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3Ecosa Mattress

Ecosa Mattress

 Verified
3Ecosa Mattress
4.6

521 reviews

Positive vs Negative
93%7%
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Sleeping Position
  • Side
  •  · 
  • Back
  •  · 
  • Front
Adjustment Period
  • Days
  •  · 
  • Weeks
  •  · 
  • Months
  •  · 
  • I never got used to it!
Perceived Firmness ?
  • Very Soft
  •  · 
  • Soft
  •  · 
  • Medium
  •  · 
  • Hard
  •  · 
  • Very Hard
Pre-existing Neck / Back Issues ?Yes · No
Caused Discomfort ?Yes · No
Heat Retention ?Yes · No
Sagging ?Yes · No
Value for Money
4.5
Customer Service
4.6

 AI reviews summary 

The Ecosa Mattress is highly regarded for its customisable comfort and effective support, particularly for users with chronic back, neck, and hip pain. While the majority of users report a significant improvement in sleep quality, there are recurring frustrations regarding delivery delays and inconsistent courier communication.

Pros
Adjustable Firmness: The 3-in-1 design allows users to swap internal foam layers to achieve plush, medium, or firm settings, making it versatile for different sleeping preferences.
Pain Relief and Support: Numerous users report significant reductions in back, shoulder, and hip pain, citing the memory foam's ability to provide pressure relief and spinal alignment.
Ease of Setup: The "mattress-in-a-box" delivery, featuring a box with wheels and a supplied cutting tool, makes transporting and installing the mattress simple, even in tight spaces.
Motion Isolation: Users frequently highlight the lack of partner disturbance, noting that movement on one side of the bed is barely felt on the other.
Cons
Delivery and Logistics Issues: A significant number of complaints focus on missed delivery windows, lack of tracking transparency, and poor communication from third-party courier services.
Heat Retention: Some users find the memory foam or the included waterproof protector to be quite hot, occasionally requiring additional cooling toppers to maintain comfort.
Edge Support: A few reviewers noted that the edges of the mattress are softer than the centre, which can lead to a sensation of "rolling off" or lack of stability when sitting on the side.
Longevity Concerns: While most reviews are recent, a small segment of long-term users reported issues with sagging or loss of support after one to three years of use.
Verdict

The Ecosa Mattress is an excellent choice for consumers seeking a customisable, supportive sleep surface that caters to various firmness needs and alleviates body aches. However, potential buyers should be mindful of reported delivery inconsistencies and consider their sensitivity to heat before purchasing.

5 Brendan Q  · Best mattress we've ever had, sleeping so much better now!
5 Samantha Middleton  · On 20th night and so far so good.still reviewing but I think I will keep it
5 Lynne Anderson  · Went from a queen waterbed to a King bed with the Ecosa it is so comfortable and cosy, we have had a big improvement in slept
5 Bonz  · A most comfortable, medium-firm mattress. Been sleeping well. Very happy with our purchase!
4 Jason Sung Hyun  · High quality, comfortable mattress it is. Ability to adjust firmness is added bonus. The only minor downsize is slight softness on the edges.
5 jewlzzz87  · Purchasd this for my 2yr old transitioning from a cot. Love it , and its comfortable for us to lay next to her in bed too. Delivery was so easy
Sylvia
Sylvia5 posts
  Fair Incentive Verified Queen

LOVE our Ecosa mattress; it's easy to change the layers around, I appreciate that it comes with a mattress protector, and it's extremely comfortable. We find we sleep incredibly well on the mattress. No complaints at all. Show details ·  1

Ask the reviewer
Isobel
Isobel
  Fair Incentive Verified Queen

This mattress is exactly the right balance between medium and firm. We are side sleepers so it's not too firm but it is comfortable and supportive. We've had the mattress for just over a month and it still looks brand new, no signs of wear or sagging. I have no doubt it will last well. Show details ·  1

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Eric T.
Eric T.VIC2 posts
  Fair Incentive Verified Queen

I was in the market to buy a new mattress and for some reason I keep seeing Ecosa's ads...then found out there is an Ecosa showroom in Nunawadin... visted there to test out the mattress and confirmed the firmness was suitable for my liking (Not a fan of mattress with springs inside. So picked the Ecosa mattress...Got it for a good deal...then the… Read more

delivery was super fast....unboxing was easy...but swapping the firmness was a bit of work....however overall the mattress is fantastic...definitely improved my sleep....Highly recommended!

