Dyson Pure Cool Tower
Verified50 reviews
My first and last Dyson appliance – I bought my Dyson Pure Cool fan in December 2016. Within only 3 months it developed a fault in that it wouldn’t stop oscillating, even when switched off. The only way to stop it oscillating was to switch it off at the mains. I contacted Dyson who advised me to return the fan to them under warranty via Australia Post. Fully boxed the fan is large and cumbersome and carrying it to an Australia Post outlet in the middle of an Australian summer was not an enjoyable experience. At the time I was living in inner city Melbourne and did not own a car.
A month later I was advised that the fan was ready to be collected. Carrying the fan back from the Australia Post outlet was not particularly enjoyable either.
Two years later, just after the warranty had expired, the exact same fault reoccurred.
I contacted Dyson again but this time I was informed that I would have to pay for the repair of the fan which would be a $65 service fee plus parts. Dyson said that I needed to send the fan to them to get an exact quote. If I declined their quote, they would return the fan to me with any faulty parts removed (but not replaced). I baulked at this as I had no guarantee that the fault would not reoccur again after I paid to get the fan fixed. After all, they had already failed to repair it properly the first time the fault occurred. I performed some online research, and this oscillation problem appears to commonly occur with these fans.
See Twitter thread below: https://twitter.com/askdyson/status/775458005726953476?lang=en
In the end I chose not to repair the fan and got rid of it when I moved house.
In terms of performance, the fan is very noisy at the higher settings. If you are considering buying one of these fans, make sure you test it at its higher settings in the showroom and then imagine that noise in your own home. In terms of cooling, it was not much better than the $50 fan it replaced and far less reliable.
This was the first Dyson appliance that I ever bought. It will also be the last. My friend recently bought a TruSens air purifier for a fraction of the cost of the Dyson fan and she seems very happy with it. Her son is sleeping much better with no nasal congestion. I’ll probably buy one of those instead.
Purchased in at Harvey Norman for $700.
- Room Type: Small Bedroom
- Pet Owner: No
- Smokers: No
A really good air purifier and fan, but a bit pricey – The Dyson Pure Cool tower fan is a blade-less cooling fan with built in air purification filters. It’s easy to set up and use, and has a few cool intuitive features. Setting up the Pure Cool is quite easy. However, if you try and follow the instructions word for word, you might find it confusing, as the instruction booklet doesn’t really reflect what has been supplied in the box. The second step has already been completed in the factory (the fitting of the glass HEPA to the shrouds) so is not required. Also, its easier to fit the carbon filter to the HEPA filter first, and then to the fan unit. The carbon filters kept falling out if I tried to put those in first, as per instructions.
After plugging in and turning on, it is really easy to use. The power supply is really big. It sticks out about 10cm from the socket, and is also really tall. If you don’t have clear access to a power point, you’ll need to run an extension cord. The remote is simple and straight forward, however it does feel rather cheap and flimsy. This seems to be a common theme with Dyson products, and the fan unit itself also suffers from this. When moving the unit, you need to pick it up by the base. This does feel rather clumsy and again makes the unit feel cheap and rather poorly built. Also, the gloss white finish on the air amplifier part feels like a poor choice. During operation when the unit is oscillating, it reflects incoming light from windows. Its rather annoying and distracting, as it's like a slow moving disco ball in the room.
Connecting the unit to wifi is a simple process. You just need to download the Dyson Link app and then follow the instructions. The unit then does a software update, and is ready to go. Having the unit operated by the app via wifi is handy, as you can monitor the air quality in your home while you are away, and change any settings you desire.
Quality of air flow is excellent. This is where the Dyson excels. At fan speeds below 7, it produces minimal noise, and there is no buffeting of the air flow. The oscillating function is silent, which is great for when using in the bedroom over night. Above fan speed 7, the unit starts to develop more noise, and at full power its very noticeable. Still less noisy than other bladed fans, though. I found that for use overnight, speeds 1-3 are best, and this results in smooth, almost silent air flow. So good for sleeping. Also handy for night time is the sleep function. This dims the display while lights are on in the room, but once it is dark, the display turns off completely.
Due to the tragic bushfires in NSW and Victoria, the current air quality in Melbourne has been noticeably bad. Closing up my apartment and moving the Dyson to the lounge room, I set it on auto and 350 oscillation. My 2 bedroom apartments air quality went from AQI (Air Quality Index) 176 “very poor” to AQI 17 “good” in just over an hour. The air was remarkably cleaner and easier to breathe.
The Dyson Link app seems to have a 12-24hr delay with updating the local outdoor AQI. Either that, or its just not that accurate. I downloaded IQAir AirVisual from the app store to get a better idea of the outside air quality in my area.
Dyson doesn’t inform you how often filters will need to be changed, but it appears as though they will last about 12-18 months, depending on usage. I’ve had my unit for 2 weeks, and the filters are at 96%. After a quick look on the Dyson site, the filters are $110 to replace both the carbon and HEPA filters. This should be factored into long term running of the machine. It would be great if Dyson offered a recycling program for the filters.
Overall, I’m really pleased with the Dyson Pure Cool. There are a few issues that shouldn’t be there on an $800 product. Cheap and plastic feel to the unit, and the awful feeling of the remote in your hand. Also, the remote looks unsightly on top of an otherwise very good looking product. Shopping around may save you $100 or more.
Purchased in .
It's great until it isn't a month later – To begin with this was amazing. Cleared the smoke drift coming from the considerate chain smoking neighbour who enjoys her hobby of smoking on the balcony in between naps so the smoke is almost constant and permeates my apartment. This fan was a lifesaver until it wasn't. It's been on all night and I can unfortunately still smell smoke much like a… Read more
normal fan you could buy for 40 so it hasn't been effective and it's air purifying qualities lasted less than a month which isn't ideal for the exorbitant price point. Glad I got this on sale. Imagine paying full price for a filter that only lasts a month!
Stopped worked 2 months out of warranty – I bought a Dyson because my other Dyson products have worked reliably for years. Unfortunately this fan stopped working 2 months out of warranty, and will cost $200+ to fix (according to Dyson support). At this price I was expecting more than 2 years of use. Pros: Smaller footprint than a pedestal fan App easy to use and to control the fan (when… Read more
fan connected to wifi) Voice control fan via Google Air filtration seemed to improve air quality Night mode turns off the display
Cons: Expensive Loud at higher fan speeds (6 and above) Low fan speeds don't move enough air (4 and below) Frequent WiFi dropouts
Purifies well, cools gently – I ‘bought’ this fan using my Qantas points so I absolutely don’t feel ripped off of the $599 cost. It purifies excellently, really excellently, no bushfire smoke escapes it. As for cooling, it does the job but if you want quiet power then a Bunnings fan will suit you better. Show details · 1
Reviews with attachments
Nice but for the Price – FIRST IMPRESSIONS Well-packaged. Everything seems well engineered, but I guess you would expect that from Dyson, since most of their products have a premium price tag to go with it. All the components are plastic and lightweight but fit together precisely and seems to be well thought out (see unboxing video below). As a piece of furniture, it… Read more
certainly looks stylish, and even as a fan (like other Dyson fans), it definitely looks more interesting than a traditional bladed fan.
The only design consideration missing perhaps is a handle or slot to lift up and carry the unit around. Naturally I picked it up by the large loop - seems the most intuitive way to carry it... until I read in the instructions afterwards that you shouldn't lift it that way!
The other inexplicable part of the design is the rather bulky transformer/AC adaptor. Something to consider if your power point is located in a tight area.
Instruction manual is simple and easy to read with clear diagrams. One pet peeve of mine is when an appliance manual gives you instructions for half a dozen different models, and you constantly have to refer to your model to figure out if the excessive instructions apply to you. Thankfully, the Dyson manual is simple. Furthermore, there is help information and instructions within the app as well when you tap into certain functions, and also a 1800 customer service number.
Overall, if you have any experience with Dyson products, you'll find this has the quality engineering expected. But is it worth it for what it does?
SET UP AND USE
Initially, and on subsequent tries, it was a bit fiddly to connect to the unit via WiFi from my Samsung Galaxy S7 smartphone. It's not clear in the instructions why you need to connect both Bluetooth and WiFi - the remote control functions work fine from your smartphone without a WiFi connection. Chatting with phone support reveals that the WiFi is necessary for Dyson to build up a history on their servers, if you want to be able to check the history of your air quality when looking at the graphed information.
There is an AUTO mode where the machine lays dormant, constantly monitoring your air quality, and then springs to life and operates as it sees necessary to restore the air quality to a certain level. The other way to operate it is to just to set it at one of 10 power levels, and if a cool air fan is not required, you can reverse the direction of the airflow so it's not blowing towards you.
With controls, once you switch on the main power on the unit, you can either use the 'Apple-esque' remote control (looks like the design was inspired by an iPod Nano!) which handily attaches to the top of the unit magnetically when not in use, or you can use the controls from within your smart phone app. Using the smart phone app allows a couple of extra functions such as adjusting the range and direction of oscillation.
So, there are two purposes for this unit: air purifying, and if desired, a cooling fan. Note that the air is just blown out as if it were a regular fan there is no actual air conditioning/additional cooling. Perhaps it is named "Pure Cool" to distinguish it from models which can heat as well, but it gives the erroneous impression that the unit actually conditions and cools the air.
The app also indicates air quality outside based on your location. It isn't stated where this information is obtained from but it's obviously not sensed by the machine which only operates indoors. There is also a "Night Mode" which dims the display and operates the fan quietly to minimise any disturbance while you sleep. A nice touch.
NON-SCIENTIFIC OBSERVATIONS
I say "non-scientific" here because there are other reviews out there by users who have sensitive equipment which can detect contaminants in the air to compare against the Dyson Pure Cool. And these users also purposely disperse various particles and contaminants into the room to measure the effectiveness. But I'm sure Dyson has done all these sorts of tests thoroughly in the design and production of the unit in the first place, so these results are not so meaningful unless they are used to compare with other machines. So, I will relate personal experiences, combined with the experiences other family members. I think the "real world" experiences are what we want to know as potential consumers.
I had thought my home office was particularly dusty, as a film of dust seems to form within days of dusting and cleaning, and subsequently clog up my computer and fans. However, the unit indicated the air was relatively clean. Further research suggests that while large dust particles will be filtered by this unit, it's only if it happens to be airborne. Larger dust particles tend to settle quickly so they may find their way to my desk before it gets the chance to waft past the Dyson Pure Cool filters.
After a few days, I forgot about it and let it sit dormant in my office. A few times, it came to life, with the readout telling me that the air quality had dropped due to NO2 gases being in the room. It woke up and ran the fan vigorously for a few minutes until it felt confident it had restored the air quality! Where did the NO2 gas came from? I had no idea. Supposedly, it can come from car exhaust emissions. Perhaps it was due to some cars passing out the front?
