EatNow.com.au

EatNow.com.au

 Verified
EatNow.com.au
3.9

608 reviews

PositivevsNegative
72% · 436137 · 23%

Timely DeliveryYes · No
Value for Money
3.7

Reviews

608 reviews
Steph
Steph
 
silver.bear.1
silver.bear.1Metropolitan Adelaide, SA
 

Not Impressed. 1/5

MenuLog is dreadful. Eat Now used to be excellent. MenuLog is not a patch on Eat Now. No pictures of meals, no description of what the dishes consist of - just a name e.g. "Chicken - with sauce". "Chicken - no sauce." A 4 year old child could do better. MenuLog needs to lift its game, radically. Show details
blurredvission
blurredvissionMetropolitan Adelaide, SA3 posts
 

If I wanted to order on Menu Log I would go to that site

Eatnow used to be really simple you enter a postcode and the places that deliver to your location are shown. Now my search results are dominated by Menu Log and "order on Menu Log". Just now the 3rd restaurant in my search results does not deliver to my address. I have just wasted 30 minutes when it used to take literally 2 minutes to do. I do not know what is happening but menulog is messing up this site. If people wanted to order from menulog they would go to that site
Microbel
MicrobelAdelaide30 posts
  Verified

Consistent, food app of my choice

This is my go to for ordering online. Mostly I pick food up, it's just the ease of being able to order while I'm out and about. Restaurants have generally been ready on time with the odd exception, but in most cases the service was polite and apologetic, typically offering some sort of additional item for free. Never outrageously late though. Have ordered pizza, chinese, indian and thai from various places, and tend to use the same ones.
I find the app or browser version really easy to use too. Show details
Michael Hutman
Michael Hutman3 posts
 

bad service and over charged

I made an order for Chinese.
It took nearly 2 hrs to get all the food was Luke warm or cold.
The hole meal was worth $76 they charged $101.
this is the worst company I have ever used never again.
Michael Hutman
Michael Hutman  
More

The order was done in Liverpool Sydney

Sunny
SunnyGreater Melbourne (Metropolitan), VIC7 posts
  Verified

overcharged me for pizza

so the story is I ordered online at speedypizza Braybrook, VIC via eatnow. I was charged 17.90 and when i got at restaurant saw their menu it was priced 14.90. I contacted eatnow and it been over a week and did not hear back from them. its only 3 dollars but my perception now for eatnow is that they can overcharge at other places too and they dont care about issues like this which are critical for image of the company. eatnow employee is asking me the proof or photo of the menu even though speedypizza is their business partner and its only a phone call away. I would think eatnow would have an urgency to fix issues like this but apparently not. Show details
KevinR
KevinR
  Verified

System worked but order was wrong

Pretty happy with the process but the restaurant probably didn't read order properly. Got the wrong pizza but did make up a new one and deliver it when I rang.
Value for Money
JaneT
JaneTSydney Surrounds, NSW3 posts
  Verified

Stir Crazy by Tim Neutral Bay

Great pick up location. Good menu selection. Food was ready on time. Great food. Really nice, hot and exactly what was ordered. Will be going back. 5 out of 5.
JanF
JanFGreater Melbourne (Metropolitan), VIC
  Verified

Not impressed

I made an order for delivery and received confirmation but a long time later my food had not arrived. I rang the restaurant who had not received the EatNow order. They cooked and delivered my food quickly and added a couple of extra items to make up for my disappointment.
Radman69
Radman69Sydney, NSW5 posts
  Verified

Poor experience - poor customer service

I made an order to collect. The order was accepted and my card was debited, SMS and emails received. The restaurant it was closed. I called EatNow who didn't believe that the restaurant was closed - why would I make this up? I sat outside the closed restaurant for 10 minutes while they tried to contact. I asked how I can tell if via the EatNow site if a restaurant is open - they hung up on me. No response to emails either. Offered a meagre $5 credit as compensation - which they admitted they forgot to process. Show details
Brian James
Brian JamesSydney, NSW6 posts
  Verified

Driver doesn't read instructions before delivery

This village has 2 entrances. Jones Rd and Kenthurst Rd. Driver went to Kenthurst rd although the address stated Jones Rd. Consequently food was only warm. She got here eventually. Must have read instructions. Show details
Patty M.
Patty M.South East Queensland, QLD
  Verified

Quick service

Got our meals earlier than expected which was very welcome. Never had a delay with this service. I totally recommended. Drivers are friendly and provide good service, we will keep using eat now. Show details
JadrankaC
JadrankaC
  Verified

It's heaven on earth

I really love it...it's fast and very tasty ...will used often...staff there very friendly and I ordered can of Coke they didn't have instead I received bottle of Coke..... amazing Show details
Value for Money
Tejas
TejasPerth, WA4 posts
  Verified

This perfect, Good Teste and on time

It was great test and service on time. price is also reasonably good. will definitely order again. I tried 4 different curries and Naan bread, all right on money. great Show details
VanessaW
VanessaWNortheast, VIC
  Verified

Awesome

Great app that has all the restaurants on there that will deliver to my small town. Love it and so easy to use. Also tells me where and what I ordered last time too. Show details

Questions & Answers

Gday
Gday

I submitted feedback regarding a 40 minute delay on our food, no correspondence to let us know. Havee not heard back, would like a refund. It ruined our night, threw our plans. Thankyou

Joana C.
Joana C.

My order was approved cancellation by kitchen lahori last friday because time of delivery was inconvenient (they wanted to deliver 2-2.5hrs after approving my order-their site suggested they can deliver earlier). May i know how refund works on your site?

EatNow.com.au
EatNow.com.au   DM   

Details

CategoryFood Delivery Services
Meal TypeMade to Order / Takeaway
Meal Plans Available No
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Contact info for EatNow.com.au

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