As of March 6th 2019, Dux is offering each reviewer a Parts and Labour Warranty Extension from one year to three years to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward.
Questions & Answers
My Dux 25W124P keep dripping quite alot more than usual from the valve. What should I do now?
Have Proflo Electric Storage 25L
Model Number: 25W124P - would appreciate info on expected Kws usage per day for 1 person
Hi there. I have a 125L hot water cylinder installed outside my house as it is outside the standard inhouse installation. Whenever I touch the cylinder it feels cold but i never run out of hot water. Does this product have internal thermal line to retain the heat or does it lose heat when not in use and continously uses power to heat up?
Hi Flo, The Dux hot water systems are manufactured with insulation between the outer casing and internal cylinder, helping with heat loss through the hot water system. If you require further information please call 1300 365 115 - option 2 and some one can discuss further with you.
Regards Dux After Sales.
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