Another instance where it suddenly detected particles and came on was when we accidentally burnt some cooking in the kitchen! Hence it shows the unit is somewhat sensitive and will start working when it detects contaminants and particles in the air. We also found that having burnt food near the machine could trigger it, but only if it's very close.
From the 20th to 22nd December 2019, the Melbourne landscape became hazy due to bushfires from NSW and Gippsland. On these days, the purifier reported low air quality and went to work! On one of these days, an exclamation mark appeared briefly on the screen, but we have no idea what it meant.
DOES IT HELP WITH ALLERGIES?
This is an important question, as people who suffer from allergic symptoms from airborne particles may potentially need this product. One family member sometimes experienced a sore throat in the morning, believed to be due to pollen in the air. When used in the bedroom, it did not appear to improve the symptoms.
Another family member was experiencing hay fever, and when they used the unit in their room, they felt reduced symptoms. However, this did not appear to occur when the unit was used within the lounge room rather than their room. So for them, it seems the unit was effective at removing pollen when place at close quarters. They also felt the air smelt fresher and cleaner.
We also have a few cats in the house - but the unit did not seem to detect fur and such particles in the air. This may be due to the fur and particles being somewhat larger and heavier and settling before having the chance to be filtered as mentioned earlier.
CONCLUSION
For my family at least, it was somewhat hit and miss for relieving allergies but not all may be due to hay fever. I have no doubt for the sake of allergy sufferers, the indoor air is certainly much better with than without the purifier. Most of our experiences with the purifier has been limited to one room where we felt it most effective.
If you can afford the $799 (Dyson website 25/12/2019) price tag, then it is one of the better purifiers out on the market and worth it if you have hay fever type allergies, or if you just want to have the peace of mind of cleaner air.
The fan itself is certainly quieter and smoother than a traditional bladed fan. The clean simplistic design makes it easy to clean and a definite safety factor if you have curious children who may insert fingers or other objects into a fan grill. If the air purification feature is not important to you, then there are lower-priced fan only products available from Dyson.
And for those who were thinking it, but didn't want to ask out loud, yes - it does detect and filter out flatulence! :-D
Good fan and purifier. Easy to assemble – I have been using the fan since mid January. I bought it because of the air purifier because it was bush fire season. So far, I am happy with it. It was easy to assemble. No need to ask my husband to do it for me. Phone app is good too as it acts as a remote, filter usage monitor, air monitor and to update the firmware. The power of the fan is not… Read more
great too for summer. Though, its pricey I bought it because it was a good investment. Filter usage is quite reasonable so far i still have about 72% before i change it. Although, the heater feature is not included in this product i think it still exceeded my expectation. Its lightweight and easy to move. But they should have put a handle at least. If you have small kids or toddler , dont use it in the play room as one of my kids try to ride on it. My opiniom better to place in bedroom or living room. Air purifier is great. Odors are eliminated and got purifed. The fan can automatically detect it and will gey rid of it. I will advise to put in auto rather than manual for the purifier to work. Overall, still satisfied with dyson.
Attractive Item That Does What Its Meant To – I received my Dyson pure cool tower a few weeks ago just as we were having issues with smoke from the fires so was great timing to receive this item. Like all Dyson products it does feel very well made and looks very modern and stylist. I have no problem having this in my bedroom or main living areas and it doesn't look out of place as it just… Read more · 1
seems to fit in with its sleek design. I was surprised to find that the remote is actually magnetic and sits on top of the product meaning you don't have to worry about losing it as its quite small.
It's these little design features which make me love Dyson products. I also found it was very stable even though it's slim and tall that even my cats rubbing themselves against it didn't even rock the item so I have no worries about it accidentally being knocked over.
One downfall in the design though is the power adapter is quite large and you would have trouble hiding it behind a TV cabinet or anything that sits close to the wall. For me I placed it in the corners of my bedroom and lounge room which have a power point right there so it wasn't an issue for me but it could be for people with smaller spaces.
The other issue is moving it as it doesn't have a handle and you are not to lift it by the top of the item, so you need to lift it from the bottom, try and carry it through doorways and it's quite tall once you're carrying the bottom at chest height. I found I liked having it in my lounge during the day as I was in the main part of the house then move it to the bedroom at night for sleeping. Its really not made to be moved but at the price tag I really couldn't justify owning 2.
I also enjoyed that the Pure Cool Tower also connects to your network and mobile phone. This means you can use your mobile to control your tower which is useful once you are in bed and don't want to get up and use the remote. It also has an app you can download which allows you to track the readings of your air quality over time, temperature, humidity as well as your local readings to compare against.
I liked that you can control it outside the house so if you have gone to work and smoke has picked up (or wind with pollen) you can turn your Pure Cool Tower on so it can clean the room before you get home from work. The app is really easy to use which is helpful and you can setup programs to run at different times automatically.
As for the functionality of the item I will break it down to the 2 different products. It seems to be a mix between the Dyson Bladeless Fan and the Air Purifier. If you were planning on buying both then this item would be the way to go as its both of them in one, saving space and money.
As a fan it does its job very well. I like that it doesn't have blades as with a small child in my house I do worry not just about them trying to put fingers through to the fan but in sticking things in through the safety grill to the blades. With this design there are no blades to worry about. It also makes cleaning easy as you can just wipe a dry cloth over the fan to get right of the dust whereas with a standard pedestal fan you would need to pull the whole thing apart to get to the blades and clean it.
It has a great oscillating feature and can do up to 350 degrees of motion. I also like that with the app I can move where the 'centre' of the turn is and have the fan blow right where I want to with the settings being 45, 90, 180 and 350 degrees without having to get up and manually move where the fan is facing.
I was quite surprised at how much push the fan gave considering it is bladeless. I'm not sure what I was expecting but I didn't think it would have as much push as it did. I will admit though that any speed over 4 does get a bit loud and might not be a great speed to use if you are trying to sleep. During the day I found the noise is drowned out by everyday noise but at night it is noticeable. Some people may find the white noise nice to sleep to however I did find sometimes it got to me if I was having trouble trying to get to sleep.
As an air purifier I'm going to have to guess that it does the job. When I first started using it I noted that my air quality inside my house was already in the normal good range even though outside was stating it was in fair and poor conditions. At first I was quite surprised trying to work out why my air was already good until I realised I was using the item with my air conditioning running as I have a lung condition and have been using it non stop since the fires to try and keep my air cleaner.
Once I switched off my A/C I did start seeing changes in my air quality on the app, when it would first start up it would show close to outside quality then once going after 20 minutes it would start dropping until it was good again while outside wasn't. I assume from these little trials that it does do what it should with air purifying.
One night I was using my BBQ with my back patio door open and the smoke came in and I was kinda happy to see the setting show poor and system kicked into action as it was in auto mode. I shut the room up and within 20 minutes it had removed the smoke from the air and the reading was back to good.
Other than seeing these modes changing when I did little tests I really have no idea if it was doing anything. I found I'm still sleeping fine and not coughing etc however as I said I have been running my A/C 24/7 before I got this item and while it was running it seems to be doing a good job at keeping my air quality good so maybe I have been fine because I have another product in my house doing the same job?
I look forward to Spring and Autumn with pollen and seeing if it makes a difference as I don't use my A/C much during those seasons. If this does a great job then I would save money on electricity by running this device and not having issues with pollen especially overnight. I will def come back and add an update during that time.
As for anything visual, there isn't anything you can 'see' to see if it's working. You don't see the filter getting dirty - maybe that will change when it gets close to the end of its filter life. I still seem to still have quite a lot of life left in the filter so hoping I should get 6 months before replacement - I will update once I need to replace the filter. They seem to be about $69 for a new filter so are not cheap but if it does help with the pollen then it will be worth it for us.
Now there is a reason why I have only given 4 out of 5 stars for this product even though it does do a good job at what its made to do. It's a good fan and it does purify the air plus looks nice. However this is a $799 product and not cheap. If you have excess income and $799 isn't a huge amount for you then yes you will love this item and it will not disappoint - it looks good, feels like it will last and does what it states it will do. If your like me though $799 is a huge amount of money and with all the other costs in my family life I can't justify spending $799 on it.
My reason for this is because a $50 fan from another store will do the same job for blowing air even if it doesn't look as pretty or clean as easily. Don't get my wrong I love the extra features, the modern look, the remote, the app etc but when I have 3 kids to take care of I can't justify spending that much on a fan.
As for the air purifying side, again it seems a good air conditioning unit will do just as good a job plus it will keep your house cool in summer - whereas the Pure Cool Tower is just a fan - it will not cool down the air or make it colder.
This is my reason for losing 1 star in the rating is if I purchased this item as a standard middle class family with tight funds I would actually be disappointed as $799 can really make a big difference to our budget and I can get items to do the same job for much cheaper. Like I said if your a household though where $799 is a drop in the ocean (my husband and I do work with people like this) then yes this is a great item and I would love this item.
A purely good purifier! – G’day folks! So I got the Dyson Pure Cool mid-December, perfect weather for a little extra breeze while in our North Queensland summer! Although the air up here doesn’t have the “big smoke” toxins floating around, it still found some! It hasn’t disappointed! I’ll take you back to the beginning for a little story time.... The unboxing was like… Read more
Christmas come early - and I’ve gotta say, I like the environmentally friendly packaging (I.E. no styrofoam). That’s a great thing!
The Pure Cool was very easy to put together. I think Dyson did this so that you know how to change the filters when the time comes - well played Dyson! It’s an easy job to do (even without reading the instructions ;-) ).
Switching it on was a breeze (literally) with the fancy little magnetic remote! The instructions give you a quick rundown on what the Pure Cool can do, the app gives you heaps of detail! You can get data on your area, data on your room, the toxins and particles in the air and so much more! You can also turn it on and off with the app. It didn’t take this old dog long to work it out ;-)
The fan is nice and quiet and has plenty of grunt! It won’t give you the “wind in your hair” feeling from the other side of the lounge room, but it circulated and purifies the air well. It’s nice to know it’s working to keep things clean in the house (don’t tell the handbrake, she might change that!).
As for allergy sufferers, one of the folks in the house has hayfever and often gets the sneezies, so I focused on that bedroom at night to see if the sleep was cleaner. It seemed to clear the air which was good and great sleep was reported - no sneezing fits through the night! The app tells you in a trend what it’s cleaned up through the night, and despite not having too many bad things in the air, the Pure Cool found them and by the end of the night it was reporting much cleaner atmospheres.
All in all, very satisfied with it! A good package that is well built, has great features, is quiet and helps with allergens (among other noxious baddies). As far as price goes, I was given this for review, but a quick google revealed its price. Personally I think for what it is and does, it’s slightly over-priced. That said, I haven’t compared the price with similar items from other manufacturers.
