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DVD Land

DVD Land

4.4 from 858 reviews

Reviews

(681)
(41)
(15)
(12)
(109)
  • Product Quality
    4.4 (54)
  • Return Claim MadeYes (3) · No (66)
  • Shipping
    4.5 (36)


cbennett

cbennettWellington

  • 2 reviews

Great service

published

Great products and great service, very fast with postage. I have been able to get all manner of dvds, great to have such a reliable top quality company in Australia. Will continue to use for a long time, very impressed.

Shipping

The reviewer stated that an incentive was offered for this review


Jan wallace

Jan wallaceNorthern Region, NSW

HOrrified..

published
Return Claim MadeNo

Excellent

published

Excellent service, delivery always made on time and their product are top quality Even hard to find DVD can be found, I always shop in this store for my DVD

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Liz

LizGreater Melbourne (Outer), VIC

DvdS arrived on time

published

Received my dvds on time and cheaper than any where else was very happy recommend for some hard to find titles very good customer service pleased with my purchases thank you

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Sammi

SammiMid North Coast, NSW

LOVE DVD Land!!

published

DVD Land always has movies that have only just finished at the cinema readily available and DVD's I can't find anywhere else. Delivery is always quick. Very happy with their service.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Maree

MareeSouth East Queensland, QLD

Don’t EVER pre-order

published

So I pre-ordered and paid for Deadliest Catch latest series as a Christmas present. I kept checking the site and it kept saying “coming”, then I Googled the release date only to find that that series is not going to be released on DVD.
Gets worse - so I asked for a refund and was told twice that it had been processed, and I haven’t received a refund! Tried to dispute the PayPayl transaction, but because it was over 120 days they won’t look at it.
NEVER EVER pre-pay for an item that is supposedly coming.
Feeling totally ripped off!

Product Quality
Return Claim MadeYes

Robyn H.

Robyn H.Murrumbidgee Region, NSW

Receiving DVD

published

Very prompt service! I ordered a DVD that I couldnt get elsewhere and within a few days it arrived. Very happy with the choice of videos and the customer service.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Katharine

KatharinePerth, WA

Excellent Customer Service

published

I was concerned about receiving a DVD in time for Xmas, especially living in WA. I made an enquiry through the website, and Aaron in customer service responded almost immediately, several times in a back & forth conversation and the order was placed within 30 minutes of my initial enquiry. Aaron even tracked it all the way through to my receipt of the order (before Xmas). I’ve never had such a prompt and efficient response. Can highly recommend ordering online. Thanks again Aaron.

Product Quality
Shipping
Return Claim MadeNo

Hugh

HughAustralian Capital Territory

  • Verified customer

Unhappy DVD Land !!!

published
Return Claim MadeNo
James Harrison

James HarrisonGoulburn Valley, VIC

Brilliant customer service!

published

Cant recommend these guys enough! Provided super prompt and exceptional customer service when I made an enquiry via email and then watched over my order to ensure it arrived on time.

Product Quality
Return Claim MadeNo

Bad service

published

Ordered DVD in March for $66. Movie released 4 December. Now available from them for $50 and in shops for less. Said extra was for postage but it was posted 2 weeks ago but still have not received it. Cannot supply proof of postage. They blame delay on fires but I have received other items from Gold Coast in 3 days. I am going away tomorrow so doubt if this DVD will be watchable by the time I return due to extreme heat.
They return emails but will not assist in any way.

Shipping
Return Claim MadeNo

Janette

JanetteGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Just what I wanted and in time for Christmas

published

At the moment, I am looking for old classic movies, and usually succeed with DVD land, I have been to this site before and I will again, highly recommend, them

Product Quality
Return Claim MadeNo

Graeme

GraemeCentral Highlands and Goldfields, VIC

Excellent service and products delivered in a timely fashion

published

Excellent service: easy to deal with excellent range of DVD's to choose from: Delivered in a timely manner and safely. Look forward again to reviewing avaible DVD's and purchasing same.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Rarring

published

Excellent customer service fast and efficient deliveries.....a wide range of choices. I would definitely reccomend this site as a safe way to shop online for these products.. I am a returning customer

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


steamerfreak

steamerfreakSouth East Queensland, QLD

Quality Assurance

published

The DVD set I ordered was delivered promptly and in good condition. I am happy to recommend this company to any other interested persons or friends. I have purchased multiple DVDs with successful results.

Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Philip101

Philip101Greater Melbourne (Inner), VIC

  • 8 reviews
  • Verified customer

Excellent range, great prices

published

DVD Land has an excellent range of Australian content, much of it hard to find elsewhere. Pricing is very good and delivery is quick. I have purchased several times and have not been disappointed.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Maleficent

MaleficentPerth, WA

Family Run

published

This is a family run business that actively go out of there way to get you the product you seek. They communicate every step of the way and I was able to preorder a product months before its release. It was packaged carefully (rare these days) and Ben was helpful (even when I didnt read the terms clearly).

Product Quality
Shipping
Return Claim MadeNo

Pat C

Pat CMetropolitan Adelaide, SA

  • 2 reviews

Really great service

published

I received the products I ordered by next day delivery, all in full working order. really happy with the service.
I would definitely use them again, and in fact have done previous orders.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


Michael B.

Michael B.

  • 2 reviews

Great value for money

published

I am a new customer and I was very pleased with the prices, range, and quick delivery from DVD Land. Old favourites can now be enjoyed over and over and with the rubbish on free to air tv thats what Ill be doing.
Congratulations DVD Land and thank you.

November 19th 2019 Update: Great site

Ive Been looking for a certain DVD series for some time having seen only previews until it was told about DVDLand and found exactly what I wanted.
I was amazed by the large selection available.

Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review


KD79

KD79

  • 2 reviews

TERRIBLE experience for me - Don't shop here!

published
Product Quality
Return Claim MadeNo

Page 1 of 43

Questions & Answers

Noel O.

Noel O.asked

heartland 12 when will it be avelible

No answers

margaret H.

margaret H.asked

i was told my order was posted on the 5/6/2019 still havent recived it

No answers

customer

customerasked

You can not post a review even if you add a purchase certificate.
why?

☆ It is zero.

I do not recommend shopping here.

The first order arrived, but the product inside was not brand new and something clearly out of order. When I touched the product, I got dirt. Quality control looks bad.

I contacted the second time because I did not receive one month after ordering. Then I was told that I sent it.
I felt that I would not send it until I contacted it after ordering.

Also, I did not receive the shipping number.
Are you really shipping products?

After that, I asked for a refund because it did not arrive within a month, but I was refused.

I lost $ 450.
I have only distrust of this store.
I will not use it again.

【DVD Land has recently offered a $10 DVD Land store credit to their customers in order to encourage them to write a review. It is possible that reviews were written by customers who received such a reward.】


Please do management and shipping before doing anything like that.

No answers

Get an answer from our members and DVD Land representatives

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