DVDLand

DVDLand

 Verified
DVDLand
4.0

1,115 reviews

PositivevsNegative
76% · 843253 · 23%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes · No
Product Quality
4.1
Shipping
3.8

Reviews

1,115 reviews
Linda C
Linda CSydney, NSW
  Verified

Fast delivery

Such a reliable store. Fast delivery. Excellent service. I tried a couple of other stores first and was made to feel like a ghost. They didnt respond. DVDLand responded immediately and really helpful, thanks Kelly, so I made the order online. I had a fantastic experience. Ordering was easy and communication was great and received items quite fast. Fabulous service, immensely impressed. Show details
  • Thumbnail
Rena
RenaSydney2 posts
  Verified
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Gary K
Gary K
  Verified

Great shopping experience. Best service

I was looking for a gift for my friend who was travelling long haul and found 2 things at DVDLand. A Euro action figure that would give him a laugh and a DVD for him to watch on his laptop on the plane. I asked DVDLand if you could do an extra fast delivery for me. Aaron was super helpful and really went above and beyond. I wasn't convinced they'd come through for me. But they did. Got them in plenty of time. Aaron even followed up to make sure they arrived all ok as he knew they were really important to me. This is the best service I have experienced when purchasing online. Show details
  • Thumbnail
Tricia W
Tricia W8 posts
  Verified

Cannot complain, very pleased

Very pleased with this company…order was in the mail promptly and replied to my enquiry in a surpringly short time…will def buy from them again when I’m after another title Show details
Pugjelly
PugjellyMurray Region, NSW2 posts
  Verified

If you want a quick gift …..don’t bother

My very first order took 12 months to arrive.
It was marked as available.
They told me to be patient as they are a small family run business.
I decided to give them the benefit of the doubt and ordered from them again.
I ordered three pop figurines.
2 of them took over 12 months (I had to chase them up) and the third I am still waiting for.
They are a Christmas gift for 2022.
I’d love to know how much interest they have made on all the peoples money that is sitting there whilst we are waiting for our orders
Product Quality
Shipping
Darren
DarrenSouth East Queensland, QLD
  Verified

Excellent Service & Delivery

I am very impressed with the speed of delivery for my order. My DVDs were packaged nicely and was exactly what I ordered. I was also very happy that all DVDs dispatched in one package and that the website shows if what you are looking for is in stock or not when you place the order. Communications for the order and tracking my package was great. I’ve placed several orders now and all delivered fast. Will definitely purchase from DVDLand again.
Blake J.
Blake J.
  Verified

Huge [Content Removed]

I ordered 5 items. They didn't send them until I asked them to, they then only sent 2. Never refunded me the other 3 items even after asking multiple times. This website is a huge [Content Removed].
O.S
O.S5 posts
  Verified
Jason
JasonCentral, TAS6 posts
  Verified

Don't Pre Order

Placed an order with DVD Land I can't recall if the page said pre order but if if did it wasn't highlighted. On contacting DVD Land after two months they are stalling and I've since found out the DVD in question is not being released until September 2024. DVD Land have taken our money and we have nothing, pre orders should be just that, a pre order and funds should only be debited when the item is shipped. Very poor business practise, not impressed. Don't buy from DVD Land!!! Show details
Deanne & Peter B.
Deanne & Peter B.Perth, WA
  Verified

VERY POOR IN ALL AREAS

VERY POOR Indeed, did not state it was a pre order,very curt to my original email & am still waiting for an order which was made in November.
Also the 1st DVD I received has episodes Missing & quality is not good at all.
Avoid anything to do with DVDLAND.. Show details
Kevin J
Kevin J
  Verified

Fantastic

A fantastic store. I love 'em. My action figures always arrive on time and packaged well. My brother shops there too for his DVDs and he's also happy too. Thumbs up to DVDLand. Show details
  • Thumbnail
league of robots
league of robots
  Verified

Avoid at all costs

I have been waiting for preorders for more than 18 months and their responses to my questions are dismissive and rude. Terrible customers service. DO NOT PRE ORDER ANYTHING. Show details
Product Quality
Colleen p.
Colleen p.3 posts
  Verified

Not a genuine seller

Could barely even give it 1 star. This is one of those sites that takes money, doesn't have the product, sits on your money for months, delays and delays due to "manufacturer", then after a complaint, will finally (if lucky) refund your money. Been an absolute waste of time. Dont deal with them. Show details
DavidW
DavidWNorthern Region, NSW5 posts
  Verified

Never again

Ordered 2 copies of The Crown series 5 in 2021 and after many messages of asking for a refund because of no delivery, they were delivered in February 2024. Show details
Sharon
SharonSydney, NSW2 posts
  Verified

Excellent

DVDLand is excellent. I've always found them reliable for my collectibles especially my Pop Vinyls that always arrive safely and well packaged. I placed my latest order last week and have already gotten it delivered. A special shout out to Kate who is always happy to answer my questions by email. Thank you DVDLand. I wish there were more stores like you. Show details

Questions & Answers

Jane H.
Jane H.

#1593825
I would like to know when my order will arrive please? When I ordered this there was zero indication that it was a preorder, yet when I checked my order status it says preorder and now I can't even check the listing on your website as apparently it has been "removed from sale". This was supposed to be a Christmas present for my daughter, I had very limited funds to buy each of my 4 children a gift this year. Will this arrive before Christmas? Since you have made no attempt to contact me in regards to my order I fear it is now too late to order anything else for her to arrive in time. I am extremely upset and disappointed. If you can not guarantee that this will arrive before Christmas I would like an immediate refund so I can look elsewhere for some sort of gift for her.

Victoria Jane
Victoria Jane  

I would email them they were very good getting back to me straight away. I hope this helps

Haberfield Guy.
Haberfield Guy.  

Why do you ask here? You realise this isn't their website right?

Thea W.
Thea W.

I paid for DVD world on fire on 2nd August series2 when will I receive it

Charlie H.
Charlie H.  

If it's a pre order then you will have to wait for it to be released on DVD. I ordered 3 Hallmark DVDs which are not released yet so I can't answer your questions

Thea W.
Thea W.  

Thank you

robert
robert

I ordered a DVD on 23rd March my order number is #1560239 when can I expect it to come ,

Haberfield Guy.
Haberfield Guy.  

Why do you ask here? You realise this isn't their website right?

See all DVDLand questions

Details

CategoryOnline Shops and Music / DVD Shops
Offers Free Standard Shipping No
Visit official website

Contact info for DVDLand

  • ABN: 75149071250

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.