Reviews with attachments

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Ecosa Fan
Ecosa Fan3 posts
  Fair Incentive Verified Queen

My purchase of the Ecosa mattress (original edition) proved to be an excellent decision. I particularly appreciate the mattress's adjustable firmness, allowing me to customise my comfort, and the bonus waterproof mattress protector comes so handy. Truly an EXCELLENT mattress! Show details ·  1

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joua524
joua524
  Fair Incentive Verified King Single

I can Sleep very well and not be disturbed during the sleep. Show details ·  1

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Rie Loy
Rie Loy
  Fair Incentive Verified Queen

Easy to order. Easy delivery. Easy “install”. Good sleep now :) I like that it comes with a waterproof protector cos I have kids Show details ·  1

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natcartwright
natcartwrightSA2 posts
  Verified King

I purchased the Ecosa mattress for the flexibility of firmness options, given there was no way to try it out before purchase (unlike a retail store); and also for the fact that by having seperate layers means it will be easier for me to move by myself. When it arrived I spent the afternoon swapping the layers around, trying the different options -… Read more

settled on firm. It is definitely firm, and my body seems to have got used to the change quite quickly. So far it is a very comfortable mattress (have had it in home for 3 weeks).

Latest follow-ups

Ken
Ken2 posts
  Fair Incentive Verified Queen

I'm finally enjoying a good night's sleep .. thanks to my Ecosa mattress. Show reply

 Follow-up  · Since purchasing our Ecosa Pure matress earlier this year, we are very satisfied with the outcome. It's extremely comfortable and we've recommended it to several of our friends.

Sdave
Sdave52 posts
  Verified King

BEST PURCHASE FOR SLEEP!... Purchased mattress with adjustable base..... is soooooooo good...great sleep...will be buying more from here!!! BUT BUYER BEWARE! RE: ADJUSTABLE BASE- ...everything is self install....as per ECOSA instructions-realised post delivery "need 2 to 4 people to install bed base!!!!!!" I was not aware!!! Show details ·  1

 Follow-up  · ADJUSTABLE BASE- ...everything is self install..very challenging without at least one other person. need 2 to 4 people to install bed base

Vicki Lowry
Vicki LowryVIC2 posts
  Fair Incentive Verified Queen

I just purchased the new Ecosa plush mattress, I've never had such a more comfortable sleep, no more aching hips, I use to toss and turn all night, now I don't even recall if I turn from side to side at all. I wake up refreshed and no more aches or pain and the mattress keeps it shape. Thankyou Ecosa. Show details ·  1

 Follow-up  · Great edge support for such a plush mattress. I find this mattress easier to move than my previous inner spring mattress as I top and tail the mattress every month. As far as smells go, there was a smell to it when first out of the box, but i machine washed the top cover as soon as I unpacked the mattress so as the cover would be dry while the mattress finished decompressing .

In-depth reviews

Kesh
Kesh4 posts
  Queen

I cannot recommend ECOSA highly enough! From start to finish, their customer service has been absolutely exceptional. The team went above and beyond to ensure I received the perfect mattress for my needs, showing incredible diligence and care throughout the entire process. The mattresses are great the only issue we had was the size which they have… Read more ·  1

been supporting us with.

What truly impressed me was their commitment to their 100-night trial, they made sure it was honored without any hassle, giving me complete peace of mind. On top of that, their charitable component shows they genuinely care about making a positive impact, which makes supporting them even more meaningful.

Every interaction with ECOSA - Shiena, Jonathan and Resh have been professional, and efficient. It’s rare to find a company that combines high-quality products, outstanding service, and a strong sense of social responsibility. If you’re looking for a mattress and a company that truly values its customers, ECOS is the way to go!

