Dreame Aqua10 Ultra Roller

Love Dreame. Never need to hand mop my floor. It’s fantastic. Cheaper and better than a cleaner. Show reply

Very easy to set up and manage. Very detailed app and leaves the floors perfectly cleaned. Show reply

Have not received my product yet and no customer support to speak directly too

Product went on sale straight after purchasing, showing products true value. Requested refund for difference. Extremely poor customer experience.

Just an amazing machine - its like we have a cleaner come in whenever it is used! Show reply

My floor has never been so clean! Fast and efficient. Show reply

Mostly amazing! It does have a lot of trouble going up the 2cm rise to the bathroom so I have to manually pick up and place down when it should be able to do it itself.. Also when it uses the sweeping ‘arms’ it shoots the crumbs all over the place where its already vacuumed so that’s a bit annoying Show reply

It did a great job on our dusty floors - after the second clean the floors were perfect. I have two of them one on each floor. They do require a little more attention than I expected but on reflection I think it would be reasonable to expect small items to get caught in wheels and filters needing cleaning . Overall I am very happy. Show reply

I am so wildly underwhelmed by this product. I considered 1 star. There’s virtually no setup or training info so it’s up to you to go looking. It requires a serious commitment of time to set it up properly if you’ve never have a robot vac. Biggest issues - it SO SO SO SO SO loud. Nit possible to watch tv and have it on. The battery life if… Read more

appalling - can’t even vacuum only half of my downstairs apartment and has to go and recharge. Its robot sensors leave HUGE missed areas and also are not methodical. Very disappointed and would not recommend. In fact - wish I could get my money back! Seriously is that an option!?

The Aqua10 is a very good vac/mop robotic cleaner and along with the app desires 5 stars. However, the lack support for obtaining the consumables such as bags, mop rollers etc is non existent on the Dreame website. Hopefully they are working to remediate this as the lack of replacement parts is a major concern when spending a significant investment which may become unusable if replacement consumables are non existent. Show reply

The customer service misled and lied to the question of if the product is on the said promotion just to lower the price after I purchased. Under the consumer law this is contestable as sales misconduct as Dreame show no respect to own the mistake.

Despite claims on the website this vacuum can cope with pet hair, it definitely can't. The roller fluffer needs to be constantly cleaned as pet hair gets clogged around it's mechanism which has to be pulled out with tweezers. The washboard has to be cleaned daily as it also clogs up with pet hair. My machine is just over a month old, and now the… Read more

dustbin won't empty as it is obviously clogged somewhere. Customer care is also woeful. I have asked how to send the vacuum back for a refund via email and as yet have not heard back from the company. This is seriously the worst robotic vacuum/mop I have ever had.