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CTM Flooring

CTM Flooring

4.7 from 78 reviews

Reviews

4.7

78 reviews
5
(64)
4
(7)
3
(2)
2
(4)
1
(1)
  • Job Satisfaction
    4.7 (9)
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Reviewer Photos & Videos

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Janet

JanetSydney, NSW

  • 2 reviews
  • 1 like

Very impressive

published

Thank you CTM Flooring for the excellent personal customer service provided by Kristen and friendly staff and for having the most incredible range of Products to choose from! Kristen walked us through each room, showing us all the possible colours of tiles and carpet, based on the criteria we gave her, with great patience and fun! We selected tiles and carpet for every room for our soon to be built New home. Thank you CTM again for making this Difficult task an easy and extremely pleasurable experience!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Janet,
Thank you so much for your positive feedback. It was an absolute pleasure to assist with your new home selections, and we are so glad to hear that it was an enjoyable experience.
We can't wait to see the finished product!

Mick

MickSydney, NSW

Outstanding results in Tiling

published

Just completed the filing of the entire downstairs of my house with CTM Flooring. What a great experience with amazing results. Dvahal was so good at helping us walk through the huge number of options in tiles. Gave us a great price and organised for the underfloor heating as well. When there were issues, minor issues only, CTM were straight onto it and it was fixed immediately.
When the tilers were finished, and it was all done in a few days (155sqm) the only evidence that they had even been there was the beautiful floor.
Couldn’t be happier.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Mick,
I will pass on your positive review through to our team. Enjoy the underfloor tile heating with this cold weather. The photo looks great.

Thank you for everything!

published

Kristen was my consultant at CTM Flooring and working with her made my first time renovating a smooth and fun experience. Kristen truly cares about what you need and she went above and beyond to make sure I got everything perfect for my bathroom and flooring. Kristen comes highly recommend and anyone would be lucky to have her help them. Thank you!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Nicole O, Thank you for taking the time to leave this positive review. We look forward to seeing your job completed. I will pass on your feedback through to our team.

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Seamless transition from carpet to floating floorboards

published

Competitive pricing, focused on customer solutions. Quick turn around from first visit to providing a quote.
Supplied all the necessary documentation required for strata approval.
Efficient tradesmen and respectful with communications and timing.

Would definitely recommend to friends and family.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Stewart. Thank you for leaving a 5 star review. Sometimes strata approval can be a little tricky. I will pass your feedback through to our team. We look forward to helping your friends and family.

  • Verified customer

Professional and Would Highly Recommend

published

A professional outlook from staff, products and showroom. We were amazed by the amount of display tiles and floorings on offer. We were assisted with our tile and laminate flooring selections that match our new house and colour scheme to perfection. We had no idea of what colours would work until we spoke to the experienced staff there.
But it didn't finish there, their installers were very well mannered, and did an exceptional job. They took utmost care working near my painted walls and, they cleaned up after they had finished.
On top of this, their prices are extremely competitive.
I highly recommend CTM.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Paul. We really appreciate you taking the time to leave a positive review. It was our pleasure to help with selection for your beautiful home. We look forward to seeing you again. Thanks again for recommending us.

Knowledgeable, respectful, energetic, solutions focussed and creative.

published

Kristen was our consultant and was extremely energetic and willing to assist. Kristen walked the floor for the right tiles for our entire house. We ended up with every tile selected at a very affordable price with a modern and designer vibe. Kristen even set up a display with notes on the tiles detailing which one was for where - to help me present the suggestions to my partner on a day she wasn’t in. There were some minor changes but another professional was available to help us solve flow on effects, etc, Manuel - Amazing!!! This man sold us an idea we had been thinking about but we’re too scared to decide on. However, as soon as we saw the vision be perfect. Can’t recommend CTM Flooring enough.

3 comments
CTM Flooring
Manuel T.CTM Flooring
Leonie and Jacob
Leonie and Jacob

Well we have the finished product and could not be happier. How can I share some pics with you? I also have a new challenge for you. I need to find some old tiles for my rental property that needs new waterproofing. Up for it?

CTM Flooring
Manuel T.CTM Flooring
Peter

PeterSydney, NSW

Exceptional service

published

Kristen was an amazing help to us. Her patience in helping us select the right tile was second to none and her knowledge was exceptional.
See you again for our next project CTM.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Peter. Thanks for sharing your positive experience with us. Your alfresco area looks absolutely fantastic and we are looking forward to seeing you soon.

Kavitha D.

Kavitha D.Sydney, NSW

Outstanding customer service and quality workmanship

published
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Kavitha. Thank you so much for your positive review. It was our pleasure to assist you along the way. Your experience is exactly how we want all our clients feel. Thanks again for taking the time to write this review.

Thank you!

published

You made it simple and effortless to choose flooring. Renovating a house is stressful enough, but working with CTM made the process a whole lot simpler. Thank you for your knowledge and professionalism!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Christine. We really appreciate you taking the time to leave your positive feedback. We understand the stress with renovations and we are so pleased you found the process so simple. We look forward to seeing you again. Happy Renovating!

