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EatNow.com.au

EatNow.com.au

3.9 from 594 reviews

The best app

Beats all the competitors for ease of use. I always order with EatNow. No dramas, just easy to order, delicious food at my fingertips. Keep up the good work EN.

Value for Money
Timely DeliveryYes

So easy to use

Easy to use, fast to order. So convenient. The menu is easy to navigate and easy to find what you are looking for. Paying is a breeze with PayPal or cc

Value for Money
Timely DeliveryYes

Service failure

I ordered my food 2 days ago, when I called EatNow to follow up on the where my food was I was advised to wait a further 15 mins for a update, even when I had already waited 1 hr 20 mins!!!! For my actual order Seriously. I then advised that I wasn’t prepared to wait that period of time and I wanted a refund, only to be told a representative would call me to “discuss “ a refund, I spent my money in good faith with the thought that I would receive what I ordered...... to date after 2 calls to EatNow no food of course... and definitely no refund and not even a call back..... I would ask is that a customer experience you’d want!!! I certainly don’t and wouldn’t want it.... I just want a refund, I would not order from a company in future who had this company as their order delivery option..... in my option..... service failure

Timely DeliveryNo

Excellent

Very good I love this makes ordering easy thank you eat now for this app.

Don’t know what else I can say limit the words because I can’t be anymore descriptive

Value for Money
Timely DeliveryYes

Awesome service

Ordering was easy to do on my pc and delivery driver was excellent and our order arrived earlier than expected. Will definitely continue to use eat now when ordering our take away.

Value for Money
Timely DeliveryYes

Very easy to use

This website made ordering very simple the menu was easy to read and navigate. The food order we received was fully correct. Would definitely
use again in the future thank you

Value for Money
Timely DeliveryYes

Perfect

I love ordering through the app. It is so quick and easy to use. I always order the same thing so it is great just selecting my previous order to re order.

Value for Money

Pizza delivery

Pizza was hot and arrived within half an hour pleasantly surprised. Online payment easy. Will use the service again, do not order take out on a regular basis. Delivery driver was pleasant and friendly

Thai Lanna house pick up

Food was ready on arrival. Food wasnt hot enough tough. I would definitely recommend Lanna house as a delicious thai food restaurant. It would be awesome to receive more deals

Value for Money
Timely DeliveryYes

Excellent service and food

Shalimar from Wembley - food is delish - arrived on time, piping hot! Delivery person was polite and punctual. Ordered for around 7pm, arrived at 6.50pm. I will definitely use this service again.

Value for Money
Timely DeliveryYes

Easily accessible

Easily accessible menus and offers from your local food outlets options to pay are good to delivery time are quite good drivers polite and friendly overall a good good experience

Timely DeliveryYes

Great service

Easy to use app and delivered what they promise. My food was ready to pick up when I got there. I will be using the eat now service more in the future.

Value for Money
Timely DeliveryYes

Terrible

Gives me so much anxiety each time I order from this place. Unprofessional and always saying 15min for over an hour. Disgusting. Food cold as he'll. Restaurant 2mim away. Do not bother. Uber eat or pick up food yourself.

Value for Money
Timely DeliveryNo

excellent, very easy to use

quick and simple way to find great food locally.will use this service regularly, for our take away requirements. great communication and timely updates. great to use while travelling, to find good eats

Value for Money
Timely DeliveryYes

Great food

Fantastic food, but arrived 40 minutes before the time I requested. Just got home in time to collect it. The food is Good Value for money and will certainly order it again. One of my favourites

Value for Money

Great way to order and great way to pay.

Love this site I have been sick and housebound. Wanted to have a pizza and logged on and found my favourite pizza place, placed my order and all good. I am going to recommend this site to all my friends.

Value for Money
Timely DeliveryYes

First time use. Didn't get all of our order. Didn't get a refund

We can no longer call our favourite Thai restaurant as they only take orders through this app. So we downloaded the app, ordered the food, then realised a dish was missing when we got it home. Again, because we can't call the restaurant we couldn't resolve it. We immediately sent a message to Eatnow. This was 8 days ago. They have not responded other than to say they would look into it, and haven't responded at all to follow up emails. Pretty terrible service and ripped off on our very first order. Not a good start.

Value for Money
Timely DeliveryNo

Late night dinner.

Food came hot and tasty time, and delivered by a nice guy. Only minus, $7.00 for 3 mouth fulls of Bacci ice cream? I feel bad when I have no change to tip. Maybe eatnow could add the option to an other wise great service.

Value for Money
Timely DeliveryYes

Easy app!

I have EatNow as an app on my phone, it’s very easy to use and a bonus having various ways to pay. My order and confirmation text/email were received very fast.

Value for Money
Timely DeliveryYes

Gets it right every time!!

When I’ve used EatNow I’ve always gotten exactly what I’ve ordered when I’ve ordered. My Marie’s Pizza is always fresh and ready for me when I pick up. Will confidently use again.

Value for Money

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Questions & Answers

I submitted feedback regarding a 40 minute delay on our food, no correspondence to let us know. Havee not heard back, would like a refund. It ruined our night, threw our plans. Thankyou
No answers

My order was approved cancellation by kitchen lahori last friday because time of delivery was inconvenient (they wanted to deliver 2-2.5hrs after approving my order-their site suggested they can deliver earlier). May i know how refund works on your site?
1 answer
Hi Joana, refunds work differently depending on the situation (e.g. was the order accepted by the restaurant first or cancelled straight away, was it delivered etc) If I understand you correctly you cancelled the order directly with Kitchen Lahori and you never received the food? In this case please contact us on support@eatnow.com.au with your order details and a description of what happened and we will arrange the refund for you. Regards, The EatNow Team