Enjoy yourself a clean and cool house with this bad boy!
Hooroo
In-depth reviews
Well worth the investment – After being shrouded in bushfire smoke for weeks we decided it was time for an air purifier. We chose the Dyson after reading reviews and speaking to friends that had one. It has been an absolute godsend. Our house had a stale smokey smell and was only marginally better than being outside. We started up the Dyson and by morning the house was… Read more
smelling better. Later in the day there was no smell indoors and the air quality was reading good, while outside it ranged from very poor to hazardous.
We decided to get a second one so that we can keep the air in the living area and the bedroom continually clean. It will be interesting to see how soon we need to replace the filters in these conditions.
Some reviews I have seen were critical of the fan function but we have found it to be great. It is not a direct blast but it certainly gets the air circulating even on the lowest speed. The night mode is fine for overnight in the bedroom, and I am a light sleeper. The top speed is louder but no more so than an ordinary fan on high speed.
I also read comments about the ease of moving it around. It is awkward to carry from room to room given you should not lift it by the top part. A handle would be very helpful.
The Dyson is at the top end of the price range but we feel it has been well worth it.
Purifier Perfection – Recently we were given the fabulous opportunity to test drive the Dyson Pure Cool Tower and what a surprise it was. We tried the fan in various rooms to see how it performed, in open areas and closed bedrooms and it excelled at improving the air quality. Without this, I wouldn't have known that there were so many impurities in the air but after… Read more
paying special attention to the facts and figures that the downloadable app showed it was actually amazing to see how the Dyson Pure Cool Tower cleaned the air.
Our 10 year old daughter who has suffered from breathing issues all her life was the recipient of having this in her room for the last 2 weeks, and what a transformation it made to her. No more snuffling from her, even her eyes failed to puff up as they had a tendency to do. The week before we put it in her room, I had it facing me at night and it actually improved my sleep but since moving it I have noticed that my eyes are sore and dry in the morning which they hadn't been with the Dyson there.
One thing that people do need to realize is that this is not an air conditioning unit so it is not going to cool a room down to 18 degrees but it keeps it cool enough to be comfortable. Having temperatures in the 30's probably didn't help but it did cool things down to make the room more bearable.
Operation is quite simple, the remote that is provided is a tad small though as I have lost count of the amount of times I misplaced it or it fell down in between the cushions on the lounge. The app is great though as you can control the unit via your phone as well as check all the data that is provided, it is a shame though that it isn't compatible with our Google Home set up.
It can be difficult to move from room to room as the instructions do say not to lift by the actual fan aspect and use the base instead but to me, these are little things as noticing the difference in my daughter who is breathing easier, not snoring or being so snuffly anymore is just fantastic to see.
Being part of the Product Review ambassador program gave me this opportunity to test this product and we were extremely grateful to do so as the $800 price tag does seem a bit excessive but after shelling out over 2k for surgery for my daughter where her bad breathing symptoms returned within a few months or this where she is so much healthier than normal.
Overall, the purifying aspect is wonderful, the fan, well it is a fan and not an air conditioner and it does do a better job than our ceiling fans (and doesn't collect as much dust as they do either) so don't expect it to provide you with ice cold rooms. Yet again, we are extremely pleased with it and would recommend it to families who find themselves in a similar situation where someone does struggle with breathing.
The fan you never knew you needed! – I was fortunate enough to receive the Dyson Pure Cool fan as part of the Product Review Ambassador program. And it couldn’t have arrived at a more perfect time! As a family of asthma sufferers, the constant smoke haze and poor air quality we’ve been experiencing for the last 6 weeks has really taken a toll on our health. Or at least, it was,… Read more
until this wonderful appliance entered our home.
The Dyson Pure Cool fan is a fan by name, but in nature, it is so much more than that. It actively works to purify the air it is pumping out to ensure better air quality within your home, and it will actually show you the air quality of your environment while it operates. You can install a Dyson app on your smartphone that not only enables you to monitor the air quality, temperature and performance of the fan, but you can also operate the fan via the app remotely! This feature in itself has been so useful in the hot, hazy conditions we’ve been experiencing, as we’ve been able to keep our dog cool inside and check in to ensure conditions are suitable for him while we’ve been out and about. It may sound trivial, but our hound is particularly susceptible to heatstroke and as responsible pet owners, we have a duty of care to keep him comfortable in this weather as much as our own human selves.
Hounds aside, I am so happy to report that our asthma symptoms have definitely improved since we’ve been using the Dyson Pure Cool fan, and that it certainly gives us peace of mind in knowing that we are able to breathe fresh, cool, clean air at a time when the elements are working against us.
I thought initially that this was just a slightly more powerful fan, but I was wrong. Not only is it an excellent fan, it is now an essential part of maintaining our families health and wellbeing at a time when we would otherwise be struggling to.
Positive reviews
Quiet fan for bedroom at night – There is no overhead fan in my bedroom at rented apartment. So needed a really quiet but efficient fan to create comfort on hot nights, or even nights when the room can get stuffy. This fan is efficient and quiet, and I find I'm using it in other rooms during the day because it is just so quiet and effective. Its stylish design, although tall and… Read more
largish, is nice enough to have in any room without feeling like I'm looking at a big ugly fan. The price point is more than I wanted to pay, but that's just how it is with Dyson products it seems.
Find out how Dyson Pure Cool Tower compares to other Standalone Fans
Know better, choose better.
Purified air in small rooms well during bushfire season – Bought mainly for purifying feature. Fan power enough for a small bedroom in hot or cool settings. I particularly like the link to the app where I can turn on etc from my phone and monitor the air quality. While only used when needed, still haven't had to change the filters for 1.5 years. Show details
A breath of fresh air – We got this because we are renovating in an older house and worried about any potentially small and dangerous microparticles, dust and any other nasties from hammering, drilling and so on. This thing exceeds our expectations and the metrics it provides on the fan as well as in the app are nice and helpful. The only downside is while the build… Read more
quality is nice, this thing falls over very easily.
We have a 1.5-year-old and a 5-year-old. Our 1.5-year-old has knocked this over a lot, thankfully it is light and can take a beating, but it is an oversight for such an expensive product. The magnetic remote that sits on top also easily falls off, it feels like a bit of an oversight for an otherwise flawless and useful product.
Negative reviews
Very disappointed – I love Dyson products & have never been disappointed until now. Yes the product purifies, has a replaceable filter, remote etc etc. The problem is the fan. My $20 Kmart fan is more powerful than the At a price point of $599.00 I definitely feel ripped off Show details
Bad Ordour With the New Filter – The machine produces bad ordour even after the filter was replaced with the brand new one. I sent it back twice to the service center. However their technician said there was no problem at all and kicked it back straightaway. But it's not safe to use it since it produces weird bad ordour. Their call center couldn't help at all and told me… Read more
there was no other solution but send the machine to service center again. Terrible. Shall i just give up this machine (and $800)?
Ok but not worth the money – It looks nice...it's volume of air flow is quite low taking its price into account. I'm sure it's much noisier than a conventional fan at the same air flow. It's quite noisy on night mode contrary to what some say. In. A living room no problem, but in bedroom it's quite audible. I feel that a lot of owners are brand loyal so happy to pay a high… Read more
price for something that doesn't offer a lot over others taking the price tag into account. I have given feedback for improvements of functions on their forum, but the answers (and other topics I've read) from dyson reps indicate that features don't really get added it's more talk, which is surprise for a premium price device.
Recent reviews
Far too loud! – Returning this fan tomorrow as I was hoping for a silent quiet fan and it's so loud. You cannot sleep with this on the high setting as it's like sleeping with a vacuum cleaner on
Overpriced cumbersome piece of rubbish – Noisy Hard to adjust Poor airflow Ridiculous remote control so small and not at all intuitive Cumbersome and difficult to move Very unhappy It does clean the air a bit though. Show details
Expensive and disappointing – The output of this fan is extremely weak unless you have it above the 5 setting and then it's so noisy you can't sleep. You would literally have to raise your voice to speak on the 10 setting. Money would have been better saved and used to install ceiling fans. I've noticed no difference in the quality of the air, but that could be that we live… Read more
rurally and there's not as much pollution as a city. I've not noticed an improvement in my asthma either. I didn't buy the fan because of the air purification feature but the display is complex to read and unless you look at the manual - apart from the obvious temperature, humidity, CO2 readings, it's difficult to know what the symbols/indicators mean. Then the filter replacements are $99. I'm not sure how often these need replacing. I've had the unit less than a month. Overall, in my opinion, this is
It is OK but not worth the money – We are a Dyson household - vacuum cleaner, hairdryer and straightener. This is the first time I have been disappointed in a Dyson product. I bought this fan in the Black Friday sales as we don’t always have the AC on as it is only the two of us at home now. Even on sale it was $600 and it is not as cooling as the tower fan we bought from Aldi… Read more
for $60.00.
You cannot adjust the actual fan speed only the amount of air that comes out - it would be much better if you could have the fan on a three speed with the amount of air at say seven.
Even on nine this does not put out much cool air.
Nobody needs this fan and if you are buying to cool down, go to Aldi.
Find out how Dyson Pure Cool Tower compares to other Standalone Fans
Know better, choose better.
Misleading Advertising – I bought this product because it was advertised as a tower fan with air purification abilities. My expectations for $800 is that it would perform both tasks exceptionally well. I did a side by side comparison of the tower fan I was replacing and as a tower fan, it performs terribly, the airflow even on the highest setting is barely noticeable at a… Read more
distance of 1.5m despite Dysons claims of powerful airflow and cooling abilities. Not to mention the noise, it operates louder than I would have expected but more importantly, it’s a really unpleasant noise. Don’t buy this product expecting to use it as a tower fan, despite the advertising, it is not intended to be used as one.
We are sorry to hear you are disappointed with the… Read more
Very happy! – Set up: 15 mins to remove packaging, check instructions & remote control, put filters in and start it. Filtered air particulate matter (2.5ug and 10ug) in 5x5 m2 room in 20 mins from ~74ug to 25ug. Extremely easy to use and operate. Not noisy at highest fan speed(10), and low fan speeds are very quiet. Optional Fan function gives nice light… Read more
breeze even at 5m distance. Filters @$99 per set. (2 sets required) are pricy, but last 1 year if operating 12 hrs/day. Unlikely to use that often! Only improvements could be: 1. a little trolley or built in wheels to enable easy moving between rooms. 2. Handles for carrying. (Not supposed to use the loop). Summary: Does the job. Very impressed.
Very effective air purifier and fan from the wizards at Dyson – I received the Dyson "Pure Cool" fan and air purifier on 11 December 2019, which was a fortuitous time, because of the terrible smoke pollution from the bushfires around Sydney, where I live. I’ve been testing it out now for almost a month, and it has functioned exceptionally well. Which you would expect, from the Dyson company, which promotes… Read more
itself as composed of technological wizards.
