5Ecovacs Deebot Neo

Ecovacs Deebot Neo

 Verified
3.8

42 reviews · Statistics

PositivevsNegative
69% · 2911 · 26%
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Product is used
  • Daily (16)
  • Several times a week (16)
  • Weekly (4)
  • Monthly (2)
Pet OwnerYes (23) · No (16)
System Errors Never (11), Occasionally (17), Often (3) and Every time (8)
Build Quality
3.9 (38)
Value for Money
3.9 (38)
Ease of Use
3.8 (39)
Cleaning & Maintenance
4.0 (39)
Noise Level
3.5 (37)
Ease of Programming / Scheduling
3.6 (39)
Battery Life
3.9 (39)
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Reviews

42 reviews
Jelena
JelenaSAMetropolitan Adelaide, SA2 posts
  Fair Incentive Verified

Mapping goes failed after time

I bought mine end of 2022. They worked perfectly. I'm so happy because helps me a lot. But after 4-5 months map going to be funny. They rotate, and robot is lost every single time. Trying delete app, reset map, set up again... every time is same, they make new map and immediately after finishing that's cycle map is goes wrong. I return my robot to Aldi and bought another one in April this year and robot doing great job until last week. Everything same is happened like with previously one. Again I do everything but not help at all. Very disappointed. I think this neo series having some faults and that is reason why is $399 and only Aldi selling it.
*friends of mine having a same issues with their robots like me* Show details
Build Quality
Value for Money
Ease of Use
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Battery Life
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Monte Carlo
Monte CarloNSWSydney, NSW7 posts
  Verified

Best Buy!

Great for a large open plan home. The best thing about it is, it reaches places that we wouldn't have the time to clean daily! Every inch under the sofa and under the bed is completely dust free. we use this daily. I could never sweep the house daily, but now it does happen. this can-do mopping as well, but we have not tried yet.

after using for4 months, the Robbo stop charging. Returned to Aldi and they refunded the purchase price in full. Deebot got lot of models, I believe the one Aldi sold was an entry model, but it should still work. therefore, not sure if this was an isolated issue or a common issue for this model. Show details ·  1

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Value for Money
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Pooja
Pooja NSWSydney, NSW5 posts
 

Time saver

Such a brilliant tool to support vacuuming and mopping around the house - saving considerable amount of time not having to do that manually. Save maps for multiple floors, works great on carpet as well as tiles. Love that it cleans thoroughly under the sofas and beds. Show details ·  1
Noise Level
Ally L.
Ally L.10 posts
 

Our new best friend

Wasn’t expecting much being a special buy from aldi but WOW! We have had Dyson’s for the last 10yrs and I have always raves about them until now. This deebot gets fine dust and fills the bin every clean. It maps well, it has got stuck a few times however we seem to have navigated those in the house now. We are yet to use the mop function but I purely bought it for vacuuming as I have two small children and two cats. I would 100% recommend this product. Amazing. Show details ·  1
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Djs4444
Djs4444
 

Started out good. Now regretting it

Bought this vacuum a few weeks ago from Aldi and was initially impressed by the smart technology and mapping of the house. It got caught on a few little things but that is OK. I shouldn't leave stuff all over the floor.
Fast forward to now and it gets stuck constantly on nothing.
I get an alert on my phone that it needs rescuing and when I get to where it is, it's literally against a the corner of the wall or a door. Nothing stuck on anything. It just runs into a wall or corner of something and gives up.
As I am writing this review I have had to rescue it twice. Once it was resting against a tallboy. The second time it was resting against the bedroom wall
Dont buy. Show details
Noise Level
Ease of Programming / Scheduling
Battery Life
Chska
ChskaSAMetropolitan Adelaide, SA2 posts
 

Makes life easy!!!

Definitely true to its review that motivated me to purchase and it delivers thank you and keeps innovating. Minus work load for me the bot does it. Show details ·  1
Value for Money
Ease of Use
Anonymous
AnonymousAustralian Capital Territory2 posts
 
Battery Life
Clare
Clare4 posts
 

Love this vacuum

The Neo, or ‘Dwayne 2.0’ as we call him after retiring our first Deebot Dwayne is such a time saver!
Yeah, the mapping isn’t the best and he sometimes gets lost or needs to re-map, yeah the mop function isn’t going to measure up to a normal mop and bucket but wow does this guy save us time!! We still vacuum our rugs with the Dyson once a week but for the price tag ($399) this was one of the best investments we’ve made! He gets into the books and crannies that I CBF vacuuming myself. My brother and mum got one and also love theirs.
Highly recommend! Show details ·  1
Cleaning & Maintenance
Noise Level
Ease of Programming / Scheduling
Buckley
BuckleyVICSouthwest, VIC2 posts
 

Website sign up

The Neo does an ok job but we can’t find the Neo on the Deebot website
Not sure why that’s so hard Show details
Noise Level
Ease of Programming / Scheduling
Battery Life
Ecovacs
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Ebony M.
Ebony M.
 

