Threatened by sales person with a golf club
I went to buy a hat from the Port Macquarie store. Tried one on but decided not to buy it so I put it back on the shelf. Looked at a few other things before leaving the store. Sales person on the phone the whole time. As I'm putting my kids in the car I hear a voice behind me demand to know where the hat I tried on was. I turned around and it was the sales person standing behind me with a golf club in his hand! I asked if he was accusing me of shoplifting and says yes! I asked if he checked the shelf and he said he hadn't. Tried emailing Drummond Golf to complain as that seems to be the only option they give to contact. No reply. Will never go back.
Impatient staff-Osborne Park
Traveled 30 mins to purchase golf shoes advertised on sale. None stocked but now you are here 'can I sell you these?' Can I sell you anything in fact! Sales person seemed obliging and friendly at first with offering more shoes to try on. Then when nothing suitable and I didn't purchase friendliness disappeared and rude comment about 'wasting their time was thrown my way! What?
Advertising sale shoes not stocked? Really? So who was wasting whose time?
Go to this store but you must buy something! If not you may get hard tackled before going home! A memorably bad experience. Avoid.
Purchased driver and then when I went back to get the 3 wood I told them I had seen the driver on line for $60 less but I accepted I didn't do my research. Regardless of me not doing my research they price matched both clubs and refunded the difference. Here in Canberra the Drummond team are great.
I ordered X2 boxes of golf balls on line 24/2/20
They stated that the balls would be delivered by 6th March.
Did they come
Sent X2 Emails, did they reply
Not happy at all.
Will be be ordering from you guys again.
what service ? lousy Drummond services and inferior Mizuno golf club JPX900
bought a set of Mizuno JPX900 couple of years ago, 9 irons snap in the middle while doing a swing, club head is without a scratch. The first word from the attendant in store is " you hit something", and second sentence is " we will send back to Mizuno, and will take about a month, third sentence are " even if you bought it today, the shaft snap after you left the store, no warranty".
The answer to the questions above, "I didn't hit something", " Drummond only sell, and had no services", and " once you paid and out of the store, you are on your...own, mate" Common Drummond golf and Mizuno, I know where to spend my golf money next time, bad services and lousy products ! local club shop services are way way better. I have another two sets of clubs, a wilson and Nike, both are considerably beaten, 15 years & 8 years old, conditions 4 times worse, none broken !
Awesome Golf Shoes!!
Never thought I would own a pair of Ecco golf shoes. Normally priced elsewhere at $349. Saw online at Drummond Golf sale for $ 87! Phoned office about sizing and they were extremely helpful. Shoes arrived quickly and are so comfortable. Great quality. Thanks Drummond!
Can’t beat personal service!
I have recently commenced playing golf again after a long break and found that I needed to replace virtually all of my equipment (technology waits for no-one). First it was driver then irons and finally of course clothing. It seems golf apparel makers have carved out their own niche since I last played and my daggy chinos don’t cut it anymore.
Drummond’s Southland are my closest store so naturally I headed there. I found their hands on assistance for club fitting invaluable and the staff always friendly and willing to give me a better price e...ven when I didn’t ask for one! They also threw in some accessories for my buggy for free. I have found shopping there an enjoyable experience on every occasion and highly recommend them for any of your golf needs.
The boys at my local always are friendly and give you a wide range of products at pretty good prices without being too pushy, can tell the people there do truly care about the sport and helping people get what they want to get the maximum amount of enjoyment out of the game and everything that comes with it - recommended highly you won't be disappointed.
Amazing scores from great fitting
Went to Drummond Golf Mitcham for a new set of clubs. Jason the store manager was so so helpful. Tried all the clubs I had listed for review, and then he recommended something quite different which were perfect for me - both longer shots and tighter grouping. Now the clubs have arrived my scores are dropping fast, and my mates comment every week about how good the clubs must be.
Most Highly Recommend.
Rod and his staff at Drummond Golf Penrith, provided me with exceptional service from start to finish. Rod was professional, knowledgeable and went out of his way to assist my purchase in every way possible. I highly recommend this business and will most definitely be back. Many thanks!
This store in the place for awesome golfing
i went into Drummond hoping for a great set of new clubs and the staff were so friendly and found me a perfect
set to use. it may be a bit overpriced but it is a wonderful expirence
website badly needs updating
Drummond - please fix your website! It is far too slow, even for the most patient online shopper! Unfortunately I have given up and gone to one of your competitors!
One stop shop-great customer service
Having sold up multiple stores recently after 12 years in a large retail franchise myself, I know first hand how important great customer service is.
I went into Drummond Golf Camperdown for the first time. I was looking for a driver to smash away at my local driving range. I explained to the salesperson(Dave) that I was an amateur. He was very helpful.
Dave set me up on their in store simulator, he brought over 7 different drivers for me to try, I wasn’t rushed, he let me take my time. My two young sons were with me, who also had a try o...n the simulator, I ended up buying them a driver each as well, custom fit to their height. Overall, we all had a great in store experience, purchased the right drivers for our skill level with honest expert advice, at a great post Christmas sale price with great customer service. Thank you. Receipt #124721
Far too expensive
Their shops have good product, don’t get me wrong, but they are the most expensive shop in Australia. Their staff too are not the most knowledgeable people I have come across. Why would anybody pay the prices they have when you can get the very same thing 10, 20 or 30% less at Golfbox or Golf Clearance Outlet. Their terrible staff even informed me that the reason orhers were cheaper was because they stocked counterfeit product. How low is that? Shame Drummond Golf, shame!
Purchased gloves for my partner, she buys 2 cause they're good for her horse riding. Label said a percentage off the price and further discount for members. Charged incorrectly, young staff member didn't know what to do, asked to speak to manager, but was told he was with a sales rep and couldn't talk. Manager called me later and sorted everything out.
Great service & good price.
Recently we went to Drummond golf Darlington to get a new golf set for my sons 21st birthday. Matt Kirk attended to us & we found him to be excellent in his knowledge & was only to happy to assist us in any way. He measured up my son & gave us a number of options for us to consider & his advice was excellent. The price was very good compared to other shops we had looked at. I can highly recommend them for anyone looking at getting some golf gear we will shop there again.
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