The fan unit comes in quite a large box, but is easy to assemble, and the set up went smoothly. It’s a stylish unit, which I let sit on the floor; it’s fairly innocuous, and because of its design without visible fan blades, it’s reasonably unobtrusive. Of course, the Dyson design ethic applies, it looks ‘modern’, and overall it is attractive, I think.
Its power plug is quite bulky, but skinny, so it fits nicely into most sockets and power boards. The power cable is quite long, at 180 cm, which is a good feature. It has two separate types of filters, each of which is in two parts that clip around the base, and I had no problem in installing these.
There is a control unit, that is magnetically held on the top of the unit, curved to fit neatly there. The buttons on the control are small and squeezed together, so people with fat fingers or poor eyesight might get frustrated. But the most important control, namely “off/on” is also a big button on the base of the unit, so I tend to use that mostly. There’s even a third way to operate the fan, using a Dyson smartphone app, which is a bit better and more spaciously designed, which is the better option than using the small control unit, I find, for controlling the additional functions.
The Dyson control app, is called “Dyson Link”. It works with my Android smart phone, (and also with Apple phones). It connects by Bluetooth (Ver 4+). I did hold the phone close to the base of the device, which Dyson suggests and the pairing process worked well. However after the first time, the app decided to update the fan’s software, and then sat doing the update for quite a long time, and I was unsure if it had failed. But I wandered off, and when I returned an hour or so later the fan was back online, and that hasn’t happened since.
I used the device without installing the phone app for the first few days, (because I was lazy), and there’s a display on the device’s base that shows the purification indicators, as well as the air temperature and humidity. So there’s no need to use the phone app if you don’t want to, although from my experience, you should as the phone app is very useful.
One of the filters is of the “HEPA” type, which filters sold particles from the air stream, and the other is of the “active carbon” type, which removes pollutant gases. The machine monitors the life of each filter, and will advise you when they are clogged and need replacing.
How well does it work?
It’s both a fan and an air filter. I’ve mostly positioned it in my study, which is a room roughly 3x4m, and I spend a lot of time in there. The room is full of books and computers, so the air there is always a little stuffy. I was actually surprised at how well it worked at purifying the air. When switched on in the morning, the device measures quite ‘high’ levels of pollution, the main culprit being NO2, which Google informs me comes from gas burners (which I do not have) and cars exhausts (which are an issue), and probably also from Sydney’s awful smoke pollution from the bushfires that are currently ringing the city. But after 20 to 30 minutes of operation, the levels return to ‘good”, and the air is noticeably fresher. After a few weeks of trialling, I have discovered that the NO2 pollutant peaks at just before 9am in the morning, which I have interpreted as matching the queue of cars idling in the street outside my apartment, caught at the traffic lights for the school run. Impressive sensitivity!
It is located at the opposite end of my apartment to the kitchen, and I’m impressed at the pollutant monitoring there is an obvious decrease in air quality, showing up as an increase in the air pollutant readings shown on the Dyson app’s graphs, when I cook a smoky dish or burn toast, even though the smell is coming from a long way away.
The fan is efficient too. The hidden blades means that the noise is less than for conventional fans. I’m operating the device on level 3 (out of 10) in my study, and there’s only a soft ‘white-noise’ sound. The device can also be operated so as to only filter the air, (where it runs backwards, and some air comes out the back). Operating the fan at it maximum level of ‘10’ is noisy, but not as much as with a conventional fan, I think, for the same air flow effect. The maximum fan speed does not produce all that big a wind, but enough for most room sizes I estimate. I generally operate it at level 3 or 4, which has a good cooling and filtering effect in my study.
The fan has a timer function, or it can be scheduled (over 7 days), using the smartphone app. It also has an oscillation mode, which can be adjusted between 350, 180, 90, or 45 degrees. In the fixed mode, you can easily point it at any direction manually, just by rotating the top portion on the base by hand, which is very handy. There’s an ‘Auto’ mode, that optimises its operation. There’s a quiet and low flow ‘Night’ mode too.
The device keeps track of air temperature and humidity too, which is not especially important, but can be useful.
Disadvantages: What are the disadvantages?
The instructions say not to hold or carry the device by the top, but that’s the obvious way to do it. It’s the size where it needs to sit on the floor, so it’s awkward to bend down and pick it up by its base; it’s much more natural to hold it at the top. Confusing, and a bit surprising that Dyson have not found any easy way to carry the unit around. In the meantime, I mostly move it by lifting it at the top, (gently, because of the instructions!), but who knows if that will eventually damage it? But I don’t need to move it around all that often.
The pollution levels show up in the Dyson app, and are colour coded as ‘good’ or ‘poor’. But absolute values are not shown, and in my apartment the NO2 levels are the main problem, but I’ve no idea what the ‘poor’ indication actually represents. There’s a bit of a guide provided by Dyson, using the ‘i’ information link on the phone app, but it’s not especially clear.
Also, the data is captured by my smart phone, on the Dyson app, but there’s no way to download it, or keep it. I’m assuming the data ends up with Dyson? It would be better if I could keep it, and monitor the pollution over time It seems to me the app is not fulfilling its potential.
The unit interfaces with the Amazon ‘Alexa’ smart home system, but not the Google “Home / Nest” system. I’ve set up Google Home devices and smart globes and switches throughout my apartment (I’ve probably got over a dozen devices linked in), so the Dyson device can’t be connected currently through the Google smart home system. Which is a shame. But possibly they will get a Google version working eventually.
I suppose the main disadvantage is its price. It is expensive; ~RRP $800. And of course, the two filters have to replaced regularly. Each has a RRP of $55. (A perusal on Amazon and eBay seems to indicate they can be obtained there at a cheaper price, though.) Dyson doesn’t say how often they will need replacing, and the device monitors their efficiency and will tell you when they need replacement, as does the smartphone app. With the smaller model, Dyson indicates the filters should last a year. Obviously it will depend on how much you use the device, and how polluted the air is.
However I’ve been using my fan quite heavily for almost 4 weeks, in Sydney’s bushfire polluted air, and the filters are each now showing 95%, so I’m guessing that their lifespan might easily be a year or more? Which is a reasonable lifespan, and replacing the filters regularly is desirable, so that the pollutants are discarded.
My last air purifier (a Philips model purchased many years ago and used for a few years, with a few replacement filters, that eventually became impossible to obtain) came with a negative air ionizer, and I’m a little disappointed that the Dyson unit lacks that feature. Although, I was never sure if the negative ion generator was a gimmick, nor was I sure that that device actually generated a significant level of ions? Subjectively, I thought the negative ionizer worked, but ionizers consume more electricity, and there might also be hazardous health implications (eg, see https://en.wikipedia.org/wiki/Air_ioniser ), so I can understand why this feature is omitted from the Dyson version.
Summary:
This device arrived at just the right time when Sydney was blitzed under smoke from the surrounding bushfires. I’ve always had sinus problems and allergies to air contaminants, and I’ve used another air purifier in the past. And I sleep with a CPAP because of sleep apnea, giving me clean, humidified filtered air all night, which I miss during the day.
So I was more interested in the purification aspect, and I’ve been surprised at how well that worked. My allergies and sinus problems were reduced when I ran the Dyson unit in my room, and the pollutant monitoring seems to be accurate and sensitive, even though the results are hard to interpret. But the device’s readout showing a ‘good’ air quality actually felt good to me, and helped with my breathing.
The Dyson’s fan function was efficient, and seemed significantly quieter than for conventional fans, although not especially powerful. The Dyson phone app lets you control and schedule the unit’s operation, and is useful, while not necessary if you don’t want to use that.
Is it worth the price? I was lucky in not having to spend the money, as this came to me under the ‘Ambassador’ program. But I was seriously considering buying an air filter, because of the bushfire smoke problem, and because of my breathing allergies. I can honestly say that after using the Dyson, I would get one. If air pollution does not affect you, then you might not want to spend the money. But if your health is an important consideration then the Dyson Pure Cool is a worthwhile investment. In short; surprisingly effective.
Excellent purifier, average fan – We got this unit just in time for the summer bush fires, and it did not disappoint with it's air purifying functionality. Outside was a hazy, smoky mess and all of us were developing a cough. Once we closed all the windows and ran the Dyson Pure Cool Tower, the air inside the house was clear and crisp and the wheezing subsided. I love how when… Read more
you turn it on it immediately tests the air quality in your home and gives a reading on the LCD screen, and you can watch as the reading goes from poor to good rather quickly. Generally the reading stays at good most of the time now, unless I'm cleaning. I sprayed some surface cleaner nearby and it immediately turned to red, which is impressive. It's constantly monitoring when it's on, and quickly cleared the obnoxious chemicals from the air.
It comes with the typical Dyson genius features, such as the remote that is shaped to fit the top of the fan and magnets into place, and it is very stylish and sleek, easy to clean and fits into any corner of your home. It is very light and easy to move by picking it up under the top arch, and it has the same good build quality you'd expect from a Dyson product.
It was easy to assemble and the functionality of the buttons on the remote is easy to understand, plus there's the super easy to navigate smart phone app that allows you to monitor & control the machine from another location and setup timers. You can also see the machine working from the app, as it gives you the Air Quality Index, Outdoor Temperature, Relative Humidity and Pollen Levels for your location outside, and then all the same reading from your machine inside. So at the moment the AQI for my location is rated as very poor outside, and good inside.
As a family we've also noticed less allergy suffering this summer season. We are all quite bad hay fever sufferers but it's been minimal since using the machine inside the house, which is a bonus.
In regards to the fan functionality, this is where I find it to be lacking. I can't feel any air circulating around the room until it's up near 8 or 9, and then it's only when you're standing right in front of it, plus it gets quite loud at these speeds. We have other fans that circulate air around the room more effectively, and are quieter.
We had it in our room on a hot night, and to get any sort of decent airflow in the room it had to be on a high setting, which was too loud to sleep, so we went back to using our other fan which is quieter and more powerful. I understand that it's not designed to circulate air as such, and that the fan functionality is part of the purifying functionality, but at this price point it's ability to move air in a room on a hot day is underwhelming.
It does oscillate and can rotate up to 350 degrees, which is a great feature and helps with the circulation of air, but it doesn't lock into place when it's not oscillating which is disastrous with an 18 month old around. I have found it facing the wall so many times as our toddler thinks it's a great toy to spin around in circles and then wander away with the fan blowing at the wall. The on/off button is also at toddler height, so I've also come into our living room to find it turned off when I need it on, and vice versa. One bonus in the kid-feature area though is that it doesn't have blades, so there's no temptation for kids to stick a pencil or fingers into it like other fans.
Overall I give it an average rating. The Air Purifier technology is great but the unit is let down by it's unimpressive fan.
