e bay money back grantee is a lie i purchased a sd card that was never delivered when i opened a case with e bay within 20 mins i received an email saying the seller had a tracking nu so i would not be refunded so i appealed within 5 mins i received an email saying the appeal had failed the seller AHKA2407 WOULD NOT REPLY TO MY EMAILS that is… Read more
untill i left - feedback then they tell me it was delivered to the wrong address and go and get it how perfetic is ebay and this seller over 20 years with ebay never again
I've been an ebay customer for many months now and had to request -for the first time! - a refund on an item that didn't arrive. Ebay emailed a few hours later to congratulate me on the fact my order had been delivered almost a fortnight ago (it hadn't), so no refund. When I reviewed their tracking info it said it had left the seller the day before I ordered it. Interesting. Never ever again, ebay. Show details
My EBay account was permanently suspended even though I had done nothing wrong. Had a call with eBay and the girl was so unhelpful and couldn’t have cared less. I had just sent $350 worth of books to someone in Canada and now won’t have the funds for 190 days. DONT USE EBAY!!!!!!! Show details
Reviews with attachments
I order a needoh I ordered the needoh nice cube and I didn’t get what I exactly wanted the needoh feels sticky and it’s not the needoh nice cube I would like a refund and then the packaging is destroy I’m not that happy thank you.
Got broken pram from eBays seller & no help from ebay .totally ripped off – Bought a pram from ( babyobay_ltd) from eBay. Got it on time with tracking details but after using it first time & tyres got stuck & after that it didn’t move , both tyres from back was not working . I complain to seller & he promised that he will send a new stroller but he didn’t sent me any tracking details & keep on lying that he send it but I… Read more
never got it . He was making me fool but complain about this to eBay & next day I received a message from eBay that seller has send u tracking detail but when I checked that tracking number was old stroller tracking number . That seller made eBay fool aswell by sending old tracking number. However I tried again to contact eBay but there was window or place wher I can message them or ask for help & I doubt they also deleted my purchase list , where no proof of buying that stroller . They cheated me
Unable to leave feedback eBay Australia – Purchased two faulty bags from eBay on 7 Sep 22, left negative feedback for the vendor imart-au, eBay removed my negative feedback for NOT reason. Show details
Very bad customer service – I recently sold a GPU on eBay the seller decided to return it claiming it's faulty I told eBay I took a video straight B4 sending it showing that it works and took another one after I received it and yet they charged me $66 between fees and postage and simply told me to relist it like I'm ever gonna use eBay again Show details
- +3
Too many sellers mainly from a "certain country" with warehouses funded by this "certain country" using dozens of accounts to sell the same products, with just a few cents difference, flooding Ebay's search engine results thus depriving other sellers a fair equal platform. Sellers selling the same merchandise but using different accounts and… Read more
Nic's by offering a few cents off the advertised price, or adding postage on one account and lowering unit price on the item, then on another account having FREE POSTAGE but raising the cost by that postage on same item, both adding up to the same unit price, give or take a few cents depending on which account or username they use, deceiving buyers into thinking they are different sellers.
We all remember the baby formula fiasco, where "certain" people were so well orchestrated by a certain country clearing almost every supermarket shelf of baby formula and shipping it back to "this country".
The operation in its scale, its size, its logistics and the Australia wide mass execution of this invasive operation were phenomenal. This was a pre-planned organized r*pe of our food supply.
However, all that being said, my beef is NOT with this "unmentionable unspeakable country" it is with Ebay and how it is turning a blind eye to this country's deceptive, dishonest sales practices!
How Ebay allows sellers from this country to literally FLOOD Ebay and its search engine with hundreds of accounts some of which are TEMU sellers using THOUSANDS of usernames/accounts to literally deprive other sellers, including PRIVATE Aussie sellers a fair suck of the sauce bottle to compete, especially in search engine results!!
And Ebay does NOTHING to combat this because Ebay is making heaps of $$$.
Also the misleading product descriptions, especially with solar lighting, hence, luminacy being ip to 100 000 lumens is not only misleading but DECEPTIVE, the same people doing this on TEMU, and yes, the SAME COUNTRY which certain review platforms censor reviews for for simply naming country of manufacture manufacturing companies owned by the same "unspeakable country!
