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Dyson Pure Cool Tower
White Silver, Black Nickel (See All)Pros
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My first and last Dyson appliance.
I bought my Dyson Pure Cool fan in December 2016. Within only 3 months it developed a fault in that it wouldn’t stop oscillating, even when switched off. The only way to stop it oscillating was to switch it off at the mains.
I contacted Dyson who advised me to return the fan to them under warranty via Australia Post. Fully boxed the fan is large and cumbersome and carrying it to an Australia Post outlet in the middle of an Australian summer was not an enjoyable experience. At the time I was living in inner city Melbourne and did not own a car....
Read more A month later I was advised that the fan was ready to be collected. Carrying the fan back from the Australia Post outlet was not particularly enjoyable either. Two years later, just after the warranty had expired, the exact same fault reoccurred. I contacted Dyson again but this time I was informed that I would have to pay for the repair of the fan which would be a $65 service fee plus parts. Dyson said that I needed to send the fan to them to get an exact quote. If I declined their quote, they would return the fan to me with any faulty parts removed (but not replaced). I baulked at this as I had no guarantee that the fault would not reoccur again after I paid to get the fan fixed. After all, they had already failed to repair it properly the first time the fault occurred. I performed some online research, and this oscillation problem appears to commonly occur with these fans.Purchased in at Harvey Norman for $700.
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- 16 reviews
- 38 likes
The Dyson Pure Cool tower fan is a blade-less cooling fan with built in air purification filters. It’s easy to set up and use, and has a few cool intuitive features.
Setting up the Pure Cool is quite easy. However, if you try and follow the instructions word for word, you might find it confusing, as the instruction booklet doesn’t really reflect what has been supplied in the box. The second step has already been completed in the factory (the fitting of the glass HEPA to the shrouds) so is not required. Also, its easier to fit the carbo...
Read moren filter to the HEPA filter first, and then to the fan unit. The carbon filters kept falling out if I tried to put those in first, as per instructions. After plugging in and turning on, it is really easy to use. The power supply is really big. It sticks out about 10cm from the socket, and is also really tall. If you don’t have clear access to a power point, you’ll need to run an extension cord. The remote is simple and straight forward, however it does feel rather cheap and flimsy. This seems to be a common theme with Dyson products, and the fan unit itself also suffers from this. When moving the unit, you need to pick it up by the base. This does feel rather clumsy and again makes the unit feel cheap and rather poorly built. Also, the gloss white finish on the air amplifier part feels like a poor choice. During operation when the unit is oscillating, it reflects incoming light from windows. Its rather annoying and distracting, as it's like a slow moving disco ball in the room. Connecting the unit to wifi is a simple process. You just need to download the Dyson Link app and then follow the instructions. The unit then does a software update, and is ready to go. Having the unit operated by the app via wifi is handy, as you can monitor the air quality in your home while you are away, and change any settings you desire. Quality of air flow is excellent. This is where the Dyson excels. At fan speeds below 7, it produces minimal noise, and there is no buffeting of the air flow. The oscillating function is silent, which is great for when using in the bedroom over night. Above fan speed 7, the unit starts to develop more noise, and at full power its very noticeable. Still less noisy than other bladed fans, though. I found that for use overnight, speeds 1-3 are best, and this results in smooth, almost silent air flow. So good for sleeping. Also handy for night time is the sleep function. This dims the display while lights are on in the room, but once it is dark, the display turns off completely.Purchased in .
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- 7 reviews
- 7 likes
It looks nice...it's volume of air flow is quite low taking its price into account. I'm sure it's much noisier than a conventional fan at the same air flow. It's quite noisy on night mode contrary to what some say. In. A living room no problem, but in bedroom it's quite audible. I feel that a lot of owners are brand loyal so happy to pay a high price for something that doesn't offer a lot over others taking the price tag into account. I have given feedback for improvements of functions on their forum, but the answers (and other topics I've read) from dyson reps indicate that features don't really get added it's more talk, which is surprise for a premium price device.
Purchased for $499.
