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Beaumont Tiles
3.9 from 405 reviews

Reviews

(278)
(9)
(3)
(18)
(97)
  • Job Satisfaction
    3.6 (45)
  • Product Quality
    4.2 (53)
  • Return Claim MadeYes (7) · No (47)
  • Customer Service
    3.8 (61)

Reviewer Photos & Videos

  • More

Great customer service and helpful advice.

published

The staff at the Keilor Park store were informative, patient and very attentive. They remained with me in the store helping me with ideas and giving very helpful advice., even allowing me to take home tiles before making final decisions. I highly recommend shopping in store if you are looking for quality tiles and excellent customer service.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park dve. Keilor Park
See all answers

Rosemarie B.

Rosemarie B.Illawarra, NSW

Fantastic customer service

published

Bundy and the team at Beaumont Tiles in Mittagong have been fantastic with chosing products, product knowledge, customer service. I have been in retail along time and I havent had an experience as good as this one for a long time. Keep up your fantastic work.

1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Rosemarie,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Chris

ChrisIllawarra, NSW

  • 2 reviews

Drummy hollow tiles

published

If you want drummy and hollow tiles for your home then you should talk to Beaumont tiles in South Nowra.
They will be happy for their Asian installers to install these for you at an extra cost

Good luck

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationSouth nowra
See all answers
2 comments
Beaumont Tiles
Beaumont TilesBeaumont Tiles
Chris
Chris

Have left a message as requested, no call back as yet

David

DavidCentral Highlands and Goldfields, VIC

Thank you

published

After a few hiccups things went like clock work, thank you for your understanding and helping with everything over the last few weeks, special thanks to Troy who helped out far beyond what he needed to

1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Thank you for your feedback David. We really appreciate you taking the time to share your feedback with us and we're glad that we were able to get everything sorted for you. All the best with your future renovations.
Beaumont Tiles Head Office


JHH

JHHIllawarra, NSW

  • Verified customer

Beaumont Tiles - Incorrect tiles delivered, work has stopped.

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationNowra
See all answers
4 comments
JHH
JHH
Beaumont Tiles
Beaumont TilesBeaumont Tiles
JHH
JHH

Thanks for the quick response. I've sent you an email with the requested information.


no facebook

no facebookGreater Melbourne (Outer), VIC

no customer service

published

was not interested in helping us buying wall tiles, only spent 30 seconds with us, more focus on laughing and playing music from his phone with his work colleague, he did not want to do his job of selling us tiles. l phoned my builder he to me that they do not have the best reputation . Was then told to go to National Tiles in Dandenong , WE received great service from the sales lady, and a wider variety of tiles stayed with us throughout the whole process. Highly Recommend National Tiles they are everything they advertise, you won't be disappointed

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDandenong
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Mandy C.

Mandy C.Illawarra, NSW

Beumont Mittagong is the best!

published

The staff at Beaumont Mittagong from start to finish we’re patient and always helpful. They guided us through the process of picking tiles, vanities & taps the lot with kindness and professionalism that we really genuinely appreciated. They looked after us with the pricing too. We recommend them absolutely.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBeumont Tiles Mittagong
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Mandy,
Thanks for the great review, you’ve made our day, and we agree the team at Mittagong are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.


Faye Mason

Faye MasonGreater Melbourne (Metropolitan), VIC

Beaumont Tiles-great array of bathroom products

published

I would like to give a big thank you to Troy and Sash at Beaumont Tiles in Keilor Park for their friendly and expert advise on choosing quality tiles and accessories for my bathroom

Return Claim MadeNo
Store LocationKeilor Park
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Faye,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review

Great service and advice - Beaumont Tiles Auburn

published

Claire and Jeet were both fantastic with their customer service, offering great advice and being very patient with all my questions, as I was navigating through my first renovation. There's a wide range at the store, and I was able to buy all my tiles and fittings in one place. Would highly recommend the staff at the Auburn branch!

Customer Service
Job Satisfaction
Product Quality
Store LocationAuburn
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Christina,
Thanks for the great review, you’ve made our day, and we agree the team at Auburn are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

Jacqui

Jacqui

  • 3 reviews

Beaumont Tiles - Keilor Park! Awesome customer service

published

Troy has been an absolute delight to work with in-store at Beaumont Tiles. I came in thinking I had a fixed plan on my tile choice, and Troy helped me with my tile selection, measurements and quoting... and saved me heaps of money in the process! Highly recommended.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKEILOR Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Jacqui
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review


Keilor Park - Great Store!

published

The team at Beaumont Tiles Keilor Park were fantastic. Very friendly and extremely helpful. The range of tiles is quite good with lots of options. We found the perfect verandah tile for our house as well as bathroom wall tiles. I'm giving them 5 stars for the fantastic service and great product range.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

