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GrahamGreater Melbourne (Inner), VIC
Very Pleased
Overall extremely pleased. Seamless delivery and a very comfortable, balanced feel. Not too firm and not too soft. Customer service has been excellent throughout the transaction. Highly recommend ecosa for your next mattress purchase.
Purchased in January 2021 for $899.00.
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AnnettePerth, WA
Changed the way I sleep forever!!
Can't believe that changing my mattress would give me the best nights sleep ever. Don't hesitate do it!! I have the topper also which adds even more comfort to my sleep.
Purchased in February 2021 for $900.00.
1 comment
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Kevin B.Perth, WA
The best sleep I've ever had
DISCLAIMER: Ecosa offer a $20 voucher for leaving a review.
Even if it cost me $20 to leave this review I'd do it. I have a lot of back problems and have always struggled to find a mattress that adequately supports my back. The Ecosa has a way of enveloping you like a cloud while also providing firm support.
Purchased in January 2021 for $699.00.
1 comment
EcosaEcosa
Hi Kevin,
We are very glad to hear that the mattress has helped with your back pain. Truly makes our day. ... Read more
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Pretty good
The mattress is good, I haven’t really had an amazing improvement in sleep quality but it’s definitely more comfortable than my old mattress. Is a decent mattress for the price
Purchased in January 2021.
1 comment
EcosaEcosa
Hi Sarah,
Thank you for your review. We are happy to hear that your Ecosa mattress is a step up from the old one!... Read more
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Forms to my body well, whilst keeping me cool at night.
Super supportive and I find that i am waking up with much less back pain. Mattress and topper tend to droop on the edges, making you feel like you might fall off the bed.
1 comment
EcosaEcosa
Hi There,
Thank you for your kind review! Always makes our day to hear that our mattress has helped someone with their back pain!... Read more
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Uncomfortable foam mattress
They oversell these things, but they're just a foam mattress. Tried it for 4 weeks but my back ached so back it went. Bought a pocket spring mattress, much superior!
Purchased in December 2020 at Ecosa for $860.00.
1 comment
EcosaEcosa
Hi Sam,
We are sorry that the mattress didn't meet your preferences. ... Read more
We are glad that you took advantage of the trial period like it was intended. Thanks for your feedback! EcosaSimilar opinion? Write a review on ProductReview.com.au!
Excellent service but terrible mattress!
We really wanted this mattress to work for us. It was a great price and with back issues, asthma and dust allergies it seemed like it had potential with all the reviews and the spiel on their website. Allergies/asthma wise it was fine for the 74 nights we slept on it. But it's such a HARD and flat mattress, even on the softest configuration. I had so much back pain to the point I could barely walk in the mornings. A couple of times I slept on our old lounge (with a wayward spring) and was so much more comfortable. We tried a mattress topper (li...Read more
ke a super thick padded mattress protector) that helped a little, made it bearable but not comfortable. Then tried the Ecosa mattress topper which actually made it worse...very spongey but no support. Overall if we were tummy sleepers, it might have been ok but being side and back sleepers and not being shaped like a ruler, but a person, the support was terrible. We have a new airpocket spring mattress and my back is slowly settling down. I did not really have any solid sleep for those 74 nights...I woke every hour or two with back pain and needing to reposition. I've already had several nights of 6+ hrs of not waking at all on our new mattress. Amazing!! In that 74 nights there were no obvious signs of sagging. But with no "give" in the mattress, once there was an indent I don't think there would be a rebound. There is no real movement or partner disturbance. We called it our "slab of concrete." Ecosa service was excellent though, I can't fault it! The mattress arrived very quickly, and when I contacted them to organise a return, they offered to send a complimentary mattress topper to try first, which we accepted. We could either return them both together or keep the topper and have the cost taken out of the mattress refund. We decided to return both, they were collected in 4 days and we have received a refund. So 5 stars for service!!Purchased in December 2020 for $824.25.
