61 reviews
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It's been almost four weeks since receiving the mattress. I love that it's so much lighter than my previous $4k mattress. It definitely does have a cooling top layer. There is a slight body mould from where we lie. My last mattress developed deep moulds which became unbearable so I am keeping the 100 days return option firmly in my mind as I'm… Read more
hypersensitive regarding this issue. But I'm seriously not expecting an issue. We are having great sleeps. 4 stars only because I want to last out the 100 day test. Great mattress so far
For me, the mattress has the ideal level of firmness, offering great lumbar support for both side and back sleeping positions. It also managed to keep me from overheating through some warm nights in Perth, which was an added benefit. Show details
I never got to try it. Firstly let me say customer service were fantastic and returning the mattress was easy and hassle free. Secondly, I was never going to review, but they keep sending me emails to review. I don’t want to damn any company trying to do business, I really don’t, but buyer beware. I received the mattress in September, after taking… Read more
out of the box (and before opening plastic, thankfully) I saw a warranty sticker attached that stated the mattress must be opened within six months of manufacturers date, the manufacturers date was September 2024. I thought ok I have received a product that is 2 years old and well out of manufacturers warranty and even stipulation. That was a concern and I contacted them immediately with photos. I was first told that the sticker was placed on it by mistake. I was then very disappointed when they told me the mattress wasn’t like food, it didn’t spoil. I had done my research before purchasing and all sites clearly stated 6 months maximum, optimal was 4 weeks - the mattress materials can be compromised being compressed and rolled for a period of time and may never be as they should, therefore you would never get the best out of the mattress, esp after 6 months plus. My other concern was the length of time this was stored, shipped, then stored again, in what environments, dust, dirt, other? - you just would not know. I was offered another, that was being shipped from Malaysia the next week, I asked for proof of manufacturers date, that wasn’t forthcoming, so it was returned and I did receive a full refund. I was under the impression the mattresses were made in Australia, I was also disappointed about that, I want to support Australian companies and manufacturing. Designed in Australia only. I had read the reviews and they were great, it took me 3 weeks of going back and forth across many suppliers and sites, before I decided, thinking I was getting an Australian made product and a very good one at that going by the reviews. In hindsight they only have 5 star reviews, which I do find a little puzzling. No telephone number, so any contact is email only, that was a little frustrating. Don’t let my review deter you, it was my experience, albeit unfortunate.
Reviews with attachments
I was so impressed with the quality and comfort for a mattress is in box. I have had a few over the years! This is by far the best one we have had. It is so comfortable and my daughter can’t wait to get into bed at the end of the day. Show details · 1
Super comfortable and supportive mattress. Great for recovery and better sleep quality. Show details · 1
Excellent quality, really comfortable mattress. Love the built in pillow top. Arrived quickly and well packaged. I’m impressed. Show details · 1
Being an active mum, love my gym workout 6 days a week and demanding businesses im running. I've decided to buy myself this bed for my birthday ! The topper from this saved me from having to buy another topper. It is so soft and comfy.The bed offer me so much support and I've never had better sleep. Feels amazing on my lower back. I don't feel any… Read more · 1
movement when my daugther wakes up in the mid night. For me and my family future bed I'll always think of Duuduu. Best choice I have made !! Can't be any happier
Latest follow-ups
Before choosing the DuuDuu mattress I spent many weeks researching beds and liked the ‘bed in a box’ concept. The DuuDuu came out on top in terms of customer satisfaction and its construction impressed me. We’ve been sleeping on our mattress for… Read more · 1
over 2 months now and it is extremely comfortable, giving great support. It’s medium firm and at first I was concerned it might be too firm, having had softer beds in the past. I put our sheepskin underlay over it which softened it just enough. I’m a side and back sleeper and have never had such a restful sleep.
Follow-up · 1. The delivery was fine. I can’t remember how many days it took to arrive in Perth but it probably wasn’t more than a week or so. It took 2 of us to carry/drag it inside the house. 2. The edge support is fine. No different than any other premium bed. 3. The gassing off took a few days, but we waited almost a week before changing our old… Read more
Recent reviews
Ordered a DuuDuu mattress back in June and when it arrived we unpackaged it, and it was clear this was a good quality mattress. Was soft and fabric felt lovely, but unfortunately had a few lumps in the foam that didn't quite expand properly even after a few days. It wasn't too bad to lay on, and I think it would have been fine as a spare bed… Read more · 1
however this was for my Mum with arthritis and back issues, so we reached out to the company.
