Dyson

My wife has been telling me for a while now how bad our Dyson cleaner is and after multiple services, purchase of a spare filter ( yes had to purchases a spare filter) should be included as the filter doesn't last long at all before you need to clean it so it's operational again. And then you have to wait till filter is dry and clean before usage, hence the purchase of another filter . Tried to vacuum what I would consider a small 3 bedroom house; low and behold hold after having a full charge I was only able to complete 2 bedrooms only. " The most powerful, intelligent cordless vacuum. Exclusively from Dyson" What a lot of absolute rubbish. Worst ever investment, never ever again. Good luck buying one.

This machine is Amazing! I filled the container twice with dirt and dust out of my carpet. I used another brand stick vac and vacuumed twice a week plus used a Kirby vac once a month as it is a heavy vac. I suffer with arthritis so I like using the stick vacuums much easier. I am still shocked that there was that much in my carpets!! Let’s hope it keeps cleaning this well, if it does I will never purchase another brand vacuum it’s Dyson for me so worth the money.

So, we have always owned Dyson. and were willing to pay the absurd pricing because we had come to associate them with quality (and innovation) but sadly they seem to be dropping the ball year in year.
1. bought a replacement V8 stick vac - stopped working within a month, contacted support, said they would ship a charger. i said i would speak to my seller, but in the meantime could they ship a charger. they forgot. spoke to vendor, asked me to deal with Dyson direct. went back, they said - oh oops we forgot, tough luck.
2. Sent me the charger, ...

We have been a Dyson fan for years till now. Bought a Dyson v10 absolute+ from Kogan, and it never arrived at our place though AUpost claimed to have delivered it. Contacted our local post office and they showed us a photo taken by the delivery guy. It appeared that the package was delivered to a completely random place (no even our street) and naturally accepted by a wrong receipiant. At this point we were frustrated but understood things like this could happen. We lodged the case with both Dyson Kogan representative and AUpost and was told th...

I bought a Dyson V8 origin from the good guys. 4 months later the battery died. I took it back to the good guys and they told me to call the number on the machine to get a replacement battery. I asked what I was supposed to do for a vacuum cleaner in the meantime and the lady advised me they don’t have a replacement warranty and that it should only take 5 days. So now I have no vacuum for 5 days. Not ideal when I have pets house should be nice and messy by then. So. I rang Dyson support and they advised me they have no stock and it would be a 4...

I had issues with my Dyson V15. Dominic quickly assessed the information and provided solutions and was most helpful. I feel even more confident in purchasing Dyson items not just the hand held vacuum. Exceptional service . Thanks

My Dyson upright was a few months outside warranty when something went seriously wrong with the motor. Called customer care - answered in Australia. No problem at all. Warranty extended without me even asking because that just doesn't happen with Dysons. Return freight label emailed to me immediately. Sent the machine off, had it back as good as new in no time. At no cost to me. Cannot praise highly enough.

Sent me a faulty battery and had no more stock. Refused to refund me the $10 postage, only the item price.

My Wife wanted a Dyson Vacuum Cleaner after a few conversations back and forward I gave in and we purchased a Dyson V15
It is the Ugliest Vacuum Cleaner I have ever seen,, It is the best Vacuum Cleaner I have ever used
What more can I say
Regard's
Gary Morgan

My Dyson stick V7 had stopped working. I contacted Dyson to ask how to check if it was the battery, prompt reply with instructions. Fed back the results, they said a battery on order. I panicked I wanted to know the cost and noticed if was FOC. My Dyson was out of warranty so I did not expect this. Now working like brand new. Thanks again best ever customer service...

Purchased 2 Dyson vacuum cleaners through their ebay store. It had been more than 2 weeks when I saw the tracking on AusPost one item was stuck in a mail centre for approximately 2 weeks and 1 had been returned to their centre in Eastern Creek NSW (mind you I am in Victoria). I therefore flagged an incident in regards to the item via ebay and also rang Dyson enquiring as to the status of the items and why one had been returned. They firstly advised that I must have rejected it for return hence why it was returned. This is incorrect as I never e...

I bought the new Airwrap and a detangling Comb direct from Dyson online. Only the detangling comb arrived. Sticker on the box said “1of x” so had no idea if they were meant to ship together or separately. I rang Dyson to see if I should be freaked out. They assured me I would get a separate tracking number for the Airwrap. So that left me relieved. A few days later I got a follow up text saying they were still working with the warehouse to get a tracking number and thanked me for my patience. A week went by so I contacted them again and asked i...

Our Dyson was out of warranty
It was repaired free and returned to us in such a timely manner. Our second fabulous experience with them

My main power head broke under warranty and now they are expecting me to wait 5-6 weeks until there stock comes in.ridiculous

I purchased a Dyson vacuum as a wedding gift from their eBay store. It arrived with no outside packaging, label can’t be removed and box ripped open. It took way too many messages on Facebook and Twitter before someone would reply.
After sending photos and explaining my problem I was told to contact eBay store.
The reply I received via eBay was passive aggressive and not what you would expect from a company selling such high priced items. I was told that is the way they send and I shouldn’t expect it to arrive in “pristine” condition. We’ll n...