AI reviews summary
Pros
Cons
Verdict
Dukes Weight Loss provides a versatile range of filling, low-sugar, and dairy-free meal replacements that effectively support weight loss. While many appreciate the variety and convenience, others find the taste and thick texture unappealing. Customer service responsiveness and strict return policies are the primary areas of friction.
Tried Dukes Shakes, and wow… I wish I hadn’t. The smell hit me first — imagine dirty socks left in a gym bag or a homeless man’s ball bag. Then the taste? Like someone took it, drank it, vomited it up and gave it back to me. Definitely not the treat I was hoping for.
O.k. thought I'd give the starter pack a try after seeing all the reviews about how great they taste. Disappointed to find they are really awful to the point I can't even force myself finish drinking when I'm hungry. I tried several flavours but they all have the same revolting after taste, leaves me feeling sick.
Reviews with attachments
I found the product to be quite enjoyable and tasty thanks
Love the variety of both flavours and types ie soups, oats and shakes. As a paraplegic, so paralysed, I've struggled with losing weight but starting dukes I've now lost 12 kg! EDIT.... Berry oats weren't edible , very much watery, despite following all directions and tips provided. Not edible as a result. . One off bad bag perhaps as even… Read more
appearance was powdery (unlike previous oats) but Dukes will not replace, their policy is no refund no replacement. Disappointed in customer service given it was clearly a product issue.
I paid for a sample pack of Dukes Weight Loss Shakes. Keep in mind that last word, shakes. The product instructions say to add 300-400ml of water and mix to end up with a tasty, nutritious shake. I have had 3 of these shakes now. The first was prepared with 300ml of water and mixed in a Ninja blender. The result was wallpaper paste consistency. I… Read more
added more water slowly and it never managed to get anywhere near shake consistency. Thinking it may be the flavour, I added more water to shake #2. 400ml of water later the shake was still chunky and by now had no taste, completely washed out. I mixed the 3rd try today with chilled water in a stainless steel shaker. As I am in and out of hospital with a family member with cancer I expected a convenient nutrious shake I could consume with no fuss. What I got was a gelatinous pudding that literally had to be eaten with a spoon and looked like a motion. I have contacted the company who make suggestions like, 'add more water' 'use chilled water' 'use a food processor' 'add fruit/milk/fruit' to improve the consistency. Done all that (except for the fruit, it's supposed to be add water drink shake). The company is stating its against consumer law to refund food items, as they have looked at a video of the product, stated its 'not normal' They are refusing to refund my money claiming 'a change of mind or dislike of a flavour is not grounds for a refund' This product goes against Australian consumer law of being the product that you paid for. I paid for easy convenient shakes. Dukes is thanking me for my 'feedback' This product is misleading and terrible. Their customer service line goes against Australian consumer Law as well. Disgusting. Avoid.
ADVERSE REACTION- be careful. I bought over $200 worth of shakes, oats and soups. I started on 2 meal replacements per day and after 24 hours I was feeling so faint and lightheaded that I had to lie down for most of the next day. I couldn’t go for walks and felt like I was going to pass out. I gave it 3 days thinking my body was just adjusting,… Read more
but the faintness continued so I cut back to one meal replacement per day . Nothing improved, it was very scary and I was following all the guidelines, eating plenty of the recommended snacks and drinking well over the recommended 2 litres of water. On day 6 I stopped. I believe I had a rapid drop in blood sugar and /or blood pressure. I am not diabetic, I do not have any underlying medical conditions and have tried many other brands of shakes and meal replacements with no problems. All my symptoms have completely stopped 48 hours after consuming my last meal replacement. I have been refused a partial refund and they recommended that I just continue on with the program and try drinking more water. They did not take my adverse reaction seriously and when I questioned whether the advice to continue was from their team of doctors , and that I was afraid it would cause further harm, they admitted they are not doctors and cannot give medical advice. I question their ingredients, there are no warnings other than to seek medical advice if you are diabetic , pregnant , lactating or have an underlying medical condition. All of which I have none. The refund policy states no refunds on change of mind or flavour preference. They also as I found out will not refund if you have a bad reaction to their product . I am still only told ‘as per our policy we cannot offer a refund’. I do not recommend these products or this company sadly and will be reporting this. There are many comments on here questioning fake reviews and I also have my doubts about this too. I am a verified buyer (regrettably)
It works for me! I work nights and have 2 days off a week so finding something filling and palatable for a day or night meal was very important . I used the shakes, hot chocolate, greens , reds and hydration sachets. All of the products have real flavour and not a synthetic taste. It’s still a meal replacement so some taste better than others… Read more
but overall I love them.
Easy on the digestive system and the large bags are great value in bulk.
