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Buying my car really was easy!
I recently bought a Mazda 3 from Easyauto123 at Mile End, Adelaide.
I hadn't bought a car for a while and was nervous, however I was lucky enough to deal with Ron. Ron and the whole team made me feel comfortable and were transparent throughout the entire process.
I truly recommend them to anyone and trust your experience could be like mine.
Without a doubt the best car buying experience ever!
I recently purchased my 200 Series Landcruiser from Easyauto in Edgewater, I walked in and was greeted by Jackson, I was immediately comfortable with his friendly, genuine nature and non pushy approach to car sales.
I found the car I was interested in, Jackson arranged a test drive and also a valuation on my Nissan Patrol, "which came back well above the valuation I was expecting," from there things got moving.
I was then referred to Robin in finance, Robin made everything seem like such a smooth process and considering this was 2 days before C...
Recently Purchase a Holden Trax from 123 Brooklyn Salesperson Sonny and Business Manager Alistair A1
Our experience with them was that of professionalism and a supportive approach. The follow-up they provided was great and we recommended everyone who is looking for a used car to give them a go.
Recently purchased a VW Tiguan from 123 Auto Hendra. I inquired about the vehicle on car sales, soon after the inquiry I received a call from Amanda and confirmed an appointment with Sean. I was met at the appointed time, he was very professional and followed up on all commitments. The car was well prepared and some issues were mutually resolved. I would recommend Sean and I would use this business again.
Great experience, great product, great customer service
I found the team to be extremely helpful and knowledgeable in helping me to decide on what car I wanted. From my first enquiry to the follow up after purchase was easy and straight forward. I would highly recommend purchasing a car with this company.
Learn from me how to waste money
I got the car yesterday evening (24/12/20) they just wiped the car but not professionally cleaned as they told me over the phone, they said no accident history but most of the car panels are repainted some of the things are broken, it also start showing the seat belt sign on the screen, according to them they done the service you can check the photo and even my mechanic said from long time this car is required major service the engine is also making noise (haven’t drive the diesel car before I thought its normal for the Diesel engine).
Please stay away! If you end up buying a car from here triple check the car first that you are planning to buy. I recently brought a car from here. Once I paid the deposit they told me I could pick up the car in a few days during which they would get the mechanic to double check everything, making sure it was up to standard. On the same day I picked up the car it was showing a check engine light. I took it back to them the next day to get it fixed and they told me they couldn't look at it for over a week. I ended up getting looked at by my mech...anic as it was also leaking oil which wasn't declared. Please note that at Easy Auto the car didn't appear to be leaking oil or have the check engine light. The mechanic discovered that an engine seal was cracked causing the check engine light and oil leak. I had to get it fixed costing more than $1000 out of pocket. The mechanic also told me the engine oil was black and looked like it hadn't been changed in ages, even though the next service wasn't due on the car for months. I will never be buying a car from them again and I will not be recommending them to anyone.
I got the car I wanted, I am very happy with it.
Pardeep was accommodating and obliging, nothing was a problem, he returned my calls promptly and allowed me to select the car I wanted. Cara also knew her stuff and helped the sale go through seamlessly. All that Pardeep assured me of was correct. Thank you Pardeep and Cara.
Great service. Non-pushy salesman & admin.
We had a great experience recently purchasing a car from their Joondalup outlet. Dave was non-pushy and professional and very helpful in every respect. Luke was equally as professional dealing with paperwork and warranty. The car was detailed and as clean as a new one. They even fitted new tyres. Well done and highly recommended!
Price match claim is not true
I saw and test drove a BMW116i 2012 model done 65000K's from the Hendra yard yesterday and was super keen to buy. I thought the price was a little too high at $18,967 (+$250 "admin fee") and discussed with the salesperson who told me their price is the cheapest anywhere in Australia and they price match. So I checked online to see what was around and at what price because I really wanted this car. Found a 2014 model BMW116i that had done 51000K's on carsales at $18,000 + govt charges. I felt there was something thy could do on the car price...match claim based on the fact that this other car was 2 year newer with 14000 less k's (acknowledging the government charges on top though) however my suggestion was brushed aside by the agent who was working with me. I said to the agent that it seems they will always find a way to not price match one way or another so I walked away very doubtful of their claim to price match. I am unsure if they are genuine about price match because my request was not taken seriously at all.
Manipulative and Deceitful
I tried to buy my daughter a car from the Joondalup store. Absolutely disgusting how we have been treated. The finance girl told me lie after lie during the whole application process. They are very manipulative and deceitful. If I could give them no stars I would.
Save yourself the hassle of dealing with these people and buy elsewhere.
Thanks so much to your team Chris and brendon at easy auto castle hill . Your customer service and help with purchasing a new car was excellent and hassle free .
You went above and beyond to help us to find the perfect car and really happy with your service :)
I have bought my wife's car from Melbourne 123 and they were fantastic. So much so that I looked up their web site again when I needed a car and just bought one from the Adelaide 123. Fantastic service and not pushy. Trust is a dangerous word in the used car business, but this group seems to have a stock that are in great condition.
Excellent service, not pushy and very informative.
Looking for a budget car for my son and my experience from walking into the front office was exceptional. The office staff were very friendly and ensured we were COVID safe. We were then introduced to Pardeep who was very informative and knowledgeable without being pushy. He gave us space to look around but was checking in on us if we needed him. Would recommend +++
A painless process
We were dreading the whole process of buying a new second hand car. What a relief to be dealing with helpful, open and honest people like Joel and Callum. There was no pushy sales stuff and we were able to ask our most naive questions and get straight answers. We were surprised to find the episode was headache free and actually had a few laughs along the way. A pleasure to deal with the two of them and would recommend asking for them. Very happy with the car and the effort to look after us.
A & D
Great car great service castle hill
Being sceptical of car yards in general at first I was pleasantly surprised by the helpful salesman jerry cirera who was friendly without being pushy we didn’t like the original car we went to look at so jerry showed us a couple of other cars we finally found the one a Toyota prado. The sales manager Adam Baxter made the rest of the process easy and efficient and I felt comfortable buying my car from these guys. We went back a couple days later to pick up the car jerry was with other clients but had organised a young fellow can’t remember his...name but he was also fantastic to help us and give us a rundown on the car and even tuned our phone into the cars audio system never thought I would say this about any car salesman but the 3 guys that we delt with at easy auto were all very helpful patient and professional I would recommend easy auto 123 to anyone looking for there next car cheers greg and leanne
Questions & Answers
I was told that the free easyauto123 Mechanical protection plan only covers cars built in Korea, Japan, and Australia, so my $27,000 Jeep Grande Cherokee didn't qualify - is that true? I had to pay over $2000 for a warranty, instead.
I would appreciate any answer, particularly if it came from the easyauto123 experts on warranties.
Not sure but I have just had to take my Jeep Grand Cherokee overland back to the canning vale one because the transmission is clunking after only 1 day of having it, thats apparently covered by the basic one, I also had to purchased the 2.4k presidian warranty. So much for them making sure the car is mechanically sound prior to sale.
What are ex gov charges ? Rego tranfer duty ????
are the Melb vehicles registered, if not how will I get it registered, or drive it home (SW Victoria)
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