1 comment
EcosaEcosa
Hi Charlie,
We are sorry to hear that the mattress did not align with your preferences. ... Read more
Your comments are heard and be sure that they will be conveyed to our products team. We are very glad that you found our service pleasant :) Thanks for your feedback, EcosaSimilar opinion? Write a review on ProductReview.com.au!
Do not bother buying from this company
I have an Ecosa mattress. I ordered a bed base for it in November 2020. At first, they said it would be delayed till January, then mid-Feb, then mid-March. I requested a discount to reflect the delay and the maximum that the management were prepared to offer was $150, which is a ridiculous amount for an expensive bed base and 4 month delay.
Had to cancel my order and ask for a refund.
Purchased in November 2020 at Ecosa.
1 comment
EcosaEcosa
Hi Kaylani,
We are sorry for these delays, sometimes logistics can get the best of us. ... Read more
We hope your Ecosa mattress is treating you well! Thanks for your feedback, EcosaSimilar opinion? Write a review on ProductReview.com.au!
Perfect for a sound sleep
Very comfortable matress. The hardness level setting is quite effective. You can set the level of hardness as per your need. This does not hold any heat and is quite good in quality
Purchased in December 2020 for $980.00.
1 comment
EcosaEcosa
Hi Navpreet,
We are so happy you are loving your mattress. ... Read more
It makes our day every time reading these reviews. Thank you, EcosaSimilar opinion? Write a review on ProductReview.com.au!
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Elle Metropolitan Adelaide, SA
Horrible mattress
We bought this mattress after reading all the positive reviews on how it helps with back issues. We were feeling really positive about it and were excited. This was one of the worst mattress’s we’ve ever had. It is rock hard (even on the softest setting). We persisted and paid another $350 for a gel infused ecosa mattress topper, well that too was a waste of money. It says it keeps you cool etc etc, it makes you so hot when you sleep and provided no comfort on an already rock hard mattress. I am really disappointed, we can barely move when we get up in the morning now.. has made back pain 10 x worse. Avoid at all costs
Purchased in December 2020 for $900.00.
1 comment
EcosaEcosa
Hi Elle,
We are sorry to hear about your experience with the mattress.... Read more
We understand that the mattress might not be for everyone, that is why we are offering our 100-night trial, so you can try it out, and if it's not for you, you can return it, no issues. If you are still within the first 100 nights and are yet to contact our customer service team in regards to a return, please do, and we will help you out. Thanks for your feedback, EcosaSimilar opinion? Write a review on ProductReview.com.au!
JulieGreater Melbourne (Inner), VIC
Ecosa mattress
Very comfortable from night 1. No partner disturbance. Great for my bad back, it hasn't ached at all. Edges are a bit soft but you get used to that, just don't sit right on the edge. Only used for a couple of weeks but shape had maintained this far. Definitely recommend this mattress.
Purchased in December 2020 at Ecosa for $869.00.
1 comment
EcosaEcosa
Hi Julie,
We are thrilled to hear that you and your back are thankful for your new Ecosa mattress. ... Read more
Your feedback is greatly appreciated. -EcosaSimilar opinion? Write a review on ProductReview.com.au!
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Hannah T.Greater Melbourne (Metropolitan), VIC
Super fast delivery, love the mattress
Mattress is awesome, it is so comfortable I have never slept so well.
I ordered and had the mattress delivered the next day which was unreal. Couldn't recommend it more highly.
Purchased in January 2021 for $850.00.
1 comment
EcosaEcosa
Hi Hannah,
Thank you so much for the kind review, we are very glad the mattress came to you quickly, we're quite proud of our delivery partners :) ... Read more
Thanks again, -EcosaSimilar opinion? Write a review on ProductReview.com.au!
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MichellePerth, WA
- 9 reviews
- 4 likes
- King
- Verified purchase
So firm and doesn't work if you weight under 60kg
UPDATE: Contacted Ecosa again. They offered nothing useful and said nothing about a minimum weight. We've ended up paying an extra $400 on two different mattress toppers and took off the fire resistant protector to increase the softness, not to mention chiro, physio and doctor's appointments for our chronic back, shoulder and neck pains.