One has included screenshots of Solar lights advertised on Ebay, the same ones that appear on TEMU, the same deceptive dishonest misleading descriptive rip-offs that Ebay allows! There are sooooooo many more, not enough room on here to post them all, but when you search Ebay for solar lights, as with other items, you will see what I mean!
I think by now you will know which country one is referring to, the "Party" of this government that is flooding Ebay with its low grade low quality landfill "turnover", same "Party" that orchestrated the great baby formula fiasco.
Don't bother complaining to Ebay, they don't give a fig!
UPDATE:
Just searched online. Looks like Ebay is taking a nosedive!
Like so many other corporate style entities, greed will be their undoing.
This is what I found in Google search.
"Based on current reports as of late April 2026, eBay has not officially shut down, but users are experiencing significant, ongoing, and widespread issues with the platform, leading to reports of the site "crashing" or being "dead" in terms of functionality and sales.
Here is the current situation:
System Functionality:
While the main eBay site is online, many users are reporting that the site and app are glitchy, with significant issues related to search visibility and listing on mobile
Search/Sales Issues:
Numerous sellers are reporting that their listings are missing from search results, resulting in a dramatic, long-term decline in sales.
"Dead" Site Sentiment:
Sellers and users are describing the platform as a "dying" or "dead" platform, with some users stating it is no longer viable for private sellers.
Company Actions:
eBay has been reported to be restructuring, including laying off 6% of its global workforce (approx. 800 jobs) as of February 2026.
Outages:
While the site is not completely shut down, sporadic, partial disruptions have been reported where certain services (like login or search) fail for users"
Purchased a brake cable from ebay seller, they said they were in Moorabbin, item came from QLD then they sent me a cheap off brand, not as advertised. I went to see if it would fit and it wouldn't so I initiated a return. I carefully read ebays return policy first where they stated that if an item is not as described or not fit for purpose the… Read more
seller must pay for postage returns. So when the drop down menu had, "item did not fit" as an option I selected it. You know what! ebay's st^pid system takes that selection as "I don't want it anymore" and I had to pay for postage. When I finally got to chat with an actual person at ebay, they said it was my fault for choosing, "did not fit". WTH! Not fit for purpose-did not fit, It was an freaking brake cable not a t-shirt. Anyway because the system had already decided I was at fault, ebay could not help, so for a nasty off brand item that cost me time, money and patience, it now cost me another $22 to send the trash back. I bet because I had to tear the sealed plastic packaging to open the piece of trash, that I will only get a partial refund as-well. As they say, "Poor Man pays twice!" I then went to buy some loctite Freeze and Release Lubricant spray, to only get a reply later that their shipper won't ship to my address, when I got free postage with the purchase. That's because they drop ship from Amazon and Amazon will not ship certain items to my address, one particular item was the loctite, because I went to buy it from amazon first at $6 cheaper than ebay. I've used ebay for 15 years, I have a 100% feedback rating, now its full of drop-shipping scammers, who half of them are not even in the country, yet 3 days ago I went to sell an item on ebay and had to go through the ringer wit I.D and License checks before I could post the item. WTH, and they can not sort out the trash from the ivory??? WTH You are going to love the ebay transcript they promise to send you a copy of for your records, it's attached. The thing is they left out the first 98% of the back and forth conversation, where I made a fair point and they agreed, but said their hands were tied! and then they just sent the, Thanks a lot bit, at the end of the transcript as a copy. LOL, Everyone carries on about TRUMP lying all the time, unfortunately the whole world has just become a cesspool of con-artists and scammers, and everyone thinks it's okay, because everyone else is doing it. What a joke we've all become.
Got scammed. Came home with a package at my door. It wasnt what I ordered. I ordered a Remote & ended up with Full Face Masks like in Hospitals. I think this scammer was trying to sell his product by putting up false ones. Even the No. starting with 0485...... is a scammers. It was from China as the packages were in Chinese. The seller from Ebay was ("gripper. 15") Show details
- +1
I have bought 2 DVDs from a seller on Ebay. Both of these DVDs were late in being delivered to me. So I cancelled both DVDs and requested a refund. The first refund I was supposed to get in November 2025 but this refund never arrived. I have since been to my bank and my bank sent me two emails saying, Your refund is on the way to you. I have… Read more
included the receipt for my first purchase from this seller on Ebay. It shows the Order Number and the sellers name. This is a warning to people wanting to buy from this seller. Avoid this seller. And Ebay sent me a receipt for the refund I was given so why are my bank telling me 5 months later that I'm getting a refund, the first refund receipt was a forged copy. I have tried asking the Ebay community forum this question about my DVD and twice now Ebay have blocked my posts. Saying it infringes the Ebay policy guidelines.