First up, let me clear the air – ... by using the Dyson Pure Cool Tower! Disclaimer: I am a Productreview.com.au Ambassador and will be reviewing the unit provided to me by Dyson. What a fantastic product this is. Given Sydney's degraded air quality due to the bush fires, we’d actually toyed with the idea of buying an air purifier. Despite keeping the doors and windows shut… Read more · 2
during the worst of the smoke, we’d noticed a coating of soot in our apartment, particularly on darker coloured surfaces. My wife and I were particularly worried about my 3.5 year old son as the air was full of dangerous (even carcinogenic) PM2.5 and PM10 particles.
We didn’t really need a fan as we are lucky enough to have good cross ventilation and can rely on ducted air conditioning during the hotter days. During our infrequent retail outings, we had looked at Dyson purifiers and thought they looked the goods, but were out of our budget. So we were thrilled to know we’d be receiving the Dyson Pure Cool Tower.
When the item arrived, the first thing I noticed was the size of the box. From what I remembered about the device, the box was not much larger, so Dyson has been very efficient and not wasted packaging materials unnecessarily.
When I opened the box, I was pleased to see lots of recycled cardboard material in place of foam. Extra marks here for Dyson. The box contains the Pure Cool Tower unit (obviously), carbon and HEPA filters, a remote control and power pack. Everything to get you started.
Putting it together was a breeze. Others have complained about the lack of information about which direction the filters should be installed, but I found them easy to insert and heard a click almost straight away. Just remember the carbon filters are green and the HEPA filters are purple, it doesn’t matter what direction you install, just listen for the click and you’ll be fine.
It really is an attractive piece of kit. It’s got that sleek, clean Apple iMac kind of aesthetic and will suit pretty much any environment. Dyson has really nailed their design and it’s definitely become a trademark. Despite the Pure Cool being over 1M high, the unit is very stable thanks to the sturdy base and certainly a lot safer around young ones then the old pedestal fans I grew up with. The large backlit display on the front of the Pure Cool is easy to read in bright light or in the dark and provides a ton of useful information about the fan and the air quality. I am also a fan of the remote as it’s super easy to store as it’s magnetic and it sticks to the Pure Cool. It is also very minimalistic and simple to use while still including all of the functions you’ll need.
Now I’m going to digress a little here and tell you a little about what the Dyson Pure Cool Tower is supposed to do so we have a baseline for comparative performance. The Pure Cool has two main functions. Primarily, it is an air purifier. I’ll talk about why this is more important than the cooling a bit later.
The purifying functions improve air quality by removing harmful microscopic and macroscopic impurities from the air. Some of these can be tiny, potentially cargenogenic PM2.5 particles with a diameter of less than 2.5 micrometers (about 3% the diameter of a human hair). These are usually smoke particles (plenty of that around at the moment), organic compounds such as bacteria, exhaust and cooking fumes or harmful metals and can usually only be detected with an electron microscope. The atmosphere also contains PM10 particles including dust, pollen or mould. Both particle types are well and truly small enough to breathe in and can stick the inside lining of your lungs. Needless to say, that is not good news for anyone, especially those already suffering from asthma or a pre-existing lung condition. Oh and the Pure Cool also removes odour causing bacteria, stale smells and other smells too ;-)
In my opinion, the cooling function is secondary to its purifying function. But it is still very important given the Pure Cool’s hefty price tag. The Air Multiplier is essentially a bladeless fan in the same vein as other Dyson fans, but it does promise significantly more air flow than regular pedestal fans and offers a super wide 350 degree oscillation.
The first thing I did after unpacking everything was to plug the Pure Cool into the mains power. Man about the house style, without reading the instructions. Our power outlets are in the skirting boards, so the relatively long power pack was a struggle to plug in as there wasn’t a lot of room between the outlet and the floor. I also noticed the power cord was not all that long and measured it to be 1.8M. This makes things a little challenging moving the unit or positioning wherever you’d like without the aid of an extension cord. I solved both issues with an extension cord actually, but still I would have liked a slightly smaller adaptor. These are relatively small issues though.
Once I’d powered it on, I gave the Pure Cool a few minutes to analyse the air quality in our lounge room. While this was happening I took the opportunity to download the Dyson app. Here’s where things went a bit south for me though. Although I was able to link the device via the app, I was a bit concerned that I was only asked for a WiFi password and the Pure Cool was off and away. I am very security conscious and the lack of a MAC address or information about what the device was doing concerned me greatly. My router logs showed the Pure Cool was constantly hitting api.cp.dyson.com. I don’t know what it was doing and it makes me feel a little uncomfortable. So much so, I removed it from my network and decided to rely on the supplied remote control to operate the unit.
Once the front panel and app were displaying (what I assumed) to be the current air quality, I had to pick my jaw up off the floor. Both PM10 and PM2.5 levels were “very poor” in our lounge room. Setting the Pure Cool to auto, approximately 6 hours later and levels had dropped to “good”. The Dyson app makes it easy to monitor progress as does the large display on the front of the unit. Importantly, the air just smelled better. Since using the Dyson, we’ve noticed a big drop in the amount of dust and more importantly, the soot we’d been seeing all over the apartment. Practical experience has shown that the Pure Cool’s maximum room size is no more than about 50m2. Understandably, this meant we did have to move the unit around quite a bit to get the best results. Air filtration and air multiplier was very quiet when set to auto and the sleep mode ensured we could use it in the bedroom at night without too much noise.
Analysing the fan component solely by itself, the Pure Cool probably loses some points here. I’d really call what it does as air movement rather than cooling. It pushes out a large amount of air, far more than any domestic fan I’ve ever used, but the air was certainly not cool enough to replace air conditioning, even in a small area. It was probably more useful as a mechanism to support air filtration than anything else. One of the biggest drawbacks is that setting the fan to manual settings to improve air flow increased fan noise exponentially. On the maximum setting, the unit was far too noisy to have in the bedroom. Lower settings were hardly noticeable and on cooler smoke free evenings the unit provided enough air movement to keep the rom fresh. Having such a wide oscillation angle was hugely beneficial in this regard as the whole room was refreshed.
Dyson gives you a couple of extra filters in the box and from what I understand, they have a lifespan of about a year through normal use. Apart from filters needing replacement, there is not a lot else that needed to be maintained. Low power consumption, also means it’s relatively cheap to operate.
The elephant in the room with this product is definitely the price. It’s certainly not cheap, but in the long run, for those that can afford it, the Dyson performs well enough to justify the cost. The build materials and construction quality are also very high. We’ve had compliments from those that saw the unit in the flesh over the Christmas period.
Pros + a nice looking product that will fit in almost everywhere + build quality and materials are fantastic + air purification performance is brilliant + practical experience has shown an improvement in air quality + very easy to set up and maintain + bladeless fan is fantastic at keeping little fingers safe + less than 5kg in weight making it quite portable + air multiplier function moves a huge amount of air + inbuilt lcd is easy to read and very functional + very wide 350 degree oscillation provides more even air flow + auto setting is really all you’ll need + energy efficient
Cons - power plug is awkwardly large and will not fit into power outlets low to the ground. - possibility of Wifi vulnerabilities due to poor security - power cord is too short to position it anywhere in the room - raw cooling power could be better - air multiplier is very noisy at higher settings - price point is too steep for most
Overall, the Dyson Pure Cool is an attractive appliance that will fit into almost any home. It’s easy to use and easy to maintain. Sure it’s pricey, but factoring in the improvements to air quality and therefore your family’s health, it’s a good investment. Excluding the issues I have with the way it uses WiFi the only gripe I have, is it’s lack of raw cooling power. The air quality in our apartment is noticeably better and our sleep has definitely improved. Weighing it all up, I’d definitely recommend the Dyson Pure Cool for anyone in an apartment, especially those suffering from allergies or lung conditions and anyone concerned about the toxic particles in the atmosphere care of the bush fires.
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Greatest Device I Didn’t Know I Needed! – All anyone in Sydney is talking about at the moment is the bush fires. The air has been almost unbreathable at times. Sports at schools have been cancelled, children are playing indoors during lunch and recess. This Dyson Air Purifier/Fan has become an essential part of our lives. We use this fan/air purifier every day and every night. I didn’t… Read more · 1
know such an amazing device existed. As an occasional asthma sufferer, I have certainly noticed the benefits of this device. It has both the features of a first quality air purifier and a tower fan. It shows real-time information about your indoor air quality as well as historical data. It also shows the outside air quality which is from third party regional air quality data.
This smart device connects to an app via WIFI. You can see real-time data whilst out and about and you can adjust the fan on the go.
Testing: The timing of the arrival of our Dyson Cool Air was amazing - right before one of Sydney’s worst air quality days in living history. The kids were going off to school with face masks on. Apparently, the air quality was something like 10 times worse than Beijing. This was a perfect opportunity to test out the performance of the product. The three photos below show the transition of the air quality during the day. These are screenshots from the app: 7:25am Air Quality inside and out was “Very Poor”. The PM10 particle level (caused by fires) was extremely high. 2:04pm By this time the air quality in the lounge was “Fair” and you can see that the PM10 particle reading has about halved. 2:47pm the air quality was “Good” and the PM10 levels are significantly lower. In the last photo, you can see the “more information” section from 2:47pm the app also shows the PM2.5 particles which apparently are the really dangerous ones which can lodge in your lungs. They also went steadily down during the day. We have been moving the fan from our bedroom at night to the lounge room in the morning. So, in the fourth picture, you can see the early morning good air quality upstairs followed by the air quality in the lounge area which was really bad when we moved the fan. This test was done in a non-open plan room, but with the doors to other rooms left open as we would normally have them. From a purely subjective point of view, the air smells much better! On bad days in Sydney, you can't help but notice the foul bush fire smell. It is everywhere outside and it seeps into our garage and under our doors. The smell is completely removed by the Dyson Pure Cool.
Air filtering Effectiveness: 5 stars out of 5 As you can see from the above, the filtering ability of this device is an absolute marvel. Bear in mind - it does take time. It does use a relatively low amount of power so it is best to leave it on during the day even if you are out. I haven’t worked out the relationship between the fan speed and the air filtering speed (see below). There is an automatic mode so it can adjust itself as needed during the day. From a purely subjective point of view, the bush fire stink is completely removed. One nifty feature that we haven’t needed to use yet is the reverse function instead of blowing the air around, it can be set to a diffuse mode where the air is gently expelled out the back of the fan, instead of the front, stopping the cooling function. This will be handy in winter when we light our open fire.
Fan Effectiveness: 5 stars out of 5 This works just like Dyson’s other revolutionary fans. It sends out a lovely cooling breeze which doesn’t chop up the air like conventional fans. You can set the oscillation angle to various settings between 350 (almost a complete circle!) and 45 degrees or you can set it to not oscillate at all. I have found that now that we are using this fan, I am happy to leave the air-con off more often so in the long run this will save us money.