I understand this can happen in manufacturing, and how the company responded to this still leaves me with giving them 5/5. I sent them photos of the mattress, and they could see the issue and were immediately apologetic, and were happy to replace the mattress for me. The next mattress came and was perfect. Feels really nice to lay on, and quality is great.
Manufacturing issues can happen rarely, but it's how a company responds that's important, and their response and the quality of the mattress meant I'd shop DuuDuu again with no hesitation.
We were upgrading from a queen bed to a new king, so we needed a new mattress. After plenty of research, we decided to take the leap with DuuDuu. Our main priorities were finding a mattress that was both supportive and comfortable, as I have a bad back, while also minimising partner disturbance during the night. We’ve now been sleeping on it for… Read more · 1
three weeks, and it’s been fantastic. It’s supportive without being too firm, which has been the perfect balance for us. My partner prefers a softer mattress, while I like something firmer, and we both find it incredibly comfortable.
My back feels great, my partner no longer wakes up with sore muscles, and we hardly notice each other moving during the night. We’re both sleeping better than ever, and it’s genuinely hard to get out of bed in the morning because we’re so comfortable.
Thanks, DuuDuu!
We finally upgraded after 25 years on our old mattress, and the DuuDuu Quokka Hybrid has honestly exceeded our expectations. My husband and I are both side sleepers and tend to sleep warm, and the cooling has made a big difference, no more waking up overheated in the middle of the night. The support is fantastic too. We both feel the difference in… Read more · 1
our shoulders and hips. Delivery was quick and easy, and the whole ordering process was simple. We're absolutely rapt with our new mattress and wouldn't hesitate to recommend DuuDuu to anyone after a genuinely good night's sleep. Thank you
Let me start by saying I’ve been recommending this mattress to EVERYONE! I’m in danger of becoming a “mattress bore” and my husband thinks I’m working on commission- which is one thing this company doesn’t do - hence why you will be getting an amazing product for an amazing price! No pushy showroom sales people trying to get you to spend more… Read more · 1
than you intended. In fact we spent 1/4 of what we thought we might have to spend for a product that seems to be the same quality as the mattresses 4 times the price. It was delivered free to my semi-rural destination- which was very much appreciated! After a week of sleeping on it I have no hip pain (and believe me, it was excessive pain) It feels like luxury. My only issue- if I have one complaint- would be that I don’t want to get out of bed in the mornings now! Just too darned comfortable!
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I replaced my old mattress with a DuuDuu, it arrived so quickly and was so easy to unbox and put into my room, on my own. The mattress is incredibly comfortable and has really helped solve the back issues I’ve been battling for years. I highly, highly recommend your next mattress to be a DuuDuu! Show details · 1
We recently got our new mattress and honestly couldn’t be happier! From the very first night, we both slept so much better. It’s incredibly comfortable, supportive, and feels super high quality. We wake up feeling well-rested and have noticed such a big difference in our sleep. The whole experience was fantastic and the mattress exceeded our expectations. Definitely one of the best purchases we’ve made for our home. Highly recommend! Show details · 1
Ordered the mattress and mattress protector over 3 weeks ago . The mattress turned up with in a week but still no mattress protector! Have emailed but no reply( can't find a phone no. To contact them, of course !!) ! Rang the courier, said they would look into it and call back ....no reply of course ! The mattress is pretty good but time will tell… Read more
! Fingers crossed. Should have looked into the company more thoroughly before ordering, not a fan a business that can't be contacted by phone !