ebay PLEASE CONFIRM “We looked into your report and didn’t find the listing to be in violation of our policy”, the eBay policy states that all ebay merchants are fully approved to lie in their ebay lastings, including offering free shipping and charging each customer a $20 payment to pay for the free shipping - ebay PLEASE CONFIRM - Show details
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Purchased a 9 inch screen for an ASX. Product was faulty. Seller has since refused to replace the faulty product and is ignoring messages. They also scam you into changing feedback by offering to replace items in exchange for positive feedback
- +1
Still lie and steal from customers who trust that their site would do the right thing!
There are ALL authentic items bought from prada, i have been selling things through ebay for 14 years n more n my store never selling any counterfeit goods, SO Please STOP accusing me selling counterfeit items!!!# ebay au store 127794443765 listing The end of ebay selling platforms!!! since the ebay AU CEO onboard n ebay were using AI tools n… Read more
constantly accusing me selling counterfeit items, ridiculous!!!
However, they let peoples selling counterfeit items n refused to take down counterfeit listings even i keep reporting them!
The reasons why people no longer want to buy n sell things thru eBay au, n go to fb marketplace instead, mainly because they are having an incompetent ceo running the online store in Australia! high comm n lot of fraudulent seller who sell counterfeit items made in china ! so frustrating!!
Beware of counterfeit KOYO wheel bearings being sold on eBay Australia. There is an app you can download from the KOYO website from the World Bearing Association to your smartphone that can read the Q.R code on the KOYO box and tell you if the bearings you have are genuine KOYO JEKT or rubbish counterfeits.
I had a seller call me a dog because they sent a item that was missing a item so I left a review they called me a dog i reported them to ebay but they don't do anything so if you want to be abused i recommend using ebay Show details
The app is broken, no more live agents, useless AI garbage in the help section, no more refunds after being scammed with faulty products and cannot reviews cannot be changed once they are posted. Show details
Latest follow-ups
Have 3 accounts some 12 years old. Ebay sellerS have ZERO protection and scammers are becoming more frequent making false claims. DO NOT SELL ANYTHING INTO USA... TO GET ITEMS RETURNED YOU WILL DEAL WITH PAYPAL FROM USA AND HAVE NO TRACKING OR… Read more
RECOURSE AS EBAY WIPES THEIR HANDS. The links and support instructions are for the USA and do not function in Aust. YOU WILL LOSE YOUR MONEY AND YOUR ITEM.
Follow-up · Seems all emails (approx 8) regarding returns are bots making false promises...very poor system. One email replied to me with a female Christian name. It didn't even remember I was a male.. pathetic..
I ordered a very small product from this Company which was processed on February 10th. It is now February 23rd and no sign of parcel which is sitting in a "sortation" facility. Who makes these words up? The Company supposed to deliver it is Parcel… Read more
Freight Logistics. Delivery from 13th to 19th February. So far not a word from the parcel Company. When I asked toavote for information a few days ago someone offered to cancel and refund and "can you wait a few more days". Today I was told we cannot cancel it and "can you wait a few more days". What choice do I have ? What a rediculous thing to say. They also say at the end of their e-mails that they offer the best service. If this is their best then I would hate to experience the worst. This was my first experience dealing with eBay and it will be the last also. A huge disappointment every step of the way. Will never use eBay again or toavote (whoever they are) who do not get my vote at all. And absolutely NEVER use Parcel Freight Logistics. Would not recommend anyone use either Company.