Ease of Use: 5 stars out of 5 The fan was easy to set up out of the box. You just need to unwrap it all and push the filters on. It isn’t quite as straightforward as it is in the video. Theirs just instantly “pops” on but I did have to fiddle around a bit and line everything up correctly in order for the clips to close properly in place. The app was very easy to download, very easy to sync to the device and very easy to use. If you leave the device on during the day, you can remotely check the air quality at home and also change the settings of the fan. It also comes with a small remote which is very neat and does everything you need it to do. One of our favourite features is that the remote is magnetic and it can live on top of the fan and lessen the chance of it going missing.
Looks: 5 stars out of 5 I have checked out competing products on the market and this one, of course, has the Dyson good looks and outshines every other product many times over.
Features: 5 stars out of 5 The Dyson Cool Air is certainly packed with features. It has a double filter consisting of a HEPA filter as well as a charcoal filter. Apparently, they last for about 12 months if the it is used every day. It will be interesting to see how they fare, working overtime in the terrible Sydney environment. It has a small LED screen built into the fan. It took me a while to work out that there is quite a lot of information hidden in there it can be accessed by using the remote.
It has a nifty, small remote which does everything you need it to do. One Dyson design feature I love is the fact that the little remote is magnetic and it sticks magnetically to the top of the fan so it is less likely to get lost.
The app is easy to connect and use. It connects via WIFI and once set has never disconnected itself. Air quality can be checked and settings adjusted via the app. It has a huge amount of information about particulates in the air as well as being easy to use.
Another nice feature is night mode when night mode is activated, the fan speed lowers and goes very quiet and the LED screen is dimmed. I have been leaving it in normal mode recently and I have not had a problem with it. The fan noise is quite a “white noise” type of sounds and I don’t find it to be bothersome, despite being quite sensitive to other sounds (at night I can’t have a clock radio in my room due to the constant high pitch noise emitted). In night mode, a timer can be set for it to automatically turn off after a period of 1-3 hours.
The only thing that was a bit lacking is smart home connectivity. I have set up some iPhone shortcuts. I can manage to switch it on and adjust the fan remotely via Siri but I couldn’t work out how to switch it off. It did take a bit of trial and error to work out the shortcuts - there is no information available about how to do this. Apparently, it does have some connectivity with Alexa. It doesn’t seem to work with Google Home at this point but might in the future with updates. Being a smart device, the features are updated via WIFI.
Pricing: 2.5 stars out of 5 This product should not be compared to a tower fan. It is so much more! Having said that, if you are just after a simple air purifier, there are numerous ones on the market for between $250- and $400. This one is available at Harvey Norman for $798. The most expensive one there is by Phillips at $949. Dyson has of course completely rethought the design of this product. As with all of their products they appear to work from a ground up “what do we need this to do” philosophy. They make extremely user-focused, user-friendly, beautiful to look at and use products. Everything they make is an engineering work of art.
Despite this engineering work of genius, the $798 price ticket puts it out of reach for many people. In the same way, having curly hair, I’ve heard that the best dryer by far for curly hair is the Dyson Supersonic. But at about $500, I simply can’t justify spending that kind of money. Having said that, the Dyson Pure Cool includes significantly more features than the lower priced air purifiers on the market and it looks 100 times better. It works well as a fan for starters it is just like the Dyson Cool range of fans delivering a cooling breeze of air which is not chopped up. The app is amazing and it has numerous easy to use features. The device itself also has a comprehensive LED screen with all of the relevant output information as well as information about the speed and oscillation angle etc.
So if you are in the market for a Dyson Air but you also want an air filter, this product does both jobs equally effectively and this is reflected in the price tag about the same for if you were going to buy the Dyson Air plus a separate air filter.
Questions: Disappointingly, I contacted Dyson to ask them about the relationship between the air output and the filtering rate but I received no response. The air filter apparently only filters out a percentage of the air being pushed out by the fan. On automatic mode, on the really bad air days, the fan seems to run at full tilt. Is this necessary? I don’t know. Is the air filtering quantity directly related to the fan output? I don’t know. Is there a set point at which the air quantity filtered is reduced? Again I don’t know.
I'd also be very interested in hearing about Smart Home and Siri Shortcut improvements.
I have reviewed this product as part of the Product Review Ambassador program.
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Goodbye Bushfire Smoke and ALL other nasty smells EDIT: My favourite and most used appliance – This purifier fan is amazing. We’ve had bushfires and 47+ degree Celsius heat which is unbearable. My sore throat from being outside and even in the house near fire disappeared when I sat near the purifier. What a relief from the smoke. Our twenty thousand dollar air con unit even struggles under these summer conditions. This is a fan with a… Read more
purifier not an air con unit. If your expecting to just use any fan in these mind bending temperatures you’re going to be hot. I use the purifier in conjunction with the air con on days over 38+ degrees Celsius. It cleans the air coming from the air con too. Omg so, so, so, so useful. When on auto mode I sprayed deodorant near it and it kicked into gear immediately like magic. Removed the air particles in a few minutes and the strong smell literally disappeared.
It purifies like a champion and I mean a champion. Stick it in a musty room and the smell disappears with a full monitor and graphs of what the air quality is in real time. It has an amazing little colour screen that shows live the air quality. Brilliant. Love it.
The purifier, fan and all functions can be fully monitored from my phone and has control through Siri. There is also a remote control but I prefer the app which is really good. I love the future! The fan can swivel 350 degrees or other variants of swivel too.
Being able to control the exact angle, swivel and direction of the fan is excellent. A total winner in my book. This is the first fan I can sit near and not get sinus issues from. I can sleep with it on and the sleep mode is amazing. It’s not noisy anyway, but sleep mode is brill.
The unit came packed nicely with a lot of cardboard recyclable material. I’d still love to see any single use plastic fazed out though.
Super easy to put together as the parts are symmetrical and can go either way. Just look at the diagrams. It’s that easy. When I say parts, I mean the base having two snap-in filters and covers. I could instruct a child how to do this.
Overall, I love this product just like any other Dyson product. I have bought them for years and have never one even been slightly disappointed. This unit is absolutely in the same vain. I’m considering purchasing others. Keep up the brilliant work in design and integration Dyson.
Edit: I’ve had this for a while now and this is the best appliance I own. I use it for at least 10 to 20 hours a day and I can’t live without it. Have you ever been in a room with someone who is sick? I just put this on and it works so well. This really does clear up the air to a degree that I now don’t want to live without. I would highly, highly recommend.
Waste of money – Absolute waste of money! Very disappointed with this product. We live in Australia so the heat can be unbearable and this fan does nothing! You need to have it on the highest setting to get any air and it's so loud I could not sleep through that noise. It's like a jet engine in your room at night, Yeah there is the night mode, yeah it's quite but… Read more
unless you sit right in front of it you can't feel anything. The fan I got for $50 at the local Supermarket that was much better in air output, more effective at keeping us cool and the noise is not as loud. The main purpose of this product is to keep you cool and be quite enough to sleep, it is ineffective at both of these things! Do not waste your money.
We are sorry to hear you are unhappy with your Dyson Pure… Read more
Consider if you need a purifier or a fan? – As usual Dyson product is well packed. This even comes with a handle on the side of the box for easy carrying. There are not many parts to put together, but I did struggle to fit the filters in, as the diagram does not specify which end goes on top, and which end goes on the bottom. I did not want to click in too hard in case it gets stuck or I… Read more
accidentally damage the part.
After few careful attempts and luckily I heard the click sound that I was looking for. It turns out that it does not matter which end of the filter is the top or bottom. It would have been helpful if the instruction have stated that.
The Fan does look very modern and sleek once assembled; I love the fact that there is no blade, which adds safety around curious kids, not having to worry about them putting their little fingers in.
It also comes with a remote control, this allows me to turn on the fan and adjust the speed and range of angles (up to 350 degrees) without getting out from the sofa or bed which was handy.
There are 10 settings on the fan, there is also an option to have the fan blowing out the back, if you just want to purify the air but do not want the fan blowing to you directly on cooler days. The night time mode lowers the fan speed to provide a quiet setting with a dimmed display.
I thought it is pretty smart that there is a built-in reminders to let you know when the filter needs to be replaced and which side it is. According to Dyson if you run the purifier about 12 hours a day, the filter should last around 12 months (this varies depends on the quality of the air in your house). The glass HEPA and inner carbon filter currently cost around $110, which I think is quite expensive, providing this is an ongoing cost.
The digital display tells you the air quality and humidity level. It claims that it captures 99.95% of harmful pollutants. This is all good but the air quality is very good where I live, so this function does not provide too much benefit to me
The plug is very big, depends on where your power socket is located and positioned, it could make it difficult or impossible to plug it in. I would also prefer a longer cord than the existing.
With it's tall and slim design it is best to be positioned in the corner of the room, to prevent tip over by accident.
I personally find there is a major down fall of the design. Since you can not pick it up from the loop on the top, you need to bend down really low to carry it from the base, and because it is tall and slim (about 105cm tall and 21cm in width), and does not have any handles to grab on, you need to wrap your arms around the base to pick it up, which is not easy to carry around.
I could not understand why Dyson hasn’t thought of making a handle around the base. It would be ok if you just leave it at one place, but since it’s a portable design, it should be practical for portable use
Overall in my opinion to use it as a fan, I would not have paid this much for it, as it provides no better cooling than an average fan. But for someone who requires a purified air with a fashionable display design, and the safety of a blade-less fan, this can be an option to buy (providing that they don’t need to move it around to different rooms on a regular basis, and have factored in the ongoing replacement filter cost)
Operation is a BREEZE – I received this product to trial as part of the Ambassador program. In a nutshell - I like it. There are 3 things I like most about it - it's stylish, punches out a good amount of air and the remote control. It's really simple to put together out of the box and super easy to operate. It's a purifier sure, but for me it's a great fan. Let's face… Read more
it, the air quality in Australia is great, however I imagine people with allergies would really benefit from its air-cleansing capability. Having said this, I would've loved to have taken it with me on a recent trip to China where the air at the moment is deplorable. Similarly the hotel rooms absorb the stench of cigarettes. THAT'S where I would like to have the Dyson. In fact, there's a huge market there for this product because I know it does a great job of cleaning the air in a room.
On low power, the fan makes little to no noise. Being a light sleeper this is important for me. When you crank it up though (and it does have a fair bit of grunt), it gets noisier. The rotating function is handy and the accompanying app is cool too.
If you're looking for just a breeze to keep you cool, this would be too steep in price for that, just get a fan. But if you need the air quality improved in your home then this unit is for you. It's filters do a fantastic job at removing fine particles and are simple to manipulate.
It's a quality product built by a quality company.
