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Beaumont Tiles
3.9 from 542 reviews · View Statistics
See the Best Tiles, Vinyl & Laminate Flooring Companies in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Beaumont Tiles

Reviews

  • Job Satisfaction
    4.0 (118)
  • Product Quality
    4.3 (149)
  • Return Claim MadeYes (14) · No (155)
  • Customer Service
    4.0 (181)
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OllieM
OllieMSydney, NSW
  • 8 reviews
  • 9 likes

DO NOT BUY from this mob.

published

They sold me a faulty item & refuse to organise manufacturer of item to install replacement. I have lodged complaint with Fair Trading. They are in clear breach of Australian Consumer laws. Head Office not bothering to help. Shonky & very unprofessional.

Job Satisfaction
1/5
Product Quality
1/5
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Average

published

If you are after a top quality outcome, look elsewhere. If you are after an average outcome, go to Beaumont. We went through Beaumont because that is who our builder used to supply and fit tiles. From the outset, we were met with a sub-par consultation. The rep had very little knowledge of the products and service. Our tiles were laid inconsistent with thick grouting. When we challenged them, we were told the inconsistency was due to the tiles having slight size variations. As mentioned, go to Beaumont if you after an average outcome.

Job Satisfaction
2/5
Product Quality
2/5
Beaumont Tiles
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Rajeev Vij
Rajeev VijSydney, NSW

Good store with parking and staff is very helpful

published

We were very confuse what to choose and Jason helped us with not only selection but also advised us on interior and Color matching. Highly recommended. They also got stuff for kids to keep them engaged so you can focus on selection.

Job Satisfaction
5/5
Customer Service
5/5
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Sophia
SophiaIllawarra, NSW

Wonderful customer service

published

We were referred to Beaumont Mittagong by our builders. The Staff were friendly, patient and efficient. Their product knowledge was excellent and we are very happy with our choice of tiles.

Job Satisfaction
5/5
Customer Service
5/5
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Unknown
UnknownGreater Melbourne (Inner), VIC

Picket Grigio Mosaic Matt Flat Matt NR 257.0mm x 313.0mm x 6.0mm

published

Ordered them to be collected on certain date as per their website. When I placed the order for the tiles the invoice delivery date was changed without even notifying me. When I contacted them, they said they cannot do anything. I had to pay my trades who were waiting onsite.

Job Satisfaction
1/5
Customer Service
1/5
Beaumont Tiles
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Super helpful service!

published

Beaumont Mittagong staff have been very helpful in quoting up for my new bathroom, cant wait to see it come to life! Quote was put together really quickly and easily.

Job Satisfaction
5/5
Product Quality
5/5
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Lulu
LuluMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Very helpful

published

We made an appointment and went into Beaumont tiles head office in Adelaide. Donna listened, advised and helped us pick beautiful tiles to ‘refurbish’ our 2 bathrooms, toilet and laundry. She had great ideas and was friendly and efficient. Now just to wait for the quote!

Incentivised Review No
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Dianne
Dianne
  • 2 reviews

Helpful, Knowledgeable Staff and quality products.

published
Product Quality
5/5
Customer Service
5/5
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Jeff
JeffGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 2 likes
  • Verified

Return not allowed

published
Job Satisfaction
1/5
Product Quality
5/5
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Jenny
JennyMetropolitan Adelaide, SA
  • 6 reviews
  • 9 likes

Lack of interest

published

We went to Beaumont Tiles in Adelaide as we have always received great service from them. We were the only customers but nobody acknowledged we were there or approached us. We are looking at renovating 2 bathrooms and a laundry. Very surprised by lack of interest so we left.

Customer Service
1/5
Incentivised Review No
Beaumont Tiles
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Jess Z.
Jess Z.Greater Melbourne (Outer), VIC

Sales woman in Beaumont store very unhelpful but

published

Walked into the Beaumont store in South Morang, wanted help choosing a tile. The sales woman at the desk seemed like she didn’t want to get up and help when she finally got up she asked if I needed help and then proceeded to quickly tell me that she had no tiles to suit my project. if I was the owner I would be really disappointed in her. I walked out and went to national tiles across the road.

Customer Service
1/5
Incentivised Review No
Store LocationSouth Morang
Beaumont Tiles
Beaumont TilesBeaumont TilesSend a private message
Jess Z.
Jess Z.

I have emailed you. Thanks

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Laz
LazGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

Bad service, late deliveries, missing/incorrect items and impossible to get a credit.

published
Job Satisfaction
1/5
Product Quality
1/5
Beaumont Tiles
Beaumont TilesBeaumont TilesSend a private message
Laz
Laz
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Service with a smile

published

Great customer service and experience. They were very knowledgeable and experienced with their products and with their assistance in helping us choose our tile selection for our new home. We would highly recommend them.

Customer Service
5/5
Incentivised Review No
Store LocationMittagong
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Manz
Manz
  • 2 reviews
  • 1 like

Why go anywhere else?

published

I am so impressed with this local business. I dealt with Bundy and he has "all things bathrooms" imprinted in his cells! So grateful. His ideas and knowledge were very impressive and his attitude was friendly, professional and extremely respectful. I didn't feel pushed or pressured in any way and am so happy which my choices and the price point. Smaller stores are best every time! Tanks to the whole team!

Product Quality
5/5
Customer Service
5/5
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Paul
PaulThe Mallee, VIC

Mildura store-Avoid

published

The owner was meant to come quote a couple of times and didnt show, then after doing a measure didnt call back for almost 3 months. We only kept following up as limited options here, when I called he said he didnt want the job-something about renovations and not having the time.

Job Satisfaction
1/5
Customer Service
1/5
Beaumont Tiles
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Questions & Answers

Hanaa Nosir
Hanaa Nosirasked

How long does it take for Beaumont Tiles to respond to a complaint? I sent one to the email address they told me to and it has been months and I have heard nothing.Hanaa Nosir

1 answer
Beaumont Tiles
Beaumont TilesBeaumont TilesSend a private message

Hi Hanaa,
Could you please re-send your contact number to feedback@tile.com.au and I will follow this up again.
Kind regards,
Ellie - Beaumont Tiles Head Office

Davo
Davoasked

i dont get the point of this website when reviews are clearly written by the shops?

No answers
Harris
Harrisasked

I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.

1 answer
Beaumont Tiles
Beaumont TilesBeaumont TilesSend a private message

Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.

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Get an answer from our members and Beaumont Tiles representatives

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