Best Tiles, Vinyl & Laminate Flooring Companies
Carpet Call
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Andersens 🏆 2026
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Second purchase and have been so happy both times. Knowledge and professionalism is outstanding Show details
Tile Rescue 🏆 2026
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A big thankyou to Oliver Trowbridge for the workmanship on our en-suite and main shower. Oliver is very knowledgeable and courteous and maintains a… Read more
very high standard . I have recommended Oliver to friends and family and will continue to do so in the future. We are very happy with the service we received from Oliver and the products used to refresh and seal both showers.
CTM Flooring
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Very happy with the quality of tiles and the delivery of the project. Most importantly the time they spent with me to ensure we chose the correct product to suit the style that was intended. Show details
National Tiles
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Selected tiles from National Tiles Stapleton with Michelle. She was incredibly helpful and knowledgeable. Very accomodating. I am grateful for her expertise and very happy with my choices Show details
Beaumont Tiles
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I had a disappointing experience during the home selections process, particularly in relation to clarity and communication around upgrade costs. At… Read more
the time of the appointment, I selected certain upgrades based on what was explained. However, after reviewing the documentation afterwards, I found multiple items had been recorded as upgrades without being clearly explained as separate chargeable components during the consultation.
This included confusion around the full-height tiling in the ensuite WC area compared to the approved plans, as well as additional upgrade items such as grout selections which were not clearly disclosed as extra costs at the time.
When I raised these issues, the response I received focused on charging a $400 administration fee to amend the selections, rather than addressing whether the items had been correctly explained and recorded in the first place.
In my view, the process lacked transparency in clearly distinguishing between standard inclusions and upgrade costs. This led to unnecessary confusion and follow-up disputes after the appointment.
Additionally, We had our selections appointment for our build and overall the process around the tiling selections felt unclear and not well managed from a customer perspective.
The tile selections were completed as the first stage of our appointment, however at that point the full scope of the kitchen design had not yet been finalised. As a result, it was not possible to fully understand the overall quantities and coordination between different areas at the time of selection.
When I later needed to revisit or adjust part of the selections after receiving updated information, I was advised that a $400 administration fee would apply, as it would require reopening an appointment and being treated as an additional selection session.
From a customer experience perspective, this felt unreasonable given that the overall design scope (such as kitchen planning) was still evolving at the time the initial selections were made.
It would have been much clearer if the process upfront explained how timing between different design stages affects selections, and when additional fees may apply, rather than raising this only at the point of adjustment.
Overall, the experience felt more transactional than supportive, and lacked flexibility given the staged nature of a new build process.
A1 Flooring
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Thrilled with our polished original floor boards – We were so impressed with the guys at A1 Flooring. When we tentatively ripped back the carpet in our recently-purchased home to inspect the floor… Read more
boards beneath, we found that the original hard timber boards were in need of a lot of love. Brad gave us a clear appraisal of what we could expect of the floor polishing process, as well as a very reasonable quote. He and his partner, Paul went out of their way to accommodate our very tight schedule to get the job done before our move-in dates. The work was done cleanly, carefully and efficiently- and with no toxic odours. We're absolutely in love with our original oak floors - the house feels so warm and welcoming now.
Amber
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Sa, amber power very happy with there help again the phone app makes life easier a messages on when power is high so I can turn stuff of at high times to save money power bills before $250 now with amber $127. My latest bill is $78 thanks guys Show details
Rhino Floors AU
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Joseph and his team at Rhino Floors were referred to me by a friend who also had a great experience with them. We are so happy with our new hybrid… Read more
floors. Joseph was so patient with and respectful of me as I deliberated on the type of floor, the colour and whether I could have underfloor heating. When they finally did the job, it was done fast, really well and at a very competative price. They cleaned up well after the job too. I highly recommend Joseph and Rhino flooring to anyone wanting new floors.
Touch of Class Flooring
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Absolutely First Class! There are so many flooring options I had no idea where to start. After weeks of searching I felt like I’d been to every… Read more
flooring company in Perth. A friend recommended Touch of Class and so there I went. Alex put me at ease from the moment I met him. He has a background in carpentry and his knowledge of wood and hybrid flooring is extensive. He went above and beyond to find me the flooring solution I wanted, explaining the choices in a patient, knowledgeable way without any sales pitch. I found my flooring. Next step, floor preparation. The concrete foundation in my house was a mess. Alex arranged to have the floors prepared and huge thanks to Peter and Grant for a superb job. Erez laid the flooring and what a craftsman he is …they look spectacular and I couldn’t be happier. Thank you!