I have lost 14kg in the last 8months
- +4
Love the flavours so far enjoying each one I lost 2 kilos the first week and 1 kilo 2nd week and I ordered 2 starter packs so I could leave 1 shacker at work and 1 at home some of my work colleagues have ask me about Dukes as they haven't heard of them so I told them about Dukes invited them to the Page on Facebook I have made 2 more orders got… Read more
the large 700g bags now as I'm doing this review my other 3rd order has just arrived got Oats, Soups Variety pack and the melt shaker looking forward to trying them yum Highly recommend doing Dukes shakes it ticks all the box's for me .
Absolutely loving the Dukes Shakes , Oats and Soups .. it’s only day 2 for me and I have already placed another order because I am impressed with the quality of the products and the convenience . I am a busy nurse so the sachets are fantastic to grab and go in my work bag .. I’m motivated
Ordered introductory shaker and soup pack, added on extra soup variety pack at checkout. Stock arrived with a 4 day shelf life. Sent photo and email, they told me it is a best before date that is only 4 days I can still consume it. Said this was not ideal as first time buyer, they replied they send stock first in first. NO offer to replace so now I'm stuck with old stock and $60 out of pocket
Latest follow-ups
The Dukes system is tasty and effective. I have over a couse of 6 weeks lost 5kg,which is more than any existing other system I have used in the past.
Follow-up · I have continued to use Dukes Oats and Shakes for some time now and have dropped 16kg. Continuing to use the system in the hope of trimming off more weight.
When it's winter in country Victoria I have the oats instead of the shakes just to keep warm. I often mix and couple together for a change. They are all so creamy, tasty and filling and I have managed to lose 12kg over a few months thanks to Dukes! Would love to see some more oats flavours!
Follow-up · Still motivated after dropping 30+kgs. My new favourite is the Choc Orange shake and the Dukes crunch bars. Great taste. Great variety. Great results! ❤️
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No back up service for paid for products – I ordered the start up product which arrived with in 10 days, I then placed my second order which was short delivered ( products missing that were paid for ) I emailed Dukes Customer Service who’s auto generated email sent back an apology email and… Read more
complaint form to be completed and send back, well of course I did that, weeks gone by and nothing, I’ve emailed them 3 times since, silence , ignoring your customers who create your business and profits will be the fast death of your business, don’t be so rude and treat your customers with some respectful service.
Follow-up · I have never used this company since and I never will again, the worst.
In-depth reviews
Unlike other VLCD drinks on the market Dukes use NO aspartame, saccharin, acesulfame-K or cyclamate. I have a genetic hiccup which allows me to taste these products/additivesband they are adversive and leave a metalic and bitter taste. I could not finish one mouthful and tried all i cou lkd find on the market. Then research lead me Dukes. I… Read more
emailed them requesting assurance that Dukes dont use the mentioned additives. The Dukes team responded promptly and confirmed they only use quality products no artifical sweetners etc. I got a starter pack which proved to be the way to start. There were flavours of shake i would not have chosen and proved to be quite nice! Each serve; shake, soup or oats is larger than other brands of VLCD and definitely filling. The texture is different but extreamly easy to adjust to. No boredom with flavours. No tummy strains! Ample and easily accesible Dukes support and meal inspirations. Commitment packs make it affordable ongoing. Best yet...ITS AN AUSTRALIAN COMPANY So very relieved i found this product. Now i am truly supported and able to commit to weight loss goals.
The Dukes soups are really filling and delicious. I have been using them for over two years now. I usually buy the chicken with noodles, and the mild curry. I like both, but I often use one scoop of each and make a chicken curry with noodles soup. It’s super convenient for me - I work in a very busy allied health centre and don’t get a lot of… Read more
time for lunch, so making a soup is a quick, healthy way to make sure I eat through the day, and with some fruit during the afternoon I easily get through to dinner without feeling hungry. I also use the Dukes Vanilla shake mix because I can and add whatever I feel like to it - berries, banana, mango, greek yoghurt, dates & chia seeds, or even a shot of coffee etc - to make a filling smoothie for breakfast before work. I don’t like sweet foods so this is the perfect shake flavour - it’s great on its own, but the option of using it as a base for a different flavour suits me. I lost a lot of weight a few years ago, and these meal replacement foods have really been a healthy, inexpensive way for me to maintain that, without making me feel like I’m depriving myself.
My weight had been creeping up over the last few months. Feeling depressed and saying "I don't really care" when deep down I was ashamed. An ad came up on my Facebook for Dukes and I thought I'd give it a go. So I purchased the shake starter pack. What did I have to loose apart from a few dollars and some weight right? That was 20 days ago today.… Read more
OMG I'm so glad I did. Weight just seems to be falling off of me. To the point that people are noticing and commenting. The flavours of the shakes are amazing. Almost no sugar, and totally dairy free. I have been a vegan for a lot of years and I've tried vegan shakes, containing pea protein. Absolutely disgusting!!! The Dukes shakes have blown me away. They are quick and easy to prepare, convenient for my work lunch and most of the flavours are awesome. Ever had a cinnamon donut flavour shake? I have and it ticks the boxes for satisfying my sweet tooth, and I'm never hungry between meals. THANK YOU DUKES, you have made weight loss easy. Just put in my 3rd order yesterday. If you are thinking about it, just do it. Your body and your wallet will love you. EDIT NOTE. Its been 18 weeks since I wrote this review. Am I still happy with my decision? Oh yeah!! Haven't weighed in for a couple of weeks but last weigh in and I'd lost 28 kgs. Im a whole new person!!!
