National Tiles

Very happy with my experience at National Tiles - at the two showrooms I visited, and with telephone assistance given when arranging delivery.
From providing product knowledge, to samples, the selection process was most professional, and enjoyable.
Highly recommendable. Thanks.

I had a really wonderful experience at the Mornington Store. I received great product advice and purchased a wonderful tile to re-tile my balcony. Very happy with the choice of tiles available and salesman John provided excellent customer service. Will definitely use National Tiles Mornington again and recommend them.

John was very helpful at the Mornington store with information- great choice of products and all arrived on time as arranged - I would happily recommend them or use them again in the future

Was warmly greeted by a young lady at the the Sunshine showroom; she was very helpful and gave great advice re: type of tile to use for the space in question. Tiles were not in stock, but were available for pick up within a couple of days, just as she said they would be. Good buying experience all round!

The staff member on duty was very helpful, going out of his way to learn all about our project and where our best options were throughout the store. Range of tiles was good and displays looked great. There was no stock on hand of the tile we chose though and had to wait 3 days for it to be available.

Hi .
yes we had a great sales assistant, he talked us through the entire rage witch enabled us the confidence to make a knowledgeable decision.i must say we would't have any problems recommending national tiles to any of our friends.
re: Kim.

Seamless process from tile choice, order and pick up. Will be back for the next part of the renovation. The staff at the Mile End store were great. Top marks.

The staff in the store were helpful, knowledgeable and a pleasure to deal with, the delivery was on time, an overall pleasant experience, thank you and I will be ordering more in the future.

Great company to deal with, staff couldn't have been friendlier or more helpful. Had a couple of packs of tiles over and there was no worries taking them back. Was nice to deal with such a professional company and I will use them again.

Loved it. And they gave me a list of decent tilers - the one we chose was fabulous. Can't recommend highly enough. All staff were extremely helpful, and the tiles were so well priced.

Had a look at many other tiling companies but came back to National Tiles who had a very comprehensive range at a very reasonable price against their competitors.

The service was also excellent

Love the opening hours of 6:30am so i can grab what i need and still be onsite at a good starting time. friendly approachable staff, who are very helpful. great service

Ordered and paid over the phone whilst busy did not take more than 2 minutes
The workers went and picked up and the products where there waiting for them at the counter.

Great customer service

Brilliant service. Great product selection and very knowledgeable staff who were able to guide me to the right tiles that were appropriate for our house. We also were given a recommendation for a tiler who was fantastic. Thank you!

We had excellent service in shop quick and friendly delivery and so pleased with the tiles good quality and looks good in our en-suites I’ll definitely use them again in future

Nelly Mitchell from National Tiles based at Norwest with Simonds has impeccable customer service. She was patient and gave us good suggestions throughout the gallery tour . Nelly also made time to meet us at short notice and clarify our doubts. Thank you Nelly for making it a pleasant experience .

We engaged National Tiles to install the Hybrid flooring throughout our house. After over 5 months and 4 attempted installations, the flooring is coming apart, has significant uneven sections where they were meant to level the floors, underlay was used and not used and they have caused scratching to the flooring and damaged our kitchen cabinets, walls and skirting boards. We have tried to resolve this with National Tiles for 5 months now but the issues remain. We were also told by other trades people who did work on our renovation that the installation costs were very high. With a newborn baby, it has been incredibly stressful and disruptive dealing with National Tiles.

Although we haven’t bought as yet we cannot believe the service we received from Andrew and Karen at Mitcham store. They have bent over backwards to provide advice. Their expertise and willingness to do this without guarantee of a sale is so refreshing for this day and age. Brilliant!

The staff that assisted us when we were looking at tiles were very helpful. Delivery was prompt and the tiles we ordered were in stock even when we moved our delivery date forward a couple of weeks. The tiles seem good so far and the tiler said they were easy to work with the only thing is that we ended up needing more than we had calculated for simply due to being large tiles and more needed to be cut to size to fit the length of the space. We had ordered extra though (roughly 10-15%) and this ended up being a good amount.

maximum_tiling(insta) shops here for all the needs for my jobs. Dan from oxley even called me up to check on my mental health after I was away for a month, it’s just refreshing to know they don’t just care about tiling but also check in on you when they see a regular customer not show up. The prices are cheap and I will continue to use national as my no.1 store, I show all
My work via Instagram (@maximum_tiling). I’m entering one of my photos as an entry for tiler of the year as it has won many awards and been offered sponsorship , all while using nationals products.

Thanks legends !