National Tiles

I find everyone at the store to be welcoming and helpful, the new store man that is temporarily looking after the store seems to be struggling with the price code system on the computer. I'm sure this will be overcome shortly.

Perfect products and price for what we where looking for. I think asking for at least 30 words is not realistic for most people who are busy sorry to say but had to put at least 30 words

The staff at the store were very helpful and my order arrived on time.
Product was not like the sample in store I received. The sample has a smooth finish that felt protected and like it would be easy to clean. The product I received was very rough, felt like fine sandpaper. I thought I had received the outdoor version, but I was assured it was just batch variation. Very disappointed in the final product as it holds marks and is difficult to clean.

Virginia national tiles has the worst attitude towards customers IV ever come across in retail in general anywhere. Extremely rude picks fights and says sorry, too late in the day to be selling you glue. No more national tiles

It has always been dealing with Alex and Nick. Prompt Service. They know what the customers want and trying to serve nicely, it is a lot different from other branches and the warehouse. Mile End Branch is the best and makes a difference.

Manager went out of his way to help me. Best customer service i have had in years. Cleared up a problem I had with 1 of his staff who wasn't very helpful.

Assisted with stage two of bathroom Reno and not only sold us matching product but stored large quantity whilst we were away and not able to pick them up
Most helpful

Lady was very helpful and friendly. Got 2 large sample tiles for $2 each (300x600) where Bunnings expected me to buy a whole carton for over $30 as they would not sell me a sample

Highly recommend this store A+++

The staff at the Mornington store were very helpful and obliging. We found what we were looking for, placed an order and were contacted within days to tell us that everything was in store ready for pickup. It was service with a smile all the way.

We were in a hurry, bit stressed and as we needed to complete a small bathroom urgently, NT were open & had good value, good quality white tiles in stock. The mature assistant, happy in her work, ensured we had the right amount and were good to go...all under 15 mins. Great customer service.

Service and sales experience was what I expected, very good. Staff are very knowledgeable and i did not wait very long to be served. Products stocked and sold were of very good quality.

Very helpful and recommended products worked a treat. No hesitation in recommending national to anyone. They loaded the products onto my Ute and the personalised service was greatly appreciated. Thank you

Bought tiles from store but later found out that the online store offered $150 discount & free delivery. Spoke to the store staff and they kindly obliged to honour the online offer

The flooring was selected, The installers were very good, just a little concerned about the edge where the flooring meets the tiles. The edge doesn’t seem to have been fixed well

We built our new home recently, and we were after some tiles for our pool area, our Builder uses National Tiles so we went to the Lawnton store and found a beautiful Travertine outdoor tile at a great price.
The other tiles we picked were also from National Tiles, so our Builder sourced everything for us and I must say we are very happy with the tiles, the prices, and the service at the Lawnton store, and how good the tiles look ! Went back to then grab some sealer for the outdoor tiles, and the girls were very helpful again.
To us it just ticked all the boxes, price, quality and service !

Staff did everything possible to meet my needs for bathroom reno. However local stock levels need to reviewed. Had to drive 3 hours to pick up tiles from warehouse. None available locally.

The service was of a high standard by all the staff I dealt with I store and I am very happy with the quality of the tiles. They look fantastic in my newly renovated home.