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CTM Flooring

CTM Flooring

4.6 from 70 reviews

See the Best Tiles, Vinyl & Laminate Flooring Companies in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
56
4 star
7
3 star
2
2 star
4
1 star
1

Thank you!

published

You made it simple and effortless to choose flooring. Renovating a house is stressful enough, but working with CTM made the process a whole lot simpler. Thank you for your knowledge and professionalism!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Christine. We really appreciate you taking the time to leave your positive feedback. We understand the stress with renovations and we are so pleased you found the process so simple. We look forward to seeing you again. Happy Renovating!


Heidi

HeidiSydney, NSW

Great customer service!

published

Thank you very much to Ryan and his team for sorting out my flooring issue quickly, professionally and with a smile! Quality product and quality service! I am extremely happy and satisfied with the result!
Thankyou!

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Heidi, Thank you so much for your positive review. I will pass on your feedback through to our team.

Quality tiles showroom

published

Seraj was very helpful to choose the tiles for our new home. Technically he got very good knowledge and he will apply that towards the tile selection. If you are after a good quality tiles for home, Bathroom and outdoor this is the best shop.
We spend around totally 12 hours in 3 different days to choose the tiles. All the time Seraj was with us especially when we are completely blank at some point. Outstanding customer service.
They gave me good discount as well.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Ramkumar, Thank you so much for your kind words. We look forward to some photo's of your completed installation. Feel free to come in for a coffee when you are in the area.

The reviewer stated that an incentive was offered for this review

Damien

DamienSydney Surrounds, NSW

Great ensuite tile solution

published

Kristen was wonderful. She was able to understand our design needs and she came up with a perfect solution and some great advice. Would recommend using CTM for flooring needs

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Damien,
Thank you for the positive feedback, so glad we could help you with your project. Can't wait to see finished photos of your new bathroom!


Excellent service from Kristen

published

Kristen was very helpful and found an old tile replacement for us. Very pleasant, happy to help and knowledgeable about the product and the process. Great service, great with kids.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi APC,
Thank you for your review. I will pass this through to our team, in particular Kristen.


Jim

JimSydney, NSW

Beautiful Tiles, Changed our House

published

We tiled our rumpus room and the adjoining covered outdoor patio, both in the same tiles.

The tiles are beautiful and really changed the appearance of our house. Visitors have started asking for the name of the shop and wanting to do a similar job. Thank you CTM, we couldn't be happier.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jim,
We really do appreciate you taking the time to leave us a review. Thank you so much for recommending our services and the photos look awesome.


Meredith

MeredithSydney, NSW

Excellent Customer Service

published

I just want to say how much I love my engineered floors and carpet that have just been installed, the quality is outstanding!! Thanks so much to Kristen she has been amazing, so incredibly friendly and helpful and she gone out of her way literally to assist. Without a doubt I would highly recommend CTM Flooring.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Meredith. Thank you so much for your positive feedback. We are really happy that you love your new floors. Looking forward to photos of your kitchen splash back when it's completed.


Sue D.

Sue D.Sydney, NSW

Great Team Effortq

published

Thanks to Kristen and the team at CTM Flooring for all their assistance. We went in with no clue as to what we needed to do for our renovation and were greeted with excellent service and advice. I would highly recommend the team.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Sue and thank you for your feedback. I will pass your comments through to our team. Look forward to seeing you again for your next project.

Excellent service and customer delivery!

published

A HUGE shout out to Manuel and his team who has done an excellent job with our flooring. Dhaval was very patient with us in selecting the right tile to match our taste.
The installation team is an absolute pleasure to deal with. Timely calls, project updates and a very clean crew made the install a breeze!
I am renovating my two bathrooms and I am going back to CTM for more!

Thanks guys for all your help. You guys are the best!

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jaison. Thanks for your comments and we welcome you back at any time. Our team takes pleasure in knowing you and your family are happy. We look forward to your next visit.

Unreliable, unimpressive

published

Keep in mind before approaching them for services:
They will promise heaps but deliver little,so make sure you have it in writing everything that they promise.
The given work timeline may extend by several weeks
Don’t go for the extra stuff they so enthusiastically suggest, it’s going to cost you a lot of money
Make sure you actually see everything that they are going to use, eg., flooring, tiles, skirting and every little bits and pieces that’s needed as they might just say that it was not included in the price. After you have paid the money, their tone changes.
They are extremely pricey for the shoddy service they deliver.
I would really take all the excellent reviews given here on this website with more than a pinch of salt.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hello Rabi. We are really concerned about this review you have written as we have not had any clients with your name nor any complaints that match this. Can you please provide me with your invoice number so we can rectify all of your concerns.