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- 3 reviews
There is no overhead fan in my bedroom at rented apartment. So needed a really quiet but efficient fan to create comfort on hot nights, or even nights when the room can get stuffy. This fan is efficient and quiet, and I find I'm using it in other rooms during the day because it is just so quiet and effective. Its stylish design, although tall and largish, is nice enough to have in any room without feeling like I'm looking at a big ugly fan. The price point is more than I wanted to pay, but that's just how it is with Dyson products it seems.
Purchased in at Harvey Norman for $559.
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Returning this fan tomorrow as I was hoping for a silent quiet fan and it's so loud. You cannot sleep with this on the high setting as it's like sleeping with a vacuum cleaner on
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- 13 reviews
- 2 likes
Noisy
Hard to adjust
Poor airflow
Ridiculous remote control so small and not at all intuitive
Cumbersome and difficult to move
Very unhappy
It does clean the air a bit though.
Purchased in at RetraVision for $659.
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Find out how Dyson Pure Cool Tower compares to other Standalone Fans
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- 17 reviews
- 25 likes
The output of this fan is extremely weak unless you have it above the 5 setting and then it's so noisy you can't sleep. You would literally have to raise your voice to speak on the 10 setting. Money would have been better saved and used to install ceiling fans.
I've noticed no difference in the quality of the air, but that could be that we live rurally and there's not as much pollution as a city. I've not noticed an improvement in my asthma either.
I didn't buy the fan because of the air purification feature but the display is complex to rea...
Purchased in at Harvey Norman for $549.
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- 5 reviews
- 1 like
- Pure Cool Tower Black Nickel
- Verified
Purified air in small rooms well during bushfire season
Bought mainly for purifying feature. Fan power enough for a small bedroom in hot or cool settings. I particularly like the link to the app where I can turn on etc from my phone and monitor the air quality. While only used when needed, still haven't had to change the filters for 1.5 years.
Purchased in .
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- 35 reviews
- 10 likes
We are a Dyson household - vacuum cleaner, hairdryer and straightener.
This is the first time I have been disappointed in a Dyson product. I bought this fan in the Black Friday sales as we don’t always have the AC on as it is only the two of us at home now.
Even on sale it was $600 and it is not as cooling as the tower fan we bought from Aldi for $60.00.
You cannot adjust the actual fan speed only the amount of air that comes out - it would be much better if you could have the fan on a three speed with the amount of air at say seven.
Even on nine this does not put out much cool air.
Nobody needs this fan and if you are buying to cool down, go to Aldi.
Purchased in for $594.
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I bought this product because it was advertised as a tower fan with air purification abilities. My expectations for $800 is that it would perform both tasks exceptionally well. I did a side by side comparison of the tower fan I was replacing and as a tower fan, it performs terribly, the airflow even on the highest setting is barely noticeable at a distance of 1.5m despite Dysons claims of powerful airflow and cooling abilities. Not to mention the noise, it operates louder than I would have expected but more importantly, it’s a really unpleasant noise. Don’t buy this product expecting to use it as a tower fan, despite the advertising, it is not intended to be used as one.
Purchased in for $798.
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- 42 reviews
- 37 likes
We got this because we are renovating in an older house and worried about any potentially small and dangerous microparticles, dust and any other nasties from hammering, drilling and so on. This thing exceeds our expectations and the metrics it provides on the fan as well as in the app are nice and helpful. The only downside is while the build quality is nice, this thing falls over very easily.
We have a 1.5-year-old and a 5-year-old. Our 1.5-year-old has knocked this over a lot, thankfully it is light and can take a beating, but it is an oversight for such an expensive product. The magnetic remote that sits on top also easily falls off, it feels like a bit of an oversight for an otherwise flawless and useful product.
Purchased in at The Good Guys for $798.
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Find out how Dyson Pure Cool Tower compares to other Standalone Fans
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- 13 reviews
I have been using the fan since mid January. I bought it because of the air purifier because it was bush fire season. So far, I am happy with it. It was easy to assemble. No need to ask my husband to do it for me. Phone app is good too as it acts as a remote, filter usage monitor, air monitor and to update the firmware. The power of the fan is not great too for summer. Though, its pricey I bought it because it was a good investment. Filter usage is quite reasonable so far i still have about 72% before i change it. Although, the heater feature i...
