Reviewer Photos & Videos
Thank you CTM Flooring for the excellent personal customer service provided by Kristen and friendly staff and for having the most incredible range of Products to choose from! Kristen walked us through each room, showing us all the possible colours of tiles and carpet, based on the criteria we gave her, with great patience and fun! We selected tiles and carpet for every room for our soon to be built New home. Thank you CTM again for making this Difficult task an easy and extremely pleasurable experience!
Outstanding results in Tiling
Just completed the filing of the entire downstairs of my house with CTM Flooring. What a great experience with amazing results. Dvahal was so good at helping us walk through the huge number of options in tiles. Gave us a great price and organised for the underfloor heating as well. When there were issues, minor issues only, CTM were straight onto it and it was fixed immediately.
When the tilers were finished, and it was all done in a few days (155sqm) the only evidence that they had even been there was the beautiful floor.
Couldn’t be happier.
Thank you for everything!
Kristen was my consultant at CTM Flooring and working with her made my first time renovating a smooth and fun experience. Kristen truly cares about what you need and she went above and beyond to make sure I got everything perfect for my bathroom and flooring. Kristen comes highly recommend and anyone would be lucky to have her help them. Thank you!
Seamless transition from carpet to floating floorboards
Competitive pricing, focused on customer solutions. Quick turn around from first visit to providing a quote.
Supplied all the necessary documentation required for strata approval.
Efficient tradesmen and respectful with communications and timing.
Would definitely recommend to friends and family.
- Verified customer
Professional and Would Highly Recommend
A professional outlook from staff, products and showroom. We were amazed by the amount of display tiles and floorings on offer. We were assisted with our tile and laminate flooring selections that match our new house and colour scheme to perfection. We had no idea of what colours would work until we spoke to the experienced staff there.
But it didn't finish there, their installers were very well mannered, and did an exceptional job. They took utmost care working near my painted walls and, they cleaned up after they had finished.
On top of this, their prices are extremely competitive.
I highly recommend CTM.
Knowledgeable, respectful, energetic, solutions focussed and creative.
Kristen was our consultant and was extremely energetic and willing to assist. Kristen walked the floor for the right tiles for our entire house. We ended up with every tile selected at a very affordable price with a modern and designer vibe. Kristen even set up a display with notes on the tiles detailing which one was for where - to help me present the suggestions to my partner on a day she wasn’t in. There were some minor changes but another professional was available to help us solve flow on effects, etc, Manuel - Amazing!!! This man sold us an idea we had been thinking about but we’re too scared to decide on. However, as soon as we saw the vision be perfect. Can’t recommend CTM Flooring enough.
Outstanding customer service and quality workmanship
We hired CTM flooring to do tiles and carpet for our new house . Dhaval is an outstanding sales person , he guided us very patiently throughout our selection process . Manuel took personal care and ensured that we get the best service . Daniel and team did an outstanding job in executing the project to our satisfaction. We are very happy with the price and quality of service provided . I would recommend CTM tiles to everyone for the below reasons
1. One stop shop for all our flooring needs
2. Excellent showroom and great collection
Quality tiles showroom
Seraj was very helpful to choose the tiles for our new home. Technically he got very good knowledge and he will apply that towards the tile selection. If you are after a good quality tiles for home, Bathroom and outdoor this is the best shop.
We spend around totally 12 hours in 3 different days to choose the tiles. All the time Seraj was with us especially when we are completely blank at some point. Outstanding customer service.
They gave me good discount as well.
The reviewer stated that an incentive was offered for this review
Beautiful Tiles, Changed our House
We tiled our rumpus room and the adjoining covered outdoor patio, both in the same tiles.
The tiles are beautiful and really changed the appearance of our house. Visitors have started asking for the name of the shop and wanting to do a similar job. Thank you CTM, we couldn't be happier.
Excellent Customer Service
I just want to say how much I love my engineered floors and carpet that have just been installed, the quality is outstanding!! Thanks so much to Kristen she has been amazing, so incredibly friendly and helpful and she gone out of her way literally to assist. Without a doubt I would highly recommend CTM Flooring.
Excellent service and customer delivery!
A HUGE shout out to Manuel and his team who has done an excellent job with our flooring. Dhaval was very patient with us in selecting the right tile to match our taste.
The installation team is an absolute pleasure to deal with. Timely calls, project updates and a very clean crew made the install a breeze!
I am renovating my two bathrooms and I am going back to CTM for more!
Thanks guys for all your help. You guys are the best!
Keep in mind before approaching them for services:
They will promise heaps but deliver little,so make sure you have it in writing everything that they promise.
The given work timeline may extend by several weeks
Don’t go for the extra stuff they so enthusiastically suggest, it’s going to cost you a lot of money
Make sure you actually see everything that they are going to use, eg., flooring, tiles, skirting and every little bits and pieces that’s needed as they might just say that it was not included in the price. After you have paid the money, their tone changes.
They are extremely pricey for the shoddy service they deliver.
I would really take all the excellent reviews given here on this website with more than a pinch of salt.
Unbelievable service! Thank you for being so patient Dhaval you were amazing.
Would reccomend you to anyone needing tiles and flooring. Thanks again for looking after us. And for all your great suggestions. Ctm have it all and so conveniently located and parking is easy. Oh and the tea and coffee were appreciated
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