Unless you like sleeping on a rock AND weigh over a certain amount, don't get this mattress. I don't know how much you need to weigh but somewhere between 60-80kg minimum. My boyfriend and I have had the mattr...Read more
ess on the softest option and taken all Ecosa's recommendations to make it softer for over a year and it is still too firm and not one cent "worth it in the end" as they claim. I wake up 5-20+ times a night, and our back, shoulders and necks are always sore. I'm so chronically tired. We didn't get to return under the 100 day trial it because Ecosa assured us to try new things which took us past the trial period. We tried swapping sides and couldn't believe how much softer his side was - I must not weigh enough for it to actually soften (my weight fluctuated between 50-58kg). Not worth us swapping sides because I can tell that his has shaped to his body. The best I can describe sleeping on his side is that it's lumpy and my side is like a rock. I've also been waking up from being too hot since getting this mattress. If I turn a fan on, whatever air hits my body makes me freezing while my body touching the mattress is overheating like a sauna. This is with or without the mattress topper. Hate this mattress with a passion!Purchased in October 2018 at Ecosa for $999.00.
2 comments
EcosaEcosa
Hi Michelle,
Although your review of our mattress saddens us, as we thought you would love it, we do understand that it might not meet everyone's preferences. ... Read more
We are always appreciative of feedback, as it allows us to always improve. We will forward all comments to our products team. Thank you for the feedback. -EcosaHi Ecosa - still nothing on the weight topic. Have you done proper testing for people who weigh 55-60kg and under? Do you really believe the mattress softens for them as expected for people who weigh... Read more
more than that (relative to weight of course) - I noticed no difference in softness over the year on my side. (ie there is no difference in softness to where I sleep than there is to the middle of the bed where no one ever sleeps or lays). You make out in your emails and on your website that the mattress will soften overtime. This hasn't been the case for me and in my eyes is thus false claims from you.Similar opinion? Write a review on ProductReview.com.au!
Amazing!
Bed was fantastic, had a soft and hard side so you can choose which side you prefer. Softer side also not too soft slept very well and super comfortable for a good nights rest!!
Purchased in January 2021.
1 comment
EcosaEcosa
Hi Marcus,
Thank you very much for your kind review! Much appreciated!... Read more
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Rory B.South East Queensland, QLD
Feels like I am sleeping on a trampoline after only 2 years
After taking a few weeks to get used to the foam and after receiving a topper to help, I really enjoyed this mattress. However, after only two years is has started to feel like sleeping on a trampoline. I spoke to customer support and they let me know that this is matress "remembering your body shape" and is one of the expected and normal features of the foam. To me this seems like marketing spin on the mattress wearing out after a relatively short period.
I should have bought a mattress from Mobile Mattress, they are cheaper, more comfortable and don't sag after only 2 years.
Purchased in January 2019 for $899.00.
1 comment
EcosaEcosa
Hi Rory,
We are sorry to hear that your love for our mattress has fallen out. ... Read more
We hear your comments about the mattress lifespan and will convey these comments to our products team. Thanks for your feedback, EcosaSimilar opinion? Write a review on ProductReview.com.au!
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Soooo comfy
This mattress has the best feel and support I have ever had in a bed. I get back pain especially on the lower back and since using this bed I have not woken up with my back feeling sore. I have slept so much better since I started to use this mattress. I’m still new to using it so I can’t say if it’s durable or not but I like that it has the internal mattress protector. I also bought the gel memory foam mattress topper because I like a soft bed and it’s so comfortable and cool.
Purchased in December 2020.
1 comment
EcosaEcosa
Hi Billy,
We are so happy to hear that the mattress has helped with your back and improved your overall sleep. ... Read more
Thank you for the kind review. -EcosaSimilar opinion? Write a review on ProductReview.com.au!
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KristySouth East Queensland, QLD
Great mattress
The mattress is very supportive. Had a great sleep from the first night. No neck or back pain and sleep through the night which wasn't doing on the previous mattress.
Purchased in January 2021 for $849.00.