Read mores not included in this product i think it still exceeded my expectation. Its lightweight and easy to move. But they should have put a handle at least. If you have small kids or toddler , dont use it in the play room as one of my kids try to ride on it. My opiniom better to place in bedroom or living room. Air purifier is great. Odors are eliminated and got purifed. The fan can automatically detect it and will gey rid of it. I will advise to put in auto rather than manual for the purifier to work. Overall, still satisfied with dyson.Purchased in at Catch for $699.
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I bought my Dyson Pure Cool fan in December 2016. Within only 3 months it developed a fault in that it wouldn’t stop oscillating, even when switched off. The only way to stop it oscillating was to switch it off at the mains.
I contacted Dyson who advised me to return the fan to them under warranty via Australia Post. Fully boxed the fan is large and cumbersome and carrying it to an Australia Post outlet in the middle of an Australian summer was not an enjoyable experience. At the time I was living in inner city Melbourne and did not own a car....
Read more A month later I was advised that the fan was ready to be collected. Carrying the fan back from the Australia Post outlet was not particularly enjoyable either. Two years later, just after the warranty had expired, the exact same fault reoccurred. I contacted Dyson again but this time I was informed that I would have to pay for the repair of the fan which would be a $65 service fee plus parts. Dyson said that I needed to send the fan to them to get an exact quote. If I declined their quote, they would return the fan to me with any faulty parts removed (but not replaced). I baulked at this as I had no guarantee that the fault would not reoccur again after I paid to get the fan fixed. After all, they had already failed to repair it properly the first time the fault occurred. I performed some online research, and this oscillation problem appears to commonly occur with these fans.Purchased in at Harvey Norman for $700.
- Build Quality
- Value for Money
- See all answers
- 15 reviews
- 6 likes
Set up: 15 mins to remove packaging, check instructions & remote control, put filters in and start it. Filtered air particulate matter (2.5ug and 10ug) in 5x5 m2 room in 20 mins from ~74ug to 25ug.
Extremely easy to use and operate.
Not noisy at highest fan speed(10), and low fan speeds are very quiet.
Optional Fan function gives nice light breeze even at 5m distance.
Filters @$99 per set. (2 sets required) are pricy, but last 1 year if operating 12 hrs/day. Unlikely to use that often!
Only improvements could be:
1. a little trolley or built in wheels to enable easy moving between rooms.
2. Handles for carrying. (Not supposed to use the loop).
Summary: Does the job. Very impressed.
Find out how Dyson Pure Cool Tower compares to other Standalone Fans
Know better, choose better.
- 8 reviews
- 2 likes
After being shrouded in bushfire smoke for weeks we decided it was time for an air purifier. We chose the Dyson after reading reviews and speaking to friends that had one. It has been an absolute godsend.
Our house had a stale smokey smell and was only marginally better than being outside. We started up the Dyson and by morning the house was smelling better. Later in the day there was no smell indoors and the air quality was reading good, while outside it ranged from very poor to hazardous.
We decided to get a second one so that we can k...
Read moreeep the air in the living area and the bedroom continually clean. It will be interesting to see how soon we need to replace the filters in these conditions. Some reviews I have seen were critical of the fan function but we have found it to be great. It is not a direct blast but it certainly gets the air circulating even on the lowest speed. The night mode is fine for overnight in the bedroom, and I am a light sleeper. The top speed is louder but no more so than an ordinary fan on high speed. I also read comments about the ease of moving it around. It is awkward to carry from room to room given you should not lift it by the top part. A handle would be very helpful. The Dyson is at the top end of the price range but we feel it has been well worth it.Purchased in at David Jones.
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- 16 reviews
- 38 likes
A really good air purifier and fan, but a bit pricey
The Dyson Pure Cool tower fan is a blade-less cooling fan with built in air purification filters. It’s easy to set up and use, and has a few cool intuitive features.