Follow-up · The parcel finally arrived on February 28th! Too late for what it was meant for - a gift for someone. When the tiny box did finally arrive the delivery person could not be bothered walking up the front steps and ringing the doorbell or putting it in the letterbox so they took it to a post office. This meant 15 minutes late in the afternoon to… Read more
parcel was not delivered a week after due date , when complained to co they said delivered and 2 very clear photos to be honest of door and parcel number in front of my place ,but the problem is , i was inside and the door was open but no delivery… Read more
person did put any item and when viewing security cam a person similar in every respect took back the parcel after the 2 photos taken, nice scam a boomerang delivery
Follow-up · yes i contacted ebay , they gave the money back but the shaddy deliveryman is still there, this was a first one but the courier was not too bright as there are 5 cameras watching the surroundings
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Positive reviews
I recently purchased a 100ml bottle of Christian Dior Eau Sauvage Elixir from this Ebay supplier. It was at a considerable discount to normal retail as one would expect. However having purchased an Armani fragrance thru Ebay I wasn't anxious about authenticity. Delivery was slow but it duly arrived intact and in packaging that looked genuine. … Read more
On opening and trying it, it was immediately obvious that it wasn't the real article, in other words it was fake or counterfeit. The initial notes were faint and faded to nothing after a few moments. Given that Elixir is supposed to be very strong and last for hours this is nothing short of fraud. Efforts to involve Ebay corporate have met with a dismissive nothing that violates their rules response. As for aimer.au-99 the actual supplier, there's no response at all. This is a salutary reminder that the Ebay money back guarantee is meaningless. Even feedback which on this supplier is supposedly 92% positive is no guide and unreliable. Beware of this vendor people.
One of the best ebay interactions I've ever had. Initially purchased the wrong item, sent them a message regarding this and no questions ask it was refunded without delay. Purchased the correct item, could not believe the speed in processing, very… Read more
fast delivery during Christmas new year. Follow up emails through out, and to top it all off was an unexpected $100 gift voucher for wine.... what the lol well done guys, this is how it's ment to be
Follow-up · The included gift voucher for wine claiming $100 dollars of free wine i found to be misleading. To obtain the $100 i needed to spend $86 in a bulk purchase, really didn't want the wine, but inlight of growers hardship over past months i completed the purchase. But the insta 360 pro 2 is still in my opinion at the top of the list for ease of use and quality build, the store and staff were amazing
I bought a router on eBay from Interstate with 10 day delivery. I later found Amazon could deliver it in three days. I asked eBay for a refund and they refunded my money within an hour ... unbelievable...Thank you so very much! Show details
Negative reviews
Purchased an item that was delivered very late. I've given a negative feedback but surprisingly it does not appear on reviews. No wonder seller has 99% positive review. Also no eBay representative on chats to respond. It say you'll be next to chat with agent in 2mins but you'll be waiting for hours. THIS IS A GOOD EXAMPLE OF POOR CUSTOMER SERVICE. Show details
I ordered a item on ebay in February was suppossed to be delivered by 30 March it is now April and still no package I did not think it would be this long I have ask for my refund back lets see what happens
Unable to leave very negative feedback eBay Australia – Unable to leave very negative feedback eBay Australia – Purchased one wooden chess set from eBay. Ebay merchant without my consent, deliberately changed my delivery address to deliver my item to a different suburb address, and Australia Post unable to provide further information due to… Read more
Privacy Law as not the owner of the different suburb address. Left negative feedback for the eBay vendor SKYNET WEST. ( eBay account name is elaine_1986 ) then eBay removed my very negative feedback as buyer, without sending written notification to the buyer. Ebay merchants are permitted by the eBay website to lie and to steal from Ebay buyers, who trust that the ebay website would do the right thing. ——————————————— ——————————————— ———————————————
Recent reviews
This company is letting sellers get away with too much,this year I've had so many issues with sellers,never left this much negativity feedback in 15 years than I have in the last 4 months,think it's time I shop elsewhere Show details
Please think before using ebay. Anything, that goes wrong. They support the seller. Of course, call center from Philippines. Totally useless. I purchased a fridge and cancelled the fridge with seller shortly after. The seller noted on their help page it could be cancelled. Seller declined cancellation, and created a shipping label hours after… Read more
cancellation. Fridge hasn't even been collected it wasn't even 24hours. A massive loop hole with sellers knowing that ebay has no empowerment and will not do a thing. I am reporting this to the ACCC as I have taken screenshots of everything showing misconduct. So dishonest on both seller and eBay's part. Dodgy, 20 plus years using ebay, that is my last time. Amazon is so much better!
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UPDATE: Parcel was finally delivered on 28th February - almost three weeks. Certainly would not recommend this Company