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DVD Shelf

DVD Shelf

3.3 from 42 reviews

Reviews

3.3

42 reviews
5
(20)
4
(5)
3
(0)
2
(2)
1
(15)
  • Product Quality
    2.3 (7)
  • Return Claim MadeYes (0) · No (10)
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Lisa

Lisa

  • 2 reviews

0 stars - Did not receive DVD set after 3 months they said their factory burnt down. DVD shelf - you suck.

published

No DVD, took my money, no answer to my emails. Still waiting after 3 months. Hate these scammers that take your hard earned money and give you nothing.
Don’t buy from them.

Return Claim MadeNo
Sunboost Misery

Sunboost MiseryHunter Region, NSW

DVD Shelf - No Confirmation. No Reply. No Follow Up. No DVD.

published

With my DVD order on 5th March, this company has not:
1. Been able to be contacted by phone
2. Replied to any emails
3. Confirmed my order
4. Conveyed any delivery dates
But they have taken my money.

Product Quality
Return Claim MadeNo
ness

nessNewcastle

No problems, happy with my order.

published

They don't send a payment receipt to make you feel like you will receive your product. I was nervous!
My box set took a while to arrive, I sent an email and they assured me it will arrive ...and it did eventually.
I am really happy with my purchase. And it was a very good price.

Product Quality
Return Claim MadeNo
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Barry L

Barry LSydney, NSW

DVDs not Received

published

I ordered a Looney Tunes DVD boxed set on 8 December and have still not received it. I have a receipt for my payment. No correspondence as to when it will arrive. I am very disappointed and am wondering if I have been scammed.

Return Claim MadeNo
Jess U.

Jess U.Metropolitan Adelaide, SA

Definitely fake

published

I ordered the Bobs Burgers Boxset for nearly $100 and it came after two weeks. While the dvds work and all they are for sure fake. The discs are printed wrong and the DVD cases are copies. It still works with fine enough quality but still copies.

Product Quality
Return Claim MadeNo
Sophie D.

Sophie D.Hunter Region, NSW

Product I received was fake

published

I purchased a DVD set and they were all fake copies. This store does not sell genuine products and they are not based in Australia. I raised this with them and they did not disagree

Product Quality
Return Claim MadeNo
TanyaKane

TanyaKaneGreater Melbourne (Outer), VIC

1 star because i cant give 0

published
Return Claim MadeNo

Item not received after 2 months!!!!!!!

published

I ordered the complete series of CSI MIAMI with extra delivery fee to be delivered in 10 days. I waited for the item and after 10 days I messaged them. They responded with apologies and refunded the delivery fee. After 2 months I called them asking for my DVDS and they said ‘sorry must got lost’ with brocken English. He then reimbursed my money a few days later. Not happy!! Very unreliable company. I will not order from them again. No trust....

Product Quality
Return Claim MadeNo
A Guy

A GuySydney Surrounds, NSW

  • 4 reviews
  • 1 like
  • Verified customer

Quality product and good price

published

I purchased the 6th season of Elementary. The price was cheaper than any other vendor. Many vendors did not even have it for sale or if they did it was not even ready for release (pre order). The product was dispatched the day after ordering and arrived within the stated time. DVD was in the original wrapper . Delivery was free and standard mail so it took about 8 days. I would certainly consider using this vendor again

Product Quality
Return Claim MadeNo
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Kirstyn

KirstynSouthwest, VIC

  • 4 reviews

Lack of response confirms Pirate dvds

published
Return Claim MadeNo
Tiff1971

Tiff1971South East Queensland, QLD

  • 12 reviews
  • 7 likes

Item not received with no response to multiple queries.

published

I've sent four emails, two messenger queries and a live chat message. No reply! No item! Phone number always engaged. Shonky company. Disgusting lack of service and communication. Don't buy!

