Reviewer Photos & Videos
- Verified customer
Extremely happy with our flooring experience with CTM and the outcome. Such a pleasure to deal with them. We did rectified 600x600 porcelain tiles downstairs and laminate upstairs. Fantastic team of people who are very friendly, supportive and approachable. Great quality products and excellent service. Would highly recommend to anyone who are considering flooring. Great options and fantastic customer service.
Ours is a new build and we did our entire flooring with CTM after handover. Can’t thank Kirsten, Manuel enough for their assistance.
- Verified customer
Professional and premium quality
I can’t say enough positive things about CTM.
From the initial consultation, we gave vague ideas on what we liked and feel like we were shown every option that matched in some way, not just flicked to a tile and told to go with this or find something else ourselves. Really left us at ease with the choice we made as well.
Additionally, the fact that they are one of the few supplier that to supply AND install with warranty clearly shows that they stand behind there products and people
Exceptional Service And Professionalism From Beginning To End
CTM Flooring has been a breeze to deal with. I was organising new carpet to be installed at my daughter’s home. It was quite an emergency as the the old carpet was ruined making the home uninhabitable. Dhaval was fully engaged with the urgency of the situation and set the wheels in motion to have the carpet installed before Christmas. He literally created miracles and organised everything, taking all steps necessary. Highest praise to the check measurer and carpet layers who did an amazing job. Every aspect of this project went perfectly and I’m happy to say CTM Flooring saved my daughter and her children from having a very ordinary Christmas. Well done to every single person involved in this project!!!!!!
I rarely leave reviews however feel the need to leave one here. I recently decided to tile my apartment and was struggling with trying to have trade’s people come out to quote the job. After numerous attempts at calling tilers only to waste my time waiting around for them to not show up, I came across CTM Flooring as a referral and I am so pleased I did. From the initial contact the team at CTM Flooring provided me with quick and efficient service. Even though the job was small in comparison they still went over and beyond. They worked seamle...ssly in order to achieve the desired outcome I was after. From quoting to completion they exceeded my expectations. Even their trade’s people were efficient and turned up when they said they would, completed the work within the time frame specified and cleaned up after themselves. I was so impressed that I went back to CTM Flooring to have them price up changing the carpet in the bedrooms. I went ahead with this also and I am so happy that I did. Do not bother wasting your time looking elsewhere for your flooring needs, the team at CTM Flooring are professional and the service they provide is exceptional. Thank you Ryan, Manuel and Daniel for all your help.
Amazing Tiles at CTM Flooring
Thankyou Kristen and CTM Flooring for the best service and quality tiles to select from. The showroom is so impressive with a huge range of tiles to pick from. Kristen was so helpful and knowledgeable and friendly and I can’t highly thank her for great service that she has provided to me. My lounge and dinning area looks amazing like is a brand new house .
I am so happy thanks again to friendly and hard working staff at CTM Flooring the best ever.
Thank you CTM Flooring for the excellent personal customer service provided by Kristen and friendly staff and for having the most incredible range of Products to choose from! Kristen walked us through each room, showing us all the possible colours of tiles and carpet, based on the criteria we gave her, with great patience and fun! We selected tiles and carpet for every room for our soon to be built New home. Thank you CTM again for making this Difficult task an easy and extremely pleasurable experience!
Outstanding results in Tiling
Just completed the filing of the entire downstairs of my house with CTM Flooring. What a great experience with amazing results. Dvahal was so good at helping us walk through the huge number of options in tiles. Gave us a great price and organised for the underfloor heating as well. When there were issues, minor issues only, CTM were straight onto it and it was fixed immediately.
When the tilers were finished, and it was all done in a few days (155sqm) the only evidence that they had even been there was the beautiful floor.
Couldn’t be happier.
Thank you for everything!
Kristen was my consultant at CTM Flooring and working with her made my first time renovating a smooth and fun experience. Kristen truly cares about what you need and she went above and beyond to make sure I got everything perfect for my bathroom and flooring. Kristen comes highly recommend and anyone would be lucky to have her help them. Thank you!
Seamless transition from carpet to floating floorboards
Competitive pricing, focused on customer solutions. Quick turn around from first visit to providing a quote.
Supplied all the necessary documentation required for strata approval.
Efficient tradesmen and respectful with communications and timing.
Would definitely recommend to friends and family.
- Verified customer
Professional and Would Highly Recommend
A professional outlook from staff, products and showroom. We were amazed by the amount of display tiles and floorings on offer. We were assisted with our tile and laminate flooring selections that match our new house and colour scheme to perfection. We had no idea of what colours would work until we spoke to the experienced staff there.
But it didn't finish there, their installers were very well mannered, and did an exceptional job. They took utmost care working near my painted walls and, they cleaned up after they had finished.
On top of this, their prices are extremely competitive.
I highly recommend CTM.
Knowledgeable, respectful, energetic, solutions focussed and creative.
Kristen was our consultant and was extremely energetic and willing to assist. Kristen walked the floor for the right tiles for our entire house. We ended up with every tile selected at a very affordable price with a modern and designer vibe. Kristen even set up a display with notes on the tiles detailing which one was for where - to help me present the suggestions to my partner on a day she wasn’t in. There were some minor changes but another professional was available to help us solve flow on effects, etc, Manuel - Amazing!!! This man sold us an idea we had been thinking about but we’re too scared to decide on. However, as soon as we saw the vision be perfect. Can’t recommend CTM Flooring enough.
Outstanding customer service and quality workmanship
We hired CTM flooring to do tiles and carpet for our new house . Dhaval is an outstanding sales person , he guided us very patiently throughout our selection process . Manuel took personal care and ensured that we get the best service . Daniel and team did an outstanding job in executing the project to our satisfaction. We are very happy with the price and quality of service provided . I would recommend CTM tiles to everyone for the below reasons
1. One stop shop for all our flooring needs
2. Excellent showroom and great collection
Quality tiles showroom
Seraj was very helpful to choose the tiles for our new home. Technically he got very good knowledge and he will apply that towards the tile selection. If you are after a good quality tiles for home, Bathroom and outdoor this is the best shop.
We spend around totally 12 hours in 3 different days to choose the tiles. All the time Seraj was with us especially when we are completely blank at some point. Outstanding customer service.
They gave me good discount as well.
The reviewer stated that an incentive was offered for this review
Beautiful Tiles, Changed our House
We tiled our rumpus room and the adjoining covered outdoor patio, both in the same tiles.
The tiles are beautiful and really changed the appearance of our house. Visitors have started asking for the name of the shop and wanting to do a similar job. Thank you CTM, we couldn't be happier.
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