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Does a great job and looks great too! – I've been using the Dyson Pure Cool Tower White Silver for over a month now. I got it at the best time considering the appalling air quality in most of Australia due to fires and drought. My part of the country is certainly no exception. I honestly wish I had five more of these units so I could position one in each room! I love the design and… Read more
finish of this product. It is extremely well built and is a high-quality item. I find it suits my house perfectly and should be a great addition to any home.
I suffer from chronic allergies and my hope was this Dyson product would offer me some relief with so much smoke and dust in the air. I positioned the fan in the main bedroom to give the best chance of helping me sleep through the night and get relief. I decided to set the fan to automatic and it works a treat on this setting. The fan speed increases as needed. It's quite impressive.
I installed the Dyson Link app on my Android phone and this allows me to adjust settings and turn it off or on wherever I am. The installation process was straightforward, and anyone can do it if you've got Wi-Fi in the home. I'd recommend buyers of this Dyson install the app for full functionality. You can get it for iOS as well.
I think Dyson's fan design is great and it is stable due to most of the weight being in the bottom of the tower. It will sit comfortably on a table or on the floor. I like the fact there are no visible or accessible fan blades that can pose a danger for little kids or pets. Its very quiet in operation even on higher fan speeds. I don't use the oscillation feature but it is there if you need it. This feature is also adjustable to your liking and is something I'm sure most people will use. It does work extremely well and the settings allow a high degree of customisation to suit. The oscillation is also adjustable through the phone app.
Since I have used the Dyson Pure Cool Tower my allergy problems have improved significantly. I sleep a lot better at night now with far fewer interruptions from sneezing and other allergy symptoms. If you have allergies I suggest you at least consider this tower fan from Dyson. All I can say is it's worked great for me. At the very least it has removed a lot of the dust and smoke particles from the air in the bedroom according to the air quality data from the phone app and my own reduction in symptoms. It is expensive for a fan I suppose but, for me, it has been a blessing. I am considering buying one for my son's bedroom. He also suffers from allergies and I'm sure it would help him.
I've tried it in the living areas of the home and it works great there as well. We simply move it to wherever it's needed just like you would a traditional fan. It's just much better looking and works better than any regular pedestal fan. I am genuinely impressed with this tower fan from Dyson. The only drawback is it's quite expensive for a fan in my opinion. You would have to decide yourself if it's worth the money. I think it certainly is and there is no reason to think you wouldnt get a long service life out of it. You can get replacement filter cartridges for it direct from Dyson Australia and they provide back up if something goes wrong.
The Dyson Pure Cool Tower is a very good product in my genuine opinion. There is plenty of power and airflow from the fan and it's an extremely useful household appliance. If you can fit the purchase price into your budget I strongly recommend you consider it. It is a tower fan with a high level of customisation of features and operation and the added benefit of air cleaning / filtering. I like the phone app and the ability to operate the tower remotely through this app. It is a high-quality product from what I consider to be a reputable company. Highly recommended.
- +1
Ambassador review: an over-priced fan that is another security vulnerability on my network – So this fan arrived at a very timely part of the year Sydney has been facing serious air quality issues due to what has been called, “the ring of fire” surrounding the city. Sydney is a basin which means that smoke settles and it stays until sufficient winds are able to dislodge the smoke. This meant the testing period for this air-purifying fan… Read more
had a very interesting proving ground. I won’t be pouring every feature of this fan, as I know this information is widely available I’ll stick with my experience.
Despite the fact the fan was useful during this period, you will see that I have a bone to pick with Dyson about what this device is doing on my network and the upload/download activities that are occurring without my consent and without the knowledge of most users. This was aside from the extremely frustrating experience trying to connect the device to my network.
A little more information on this proving ground: we live in a two bedroom unit in the eastern suburbs. We have multiple windows (7) and a front door. During the heavy smoke periods at least 3 times in December I resorted to taping up windows and installing new seals around our doorway due to the heavy smoke. So how did the fan do? There are two elements to air-purifying that matter, in my view. 1) detect the contaminants 2) filter the contaminants.
What I like about the Dyson Pure Cool fan is its ability to measure the type of contaminants in the air and provide users with a reference air quality. This means ‘good’ or ‘poor’ etc accompanied by a green, yellow, orange or red colour reference either on the device itself or on the users’ phone if connected to the Dyson app (more on this later).
The second element is the ability for the fan to intervene and clean the air. The fan has an ‘auto’ setting that is essentially performing the first monitoring element and it can trigger the fan to actively intervene by increasing the fan speed (physical air volume throughput) and start sanitising.
For detecting air quality, I found the Dyson to be particularly good most of the time. I say ‘most of the time’ because there are some confounding issues that can trigger then fan. The first instance that triggered the fan to go into A380 take off mode (high air volume sanitising) was when we cooked: the VOCs (volatile organic compounds) rating went into the ‘red zone’. Another time, I sprayed some sunscreen on my arms and the same thing happened.
With reference to the air issues in Sydney, I found the Dyson to measure ‘Parts per Million’ well, although, I don’t have any way of verifying the results. What I could tell is that if I left the Dyson on auto while sleeping and the smoke haze descended into the Sydney basin, then the fan would report poor quality and start to actively sanitise.
As far as its ability to clean the air: I found that it struggled to keep our main bedroom in the green zone during this testing period. I found that fan speed from 5-6 was just as effective as the higher speeds. Ultimately, I know this was a big ask from this device and I’m still happy with the results - specifically, dealing with the smoke haze. If I had a baby or an infant, I would be particularly concerned about air quality in their sleeping space and I’d happily buy one of these products to not only monitor but purify the air.
This next section will go over things I don’t like about this device.
Short and sweet: the power plug is awkwardly large and will not fit into power plugs low to the ground.
The filter part of the fan does not arrive already assembled to the main unit. Like the Dyson barrel vacuum cleaner, the rubber seals and the clips don’t want to click into place as nicely as they should for a product of this price-point. The carbon filter had no particular orientation which is great, but the ceramic component did.
The remote doesn’t work ‘through’ objects. It operates through line of sight and I had trouble if the device rotated more than 180 degrees away from me. It should be Bluetooth for a product of this price point. Some will say this is negated by the Dyson app functionality, but my retort to this is that my wife won’t use her phone for the fan and I will go into more detail with the problems I had connecting the Dyson to my network.
I should start off this section of my review with a premise: I’m an IT professional, namely, and Application Specialist. When I can’t figure something out or run into walls during a basic, ‘off the shelf’ setup process (that provides no meaningful alternative), then you’re going to hear about it. The following will go into a lot of detail about the issues I experienced. My mother-in-law, who bought the same product recently, had no issues connecting the Dyson to her network with very little ‘IT savy-ness’. This tells me you either will have no problems, or you’re in for a world of frustration.
Here’s the thing when you release a product that is sold as a smart device that connects via Bluetooth to both provide detailed air quality information and also remote control: it has to work well. If it doesn’t, then the device loses points quickly. If you’re selling a feature that doesn’t work well, then that’s bad. Stick with making fans without the marketing faff to draw in sales.. maybe excavate the cost of wifi and bluetooth hardware out of the overall cost of a fan that is already way too overpriced by several factors.
I found that my device refused to join my network, yet, this also meant the setup process in the Dyson app then would state (despite connecting to the phone via Bluetooth), that the “wifi setup failed, retry?”. The logical thing here would be that the device can still be paired via Bluetooth and the setup of wifi can occur at a later state, right? Wrong, the setup has to be cancelled at the device cannot be connected even to the phone to provide air quality or remote control. That’s a conscious decision that has been made on the Dyson app-developers end and it’s exceedingly unreasonable and frustrating or, worse, incompetent.
In an age where anything that touches your home network, it’s extremely important that devices are clearly updated regularly so they are not compromised. This device holds the wifi handshake to my network I need to know it’s up to date, or it’s just another security vulnerability waiting to cause problems. I later found that this information could be found in the Dyson app, but only once connected and everything working as expected. I was astounded that I could not manually reach the device and update the firmware. This product has to talk to an amazon data share to be able to update and the feedback mechanism that it’s done this is basically non-existent.
The fact that the Dyson app asks for a password and offers no other methods to add the device is in one word, unacceptable. I have MAC filtering enabled on my network and if I can’t see the MAC address, it can’t be added.
After running into these problems and finally being presented with a “We’re here to help” message that suggests I contact Dyson by phone or email, the fan is stuck in setup/pairing mode so the app doesn’t send a message back to the unit to resume business as usual. What this means is the fan then cannot be turned off with the remote control it’s stuck in pairing/setup. The only way to get it to snap out of it is to pull the power plug. This is extremely unhealthy for any device, generally, that has electronics on board such as wifi etc, and that’s on top of the fact that this is not a ‘solution’ or a ‘workaround’: it’s sloppy programming. As I said, my greatest concern with this device is the wifi security exposure. If the app and the fan can’t even be programmed to behave after a pairing failure, then it leaves me wondering what kind of investment has gone into the device security.
Moreover, since I could not connect the device at all, I could not check the firmware version of the last date it was updated. If I can’t connect the device, then for all I know it’s on the most basic firmware from the factory with no update, again, this is unacceptable. If Dyson had done this correctly, the fan should still be able to pair with a phone over Bluetooth, and like many devices right now update directly via the internet connection on the phone. This lack of foresight is troubling.
I finally noticed it connected to the network while monitoring the router DHCP Server, but the app refused to acknowledge connectivity. I created a guest wifi network with no password (something I resented doing) and this seemed to bump the device into life.
Notably, once it did connect, it decided to attempt an update. All features were disabled in the app (no monitoring etc) but it also said not to use the remote, which isn’t convenient that should be flagged before the whole process occurs.
I could go on about how the device was still failing to update, despite the fact I could see it was contacting Dyson links of the WAN (the internet). I eventually located a section in the app where I could view some more information (but no connectivity options other than ‘remove’ the device completely.
A very significant issue I noticed is that Dyson is constantly dialing home. If you do not want the device phoning home and you block the address via firewall (api.cp.dyson.com) then you’re punished by not being able to access your own data (that is obviously stored on the device).
The entire time using this device or app I have not seen any warning, agreement or prompt that data is being sent to Dyson. I hope that it isn’t being sent back the mother-ship, simply because I don’t believe in the right of any organisation to take data collected from your use of their product, regardless of their claim of de-identification.
Of course, this is a flaw in the Dyson update workflow. In order to update the device to keep it secure, you have to open the device to WAN and allow it to phone home.. and this won’t just allow it to access the (s3-eu-west-1.amazonaws.com) file-share to retrieve an update, if required, it will access the Dyson mother-ship.
