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Econnect Solar
4.2 from 30 reviews · View Statistics

Reviews

  • Value for Money
    4.1 (27)
  • Product Quality
    4.4 (25)
  • Return Claim MadeYes (0) · No (25)
  • Customer Service
    4.3 (27)
  • Warranty Claim MadeYes (0) · No (24)
  • Purchase Price$9,447.78
  • Timeliness
    4.6 (10)
  • Job Satisfaction
    4.8 (11)
  • Rates and Fees
    4.4 (9)
  • Installation
    4.4 (23)
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Polso

PolsoNorthern Region, NSW

After sales assistance was terrible

published

The salesman was exceptional... but he left! We signed up in November, wasn’t installed until feb, it was as if we were forgotten about. Do not bother to try to contact them via their email as I have sent 3 and am still waiting a reply. If they call they leave no message so you have no idea who called. Was promised 19c feed in, have 9 so now have to shop around
On top of this the installers forgot to install the hot water timer so now that has cost me more and I have to chase that up.
When I eventually spoke to someone they were great

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Econnect Solar
Rachel W.Econnect Solar
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Ever Power Solar

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Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Helen and Col Watt

Helen and Col WattSouth East Queensland, QLD

Strongly recommend Econnect for your solar needs.

published

The sales person was very genuine and knowledgeable, and we were kept well informed and everything was explained clearly re the installation process.
This company excels in after-sales service, which is fairly rare these days.
Their installation was seamless and well organised and carried out by polite and respectful workers.

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Econnect Solar
Rachel W.Econnect Solar

Thank you so much for your review! We love hearing from happy customers, especially when we pride ourselves on our in-house team and aftercare :) Have a good one!

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Very Happy

published

Very happy with the whole setting up great service
Everything was straight forward and easy
Definitely recommend this business for solar installation

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Great company to deal with and very professional.very quality product.

published

Awesome company to deal with .
I was recommended to David Groening.one call he organised everything over the phone, set me up with finance approved on spot ,organised the government rebate with no money upfront .
I had a crew to come set up my system to my liking within few weeks .plenty of calls to check it was ok and setting up my Wi-Fi before leaving.
Kirsty then phoned and organised the new smart meter filling out all paperwork for me.
Very easy and stress free process all round ,highly recommended .

Incentivised ReviewNo
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Highly Recommend

published

Sales people were very honest and helpful. After sales service is excellent. Nice tidy install. Panels haven't stopped working hard since inverter was turned on, even in low light situations. Well done everyone involved. Thanks to Adam for his personal touch.

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Best thing we ever did

published

Econnect was really helpful from the start with Price and what we really needed , right from the sales people to the installors . We put a 40 panel, 10kw system and have not had a power bill since. We use power as useual , a/c’s and reverse cycle heat all really good.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Results are better than Econnect suggested

published

The initial consultation with David was professional and honest and installation was top quality and done by qualified electricians !.
Highly recommend.

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Chris Hochkins

Chris HochkinsSydney Surrounds, NSW

Well done Econnect

published
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Dane

DaneHunter Region, NSW

Couldn't be happier!

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Kristy F.

Kristy F.Hunter Region, NSW

Absolutely brilliant!!!

published

From the very beginning, we knew we were getting more than just solar panels with Econnect Solar.
With the multiple home visits and after hours phone calls where all our questions were answered, to the follow-up conversations about how to install and read the solar app, it was like a mate was doing a job for us. They were incredibly professional. The skilled workmanship is visible every time we look at the roof, and we’ve had multiple conversations with neighbours about “who did your solar panels?”. We never felt pressured; they explained everything so clearly that it made sense to go ahead. We can’t recommend Econnect Solar enough!!

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Great service!!

published

We had our solar installed by eco connect 18 months ago, haven’t paid an electricity bill since.
After sales service is excelled with friendly staff
Would recommend to anyone looking for solar.

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Glenda

GlendaRichmond-Tweed, NSW

Great service

published

Extremely happy with every aspect of Econnect. System installed several months ago. A fast, neat and tidy install by very respectful tradesmen. We were consulted every step of the way. After sales service great, checking that all was ok with power savings. Being in our seventies we have really appreciated the good old fashioned service, so rare these days. Absolutely no hesitation in recommending Econnect.

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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Great customer service

published

Guy who came for consultation was really knowledgeable and answered all questions.
Install was quick and easy and everything is working really well.
Great customer service and great experience all round, highly recommend.

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Ellen

EllenHunter Region, NSW

Great results

published

Was approached by a nice young man on the door who organised an appointment for later that evening. Sales person explained everything and we decided to go ahead which im glad we did cause now we have free power. Haven't paid a thing since

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Rachel

RachelHunter Region, NSW

Happy as Larry

published

Happy with the service. Everything went smooth. Love the product, pay as ya go option was a great idea. Professional and courteous. Cant wait for the next bill! Cheers guys

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Adrian

AdrianMurrumbidgee Region, NSW

Top Job

published

Great service from the guys at Econnect, couldn't be happier. Alex was great in the first meeting, the boys on site day of install were polite and professional and the Kirsty answered all our questions the day day after. Overall, very happy

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Dodgy!

published
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Econnect Solar
Rachel W.Econnect Solar
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Amy G.

Amy G.South-Eastern Region, NSW

  • 3 reviews

Misleading salespeople

published

We got a call from eConnect to offer us a system that ‘pays for itself’. Salesman came
to our house for a consultation and dodged questions about payments, turns out it’s a 5 year payment plan and includes interest. Quote was not explicit about interest, and emails from the salesperson were very unprofessional - screen shotting bad reviews from competitions to sway us. I commented on a Facebook ad that again claimed no upfront payment or interest, my comment was deleted. Avoid this company

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Econnect Solar
Rachel W.Econnect Solar
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Ever Power Solar

Need better quotes & high quality solar panels?

Work with a top rated Solar Provider - Ever Power Solar. Click or call on 1800 383 776 for the best price and the fastest possible installation.

291 reviews
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Maureen

MaureenSydney Surrounds, NSW

Love your work

published

Thank you e connect, your guys done a great job of the place. Me and David love our panels and couldn't be happier. Everyone has been lovely and we have told all our friends. Thanks again

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Sam

SamHunter Region, NSW

Quality

published

Had my system installed 2 months ago. Econnect done a great job, didn't have to do a thing. They kept me in the loop throughout the whole process great customer service. Pay a little bit extra but totally worth it

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Questions & Answers

Michael ward murray

Michael ward murrayasked

What was the outlay for your system a salesman came here today and told me there was no money outlay on my part

1 answer
Chris
Chris

Pretty sure the initial outlay for the system was a 10% deposit

Get an answer from our members and Econnect Solar representatives

Details

CategorySolar Panel Installers and Solar Retailers
After Sales ServiceYes
Solar Connection TypeGrid-Connected, Hybrid, Off-Grid and Portable
Services ProvidedInstaller and Solar Product Retailer
Clean Energy Council Recognition Member
Solar Connection TypeGrid-Connected, Hybrid, Off-Grid and Portable

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