Reviewer Photos & Videos
DO NOT BUY from this mob.
They sold me a faulty item & refuse to organise manufacturer of item to install replacement. I have lodged complaint with Fair Trading. They are in clear breach of Australian Consumer laws. Head Office not bothering to help. Shonky & very unprofessional.
If you are after a top quality outcome, look elsewhere. If you are after an average outcome, go to Beaumont. We went through Beaumont because that is who our builder used to supply and fit tiles. From the outset, we were met with a sub-par consultation. The rep had very little knowledge of the products and service. Our tiles were laid inconsistent with thick grouting. When we challenged them, we were told the inconsistency was due to the tiles having slight size variations. As mentioned, go to Beaumont if you after an average outcome.
Good store with parking and staff is very helpful
We were very confuse what to choose and Jason helped us with not only selection but also advised us on interior and Color matching. Highly recommended. They also got stuff for kids to keep them engaged so you can focus on selection.
Wonderful customer service
We were referred to Beaumont Mittagong by our builders. The Staff were friendly, patient and efficient. Their product knowledge was excellent and we are very happy with our choice of tiles.
Picket Grigio Mosaic Matt Flat Matt NR 257.0mm x 313.0mm x 6.0mm
Ordered them to be collected on certain date as per their website. When I placed the order for the tiles the invoice delivery date was changed without even notifying me. When I contacted them, they said they cannot do anything. I had to pay my trades who were waiting onsite.
Super helpful service!
Beaumont Mittagong staff have been very helpful in quoting up for my new bathroom, cant wait to see it come to life! Quote was put together really quickly and easily.
We made an appointment and went into Beaumont tiles head office in Adelaide. Donna listened, advised and helped us pick beautiful tiles to ‘refurbish’ our 2 bathrooms, toilet and laundry. She had great ideas and was friendly and efficient. Now just to wait for the quote!
Helpful, Knowledgeable Staff and quality products.
From the outset and over the ensuing months we found Beaumonts Port Lincoln Staff to be super helpful and customer friendly. Whether it was Scott, Sharmayne, David or Lori, each of them made significant effort to understand and then locate what we were looking for. Their advice with regard to style of tiles, colour selection, and then explaining the why and wherefore of bathroom furniture and fittings, was very much appreciated. There were so many possibilities and tiles! and fittings! so their expert guidance effectively helped us narrow down ...those possibilities. We have now fitted out 3 completely different purposed bathrooms and are really pleased with the results. Plus the terrific wood look porcelain tile flooring in much of the rest of the house. We are certainly happy with the quality of the products we have purchased through Beaumonts Port Lincoln. Highly recommend Beaumonts Port Lincoln.
Return not allowed
We bought tiles from Beaumonts Blackburn on 26/2/2022 earlier than we needed them. We did this as they said that if we waited then they may not have stock. Also they said we could return those not wanted if more than 3 boxes. No mention was made of a 30 day limit and the receipt does not mention the 30 day limit only the 3 box limit. The receipt refers to Clause 6 of their conditions where the 30 day limit is mentioned. We were not given a copy of these conditions.
The tiles were delivered on 2/3/2022 and following this we had some delays in pl...
Lack of interest
We went to Beaumont Tiles in Adelaide as we have always received great service from them. We were the only customers but nobody acknowledged we were there or approached us. We are looking at renovating 2 bathrooms and a laundry. Very surprised by lack of interest so we left.
Sales woman in Beaumont store very unhelpful but
Walked into the Beaumont store in South Morang, wanted help choosing a tile. The sales woman at the desk seemed like she didn’t want to get up and help when she finally got up she asked if I needed help and then proceeded to quickly tell me that she had no tiles to suit my project. if I was the owner I would be really disappointed in her. I walked out and went to national tiles across the road.
Bad service, late deliveries, missing/incorrect items and impossible to get a credit.
Order products for a full bathroom Reno, Beaumont doesn't have the capability to deliver the correct items at the promised times and will never call you and let you know where you stand.
Every delivery was late and every time I had to chase them.
The cutting of holes on the stone bench was incorrect, missing taps and a missing sink, the second sink delivered was totally wrong. As Beaumont was unable to deliver the sinks I ordered (I had tradesmen waiting and the project was already delayed by Beumont) we agreed the sinks would be collected by t...
Service with a smile
Great customer service and experience. They were very knowledgeable and experienced with their products and with their assistance in helping us choose our tile selection for our new home. We would highly recommend them.
Why go anywhere else?
I am so impressed with this local business. I dealt with Bundy and he has "all things bathrooms" imprinted in his cells! So grateful. His ideas and knowledge were very impressive and his attitude was friendly, professional and extremely respectful. I didn't feel pushed or pressured in any way and am so happy which my choices and the price point. Smaller stores are best every time! Tanks to the whole team!
The owner was meant to come quote a couple of times and didnt show, then after doing a measure didnt call back for almost 3 months. We only kept following up as limited options here, when I called he said he didnt want the job-something about renovations and not having the time.
Questions & Answers
How long does it take for Beaumont Tiles to respond to a complaint? I sent one to the email address they told me to and it has been months and I have heard nothing.Hanaa Nosir
Could you please re-send your contact number to firstname.lastname@example.org and I will follow this up again.
Ellie - Beaumont Tiles Head Office
i dont get the point of this website when reviews are clearly written by the shops?
I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.
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