Hi Shannon, We replied to your email to inform you that the… Read more (+2 replies)
Excellent support for my back, normally I have issues with mattresses that are too soft and this mattress from DuuDuu was firm and very comfortable. Had excellent quality sleep with the mattress and glad that I changed from my old one! Also - great service from the team, questions answered promptly and politely. Show details · 1
We definitely noticed a marked difference in our sleep quality after changing over to the DuuDuu mattress. Here’s to more restorative sleep in the months to come! Show reply
We recently upgraded Myla’s bed with a DuuDuu mattress and honestly… it’s been a game changer for our whole family. With two young kids who love sneaking into our bed during the night, sleep has been pretty broken lately — so we decided to get another queen setup to make things easier. Best decision we’ve made The first thing we noticed was how… Read more · 1
cool the mattress feels — you can literally feel it as soon as you touch it. No more waking up hot or uncomfortable, which has been huge for us.
It’s also super supportive without being too firm — you just sink in the right amount and wake up feeling properly rested (which is rare in this season of life ).
For the price point, we were genuinely surprised at how premium it feels. You’re getting that high-end hotel vibe without the crazy price tag.
If you’ve got kids, busy schedules or just want better quality sleep, we’d 100% recommend giving DuuDuu a go.
— Britt & Taz
I’m genuinely impressed with this mattress and couldn’t be happier with my purchase. The inbuilt mattress topper is a standout feature, the back support is excellent. One of the first things I noticed was that there was no chemical or packaging smell at all when it arrived. Overall, this mattress delivers on quality, comfort, and thoughtful design. Highly recommend it to anyone looking to upgrade their sleep. Show details
Didn’t know what to expect from a bed in a box but was pleasantly surprised by the quality comfort and support given by the mattress. It is equal or better than any over priced branded mattress. Show details
I took a while to write the review because I wanted to see how long the clear difference it made will last. I'm very impressive with such a good quality for the excellent price, even more because it came in a box, got into shape very quickly, and doesn't smell chemical. I was able to use the bed right away, no problem. DuuDuu mattress is firm, not… Read more
soft enough for my personal pressure points when inflammed, but the issue was resolved with a layer of topper. I can honestly say that I haven't had such good sleep since a long long time; even through pain subsconciously in my sleep, I managed to get huge improvement with sleep time and quality, and spine posture. A very happy customer with extensive spine problem.
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I’ll be honest- I was skeptical about buying a mattress in a box. But our old mattress was sinking even if it was only 3 years old! Duuduu was the best decision ever as they delivered within 3 days as promised. For the price and quality, this mattress is worth every cent! Show details
Received our Duuduu mattress yesterday and slept on it last night. Best sleep I’ve had in quite a while! I’ll definitely be recommending them to anyone looking Show details
Nice. comfortable mattress with a very reasonable price. Delivery is instant with only less than 5 days of turnover time. Unboxing is amazingly easy as well, will strongly recommend them to anyone else who's looking to replace their mattress.
I recently purchased the King Single mattress, and I couldn’t be happier with my decision! The comfort level is outstanding. The mattress provides a perfect balance of softness and support, making it incredibly comfortable to sleep on. I’ve been getting better sleep since switching to this mattress, and I wake up feeling rested and energized. My neck and back pain gone after using the mattress and pillow. Show details
We bought the King Single mattress for our 2yo's first bed after transitioning from a cot. We already own a Duuduu queen mattress and absolutely love it. Can't believe a matress of this quality comes in a box. Our 2yo also started sleeping through more othen which is very new for us but on the occasion that we need to check in and calm him down we… Read more
can easily fit on the matress with him and sleep very comfortably or sneak away without waking him from the movement.
Really impressed with the fast delivery and customer support. I really love how the mattress has thermal regulating properties to help cool the skin temperature. It was really easy to set up and love how it came with the cutter to remove the plastic without damaging the mattress. I also love how it has 6 layers for comfort, durability and depth. Show details
Can’t quite believe how fast the mattress arrived! It’s really stable which suits me because I have a toddler come into my bed and his wiggling around doesn’t affect my sleep as much. The mattress has a top layer which feels really cool to touch so suits a hot sleeper. Show details
We ordered this mattress for our spare bedroom and slept on it for two nights. We had the best sleep and it has now been upgraded to our main bedroom mattress! Very comfortable and we love it. Thank you Show details
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You never gave us a chance for us to prove our mattress quality… Read more (+1 reply)