Beck
Beck3 posts
  Queen

Boy, where do I even begin? This is by far the worst mattress I have ever owned. Mattress is 1 year old and we have tried every single thing to get this thing to feel comfortable. Every single setting this bed has; Medium, medium/firm, firm, all result in the same thing. This mattress lures you in to a fault sense of security. You buy it, it gets… Read more

delivered, you take it out of the box and use it "wow this is great what a good financial decision my back feels so much better." Until a few months in and you notice something isn't right. You feel it sagging. "Is it just my imagination? This mattress is brand new?" You'll tell yourself. Can't be my bed frames fault because this thing is sturdy and made with solid slats. Then eventually you wake up and you can't breathe because your spine feels like it's been twisted like a damp tea towel and you have to strategically and slowly roll yourself off the bed and then once you get up and get moving the pain magically disappears.

You talk to your spouse and decide to change the layering to medium/firm and all is well, until one morning, weeks later, you wake up and feel like you've gone 10 rounds with Mike Tyson. "Oh my god what is wrong with me?" You will think to yourself. "I must be the problem this mattress is brand new!" And you convince your partner that we need to try firm.

So you try firm, and firm ain't lying. That thing is well firm. "Finally. Surely this is the correct setting for us, this cannot sag". Right?

WRONG! Guess whose spine feels like a stretched out slinky? Mine! And firm brings in the added benefit of making your hips hurt as well. I thought maybe I was sleeping weird and that's why my back started hurting so I encased myself so I could not move and slept in a good posture and still woke up feeling like I went through the rinse cycle.

Everything I have tried has failed and I am legitimate scared of doing permanent damage sleeping on this poor excuse for a mattress unless I rotate the thing and constantly change the layering from medium to firm which I would prefer not to do.

My old mattress was over 10 years old and cost me about as much as I paid for this ecosa foam yoga special and I never had a problem with it until it got old. 1 year is a joke. 6 months is a joke. 100 day trial is a joke because thats just how long it took to start showing problems.

Ecosa
Ecosa     

Hi Beck, Thank you for sharing your feedback. We really… Read more

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Annabel_E
Annabel_EWA2 posts
  Fair Incentive Verified King

Very impressed with the ecosa mattress. I was a bit hesitant for a mattress in a box, but I went and tried the mattress in person to be sure and I'm glad I went for the "Ecosa" compared to the other ones available. I have a personal preference for firmness in a mattress and being able to have 3 options of firmness really sold me on this version,… Read more ·  1

as well as the ease of being able to change that.

The mattress comes set to "medium firm" and the first 2 days I was worried it was going to be too soft. However after about 3 days my opinion changed and I haven't felt the need to change to the "firm" option.

If anything I've considered swapping to the "medium" side as it is quite firm on the "medium firm", but I'm loving it. I've slept so well, life changing.

There was no smell whatsoever and I've felt quite cool, no overheating (even with using the "ecosa waterproof mattress protector" that came with it.

The mattress is light and I'm able to move it by myself which is great. It doesn't sink in and has held its shape. I've only had it 1 month.

The mattress is also delivered compactly in one box with wheels which is handy.

Would definitely recommend to people who like a customisable option that's lightweight, and for a great price.

Positive reviews

BrisbaneBrewstr
BrisbaneBrewstrQLD
  Verified King Single

Out of the pack, straighten the back, team with shaped Ecosa pillow, I'm as flexible as a willow. No seriously, waking up more able than before. Big difference was with the pillow, which arrived a few days later. Show details ·  1

Loz G
Loz G
  Fair Incentive Verified Queen

Absolutely love this mattress! Having much more restful sleeps and waking up feeling refreshed. The biggest change has been that my husband has stopped snoring, which has made such a difference to our sleep quality. Highly recommend! Show reply

Donella
Donella3 posts
  Fair Incentive Verified Double

Great supportive mattress for a teenager and the best part is you can wash the cover. We have chosen the medium firmness but love the option that later we can change it to be a firm mattress. Delivery was quick and simple. Easy to install with simple instructions and a tool is supplied to open the plastic bag quickly and easily. Great mattress for a great price. Show details ·  1

Negative reviews

Naarah
Naarah
  Verified Queen

At first the mattress was great and I was waking up with little to no back pain but a month later I feel like I'm sleeping on a foam mattress on the ground. I had such high hopes but wish I took more notice of the other one start reviews. I got the extra plush a big disappointment Show details