Jox

JoxSydney, NSW

Unbelievable service! Thank you for being so patient Dhaval you were amazing.

published

Would reccomend you to anyone needing tiles and flooring. Thanks again for looking after us. And for all your great suggestions. Ctm have it all and so conveniently located and parking is easy. Oh and the tea and coffee were appreciated

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Jox, Thank you so much for your positive review. I will pass on your feedback to Dhaval and our team. Come in for a coffee at any time.


Great Experience

published

We recently purchased some tiles and laminates. There is a wide range to choose from along with some wonderful service. Surely a One stop shop for all my flooring needs.

Job Satisfaction
1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Rupal. We are happy that you enjoyed your experience and i will pass on your positive feedback to our team. Looking forward to your next visit.


Excellent customer service

published

The service provided by Dhaval Shah was excellent. All the way from the help in the selection of the floor tiles to the promised delivery time.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Sashi. Thank you for your positive feedback. I will surely let the team know.


Y.Cortez

Y.CortezSydney

  • 2 reviews

Great Customer Service

published

I actually would like to give a 4.5 star rating. The overall workmanship and tile installation was done well however, we did have a sunken living room step that we weren't 100% happy with.

In saying that, once we brought it to Jeff's attention (the contract manager), he was absolutely more than happy to get it rectified to our satisfaction.

Despite the busy Christmas period and holiday season, Jeff worked his magic and was able to get the tilers back in to fix the tiles for us and we are pleased with the overall outcome.

Terrific customer service and they do make you feel looked after!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Y.Cortez. We appreciate all feedback to help us improve our business. Thanks again for your positive feedback.

TerryP

TerryPSydney

  • Verified customer

Great Outcome

published

We engaged CTM to remedy (ie rip-up and replace) a failed installation by another firm.
All the way through the process we found the CTM team excellent to deal with - Simon and Jess in sales, and Jeff and his team on the installation. Jeff in particular is great - he's confidence inspiring, and he and his team delivered a fantastic looking floor. My wife and I are delighted with the outcome, and would definitely recommend them.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Terry,
Thank you for your feedback. We will pass on your positive feedback to our team. We look forward to welcoming you back in the future.

Paul

PaulCastle hill

  • 2 reviews
  • Verified customer

CTM flooring great location

published

I recently purchased a variety of tiles for renovation. Dhaval and the other staff could not have been more helpful and patient when it came to selecting the right tiles. Dhaval was extremely polite knowledgeable helping with colour matching, feature tiles and correct amount of quantity, colour matching of grout also. Thanks CTM.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Paul,
We really appreciate feedback, I will pass this on to Dhaval and the rest of the team. We look forward to your next visit.


CTM = Our go to for entire Home Renovation

published

Manuel, Geoff and the CTM crew at Winston Hills have been outstanding throughout our whole home renovation. They have met our budget, our timelines and the work performed has exceeded our expectations. Really thankful to have such a reliable team to help deliver our dream renovation. Thanks Guys!!

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Corry,
Thank you for your positive feedback. Enjoy your new flooring and thank you for choosing CTM to help with your renovation.


  • Verified customer

Carpet installation

published

Professional and courteous staff. We are very happy with the price, installation and quality of carpet. We'd definitely use them again.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Hi Nick & Amel,
Thank you for your feedback. On behalf of all the staff at CTM flooring we want to congratulate you on the birth of your daughter. Maybe we can help the next generation with flooring.


Kerrie E

Kerrie ESydney

  • 4 reviews
  • 1 like

Friendly knowledgeable staff

published

Staff are friendly, listened to my needs and suggested appropriate products. Delivery confirmed and arrived when booked. Installers courteous and did a great job. Would recommend CTM.

1 comment
CTM Flooring
Manuel T.CTM Flooring

Thank you Kerrie for the positive feedback. Your recommendation is so valuable to us. We hope you enjoy your new floor.


Professional work

published

Great attention to detail. Our stairs were apparently quite complex. The installers did not settle for a substandard finish. Would recommend them

1 comment
CTM Flooring
Manuel T.CTM Flooring

Thank you for the feedback Pat. We’re so happy to hear you would recommend us.


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Questions & Answers

Rosa Park

Rosa Parkasked

Can I get a quote for a commercial reception area?
please email: [email removed]

No answers

Get an answer from our members and CTM Flooring representatives

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