Setting up the Pure Cool is quite easy. However, if you try and follow the instructions word for word, you might find it confusing, as the instruction booklet doesn’t really reflect what has been supplied in the box. The second step has already been completed in the factory (the fitting of the glass HEPA to the shrouds) so is not required. Also, its easier to fit the carbo...
Read moren filter to the HEPA filter first, and then to the fan unit. The carbon filters kept falling out if I tried to put those in first, as per instructions. After plugging in and turning on, it is really easy to use. The power supply is really big. It sticks out about 10cm from the socket, and is also really tall. If you don’t have clear access to a power point, you’ll need to run an extension cord. The remote is simple and straight forward, however it does feel rather cheap and flimsy. This seems to be a common theme with Dyson products, and the fan unit itself also suffers from this. When moving the unit, you need to pick it up by the base. This does feel rather clumsy and again makes the unit feel cheap and rather poorly built. Also, the gloss white finish on the air amplifier part feels like a poor choice. During operation when the unit is oscillating, it reflects incoming light from windows. Its rather annoying and distracting, as it's like a slow moving disco ball in the room. Connecting the unit to wifi is a simple process. You just need to download the Dyson Link app and then follow the instructions. The unit then does a software update, and is ready to go. Having the unit operated by the app via wifi is handy, as you can monitor the air quality in your home while you are away, and change any settings you desire. Quality of air flow is excellent. This is where the Dyson excels. At fan speeds below 7, it produces minimal noise, and there is no buffeting of the air flow. The oscillating function is silent, which is great for when using in the bedroom over night. Above fan speed 7, the unit starts to develop more noise, and at full power its very noticeable. Still less noisy than other bladed fans, though. I found that for use overnight, speeds 1-3 are best, and this results in smooth, almost silent air flow. So good for sleeping. Also handy for night time is the sleep function. This dims the display while lights are on in the room, but once it is dark, the display turns off completely.Purchased in .
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- 32 reviews
- 17 likes
Recently we were given the fabulous opportunity to test drive the Dyson Pure Cool Tower and what a surprise it was.
We tried the fan in various rooms to see how it performed, in open areas and closed bedrooms and it excelled at improving the air quality. Without this, I wouldn't have known that there were so many impurities in the air but after paying special attention to the facts and figures that the downloadable app showed it was actually amazing to see how the Dyson Pure Cool Tower cleaned the air.
Our 10 year old daughter who has suffer...
Read moreed from breathing issues all her life was the recipient of having this in her room for the last 2 weeks, and what a transformation it made to her. No more snuffling from her, even her eyes failed to puff up as they had a tendency to do. The week before we put it in her room, I had it facing me at night and it actually improved my sleep but since moving it I have noticed that my eyes are sore and dry in the morning which they hadn't been with the Dyson there. One thing that people do need to realize is that this is not an air conditioning unit so it is not going to cool a room down to 18 degrees but it keeps it cool enough to be comfortable. Having temperatures in the 30's probably didn't help but it did cool things down to make the room more bearable. Operation is quite simple, the remote that is provided is a tad small though as I have lost count of the amount of times I misplaced it or it fell down in between the cushions on the lounge. The app is great though as you can control the unit via your phone as well as check all the data that is provided, it is a shame though that it isn't compatible with our Google Home set up.Purchased in .
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Questions & Answers
Recently when I have the in Auto and night mode, the pure cool turns it’s self off at night. Is this normal? I don’t remember it doing this before. I’ve had the unit for about 3 months.
Thank you for your question.
The machine will dim the light when on night mode. On auto mode should the machine not be able to detect any pollutants or allergens in the air it will go into a standby ...
Read moremode, if this is the case you can test this by using a quick spray of deodorant around the base of the machine and you will see the fan speed ramp up.Thanks for the answer!
Hello, this question is for a Dyson support staff member. I just purchased two Dyson Pure Cool TP04 purifiers a few days ago and one of them works great but the second one I believe has an issue. Whenever in standby and in backward flow mode, the sensors accurately pick up the particulates in the room. BUT the moment I switch the fan to forward flow mode, the AQI goes down to GOOD and both the PM2.5 and PM10 readings go down to ZERO. This is definitely not normal as the 2nd purifier doesn’t change its readings no matter if it’s in backward or forward mode or in standby with continuous monitoring on.