Ecosa
Ecosa     

Hi Naarah, Thanks for taking the time to share your… Read more

Excruciated
ExcruciatedSA25 posts
  Queen

Recent slipped disc - bad back.. bought a mattress to help (door to door delivery). Mattress went missing, found 6 days after supposed delivery date at local petrol station. Had to get trailer and collect myself. No accountability or regret- ECOSA must stop using allied express/ cochrane's transport. Show details

Ecosa
Ecosa     

Hi Excruciated, Thank you for sharing your experience,… Read more

Alex S
Alex S
  Fair Incentive Verified Queen

Mattress is okay but in hindsight I would have gone for something else given the price - I’m not usually a hot sleeper, but I found myself waking up several times during the night feeling overheated. When I contacted Ecosa, they suggested purchasing a cooling pad (an additional $100) to address the issue - fyi. Show details

Ecosa
Ecosa     

Hello Alex, Thank you for your feedback. We’re sorry to… Read more

Recent reviews

spinfx
spinfxWA2 posts
  Verified Queen

I slept on an ecosa mattress at my son's house and it was so comfortable I bought one for my new house. When I moved in I bought a second one for my guest room so I and my visitors could all have a comfortable and restful sleep. Thank-you to the store in Midland, I've had some wonderful nights' rest. Show details ·  1

Theresa Yates
Theresa YatesNSW
  Verified Double

The mattress is the best mattress I have ever bought and over the years I have had a total of about 5, I recently had a Hip Replacement and it has been fantastic with the hip, easier to lay on the hip with this mattress, it also helps me back which I also have lower back pain. I would recommend this mattress to friends. Theresa Show details ·  1

Mattresses

Find out how Ecosa Mattress compares to other Mattresses

Know better, choose better.

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Steve Myers
Steve Myers
  Fair Incentive Verified Queen

From the diagram and marketing on the web site I was expecting 5 seperate layers that i could move around and layer at will to try, and if required, vary the firmness off the mattress. What I didn't understand was that the requested "original edition" is preset and has two layers that can be either flipped or stacked differently to achieve the 3… Read more ·  1

levels of firmness required. It took a fair bit of investigation and interesting discussion with my partner to determine the difference between our expectation and what was delivered. The differentiation in the "firm/medium-firm" layer (which side is up?) was also not readily apparent. Trying to see the difference in colour through the biege covering was difficult. All good now that we have worked it out but it was not 'in-your-face' apparent on delivery.

Checuaras
ChecuarasVIC5 posts
  Fair Incentive Verified Queen

It's good, the delivery is good too. I didnt think much of the mattress recycling pricing but i was very happy with the service and the discount. the Mattress is comfortable and i like the adjustability. I hope it lasts a long tim Show reply

Camille
Camille
  Fair Incentive Verified Queen

Amazing! It does feel a little hot at first if you’re not used to memory foam mattresses. If I could I would upgrade to a king cooling mattress and pass this queen upgrade to the guest room. Partner agrees hehe Show details ·  1

Rahul Gandhi
Rahul Gandhi
  Fair Incentive Verified Queen

I have always trusted Ecosa for a good night's sleep. I had their mattress in NZ and now I have bought a larger one in Sydney. Gosh somehow they always get it right - the firmness is just right. Show details ·  1

Bramsy
BramsyVIC11 posts
  Verified King Single

Purchased the medium firmness King single mattress for an existing bed. Found the medium firmness too hard in the first few weeks as I'm a side sleeper. But it was fine after adding the mattress topper which made it softer. Great customer service and very responsive to sort out the early discomfort Show details ·  1

Gio1983
Gio1983NSW
  Fair Incentive Verified Queen

Delivery was quick and no issues. A few little issues getting the side frames to lock in but ultimately all sorted out quite quickly - less than 30 mins to put it all together. Show details ·  1

KTM
KTM
  Fair Incentive Verified King Single

Purchased this for my teenage daughter and she loves it! Has not had a bad night sleep since we purchased and loves how firm it is but so comfortable. Will be saving up to get a plush one for myself next! Show details ·  1

Ginny
GinnyVIC6 posts
  Verified Double

Comfortable helps back at night when turning. Still getting used to rising up out of the plush. I’m getting deeper and more sleep although insomnia still visits. Retained shape and gives comfy support. Show details ·  3

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