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Beaumont Tiles
3.9 from 414 reviews

Reviews

(284)
(10)
(3)
(18)
(99)
  • Job Satisfaction
    3.6 (51)
  • Product Quality
    4.2 (62)
  • Return Claim MadeYes (8) · No (55)
  • Customer Service
    3.9 (70)

Reviewer Photos & Videos

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friendly and efficient service at Mittagong

published

I found the staff all very helpful. the one young man I dealt with mainly was most attentive and knowledgable and very clear. also generally accessible. they were punctual and efficient.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMittagong
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Denny,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Aaron

AaronGreater Melbourne (Inner), VIC

Great service Keillor park!

published

Excellent service from the team at Keillor park. Sash was Friendly, professional and knowledgeable.
Would highly recommend these guys, especially tilers and trades.
Great prices and great products on offer.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKeillor Park
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles
Anthony

AnthonyGreater Melbourne (Metropolitan), VIC

Very Professional, Very Helpful.

published

Thank you to the team at the Keilor Park Store. Sharisse was very helpful and made it easy to choose the right tiles. Sash and Troy made sure I had all the right products. Sash is very knowledgeable and would recommend to others.
Thanks again.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles
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Really happy with the service

published

Manu and Emily always look after our clients - we're very very pleased. They're great at sourcing tiles and working in with our schedules. Fantastic hospitality in their showroom. We highly recommend.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationFortitude Valley
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Great experience

published

Great service, friendly staff. Always at the ready to answer any questions that i have had for them. will definitely return for the bathroom reno. thanks Beaumont Tiles, very happy

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMittagong
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles
Sonya S.

Sonya S.Darling Downs, QLD

Fantastic in every way

published

Wow what can I say about Beaumont Tiles Toowoomba Store,
Rob is amazing, he listens to what your saying and gives get advice and ideas. The service is professional as well as it feels personal. It doesn't matter how many times I've gone in nothing is a problem.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBeaumont Tiles Toowoomba
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Sonya,
Thanks for the great review, you’ve made our day, and we agree the team at Toowoomba are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Lucy X

Lucy XSydney, NSW

Terrible customer service

published

I bought more $6000 products from them. They sent to me wrong tiles and wrong color vanity. They never make an apologize for their mistakes. And they said it’s supplier’s mistake not their fault. When I call them they always told me they are with customer.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationPenrith
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

The reviewer stated that an incentive was offered for this review

Bathroom Reno

published

Was a fun and friendly experience going through what we need for our new bathroom. We were given really helpful suggestions. I’m looking forward to the finished product. Thankyou for helping make this special.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMount Gambier
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Janet,
Thanks for the great review, you’ve made our day, and we agree the team at Mount Gambier are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Lucy

Lucy

  • 4 reviews

very bad customer service

published

I order $6000 products from them. but they Sent to me wrong tiles and try to shirk responsibility. I have to wait another 3 days to get the correct tiles in stock and drop back the wrong one and pick up the correct one myself. they even refuse to do a delivery to fix they mistake. I returned the tiles but still haven't got may money back. I will never purchase anything from them again.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store Locationpenrith
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

The reviewer stated that an incentive was offered for this review

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Great customer service and helpful advice.

published

The staff at the Keilor Park store were informative, patient and very attentive. They remained with me in the store helping me with ideas and giving very helpful advice., even allowing me to take home tiles before making final decisions. I highly recommend shopping in store if you are looking for quality tiles and excellent customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park dve. Keilor Park
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles
Rosemarie B.

Rosemarie B.Illawarra, NSW

Fantastic customer service

published

Bundy and the team at Beaumont Tiles in Mittagong have been fantastic with chosing products, product knowledge, customer service. I have been in retail along time and I havent had an experience as good as this one for a long time. Keep up your fantastic work.

