Only problem is there is way too many texts and emails from them. Once I’ve ordered and set delivery date, that should be it. Don’t need to be told every single step they take

Great service and value for money. National tiles provide Proffessional advice and good old fashioned customer service can’t speak highly enough of the whole national tiles team. Great job guys.

The service over the phone was fantastic. Friendly and helpful staff. We were able to order and come and pick them up with a minimum of fuss. The tiles are quality and they were order in just what we needed.

I ordered some samples as I couldn't get to a store. For 5 samples it was $9.95. I ordered the 5 samples and a large box came to my door after 2 weeks of waiting. Beware from the time you place your sample order it takes nearly 2 weeks to get to your door.
I opened it to find a large box. I thought, I only ordered 5 sample tiles. They should be small, why is the box this big?!
Inside the box was another box with 2 draws. The tiles were in the bottom which didn't even take up 10% of that draw and in the top draw was a tap measure with a brochur...

Every time that I have been into National tiles the staff have gone over and beyond.
Nothing is a problem and they have always bent over backwards. Highly recommended. Will be back again

Came into to buy some floating floor boards waited around for 15 minutes while one lady was with a customer the other on her PC the packs I was looking for were all open and mixed up finally I went to the lady on the PC and asked are there any more boards as these are mixed up, she then proceeded to go over and try to tell me they are fine as there are only 8 pieces per box I instructed her that there are 10 per box she made me feel like I was interrupting her day and not friendly at all she then charged me for the tiles assuming there were mor...

Saved lots of money going into store instead of online and seeing product up close , sales was great informative and helpful with options and quotes. Quick delivery and fast unload.

I order tiles, installed and loved them. I ordered more and specified the batch number and paid for their home delivery option. When the tiles came, they were not the same batch number. I contacted the store immediately and they rectified quickly and without a fuss. Home delivery was worth the money I paid because they were brought right to the spot they were being installed, on a pallet and wrapped in plastic to protect them from the elements.

I'd like to say a big thank you to Allan and Troy from National Tiles for their amazing work transforming our dark and dull wooden floors, to a bright light wood that gives major pinterest vibes! (The floor is actually much warmer than attached photos, photos don't do much justice).

The guys were punctual and arrived right on the dot each day. They were friendly and trustworthy, I left them my keys and went out and left them to do their work with no issues at all, they even locked up and closed all the windows before leaving my apartment which...

Looked after us very well. The service was awesome with the knowledge of there product above expectations. Very helpful with everything that we needed to know. Mornington national tiles I Would highly recommend

Like another review I got scammed with them telling me they had an abundance of stock and would arrive in 2-3 days at the store for me to pick up. It never arrived and I rang them to check what happened, first they said there had been a delay and it would arrive on the Monday and they would call me. Monday it didn’t arrive and no call and when I called them tuesday they said they’d find out what happened and call back. They never called back!! I rang again and they said they had issues with a new transport company they were using and they had c...

The small sample they provide in store looks beautiful, however when this product is laid the over all result looks like dark long stripes.
I am feeling very disappointed. When deciding to purchase this product at the Burleigh Heads Store, I asked to see an example of the end result, or a photo of the flooring laid, which the retail assistant was unable to provide.
I hope this review and the images I have attached will help future customers considering this product.
I contacted the store to see if anything could be done, and was given a %10 ...

We dashed in on a Sunday and got great service and advice for the tiles we should buy for the bathroom.
They were derived on time to the store and we were sent a text.

We purchased 100sqm tiles from National Tile and the sales woman lied to us just to get sale she told us the tiles were in Adelaide and can be delivered anytime .
3 days later on supposed day of delivery she called to say .
Oh your tiles are not all there we can send out some and get the rest to you on Friday.
Friday morning came I called and asked when rest of tiles were getting sent out and was told it will not be today .
I spoke to the manager and came to agreement they would send out 20sqm of same tile but different batch so we could put t...

From the moment I walked into the store the experience at National Tiles was brilliant. The staff helped me with selections for three different projects and on one occasion when we were short on tiles, due to our mistake, they ensured we got the correct batch number to compete the job. On one occasion the tiles were delayed leaving Melbourne and because they knew our tiler was booked they negotiated with another client, who thankfully were not in a rush for their tiles, to ensure our tiles were to the tiler on time. We would never shop anywhere else - brilliant product - amazing service. Thank you.