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Heidi

HeidiSydney, NSW

Great customer service!

published

Thank you very much to Ryan and his team for sorting out my flooring issue quickly, professionally and with a smile! Quality product and quality service! I am extremely happy and satisfied with the result!
Thankyou!

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Heidi, Thank you so much for your positive review. I will pass on your feedback through to our team.

Quality tiles showroom

published

Seraj was very helpful to choose the tiles for our new home. Technically he got very good knowledge and he will apply that towards the tile selection. If you are after a good quality tiles for home, Bathroom and outdoor this is the best shop.
We spend around totally 12 hours in 3 different days to choose the tiles. All the time Seraj was with us especially when we are completely blank at some point. Outstanding customer service.
They gave me good discount as well.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Ramkumar, Thank you so much for your kind words. We look forward to some photo's of your completed installation. Feel free to come in for a coffee when you are in the area.

The reviewer stated that an incentive was offered for this review

Damien

DamienSydney Surrounds, NSW

Great ensuite tile solution

published

Kristen was wonderful. She was able to understand our design needs and she came up with a perfect solution and some great advice. Would recommend using CTM for flooring needs

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Damien,
Thank you for the positive feedback, so glad we could help you with your project. Can't wait to see finished photos of your new bathroom!

APC

APC

  • 2 reviews

Excellent service from Kristen

published

Kristen was very helpful and found an old tile replacement for us. Very pleasant, happy to help and knowledgeable about the product and the process. Great service, great with kids.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi APC,
Thank you for your review. I will pass this through to our team, in particular Kristen.

Jim

JimSydney, NSW

Beautiful Tiles, Changed our House

published

We tiled our rumpus room and the adjoining covered outdoor patio, both in the same tiles.

The tiles are beautiful and really changed the appearance of our house. Visitors have started asking for the name of the shop and wanting to do a similar job. Thank you CTM, we couldn't be happier.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jim,
We really do appreciate you taking the time to leave us a review. Thank you so much for recommending our services and the photos look awesome.

Meredith

MeredithSydney, NSW

Excellent Customer Service

published

I just want to say how much I love my engineered floors and carpet that have just been installed, the quality is outstanding!! Thanks so much to Kristen she has been amazing, so incredibly friendly and helpful and she gone out of her way literally to assist. Without a doubt I would highly recommend CTM Flooring.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Meredith. Thank you so much for your positive feedback. We are really happy that you love your new floors. Looking forward to photos of your kitchen splash back when it's completed.

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Sue D.

Sue D.Sydney, NSW

Great Team Effortq

published

Thanks to Kristen and the team at CTM Flooring for all their assistance. We went in with no clue as to what we needed to do for our renovation and were greeted with excellent service and advice. I would highly recommend the team.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Sue and thank you for your feedback. I will pass your comments through to our team. Look forward to seeing you again for your next project.

Jais

Jais

  • 3 reviews

Excellent service and customer delivery!

published

A HUGE shout out to Manuel and his team who has done an excellent job with our flooring. Dhaval was very patient with us in selecting the right tile to match our taste.
The installation team is an absolute pleasure to deal with. Timely calls, project updates and a very clean crew made the install a breeze!
I am renovating my two bathrooms and I am going back to CTM for more!

Thanks guys for all your help. You guys are the best!

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jaison. Thanks for your comments and we welcome you back at any time. Our team takes pleasure in knowing you and your family are happy. We look forward to your next visit.

Unreliable, unimpressive

published

Keep in mind before approaching them for services:
They will promise heaps but deliver little,so make sure you have it in writing everything that they promise.
The given work timeline may extend by several weeks
Don’t go for the extra stuff they so enthusiastically suggest, it’s going to cost you a lot of money
Make sure you actually see everything that they are going to use, eg., flooring, tiles, skirting and every little bits and pieces that’s needed as they might just say that it was not included in the price. After you have paid the money, their tone changes.
They are extremely pricey for the shoddy service they deliver.
I would really take all the excellent reviews given here on this website with more than a pinch of salt.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hello Rabi. We are really concerned about this review you have written as we have not had any clients with your name nor any complaints that match this. Can you please provide me with your invoice number so we can rectify all of your concerns.

Jox

JoxSydney, NSW

Unbelievable service! Thank you for being so patient Dhaval you were amazing.

published

Would reccomend you to anyone needing tiles and flooring. Thanks again for looking after us. And for all your great suggestions. Ctm have it all and so conveniently located and parking is easy. Oh and the tea and coffee were appreciated

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jox, Thank you so much for your positive review. I will pass on your feedback to Dhaval and our team. Come in for a coffee at any time.

Great Experience

published

We recently purchased some tiles and laminates. There is a wide range to choose from along with some wonderful service. Surely a One stop shop for all my flooring needs.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Rupal. We are happy that you enjoyed your experience and i will pass on your positive feedback to our team. Looking forward to your next visit.

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Questions & Answers

Rosa Park

Rosa Parkasked

Can I get a quote for a commercial reception area?
please email: [email removed]

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