The reviewer stated that an incentive was offered for this review


Keilor Park Exceptional Service

published

Beaumont Tiles Keilor Park - Exceptional service from Sash when it came to choosing the perfect tile, extremely patient and even stayed back after closing to process our order! and fabulous service from the rest of the team which were very prompt in following up with phone calls and reassuring me about my order despite adding to it.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Amanda,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review


Serena W

Serena WGreater Melbourne (Metropolitan), VIC

Great and friendly staff at Keilor Park

published

Thanks for your helping us order our tiles so quickly and for your help and advice. The team are really friendly and I would highly recommend you pop in to see them.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBeaumont Keilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Serena,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review


Nicole

NicoleGreater Melbourne (Outer), VIC

Service

published

Today we went to Beaumont tiles in Keilor Park drive, the service from all 3 staff were amazing. Very helpful and we now have everything we wanted for our dream bathroom.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKeilor Park
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Nicole,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review

Excellent Service

published

Purchased a vanity unit and vanity basin from the Keilor Park Drive Store and Sash provided excellent service and expediency with delivery of my products as well as an great deal. Would definitely purchase from them again and highly recommend them!

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationKeilor Park Drive, Keilor
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Deb,
Thanks for the great review, you’ve made our day, and we agree the team at Keilor Park are great! We’ll be sure to let them know.
Have a great day!
Beaumont Tiles Head Office.

The reviewer stated that an incentive was offered for this review

Joanne

JoanneCanberra

  • 2 reviews

Still waiting for a response on shower head

published

I am still patiently waiting for a response to my previous review. Could a representative respond as suggested in your own response to my previous review....It seems that the response is harder than first thought.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store LocationMitchell
See all answers
6 comments
Joanne
Joanne

Unbelievably still awaiting a response. It is clear communication is not Beaumont's strength, although neither is its products!!!

Beaumont Tiles
Beaumont TilesBeaumont Tiles
Joanne
Joanne

I have had no missed calls or messages. I have my number is the signature in the numerous emails I have sent. I look forward to a phone call tomorrow

Thanks


Steve

SteveGreater Melbourne (Metropolitan), VIC

  • Verified customer

Bizarre Experience - Beaumont Tiles keeping my money AND my tiles!

published
Customer Service
Job Satisfaction
Product Quality
Return Claim MadeYes
Store Location43 Keilor Park Drive, Keilor Park, 3042
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

souvik

souvikSydney, NSW

Really bad customer service - Lewisham Branch

published
Customer Service
Job Satisfaction
Product Quality
Store LocationLewisham
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Jennifer

Jennifer

  • 2 reviews

Great customer service

published

I am very happy with the customer service provide by Jhanvi at Beaumont Tiles Alexandria. She was extremely helpful and never pushy from the first time we visited the store and always followed up with information until the completion of the sale.

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationAlexandria
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Jennifer,
Thanks for the great review, you've made our day, and we agree the team at Alexandria are great! Well be sure to let them know.
Have a great day!
Beaumont Tiles Head Office


Morgan

MorganMetropolitan Adelaide, SA

Modbury Beaumont Tiles Avoid

published

MODBURY Beaumont tiles was a horrible experience, staff were super rude and didnt want to serve, I asked questions she rolled her eyes and took a deep breath like I had asked too much, then made me push out and load up my own tiles, didnt offer any help. refused to sell me glue or grout for some reason, AVOID

Evanston and mile end Beaumonts were 5 star service make sure to use them

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationMODBURY
See all answers
1 comment
Beaumont Tiles
Beaumont TilesBeaumont Tiles

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Questions & Answers

Davo

Davoasked

i dont get the point of this website when reviews are clearly written by the shops?

No answers

Harris

Harrisasked

I am seeking quality vinyl tiles. Do you have such as this and can you organise a tradesman to lay them? I am in Scarborough, northern Brisbane. Thank you.

1 answer
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Harris,
Thank you very much for your enquiry be we do not stock vinyl tiles unfortunately.
Beaumont Tiles Head Office.


Steve L

Steve Lasked

Hi,
Is it standard practice to be charged a delivery fee when picking up tiles from a Beaumont store?

6 answers
Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Steve,
Thanks for your question, which store is your local Beaumonts store?

Steve L
Steve L

Labrador

Beaumont Tiles
Beaumont TilesBeaumont Tiles

Hi Steve, we'd like to discuss your recent Beaumonts experience with you. Are you able to email your best contact number and we will get one of our head office team to give you a call to discuss. Regards, Beaumont Tiles Head Office


Get an answer from our members and Beaumont Tiles representatives

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