Positive reviews
I have been having Dukes shakes for less than a week. I have lost some weight but not sure how much. I read so many positive reviews about the great taste (you will find the flavours you love) and how they are filling, not leaving you hungry. I have found this all true. I love how clean they feel and how easy it is to not have to think so much about what to eat.
Took a chance and tried Dukes as was seeing a lot of ads on social media. Was the best thing I did as finally found a shake that is so filling, doesn't cause bloating and bonus of being gluten free. Other shakes I have tried haven't kept me full for as long as taste wise wasn't great. Dukes shakes are delicious and make you feel good!
Excellent shakes. Not only achieving results but taste great. Coffee and Vanilla are my current favourites in the mornings. Looking forward to trying the Key Lime Pie in my next order.
Negative reviews
Not enchanted with these shakes- have tried on tow seperate occasions. I like the consistency. But they don’t really have any flavour and are expensive to have no taste. I usually would have a protein shake for breakfast but these are unlikely to be used , they are not tasty. Never mind weight loss I don’t even want to up to two a day just to try it.
The reason for the 1 star is because of the bad customer service, I bought a starter pack for $209 inc shaker but was never given a chance to pick flavours So I now have 16 sachets that I cannot use! And customer say basically tough that’s how it is! No what can we do then just do t respond to emails, better off going to man shake at least they… Read more
are transparent and try to help, I just wanted to give a new product a go but now regret that decision I will definitely not be using again
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Tried a sample pack of both the soups and shakes. The soups are gross flavour wise. The shakes are not much better but are consumable and filling. Tried all the flavours and apart from the mango, they all taste like liquid cardboard. They are very filling however, so if you don't care about taste these would probably work well for you.
Recent reviews
The main reason I use Dukes products is due to the fact than I'm extremely busy my day usually starts at 6am, by the time I'm able to eat it's already 11am and I've only had my morning coffee. So I needed to add somthing to my coffee that would at least help with my physical and mental state. I've tried other meal replacement products but they are… Read more
all sickly sweet, till I tried Dukes and was surprised true to their word their products have close to no sugar at all. So I don't have to worry about any sugar spike and no stomach rumbling from being hungry.
Love duke shakes, make them up in cold water is my favourite , I replace 1meal a day which is lunch as Iam diabetic so have tablets with breakfast replace lunch and a normal tea after a week have lost nearly 3kg which Iam more than happy with.
I ordered shakes and soups. I’ve tried different shakes and protein powders before and I usually find them too sweet and flavour too intense. The Dukes Shakes are genuinely tasty. They need to be eaten rather quickly because the fibre will make them thick if left too long. The Dukes Soups that I tried tasted like variations of pea soup. I like the… Read more
beef one the most. They keep me full and I’m happy to explore different flavours. I’m very happy with my purchase. The delivery was on time and the product is good.
As older adults, we are using Duke’s shakes as part of our daily routine for an easy healthy weight management. The range of flavours give daily variety and their low sugar and gluten free qualities make them suitable for both of us. We’ve discovered a new way to enjoy them in summer as creamy soft serve created with our recent purchase of a soft serve maker. Thank you Duke’s.
My honest opinion is a 10 out of 10. Even though I’ve had accidents pouring the shake powder into the shaker. My husband has given me a solution using a cone . I love the taste of the flavours and the texture is excellent.
Follow-up · I have lost 2kg in 4 weeks and I’m only having a shake at breakfast. I look forward to breakfast every morning. My favourite flavours are vanilla, coffee and caramel. Large packets with a scoop make it a breeze to add to the shaker.
An easy way to lose weight with yummy shakes! I am GF and DF so it is awesome to find a product that supports my intolerances. And the weight is coming off steadily which is exactly why I use the product!
Have become a regular monthly subscriber after initially ordering a sample box. Most shakes, all oats & some soups are great tasting. Dukes meal replacements shakes, soups & oats are unlike any meal replacement shakes I’ve ever tried - great taste, not sickly sweet like many many others on the market, and will absolutely keep you feeling full &… Read more
satisfied from one meal to the next. Cravings all but vanished by week 2 & have not returned. Easy & convenient, & have easily lost an average of 1.5kg per week over the first 8 weeks of use. If you’ve seen the ads on socials & are on the fence, I absolutely recommend getting the sample packs - you’ve got nothing but weight to loose!!! Product packaging is great & orders arrive smoothly & quickly. I have not looked back - feeling so much better in myself every day & could not recommend Dukes highly enough.
Oh and I’m still waiting for my credit and an apology