Save your money

Unfortunately I would not recommend the Deebot Neo. The app and mapping of this robot is terrible. It is very sensitive to movement, often causing loss of map/s and to re-map the house it takes a week or longer with issues. You have to babysit it and follow around, even then once my map was created, it created the house as one big room & no divisions. I’d recommend you save your money for a better robot, as I wish I had. Show details
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Value for Money
Ease of Use
Cleaning & Maintenance
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Ben W
Ben W
 

Great when it works

Good hardware but the app and smarts stink.
After taking 4 goes and basically babysitting the robot for a day, I finally got my house to map.
The slightest change has the robot thinking it's a new environment and starting from fresh.
Does a great job on suction, when it runs.
It often gets confused and mistakes where it is and butchers my maps, making my house longer and confusing rooms.
My issue now is it thinks the bumper is stuck. Have tried tapping and check the bumper isn't jammed but no good.
Lost my receipt so really frustrated it won't do a thing.
This was a replacement for a 4 year old Roborock, which I retired to my study in the shed, it has had to be restored to service to carry this waste of space. Show details
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Value for Money
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Ecovacs
Ecovacs   DM   
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Quality-Check
Quality-CheckVICGreater Melbourne (Outer), VIC49 posts
 
Build Quality
Cleaning & Maintenance
Noise Level
Battery Life
Rebecca m.
Rebecca m.WAGascoyne, WA2 posts
  Fair Incentive

Good Store

Happy with the product and service from this company. Easy and quick delivery and easy to use.
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Michelle S.
Michelle S.WAPerth, WA11 posts
 

Fantastic vacuum

Bought this from Aldi about 6 months ago. 'Dewy' as we affectionately call him, is amazing. No problem to set up and auto clean specific days and areas or just tidy up a certain area as a one-off. He does get caught on certain things but it's easy to set a virtual boundary to stop this happening. I was going to buy the Dustbin accessory but it's just as easy to empty the dustbin after each use. Great for dog hair. I love him. He does need regular cleaning and a wipe down especially over the sensors.
Be realistic about the mopping function - he has a small water tank and mopping pad. At best he will mop up dust and light stains. He won't replace a manual or steam mop but he'll certainly shine at vacuuming. Show details ·  1
Cleaning & Maintenance
Noise Level
GoodOutcomes
GoodOutcomes8 posts
 
Ease of Programming / Scheduling

Questions & Answers

Gagandeep K.
Gagandeep K.

We bought this vaccum week ago .on floor it does great work but on carpet it's always
Need to clean sensors

Vanessa W.
Vanessa W.

Can I put a 2nd device downstairs and run 2 vacs off the same app

Bel Beaumont
Bel Beaumont

Does this robotvac operate without WiFi access? (I don't have home WiFi, only mobile internet, and I've found some appliances won't connect to a mobile hotspot for internet access). Can the robotvac function fully without use of the Internet and the app?

See all Ecovacs Deebot Neo questions

Details

Features

  • 4 suction levels and 4 mopping modes let you customise the thoroughness of each vacuuming and mopping job. A Max + Mode is the highest suction level, with up to 2600Pa suction power.
  • TrueMapping technology uses laser-based mapping and navigation technology to help accurately map your space.
  • Ecovacs states that a Laser Detection feature (dToF, or Direct Time of Flight) can detect obstacles as small as 2 mm, from a distance of up to 10 metres away.
  • The ability to set custom cleaning areas means the Deebot Neo can clean small, selected areas rather than the whole house or apartment.
  • With a simultaneous vacuum and mopping function, the Deebot Neo can provide an efficient robotic clean.
  • Mopping mode is equipped with sensors to automatically switch off mopping when required, for example when the Deebot Neo detects carpet.
  • App connectivity allows you to schedule cleaning sessions, and view the progress of the robovac in real-time.
  • An automatic charging function means the robot vacuum takes itself to the charging dock to recharge, when in need of a power boost.
CategoryRobot Vacuum Cleaners
Price (RRP) $799
FeaturesMopping Function
Visit official website

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