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Eco Flooring Systems

Eco Flooring Systems

Eco Flooring Systems
1.0

3 reviews

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3 reviews
Jon W.
Jon W.VIC
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Do not waste your time dealing with this company or buying their products They will not stand by the warrantee or any issues with products. We had our home installed with their eco flooring being told it was a great product with very hard wearing quality's . 6 months into home the cracking and cupping started to appear. They supplied some packs… Read more

of new boards "they even got that wrong supplying gloss boards to satin floors " once installed. cracking still happening and cupping everywhere. Then they told builder not enough joints to allow expansion, so more joints went in still the issues appearing. We were told house had been flooded. Next was we had washed the floor with wrong product. still same problems Then they blamed the installer only to find it was installed as per their instructions. instructions have since been changed. Now 4 years later they still say when you call them it's ok to wash with anything and it's a no problem product. DO NOT WASTE YOUR TIME WITH THIS COMPANY, YOU WILL REGRET IT LIKE US .

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John
JohnVIC2 posts
  Verified

Purchased with house build and after 12 months the edges started to crack and boards buckled and cupped . Rep came out and told us it was due to house being flooded . (It’s never been flooded ) 2years later they will not stand by their product and do not even answer emails yet it has 25 year warranty. Do not waste your time with this product Show details

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Sunny1
Sunny18 posts
  Verified

Samples show a grain - the actual is flat and cheap looking – I purchased these for a complete apartment reno based on the beautifully textured sample in store. Both the small sample from the sample book, and the large wall display had a natural woodgrain look and texture. On delivery, I checked the box labels and all was correct. After the installer had laid a large component while I was at work, I saw how… Read more

flat, dull and frankly cheap looking they were which confused me as the box labelling was correct. The installer had laid three quarters before I found the original sample and on comparing, saw that indeed the delivered boards did not have a grain but were actually just a print, unlike the sample I had based my purchase on. Eco Flooring sent out a Rep. who informed me that there was no grain as the delivered laminate boards are new and eventually a grain will magically appear. What a ludicrous concept - I am sure this will bring plenty of amusement in the flooring sector. Needless to say, I would never have purchased these boards based on what was delivered. Save yourself the stress and don't buy this brand.

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