the Erindale store, two weeks apart. First order (pepperoni and olive): poor quality control. Toppings uneven, with some slices noticeably under-served. Second order: Take the deal of two “large” pizzas that are plainly smaller than the “large” pizza delivered the weeks prior. The earlier pizza fills the box. The later ones do not—they sit well inside it with a clear, visible gap to the edges. It is a direct comparison between orders from the same store, ten days apart. I raised this with Domino’s 'customer care' and provided photos. No response. So the position is straightforward: either the store cannot produce a consistent “large” pizza, or the size of what is being sold as “large” has been reduced without explanation. Charging for a “large” and delivering something materially smaller—then ignoring the complaint—comes across that Dominos is being disingenuous and more importantly, doesn't care - “Customer care” appears to be more branding than function. Better value pizzas nearby and elsewhere.

Not enough toppings on the chicken pizza and looks empty This pizza was honestly disappointing from the first look to the last bite. The toppings were unevenly distributed, with some slices overloaded while others felt bare and unbalanced. The vegetables looked overcooked and soggy, especially the mushrooms and onions, which gave the pizza a dull, watery texture instead of a fresh bite.

Don't bother ordering their new mega topping pizzas which state that there should be 50% more toppings. No, exactly the same as the cheaper value pizza range. Show details

Ohhh what a terrible pizza tonight, my pizza was burnt , the cheesy bread was burnt and the other was suppose to have garlic base anf none was on it We have been going to the Holland Park shop for years and every 4th there is a problem And are anything from burnt, to missed things to flies and even cockys Iv had enough because in all honesty… Read more

over the years i did a sum.. we have lost $3600 in pizzas over 9 years, when going through operations, sicknesess its an easy chose, And even getting a voucher to replace this problem.At times, not always , They would send sometimes a nice one and at times a burnt one, looking for a meal i stuck with Dominos no matter what It Really is just sad.. But tonight it really did give me the angers,,,

Cannot believe how small these pizzas are now. Got a large and it's tiny. Nothing on their website now stating how big the pizzas are. This is an absolute farce. In order to save money you've lost a customer. NEVER EVER EVER AGAIN Dominos. WHAT A SCAM!!!! Show details

Peperoni pizza was so oily the grease soaked through the box and ran onto the car seat on a 5 min drive. Called the store and they said this is how the peperoni pizza is, nothing they can do. Online complaint was also completed on dominos pizza website with no response. Show details

Received a burnt piz,a in my order of 4 pizza's delivered last night Called the shop and was told because I ordered my pizza with No cheese this is how it cooks up I did not realise I had ordered. NO CHEESE but do you think it's Ok to send out a burnt pizza The other 3 pizza were fine They refused to make another oner with cheese at No cost… Read more

to myself I even offered to pay extra for cheese They said they can only re-make my order as on the order, and I didn't want another burnt pizza OBVIOUSLY BAD CUSTOMER SERVICE MACQUARIE FIELDS DOMINO'S WILL NEVER BUY DOMINO''S EVER AGAIN

Not nearly as good anymore. Ordered extra tomatoe, extra red onion and extra spinach. I think I got two small pieces of tomatoe in total Show details

Wrong ingredients. Not a very pleasant looking pizza. Not the first time. Very disappointed. No more dominos for me ! Show details

nice try on beach walk，taste great. The best pizza around ROSEBUD. Can't fault anything! Thankyou Show reply

$23 for this bad burnt dry pizza, worst pizza I have ever had Show details

Marriott waters Dominos is my local store. Last couple of times I bought pizza the topping was alright however I bought today and barely any topping which is a ripp off for the amount I paid. Very disappointing. Photo attached. Not sure when this store will improve with quality :( Show details

How do dominos stay in business? – Cold rubbish. Normally I'm happy to get pizzas that haven't been spat on. The pizzas were fine after I put o some olives and cheese and nuked them; like I always do with left-overs. Pizza mia size, cold, missing toppings and just plain disgusting. … Read more

I've always thought twice about delivered pizzas; dominos has sealed it for me. Don't get me started on the sides; life's too short. Anyway they were quick to offer me 2 more .. fat chance of me accepting that.