E-Ride Solutions

E-Ride Solutions

 Verified
E-Ride Solutions
4.3

21 reviews

PositivevsNegative
81% · 173 · 14%

Return Claim MadeYes · No
Product Quality
4.2
Shipping
3.8

Reviews

21 reviews
Val
ValGreater Melbourne (Inner), VIC7 posts
 

Slow process and a broken device

A difficult experience with my intial question not being answered, a faulty unusable scooter from the box, long waits for dispatching, and additional waits for a supplier warranty response.

I'll likely not have my device working when I need it most and am so far left feeling very stressed and disappointed. Show details

Product Quality
Shipping
E-Ride Solutions
E-Ride Solutions   DM   
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buckles
bucklesGippsland, VIC2 posts
 

Just what I need to enable me more mobility

Had a good experience with the staff from start to finish. Very professional and pleasant to deal with. Thank you. Show details
Brooke P
Brooke PSouth East Queensland, QLD
 

PERFECT bike. Could not be happier

Purchased the E-CLASSIQUE ELECTRIC CITY BIKE. Could not be more happier with my purchase. I had a few questions regarding how to use a few of the bikes features, customer service got straight back to me within the hour. Will purchase from this company again! Show details
Hollie
Hollie
 

Would not recommend

I bought a scooter from eride solutions and it came in very faulty with lots of issues, I requested to return it and they refused and then proceeded to charge me to ship it back to them for repairs even though it was their fault they sold me a faulty scooter (shipping was also $80). Do not buy from this place. Show details
E-Ride Solutions
E-Ride Solutions   DM   
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Tom
Tom4 posts
 

Great Dragon scooter (shipped with a missing brake component) - appalling after-sales service

Great Dragon scooter (shipped with a missing brake component) - appalling after-sales service. Multioke phone calls and emails eventually led to their supplier fixing the problem directly with me (at my cost). I politely gave many opportunities for the problem to be resolved. their lack of technical knowledge of the products they sell and apparent lack of concern for customer service means I would not consider being a repeat customer. Show details
Product Quality
E-Ride Solutions
E-Ride Solutions   DM   
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Amol
Amol2 posts
 

No after purchase support

I was refused to provide any warranty support. and my phone was hung up despite of me being considerate throughout the time and never used any foul language. Do not purchase if you think you need to use your warranty and all the customer rights Show details
E-Ride Solutions
E-Ride Solutions   DM   
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Eddie Van Helden
Eddie Van HeldenNorthern Region, NSW
 

Good selection and great products, fair prices, great service

Good selection, and heavy duty perfect machine (Euro Trike), approachable customer service and friendly owner, fair prices and new stock arriving throughout the year. Show details
Product Quality
Shipping
Shane P.
Shane P.2 posts
 

Love the bike , very pleased with the friendly service . Would recommend E-Ride guys and gal's

Was so easy , very happy with the response... can't wait for my bike to arrive. Thanks Stephen and thankyou E Ride Show details
Possum
PossumSouth East Queensland, QLD2 posts
 

Exciting & fun product

Nice little size for me as I am only 5 ft nothing.
Great price & excellent service.
Product is excellent quality. Show details
Product Quality
Shipping
Skyjax
SkyjaxSydney, NSW4 posts
 

E bike Classique

Fast delivery, relatively easy to put together.
Looks great and its actually so fast lol. Absolutely loving it.
Thanks so much. Show details
Peter McRae
Peter McRaeGreater Melbourne (Outer), VIC2 posts
  Fair Incentive

Excellent Purchase

Purchased an E Bike Classique. Simple process and bike was easy to assemble the last few component's. The delivery was within a reasonable time frame. The bike appears to be of good quality with good accessories.
The only minor issue is how to adjust the disc brakes as they are grabbing. Show details
Product Quality
Shipping
rob gladigau
rob gladigauSoutheast, SA
 

bought it for a friend of mine who has lost her leg

very happy with the time it took to be delivered 24 /8 /21 .its very impressive that it is electric and you can use it as a normal wheel chair and push it .good to see something still made in australia ,well done eride solutions and staff Show details
trady35
trady35Sydney Surrounds, NSW
 

amazing

the land snail is an incredible board im a big guy, i weigh over 120kg ..this board absolutely flies..and dilevery only took a few days from Queensland to Sydney...an awesome buy I love it Show details
Dennis
DennisSouth East Queensland, QLD4 posts
 

Very happy with the Dragon GTS

I bought my Dragon GTS from Eride Solutions & I'm very happy with my purchase. It did take 13 days to deliver from only 55mins drive away but these are busy times in the courier business I suppose. After one week I had an issue with the back tube being faulty but Stephen promptly sent 2 new tubes up to get me back on track again. Great after sales service. Would definitely recommend using them to anyone. Love my scooter. Thanks heaps. Show details
Product Quality
Shipping
Voiceopman
Voiceopman
 

Very handy

Service good. I think the product is great. Not much more I can say just padding now to make twenty words.  Show details

Questions & Answers

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Details

CategoryOnline Shops and Bike Shops
Offers Free Standard Shipping Yes
Offers Repairs & MaintenanceNo, Sales Only
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Contact info for E-Ride Solutions

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 5:00 pm
SunClosed

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