Product Quality

great customer service

published

DVD's came very quickly and safely and any problems regarding them were quickly solved by Shaun. Great experience buying from DVD Shelf

Slow arrival - but happy

published

Ordered a TV series 5 days before Xmas so I expected a bit of a delay as I didn't pay extra for fast postage.
DVDs arrived on 7 January - pretty good considering. They arrived well packaged and presented, all intact and, I might add, do not appear to be cheap copies at all - multi region PAL discs well presented.

Lee

LeeIpswich

Fake dvds

published

The DVD this company sent me was clearly a fake. The printed cover was of very poor quality, as are the discs. It states on the fake printed cover that it is a region 1 so to hide that a sticker was on the plastic to cover that area. I now find out that this series 2 hasn’t even been realised yet. Avoid buying from this fraudulent site.

Friendly, efficient service

published

DVD took longer than I expected to arrive, due to Christmas postal delays. Shaun was quick to respond to my email and DVD arrived shortly after. It was well packaged.

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DVD Set China Beach

published

Great service-Videos arrived in quick time-Exactly as depicted on Product description.
Items were well wrapped to ensure nil damage-Item ordered just before Xmas and arrived just before New years..Shipped express with nil fuss.

great service

published

Very happy with purchase. The dvds arrived in good condition. Shaun was helpful and easy to communicate with, would happily purchase dvds again.

Hales

HalesAustralia

Excellent service!!

published

Excellent service, good product. Very happy with the service. Original order was lost in post, seller had no hesitations in sending another. Fabulous!!

Martin

MartinCranebrook

  • Verified customer

Bob's Burgers S1 to S8.

published

Finally received the order but put any delay to the courier service not supplier. Shaun was most prompt with emails as to what was the delay but at Christmas time we can only expect high volumes of shipping

Getting annoyed .

published

2 emails sent still no reply . Even the reset password on the web site wont work , Wont answer phone . Social media can be a powerful thing . Strongly suspect the so call positive reviews are dummy posts .

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Questions & Answers

Being M.

Being M.asked

was going to order a box set so glad i check reviews looks like the good reviews are fake

1 answer
ness
ness

I ordered a box set late last year, it took a few weeks to arrive but I got it and I'm happy with it. Just didn't get an order confirmation email ever, which I thought was weird. But I would definately use them again, because they were a lot cheaper than some other sites.

Marley

Marleyasked

I ordered some DVD's on the 10/8/18, still nothing, however email states that I have received them??? Tried contacting this Shaun, NO ANSWER, EVER! Tried emailing them and email kept returning?? Tried Messenger on their FB page, still no reply!! Is this a fake company?

5 answers
Ccc
Ccc

No, this is 100% not a fake company, I'm pretty sure it's a very small business though. I paid the extra postage charge which might explain why I received them so quickly. I think if you don't pay the extra postage it can take 3 weeks to arrive. As I wrote in my review I ordered on a Sat & they were on my doorstep the following Fri. Before I ordered I emailed him to see if there was another way to pay as I didn't have a Paypal account. He replied to my email shortly after. I was initially unsure about whether DVDSHELF was real or a scam but I can tell you without any doubt it is real. What did you actually order from DVDSHELF? You say you've waited 10 days, I wouldn't be alarmed yet (especially if you didn't pay the extra postage for quickest delivery) Be patient & let me know how it progresses.

Frustrated
Frustrated

Hi Marley
It took me nearly a month to get my DVD's as I think they come from China. I know that when I got them I found out they WHERE NOT ORIGINALS. I did expess my disappopintment about this as their web site looks like they are selling original copies. I got no reply !!!
So if you are happy with getting copies you'll get them in about a month. If you want originals Buy somewhere else.

Marley
Marley

Hi all, I just received my DVD's, they seem to be ok, however the packaging is a little different from the others I have, as these are seasoned DVD's from a sitcom...finally got a message from Shaun, in which he was very nice and apologetic. I have ordered from am American Company, cant remember their name, I didn't pay a postage fee, and they arrived in 4 working days. Thank you all for your advice.... :)

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