Royal Floors
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Royal floors Hornsby installed our parquet floors last week. We have been so happy with them from the moment we went into their showroom. Suli was so… Read more
helpful and polite and very knowledgeable. The installers were also very professional and careful and must have worked non stop to complete the large area. We have no hesitation in recommending them. The wonderful man that painted the skirting boards after the work was completed worked till 7pm! D&G Gonzalez Wahroonga
Beare Flooring
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Spent $17000 on new Feltex carpet “”Dream Shadows” from Beare Flooring Dec 2025. Within 4 weeks carpet in hallway looks like it has been down for 5… Read more
years. - complaint raised with Beare Flooring Jan 2026 less than 4 weeks later. -[Name Removed] came out From Beare Flooring and agreed Carpet was compressed in traffic areas and matted. - Followed up again in February, [Name Removed] from Beare Flooring said it was with his State Manager. - Followed again March, and could not reach [Name Removed]. Then found he had left Beare Flooring. - April I called head office Beare Flooring. They put me to State Manager. He said he had escalated it to Feltex. - [Name Removed] from Feltex came to our home and inspected carpet with a tool bag. He had a wire brush and brushed the carpet heavily and then a lot of vacuuming. It looked better, then as soon as left and you walked on it it went back to flat and matted. - Got a report from Feltex 4th June saying no problem with carpet so they are washing their hands from it. Don’t deal with Beare Flooring as you can see from my persistence above they just want you to go away. Also don’t buy Feltex carpet. Their Dream Shadows is not fit for purpose and you can see other customers on this site have also complained about this same product “DREAM SHADOWS”. Will now be pursuing legal action with Beare Flooring and their Feltex product DREAM SHADOWS. I have included a picture. It is hard to show the flattening and matting of the carpet, but you can see it and it looks absolutely terrible in person, and this was 4 weeks after install!
Update 16/6/2026 . Beare have contacted me today, and are obviously very disappointed. They are… Read more
Flexspec
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Got our garage floor tiles delivered and installed by Flexspec. The guys did a great job. Very happy with the outcome. No hesitation in recommending. Show details
Floors By Nature
Fantastic Service – We have just had Blackbutt flooring layed in a master suite as part of a full house renovation. From the quoting process by Ron through to the… Read more
finished product the service has been excellent. We are absolutely thrilled with the new boards, the workmanship is exceptional and the trades left the site immaculate. We will be using Floors by Nature for the rest of our renovation and recommending them to friends. Thank you
Embelton
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Flooring easy to assemble and looks amazing..that’s the first part. Second is the awesome customer service we received from multiple people in the… Read more
team. Our order was sent to a remote community so we knew it wasn’t going to be a fast shipping time. After realising there was a problem with the courier the team were quick to chase it up and were really friendly in the process. The delay wasn’t at fault of the company just a processing problem on the road, great company and will be sure to use them again for future Reno projects!
Lion King Flooring
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Absolutely outstanding service from Lion King Flooring! David went above and beyond — professional, honest, and so efficient. Floors look incredible and the whole process was seamless! Show details
DIY Floorboards
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After doing a lot of searching around in SA for the best price on the Tawny Oak laminate flooring, I decided to get a quote from DIY Floorboards. I… Read more
was astounded to discover even with shipping from NSW it was going to save me around $700! Dealing with Anastasia was a pleasure and I would HIGHLY RECOMMENDED DIY FLOORING to anyone and everyone. We couldn't be happier.
Karma Flooring
Charged a courier fee for following their own staff's instructions — refund dispute unresolved I purchased hybrid flooring from Karma Flooring and… Read more
needed to return some unopened packets. The return process became a frustrating experience because I was charged for doing exactly what their employee told me to do.
Karma's Google Maps listing and email signatures still showed their old Bayswater address. When I arrived and found the business had moved, I called Karma and was directed by their staff to bring the flooring to Epping. I followed those instructions to the letter.
When my refund came through, $55.90 had been deducted for a courier — apparently because the flooring should have gone to a different location (The Flooring Lab). This was never mentioned during the phone call. Had I been told the correct drop-off point at the time, I would have gone there directly — it would have been more convenient for me.
Karma's response cited the original credit note and the fact that they had absorbed the supplier's restocking fee. Neither point addresses the key issue: a customer who follows verbal instructions from a staff member should not then be penalised for doing so.
Multiple follow-up emails took over a week to receive a reply. The $55.90 remains unrefunded.
The flooring itself is a Flooring Lab product and was good quality. My complaint is entirely with Karma Flooring's handling of the return.
SE Timber
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Liars and Cheats – These people are cheats and liars. They took money from me, lied about delivery (constantly) lied about refunds (constantly) and now won't return calls. Do not under any circumstances deal with them. Show details
Hills Flooring
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Amazing store was looking for a rug and Rezs customer service was above and beyond. No request was too difficult and his service was very friendly and helpful. Right was excellent quality.
Chirnside Carpets
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Once again we needed a reliable & professional carpet company so, we called Dean & Ethan from Chirnside Carpets. I can’t speak highly enough about… Read more
the excellent service that they provide, Ethan is so meticulous in the way he does his job & l don’t think that there’s a better carpet layer anywhere around. Thanks guys for another job well done!
Evolved Floors
Great referral for floorboards! Evolved Floors Gold Coast - a must for any floorboard needs. The business offer exceptional servicing with an… Read more
extensive product range for any budget. I’ve already used Richard and his team for several jobs. The most recent on a multimillion dollar project, which had curved walls, and their subcontractors did an amazing job laying floorboards around those tricky areas. A humble and locally owned business that are reliable and deliver a fantastic product and service. Highly recommend getting in touch with Evolved Floors Good Coast.