1 comment
EcosaEcosa
Hi Kristy,
Thank you very much for the kind review. We are glad you are finding the mattress supporting for your neck and back. ... Read more
Thanks, EcosaSimilar opinion? Write a review on ProductReview.com.au!
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AnitaDarwin
2 weeks still waiting for the mattress
Ordered mattress and pillows on 29th Dec, received the email confirmation from ecosa on that day the order has been shipped. 10 days later, received email from Australia post said my order is getting “prepared”(???)
Talked to customer care, gave me all this Xmas time, carrier and post office delay excuses, said will follow up for me since the tracking number they provide was not traceable. Heard nothing back. Wrote another complain email, they got back to me said the products is scheduled to leave the depot today(11th jan), will take up to 6 d...Read more
Purchased in December 2020.
1 comment
EcosaEcosa
Hi Anita,
We are terribly sorry for this delivery experience. Could you please send your order number to eden@ecosa.com.au and we will look into this ASAP. ... Read more
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LisaGreater Melbourne (Metropolitan), VIC
Love it!!!
I'm so happy I bought this mattress. I suffer with rheumatoid arthritis and osteo arthritis in my spine, and this mattress is the most comfortable I have found to date. I hope it continues to be this comfortable for many years.
Purchased in December 2020.
1 comment
EcosaEcosa
Hi Lisa,
Thank you very much for your kind review! Much appreciated. ... Read more
We are very glad to hear that the mattress is helping with your back as well! Thank you, EcosaSimilar opinion? Write a review on ProductReview.com.au!
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penegeauSouth East Queensland, QLD
- 20 reviews
- 19 likes
Still a rock after 2 yrs
Hubby and I bought our ks mattress about 2ish yrs ago. It was a rock from the day we got it but we were willing to give it time to soften so we put up with it for a few weeks. We eventually contacted ecosa and they told us to remove the mattress protectors to allow it to spread and soften. It didn't.
A week or so later I contacted them again asking what could be done and they said try walking and jumping on it daily. I did that (several times a day for over a month with the mattress on the floor so as to not break my bed lol) its not softened a...Read more
Purchased in April 2019 for $500.00.
1 comment
EcosaEcosa
Hi There,
We are terribly sorry that you have had this experience with our mattress and that it didn't meet your preferences. ... Read more
We have taken your comments on board and will convey them to our products team. Your feedback is appreciated. Thanks, EcosaSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Tom S.asked
Do I need a mattress protector for my ecosa mattress?
1 answer
EcosaEcosa
Hi Tom,
The mattress comes with a removal cover already with it, so besides the bedsheets, you might not need a separate mattress protector :)
Ruiqi W.asked
Can I put the mattress on a bed frame with curved slats?
1 answer
EcosaEcosa
Hi Ruiqi,
Yes of course, the mattress can be put on a curved slat bed frame :)
Thanks,
Ecosa
Becasked
Hello. We purchased a mattress topper about a year ago now and we find it is hot to sleep with and and we suffer from discomfort using it. Do we have any options as we can no longer use it?
2 answers
EcosaEcosa
Hi Bec,
The cool effects of the topper work best with the right mattress; one that can allow airflow through.
You could look into the mattress and you could also look into the sheets that you are using. For example, bamboo sheets are typically cooler and more breathable than cotton sheets (dependent of course on the type).
Try out these suggestions and see if that helps :)
Thanks,
Ecosa
We use bamboo sheets and I have E a physio mattress
Details
Ecosa Mattress Single4.3(32) | Ecosa Mattress King Single4.4(52) | Ecosa Mattress Double4.2(109) | ||
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $849.00 | $899.00 | $999.00 |
Type | Gel Memory Foam | Gel Memory Foam | Gel Memory Foam | Gel Memory Foam |
Firmness | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm | Extra Firm/Hard, Firm and Medium Firm |
Size | Single | Long Single | King Single | Double |
Thickness | 25 cm | 25 cm | 25 cm | 25 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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EcosaEcosa
Hi Annette,
Super happy to hear that the mattress has greatly improved your sleep. Mission accomplished!... Read more
Thank you for the feedback, Ecosa