1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Rosemarie,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Chris

ChrisIllawarra, NSW

  • 2 reviews

Drummy hollow tiles

published

If you want drummy and hollow tiles for your home then you should talk to Beaumont tiles in South Nowra.
They will be happy for their Asian installers to install these for you at an extra cost

Good luck

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationSouth nowra
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3 comments
Beaumont Tiles
Beaumont TilesBeaumont Tiles
Chris
Chris

Have left a message as requested, no call back as yet

Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Chris, one of our team called and left a message for you. Can you please check your messages and call back the team member so they can assist you with your issue. Thanks
Beaumont Tiles Head Office.

David

DavidCentral Highlands and Goldfields, VIC

Thank you

published

After a few hiccups things went like clock work, thank you for your understanding and helping with everything over the last few weeks, special thanks to Troy who helped out far beyond what he needed to

1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Thank you for your feedback David. We really appreciate you taking the time to share your feedback with us and we're glad that we were able to get everything sorted for you. All the best with your future renovations.
Beaumont Tiles Head Office

JHH

JHHIllawarra, NSW

  • Verified customer

Beaumont Tiles - a $22,000 DISASTER!

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationNowra
See all answers
10 comments
JHH
JHH
Beaumont Tiles
Beaumont TilesBeaumont Tiles
JHH
JHH

Thanks for the quick response. I've sent you an email with the requested information.

no facebook

no facebookGreater Melbourne (Outer), VIC

no customer service

published

was not interested in helping us buying wall tiles, only spent 30 seconds with us, more focus on laughing and playing music from his phone with his work colleague, he did not want to do his job of selling us tiles. l phoned my builder he to me that they do not have the best reputation . Was then told to go to National Tiles in Dandenong , WE received great service from the sales lady, and a wider variety of tiles stayed with us throughout the whole process. Highly Recommend National Tiles they are everything they advertise, you won't be disappointed

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles
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Mandy C.

Mandy C.Illawarra, NSW

Beumont Mittagong is the best!

published

The staff at Beaumont Mittagong from start to finish we’re patient and always helpful. They guided us through the process of picking tiles, vanities & taps the lot with kindness and professionalism that we really genuinely appreciated. They looked after us with the pricing too. We recommend them absolutely.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBeumont Tiles Mittagong
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Mandy,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Faye Mason

Faye MasonGreater Melbourne (Metropolitan), VIC

Beaumont Tiles-great array of bathroom products

published

I would like to give a big thank you to Troy and Sash at Beaumont Tiles in Keilor Park for their friendly and expert advise on choosing quality tiles and accessories for my bathroom

Return Claim MadeNo
Store LocationKeilor Park
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Faye,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review

Great service and advice - Beaumont Tiles Auburn

published

Claire and Jeet were both fantastic with their customer service, offering great advice and being very patient with all my questions, as I was navigating through my first renovation. There's a wide range at the store, and I was able to buy all my tiles and fittings in one place. Would highly recommend the staff at the Auburn branch!

Customer Service
Job Satisfaction
Product Quality
Store LocationAuburn
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1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Christina,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Jacqui

Jacqui

  • 3 reviews

Beaumont Tiles - Keilor Park! Awesome customer service

published

Troy has been an absolute delight to work with in-store at Beaumont Tiles. I came in thinking I had a fixed plan on my tile choice, and Troy helped me with my tile selection, measurements and quoting... and saved me heaps of money in the process! Highly recommended.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKEILOR Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Jacqui
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review

Keilor Park - Great Store!

published

The team at Beaumont Tiles Keilor Park were fantastic. Very friendly and extremely helpful. The range of tiles is quite good with lots of options. We found the perfect verandah tile for our house as well as bathroom wall tiles. I'm giving them 5 stars for the fantastic service and great product range.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

The reviewer stated that an incentive was offered for this review

Page 1 of 21

Questions & Answers

Davo

Davoasked

i dont get the point of this website when reviews are clearly written by the shops?

No answers
Harris

Harrisasked

I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.

1 answer
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.

Steve L

Steve Lasked

Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?

6 answers
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Steve,
Thanks for your question, which store is your local Beaumonts store?

Steve L
Steve L

Labrador

Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office

Get an answer from our members and Beaumont Tiles representatives

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