For example: Even if the PM2.5 reading is 300ug/m3, it immediately goes down to 0ug/m3 as soon as I change the fan flow from backward to forward mode. If I then change the flow to backward mode again, the readings instantly come back to their previous normal levels. Huge disappointment... is there a fix for this?
This is certainly not normal and we would encourage getting in touch directly with our Dyson Experts to get a resolution for this.
Please forward your details, this query and the serial number of th...
Read moree effected machine to auaskdyson@dyson.com and will be in touch very shortly to assist.Why does Dyson Pure Cool PM2.5 suddenly spike to levels as high as 999, and then return to normal levels? The unit has been in this room for months, and PM2.5 has always been at normal levels
This can indicate the sensor of your machine needs to be cleaned.
To do this, unplug your machine, and locate the air quality sensor slots. These are located at approximately the 10 o'clock position ...
Read morewhen looking at the front of your machine (just above the filter).Get an answer from our members and Dyson representatives
Details
Features:
- Uses ‘Air Multiplier’ technology to operate using a bladeless fan design. Since blades are concealed within the fan base, this Dyson fan is a safer pick if you have curious babies or pets wandering around.
- An in-built air purifier captures pollutants in the air, while a HEPA Filter and activated carbon filter work together to trap 99.95% of fine particles as small as 0.1 micros. You can also use the air purifier without the air circulating function, on more chilly days.
- The oscillating function allows you to set the angle from 45 degrees to 350 degrees, to deliver cool and purified air evenly around the room
- The Dyson Link app sends data to your smartphone in real-time, reporting on PM2.5, PM10, VOC and NO2 levels in the air
- Quiet Mark accreditation awarded for being friendly on the ears, and Sensitive Choice approved by the National Asthma Council Australia, making this Dyson fan suitable for asthma and allergy sufferers.
Points of praise for the Dyson Pure Cool Tower:
- This Dyson fan was most appreciated for its superior air purification function. The in-built air purifier is effective at identifying and getting rid of pollutants, especially from smoke caused by bushfires. This improves air quality and makes air fresher and more breathable.
- Airflow is consistent and effective, moving around air in a room to make it feel more comfortable to be in. The higher the speed, however, the noisier the fan will become – although it’s still much quieter than other bladeless fans on the market, according to reviewers.
- The Dyson Link app provides thorough and reliable data about the pollutants in the air.
Pain points with the Dyson Pure Cool Tower:
- It’s easy to knock over, which can often happen if you have toddlers running around. Luckily this is more so inconvenient rather than dangerous, since there are no external blades to worry about with this Dyson fan.
- Dyson recommends changing the air purifier filters once every 12 months, but they are expensive to replace, costing $99 for a set of two (the glass HEPA and inner carbon filter).
- The lack of a handle made this fan less ergonomically friendly, and reviewers found it frustrating that they couldn’t transport it from room to room easily.
Category | Air Purifiers and Standalone Fans | Air Purifiers and Standalone Fans |
---|---|---|
Price (RRP) | $799.00 | $799.00 |
Features | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer | Bladeless, HEPA Filter, Oscillating, Remote Control and Timer |
HEPA Filter | Yes | Yes |
Features | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer | Adjustable Speed Settings, Automatic Air Quality Monitor, Carbon Filter, Filter Life Indicator, Mobile App, Remote Control and Timer |
Weight | 4.9 kg | 4.9 kg |
Dimensions | 1054 x 206 x 117 mm | 1054 x 206 x 117 mm |
Type | Tower | Tower |
Cord Length | 1.8 m | 1.8 m |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Colour / Finish | Black Nickel | White Silver |
Construction | ||
Body Material | Metal | Metal |
Release date |
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We are sorry to hear you are disappointed with the performance of your Dyson Pure Cool Tower.
If you feel your machine isn't working as it should, please get in touch with our Dyson Experts via auas...
Read morekdyson@dyson.com and we will only be happy to help.