Supersealed
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A super detailed quote, great communication and we were informed at every stage. The end result is fantastic and we are really happy with the… Read more
finished product .Special mention To Rais who did the grout and Taylan who installed the shower screens. Big thanks to Christian for bringing this all together. We are already recommending Supersealed to our friends. Thanks guys.
Good service – We moved into a new place and asked Oakland timber to change the carpet to laminate flooring. Their workmanship is outstanding. Everything was done on time as promised. I would recommend them without hesitation. Show details
World of Tiles
Excellent service and workmanship – Choosing a tile for my Mum and Dads townhouse was challenging based on how the house was purchased. Morris was so helpful and patient with us and… Read more
provided excellent service and value. Thanks to Morris and the team, Mum and Dad are very happy with the look and quality. I highly recommend Morris.
Parrys Flooring Solutions
We purchased new hybrid flooring from Parry's Flooring in Belmont in April 2026. The manager told us the flooring would be installed in the middle of… Read more
May, but that we needed to pay the remaining balance two days before the installation.
We paid the balance as requested. After that, it became very difficult to contact the manager, and the installation did not happen as promised. We were then told the flooring was out of stock and had to be shipped from China, with an expected arrival in June. We contacted the company several times, but they were unable to provide a clear or reliable installation date. The scheduling and communication were very disappointing. After several delays, the flooring was finally installed in June 2026. Our receipt stated that all furniture would be removed and put back after the installation. However, when the installers arrived, they told us they could not disconnect or move the dishwasher because they were not licensed plumbers. This was never explained to us before the installation.
Parrys Flooring should have made it clear from the beginning that the dishwasher was not included in the furniture removal service. If they were unable to remove it themselves, they should have advised us in advance that we would need to arrange a plumber before the installation date. Instead, we were told after the installers arrived that they would organise someone to remove the dishwasher within a few days. However, no clear date was provided, and we had to keep contacting the company for updates. This caused unnecessary delays and stress.
The person from Parrys Flooring said they had someone who could do it, but the quoted cost was around $2,000 to arrange a plumber, which we found unbelievable.
In the end, we found our own solution to remove the dishwasher and reinstall it after few days the flooring was completed.
Overall, we were very disappointed with our experience. The installation was significantly delayed, communication was poor, and some of the services we expected were not provided as we understood from the receipt. The entire process caused unnecessary stress.
My advice to anyone considering this company is to make sure every promise is written clearly on the receipt or contract before paying. If installation dates are important, ask for a written commitment or find out what compensation is available if the agreed installation date is not met.
New Flooring Co.
Very knowledgeable advice and recommendations to lay timber floors at our rental property – Andre was very helpful, prompt and thorough from the onset. He gave us a few different scenarios to suit our budget and timeframe. The floors were… Read more
for a rental property and his suggestions made sense. When it came to laying the floors, the layers were punctual, expert layers and did a fantastic job on a very hot day. Job completed on schedule. Looks amazing
Craft Décor
Customer service in store was great. On the day we were collecting we rang and gave them 2 hours notice we would be collecting. We arrive and speak… Read more
to storeman, show him proof of purchase. Of he goes to collect order. After waiting 15 minutes we pop into the store to ask why it is taking so long, and before we could finish our question, salesperson say it can take 45 minutes to collect. We said we gave them 2 hours notice, she said it’s on the paperwork. My receipt was emailed and it doesn’t state the time it will take to do a pick up. It might be nice to tell people on the phone of the wait when we ring to say we are coming, or perhaps the storeman when we gave him our details. They do not pick the order until you are there. So it ended up being almost 40 minutes wait for 20 boxes of tiles. Not a big order and no apologies for the time it took.
Invogue Rugs & Flooring
We recently bought hybrid flooring from Invogue Box Hill and had an excellent experience from start to finish. Vipin was very helpful at the store,… Read more
Wasi visited our home and was very professional and knowledgeable and the installer did a fantastic job. Everyone involved was very good at what they do. We are extremely happy with the result and would highly recommend them.
Di Lorenzo
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Happy Customer! – I have gone to 5 different tiles centres in search of the right tiles for our home. All the prices are comparable but its hard for us to be reassured… Read more
about quality (mixed reviews). When we spoke to Jullies, she helped pick the right tiles effortlessly, she answered all our questions, some even before we asked (she explained about the tiles pressure as well, which none of the 5 other centres mentioned, that gave us reassurance about durability). She is so knowledgable, patient, professional, genuinely helpful & lovely to deal with. When i compared the sample from Dilorenzo with the rest of the samples I had at home i was pleasantly surprised - upon running my finger across i could feel that its slightly thicker than the rest. 40+ yrs in the business they must trully know what good quality & service is.
Cowlings R & R Carpets
From my initial enquiry, to quote and ultimately the finished product, I could not fault the team at Cowlings. As a repeat customer it was like… Read more
dealing with old friends and family. The team are genuine, caring and did an exceptional job replacing all flooring throughout my home. It looks brilliant! Well done and thank you!
Carpet Call
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Hi Hank, Thank you for sharing your feedback with… Read more (+2 replies)