So this review is actually a commentary about Dyson’s contempt towards users or blind ignorance of the security flaws around this device. I don’t want this device contacting any web address at all - there is no reason why it should, except maybe NTP (time syncing) and even then that should be a generic NTP address. If I need to update the device firmware, I should be able to either do this via the Dyson app or manually (downloading an update and uploading to IP/web UPI). The fact I don’t have that option is suspicious that Dyson wants this device to be able to send information back to headquarters. If it’s not, then it’s insufficient to deny users the right to prevent the device being open to the internet and being a possible target and security risk. It’s further unacceptable that the device then withholds the data it has collected until you give it free-will to send on that information.
If you want to look into how items can be hacked and cracked, there are no shortages of examples on the internet to explore. Start with Alexa and how it was hacked at some point so anyone could listen into the room. It's not tin-foil hat stuff - it's what is happening out there with these devices that are now part of the smart-home ecosystem.
You may notice that information amount uploaded is small (images attached). Make no mistake, a lot of information can be sent in 358.30kb. If you don’t believe me, create a text file (.txt) and paste in text and save it. A 358kb text file can contain an enormous amount of your data. What bothers me most about this is there was no disclaimer or request to opt out of sharing information. There was no ‘we are not taking your data’ message whether that be ‘anonymous’ or not.
It seems to me that if you have a respiratory issue (or maybe you are new parents) and need to at least try and keep the air clean during the night and do not have reverse-cycle air-conditioning, then this this is for you. If you’re a normal human being you do not need to filter your air through a glass/carbon filter. While I appreciate being able to filter air during this bushfire season, it is an exceptionally rare event that does not warrant spending nearly $900 on an air filter which barely can manage one small/medium room. Generally, I see this product as the new hand-santiser for the hypochondriacs and a new target-market to allow Dyson to print money.
If this is meant to be a premium product by a premium brand, the connectivity issues have to be sorted out. As you can see from the above, I'm also incredibly suspicious of the data that is flowing in and out of the device to the internet. I do not agree or accept that our data can or should be made available to big tech companies unless there is a very clear agreement up-front and a concrete guarantee that the information is not being used for anything other than what the agreement stated. Perhaps this is an opportunity for Dyson to address this issue and not only assure users this is not happening but explain what the fan is doing connecting to the internet so regularly.
Purely Perfect! – As with all my reviews I pride myself on honesty and integrity. Whether I've made the purchase myself or have been provided an item for my testing and review. This great machine was provided by the great folks at Dyson for my review. I would never sing an appliances praise just because it was provided for my testing. Reviews not only help others… Read more
choose items they may be purchasing, but also helps to provide a company with feedback on what can be changed or fixed if any issues arise. And due to this, I always walk in with an open mind and provide by brutally honest review of an item. This is just for clarification going forward.
I have tried a few other air purifiers (we have 3 Xiaomi Air Purifier 2's, which have been rated rather high overall and have good performance. But after several weeks with the Dyson, I know what I'll be replacing the others with)! They have been ok, but always seem to have a mind of their own and very slow to clean a room. However upon getting this Dyson Pure Cool Tower Fan, my allergies have gotten better (I suffer from quite severe year round hayfever, from pollen, dog dander to dust mites and mould) and even the house smells less of dog than before, which is something the other Chinese branded ones could never do. This was a huge surprise. Within the first day, leaving the house with the Dyson Pure Cool on, we came home and couldn't even smell the dogs (not that they smell bad, but they are dogs after all!).
The Pure Cool Tower came in a typical Dyson box; minimal packaging (saving the environment) yet very well laid out and protective). The box had a slight indentation but the packaging is made so well, there was no damage of the Pure Cool what-so-ever. Set up was easy as pie. Simply unbox, removing packaging and click filters into place and plug it in, from there the operation is extremely simple. From start to finish, less than 5 minutes easy.
You can of course use the included remote to operate the machine, but to take full advantage of the machine, I'd recommend downloading the "Dyson Link" app that allows you to customise the machine in so many ways. From timers, to the days, weeks, programmable to come on at anytime and turn itself off, with the added bonus of all the AQ (air quality) info. One great feature is the app shoes your the current AQ in your location, which is great to know whether you want to keep it running all day or just when needed The graph shows a play by play of the air quality, which breaks the info of your inside AQ into hours, days, weeks et cetera. It shows a comprehensive amount of info; from PM 2.5, PM 10, VOC's, NO2, even temperature and humidity inside and out! When the last few weeks have been so horrible here in Sydney due to the bush fires, with outside pollution often reaching into the thousands, the the Dyson Pure Cool always kept inside levels below the auto average, a testament to how well it works.
Most days we left it on the Auto setting, and this was more than sufficient. It would raise the speed and lower it depending on what its' sensors would detect. One amazing thing is it's also a fan, which blows air through the front to cool you on the warm summer nights and if this is too much, a function allows the air to be directed to the outsides of the machine with no direct draught towards you. Such a handy feature. It definitely makes a difference in the amount of dust in our room and also say if we spray air fresheners or use incense, it would automatically kick in and go to a higher setting to clean the air more quickly.
It's very quiet and haven't had one issue. Another really amazing feature, which I didn't find out until playing around with the app, I knew you could have it oscillate, but I kept getting out of bed to point it where I wanted it. However there's no need! Within the app you can position exactly where it is to be pointed regardless of what orientation it is on the floor. And you can choose different degrees of oscillation, almost to 360 degrees. Such a wonderful feature that I wish was included with all Dyson's fans, heaters et cetera. Build quality is a bit above Dyson's usual, with no creaking, loose bits or any strange noises.
The app is the saving grace as the small remotes are easy to lose. However the app can be on your tablet, phone et cetera and therefore not easy to lose.
I can say my year round allergies have improved some, which says a lot and is a testament to this machine. I suffer from hayfever year round and sometimes it's just so hard. However I've found I sleep better, wake up being able to breathe clearer and with our bush fires covering Sydney with smoke, the room and most of the house has been clear and clean smelling and never hitting extremely high levels of indoor pollution.
I can't atest to how long the filters will last but they are comprehensive. From HEPA to carbon ones, they form an airtight seal when clicked in properly, and are easy to remove and replace when the time comes. The app includes a handy monitor to let you know when it needs replacing, with the added ease of a click on the app which will direct you to Dyson's online store to make the purchase.The other 3 purifers I have I thought were decent, but when comparing to this Dyson, the difference is night and day. And Dyson filters are much more readily available to purchase which is a Godsend, and honestly not much more expensive than the cheaper, inferior purifers filters my others use.
I think Dyson has a home run with this new design, as I recall the older design had a totally cylindrical filter, and this has two sides of filters making it much easier to replace. It comes in a few colour choices and this one was the white, which matches perfectly with my other Dyson fans, AM06 and AM09. One desk fan and a smaller tower heater/fan.
I had chosen to the darker colour, for something different but glad I received the white afterall which is the same as the rest of our Dyson's. They fit in well with any decor and not only work well, but are asthetically pleasing, easily blending into any modern decor. All the parts seem to be very well made. Some Dyson's feel a bit "plasticky" and while this is still the same material, if definitely is a huge step forward in overall quality. Our other fans tend to have had some clicking sounds when oscillating from the get go. This has had none. The grates at the bottom are a very nice material, feels like aluminium.
The oscillation is extremely quiet as is the sound from the Pure Cool Fan on high. It uses a different design than the other Dyson fans, but I find it's better overall for a Purifer. It doesn't cause any disturbing noises at night, and I'll add it includes a night mode which turns off the great OLED (a really great feature for a product in this category, they could have skimped and used a generic LCD display, but really made the small things count) display lights, something great for someone who must sleep in total darkness. Anyone who needs total darkness knows that even one small LED can flood the room with lots of light, and those people will appreciate this feature.
I can't really find any major cons that would force me to not recommend the Dyson Pure products. I've had a few small issues with my other Dyson fans, but this machine absolutely is the best to date. And I'm confident should anything fail, Dyson has beyond stepped up their game in terms of customer service and support. They are always easy to work with and very helpful and stand confidently behind their products. The engineering, details, build quality and the actual quality of what it does, purify the air, is truly outstanding. If there was anything I would change, I'd love to have the Pure Hot & Cool, as this would be great in winter as well to purify the air without making you too cold. But other than that, I've used it's pretty much 24/7 save for a few days when I was on holiday, which I have done with most purifiers, and this has exceeding my expectations for air purifiers and also that Dyson brand to boot.
I've measured electrical consumption and it's very low, comparable to out Dyson desk fan (the round one) and also our Hot & Cool Fan (on just fan not the heating function). And especially considering its size, which isn't cumbersome in anyway to move about your house. Weighing approximately 4kgs, it's very sturdy and have moved it from room to room with ease. This is a great alternative on those days where it's not super hot and just need a nice cool breeze.
I'd love to give the personal purifier a whirl as well for my desk or smaller areas that need to be "purified".
Highly recommended. I will post a video on here once it allows me to, I've had issues posting links to YouTube and uploading videos to this site, so please stay tuned where I show a overview of the features and aspects of this amazing Dyson Pure Cool Tower.
As stated prior, I couldn't really find any cons. I'd have to be nit-picking honestly to find any issues. The size may be too large for some, although it's footprint is small, buts it's quite tall overall. And the price; approximately $800, but have seen them on sale here and there. This is where I find it has excellent value for money. There are some purifiers out there that cost way more, some way less. But the fact that my hayfever has improved, I wake up easier, sleep better and it truly does clean thee air in the room very, very well. I'd have to say that it's worth the higher than average price tag. Some brands make only air purifiers, and tend to be much dearer, and they don't seem to do anything much, if at all, better than the Dyson Pure Cool. Not to mention many have filters that run into the thousands for replacements, while Dyson's unique tech, design and very reasonably priced replacement filters, it's value for money is very high. I can confidently say this one purifier does a better job than my 3 Xiaomi branded ones combined. I tend to run these things 24/7, and after a few weeks, looking at the filter, I could see just how much more junk the Dyson had been collected versus all three of the others. A dirtier filter means it's cleaning the air better. And this definitely has fit that bill.
A must have in the times of bad pollution and for anyone with allergies, hayfever, asthma, pet allergies and any other respiratory issues, it's truly made a difference in a just a month. Has better performance than my other branded ones and seems to me even better than one I once had a few years back from a company that makes ONLY purifers made in Switzerland. We will be looking to add maybe one more, or a pair of the smaller personal sized ones in the future.
Extremely well done Dyson, the products keep getting better and better and with the much improved build quality and perceived build quality, I have no doubt as pollution levels continue to rise around the world, Dyson has created a product that a majority of people could benefit from. Just the easing of my hayfever since I started using this machine is more than enough to justify its price tag. You can't put a price on your health and for those fellow allergy sufferers out there, you'd absolutely be crazy not to try one out for a month. You won't look back.
JS (my initials) Approved!
PS I forgot to mention it works with Alexa, which is a massive plus in today's world or IOT and always connected devices!
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Hi Julie, We're saddened you're disappointed with the… Read more