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Drummond Golf
3.4 from 16 reviews

Reviews

3.4

16 reviews
5
(8)
4
(2)
3
(0)
2
(1)
1
(5)
  • Product Quality
    3.5 (8)
  • Return Claim MadeYes (0) · No (9)
  • Shipping
    3.0 (2)
  • Customer Service
    3.0 (6)
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gromitt

gromittAU

  • 2 reviews

Threatened by sales person with a golf club

published

I went to buy a hat from the Port Macquarie store. Tried one on but decided not to buy it so I put it back on the shelf. Looked at a few other things before leaving the store. Sales person on the phone the whole time. As I'm putting my kids in the car I hear a voice behind me demand to know where the hat I tried on was. I turned around and it was the sales person standing behind me with a golf club in his hand! I asked if he was accusing me of shoplifting and says yes! I asked if he checked the shelf and he said he hadn't. Tried emailing Drummond Golf to complain as that seems to be the only option they give to contact. No reply. Will never go back.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPort Macquarie
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Impatient staff-Osborne Park

published

Traveled 30 mins to purchase golf shoes advertised on sale. None stocked but now you are here 'can I sell you these?' Can I sell you anything in fact! Sales person seemed obliging and friendly at first with offering more shoes to try on. Then when nothing suitable and I didn't purchase friendliness disappeared and rude comment about 'wasting their time was thrown my way! What?
Advertising sale shoes not stocked? Really? So who was wasting whose time?
Go to this store but you must buy something! If not you may get hard tackled before going home! A memorably bad experience. Avoid.

Customer Service
Return Claim MadeNo
Store LocationOsborne Park
Shanew

Shanew

  • 3 reviews
  • 1 like

Great service

published

Purchased driver and then when I went back to get the 3 wood I told them I had seen the driver on line for $60 less but I accepted I didn't do my research. Regardless of me not doing my research they price matched both clubs and refunded the difference. Here in Canberra the Drummond team are great.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationfyshwick
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Golf balls

published

I ordered X2 boxes of golf balls on line 24/2/20
They stated that the balls would be delivered by 6th March.
Did they come
NO.
Sent X2 Emails, did they reply
NO
Not happy at all.
Will be be ordering from you guys again.

Product Quality
Shipping
Return Claim MadeNo
Ket Yap

Ket YapSydney, NSW

what service ? lousy Drummond services and inferior Mizuno golf club JPX900

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationNorth Parramatta
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P. Jackson

P. JacksonFar North Queensland, QLD

  • 4 reviews

Awesome Golf Shoes!!

published

Never thought I would own a pair of Ecco golf shoes. Normally priced elsewhere at $349. Saw online at Drummond Golf sale for $ 87! Phoned office about sizing and they were extremely helpful. Shoes arrived quickly and are so comfortable. Great quality. Thanks Drummond!

Product Quality
Shipping
Return Claim MadeNo
Johnny M

Johnny MGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 3 likes

Can’t beat personal service!

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationSountland Victoria
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Saphire

SaphireGreater Melbourne (Inner), VIC

  • 5 reviews

Helpful staff

published

The boys at my local always are friendly and give you a wide range of products at pretty good prices without being too pushy, can tell the people there do truly care about the sport and helping people get what they want to get the maximum amount of enjoyment out of the game and everything that comes with it - recommended highly you won't be disappointed.

Amazing scores from great fitting

published

Went to Drummond Golf Mitcham for a new set of clubs. Jason the store manager was so so helpful. Tried all the clubs I had listed for review, and then he recommended something quite different which were perfect for me - both longer shots and tighter grouping. Now the clubs have arrived my scores are dropping fast, and my mates comment every week about how good the clubs must be.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDrummond Golf Mitcham
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Kimbo's Iosefo

Kimbo's IosefoSydney, NSW

Most Highly Recommend.

published

Rod and his staff at Drummond Golf Penrith, provided me with exceptional service from start to finish. Rod was professional, knowledgeable and went out of his way to assist my purchase in every way possible. I highly recommend this business and will most definitely be back. Many thanks!

Product Quality
Return Claim MadeNo

This store in the place for awesome golfing

published

i went into Drummond hoping for a great set of new clubs and the staff were so friendly and found me a perfect
set to use. it may be a bit overpriced but it is a wonderful expirence

Maggie

MaggieSydney

  • 3 reviews

website badly needs updating

published

Drummond - please fix your website! It is far too slow, even for the most patient online shopper! Unfortunately I have given up and gone to one of your competitors!

rasoirs

rasoirsSydney

One stop shop-great customer service

published
Gomez

GomezMelbourne

  • 7 reviews
  • 10 likes

Far too expensive

published

Their shops have good product, don’t get me wrong, but they are the most expensive shop in Australia. Their staff too are not the most knowledgeable people I have come across. Why would anybody pay the prices they have when you can get the very same thing 10, 20 or 30% less at Golfbox or Golf Clearance Outlet. Their terrible staff even informed me that the reason orhers were cheaper was because they stocked counterfeit product. How low is that? Shame Drummond Golf, shame!

NMBS

NMBSSouth East Queensland, QLD

  • 16 reviews
  • 2 likes

Ok staff

published

Purchased gloves for my partner, she buys 2 cause they're good for her horse riding. Label said a percentage off the price and further discount for members. Charged incorrectly, young staff member didn't know what to do, asked to speak to manager, but was told he was with a sales rep and couldn't talk. Manager called me later and sorted everything out.

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Smelt63

Smelt63Aberfoyle Park

  • 6 reviews

Great service & good price.

published

Recently we went to Drummond golf Darlington to get a new golf set for my sons 21st birthday. Matt Kirk attended to us & we found him to be excellent in his knowledge & was only to happy to assist us in any way. He measured up my son & gave us a number of options for us to consider & his advice was excellent. The price was very good compared to other shops we had looked at. I can highly recommend them for anyone looking at getting some golf gear we will shop there again.

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