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E-Dry Carpet Cleaning

E-Dry Carpet Cleaning

3.5 from 133 reviews

Reviews

(66)
(18)
(5)
(5)
(39)
  • Incentivised Review Yes (0%) · No (100%)

Deb

DebSydney, NSW

Excellent service.

published

Shannon was very polite and friendly. He did an excellent and very thorough job. He answered all my questions. Working with Shannon I am very happy to use this service again.


Great job ..am very impressed

published

Alan cleaned my carpet and a large cream coloured rug I was thinking of throwing away. I am very impressed with his work. He was very polite and professional and the rug has never looked better. I will definitely book him again

Dave

DaveSydney, NSW

Timber Restore equals House Upgrade

published

We've had Shannon restore our timber floors and the house feels new again. Shannon was very detailed in explaining the service, the outcome to expect. His timeliness, professionalism and customer service is 10/10. I'm recommending Shannon and E-Dry's timber restore service to anyone who will listen.

Karen O

Karen OSydney, NSW

  • 2 reviews
  • Verified customer

Very Impressed!

published

Our carpets and rug came up like new. The technician (Alan) was incredibly professional and we are very impressed with his work. We highly recommend E-Dry Carpet Cleaning to all.


Leyla C Durdu

Leyla C DurduSydney, NSW

Fabulous

published

They did our end of lease clean and I have absolutely no complaints
They did a better job than I would've expected or I could've done
Thanks so much guys much appreciated

1 comment
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

Thanks for the great review, Leyla. We hope to be able to help you again in the future!


Booshay

BooshaySydney, NSW

  • 2 reviews
  • 1 like

Exactly ZERO out of 10.

published

  • Verified customer

Dishonest and unprofessional

published

Don't use this company as they are dishonest and don't do professional job. They quote cheap then they try to get it out from you when they are on the job. Their technician wrote a false statement in the invoice that I refused to clean a stain which he asked me to pay more money for it. This note in their invoice will cost me my rental bond. I called the company and asked them to remove the false note and they refused and they were very rude. Terrible job and terrible service.

1 comment
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

  • Verified customer

Great Service

published

Bryce from Electrodry did an amazing job on our carpets, he was professional, quick and arrived before our appointment time.

Boo

Boo

  • 17 reviews

No show - do not use these people

published
  • Verified customer

Extremely Unprofessional - Avoid at any cost

published
1 comment
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

Hi, Dan. Thanks for your feedback. Can you please privately message us with your contact number and service address so we can have this looked into straight away? Thank you.


Brilliant service

published

My technician was Shannon just fantastic. He turned up on time, we walked the house, I have 7 rooms, he explained what was going to be done. Once finished he showed me the results, couldn’t be happier. Highly recommended.


Shannon worked so hard to achieve a great result

published

Shannon made our old carpet look great. He was able to remove stains that other companies were unable to remove. He was very professional in his work and got on with the job at hand. Our carpets set a challenge for him which he tackled with ease. Thanks again. Certainly will use this company again.


Agood job

published

Matthew arrived on time,was diligent and thorough.Carpets looked so much better.Job well done.Marie and John.Thanks for your effort and skill.


G Willis-Jones

G Willis-JonesSydney, NSW

  • 3 reviews
  • 3 likes
  • Verified customer

No Care No Responsibility

published

0 out of 10
I have absolutely nothing good to say about this Company.
To tell the whole story would be an epic novel. From their poor customer service and lack of consistent information through to their lack of carpet knowledge, they can only be described as amateurs. Their Internet site talks of specialised treatments and tools used (which did not happen).
Even after they agreed I had not received any reasonable service and had actually made my problem worse they refused to make good the situation.
They at least gave my money back which will not cover the cost I will incur to fix the issue.

Terrible customer service

published

Appointment was booked 1 week prior, the day before the appointment I received a call saying they would like to change the appointment time from 9am to 9.30am, I had no problems with this.
9.30am came and no one showed, i received a call from the technician saying he was running late and would be here at 10am.
10.20am came and still no one had turned up so i called the company saying i would like to cancel my appointment due to the following reasons.
Whilst on the call the phone cut out, i got a knock on the door a few minutes later (10.36am) it was the technician, I explained I was just on the phone cancelling my appointment and I told him it is very unprofessional to be turning up to an appointment 1hour late reeking of cigarette smoke

1 comment
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

Hi, Mesh. Thanks for your feedback. We'd like to look into this issue. Kindly PM us with your phone number and service address so we can help you further. Thank you.

great service

published

called edry agent and he attended property with 5 hours
quality of work was excellent and would be happy to use the service again


Maz

MazHobart Australia

  • Verified customer

Lovely and clean carpet

published

More than happy with edry cleaning that was done today!!! Carpets are like new, even got a stain out that has been there as long as the carpet has!!


Good job.

published

First time have used E-Dry and were pleased with the job, and a very experienced and pleasant operator in Ollie to have in our home.


The only way to clean

published

So very happy with the service. Two men who knew what they were doing - very professional. The carpets looked great after cleaning and I had the leather lounge cleaned and it looked amazing after cleaning. Would definitely use E-Dry again. Thank You for the great service.


On time, great result & very professional

published

Even though they estimate before coming I was expecting surprises but it was on time, on budget & first class quality.


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Questions & Answers

Flower

Flowerasked

Do you deal with Milton Keynes?
Regards

1 answer
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

Hi, Flower. We are based in Sydney Australia.


suejamo

suejamoasked

has anyone used EDry for Tile cleaning

1 answer
E-Dry Carpet Cleaning
Electrodry C.E-Dry Carpet Cleaning

Great question, Sue. If you need more information regarding our tile and grout cleaning service you can visit https://www.edry.com.au/service/tile-and-grout-cleaning/ or call 1300 13 27 13 for an obligation-free quote inspection so we can better explain the process to you and show you the likely results.


Get an answer from our members and E-Dry Carpet Cleaning representatives

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