Ecovacs Deebot Ozmo 950

ECOVACSHOME customer service were very unhelpful.
The mop attachment they provided on my product is a faulty item.
It no longer functions.
But they refuse to replace the attachment even though it is broken through poor design and not even in use for 12 months.

We have tile and carpet flooring.this vacuum worked well on both flooring.This was our first Ecovac.I was really amazed with her work.She was my helper at home.Only problems I noticed was it was not going to the charging docking after a year of use.We had an extra warranty and so when we got a new model without any expense.

A much need vacuum and mopping gadget which saves me a lot of time. Superb mapping and auction power. Very good for hard floors. The battery life is impressive. The mopping is really good. The only down side is you can’t use it on soft carpets. Overall very happy with the product.

Great vacuum that cleans well but limited access to quality instructions to set up. After numerous attempts to map and zone the house, we have settled to just set perimeters each time we clean. We still can’t figure out how to set boundaries- the robot goes into the area regardless.

Bought it with hesitation. Owned a Samsung prior, resold it, as it kept getting caught under furniture.
- Yes there are teething problems, does lose maps, goes around in circles occasionally, gets caught on mats, it loses wifi connection. This would be around 10 % of the time though. Doesn't take long to sort.
- I am mostly happy, I set it for 3 am in the morning on low suction and high is quite loud. The amount of hair it picks up is amazing, and the mopping keeps the tiled floor looking great. I dont use it on carpets and set boundar...

I've had my Deebot for a couple of years now and it's a wonderful product. It does a very good job of keeping clean floors clean. It needs a couple of runs to get on top of extra dirty floors but it picks up dirt that my dyson leaves behind. On the downside, it has a frustrating tendency to lose its map which is a hassle because I must then clear spaces so that it can re-map my house without getting tangled up in 'no-go' areas. That mapping malfunction also means that it can't always find the charger - it will be looking for the charger a...

Our Ecovacs Deebot 950 was OK for the first 11 mths. We did have mapping issues, however these did resolve themselves slightly. We have a large home, and found it would get lost or stuck often.

At 11 mths old with weekly use (on a smaller area) the mapping function failed. It was sent back for repairs. Repairs were extremely slow, only when contacting Amazon for resolution did we get out 'repaired' robot returned.

On return it did work, however the mapping abilities were never what they were. Now 4 mths after the repair it has forgotten where it is, and is unable to re-create it's map.

I wouldn't recommend this brand at all.

I’ve tried to use at the office and at home. Doesn’t work at either place with completely different floor coverings. Spent more time setting up than it takes to vacuum. Constantly gets lost, can’t find the charging dock, maps are useless as it forgets them after an hour. Do not buy! Customer service worse than the faulty product.

I have had my Deebot for only a few days but already we have had it clean a lot. The vacuum performance is amazing, I have a Dyson and this robot still fills the container by the time it has finished.

The mapping is a challenge. I had to try about 5 or 6 times before I got a proper map, different things stopped it being successful. Once it got blocked and I picked it up, when i placed it back down it continued mapping but it was on an angle inside the existing map. I have had to redo the map several times.

The cameras also see out our large g...

I did a lot of research before I bought this and hands down, it was the best value for price.

I did love it initially but my Deebot does act up. The mapping system is shocking, it doesn't like any changes in the environment. If you have large windows good luck! It causes ghosting on the map and you have to re map the whole house.

It's constantly getting stuck or banging into furniture, I thought it was meant to avoid doing that? Isn't that what I paid big money for?

Another interesting thing, after two months I got an alarm saying replace th...

Flooring type : wooden and carpet
I bought 950 ozmo in may 2020. It worked fine for less than an year. Initially when i started using, it worked fine even on 2 floors. There were occasions where map would suddenly disappear but it was less frequent. But since last 2/3 months, I am not able to save map at all. It takes few hours to trying to clean and create map and then bot says that Its unable to locate charging station. So, i have to start the whole process again. I have asked evovacs support for help. Lets see how it goes.
My rating is on my basis of frustration as of today.
On other note: ecovacs 950 also has a mop but I hardly use it as it leaves puddles of water on floor. I submitted mop review last year.

Loved my machine only to find it failed after 3 months. No replacement only repair available. Told repair would be 5-15 working days. It’s been 30 working days. Parts still out of stock. Disappointed & disgusted.

We’ve had Ozmo for a few weeks now, bought as an online special from JB Hifi, for $599. We have a single storey house, with a mix of flooring - carpet in bedrooms, bamboo in lounge and office and tiled elsewhere, and some sea grass or coir mats.

On the first cleaning run, Ozmo mapped the house, cleaning as it went, and picked up an amazing amount of dust, dirt, lint. We now run it every other day and it still seems to find stuff…since we consider ourselves clean and tidy types we’ll blame the cat!

Good points: just about everything. It was go...

If you were considering the high end vacuums then save your money and read below!

I have been eyeing a Robo vacuum for months and initially, I was only considering the Roborock ones as a few friends have them and highly rate them. I also knew that the Roborock S7 was going to be released soon and having a handheld Dyson V10 that costed around $1000 back when it was new, I didn't hesitate that I was going to spend another $1000 on a Roborock however I wanted to ensure that my money goes towards something that is bang for buck.

When this model ...

The vacuum power on this is fine, and love this idea that we can send it out at anytime, however I don’t think I’ve managed one entire vacuum with it getting ‘lost’, stuck, trying to return to the dock by trying to get through a wall.
And then once it gets stuck somewhere, seems to completely lost track of what has been vacuumed so goes over the same area again and again and again.
Additionally, the mopping function rarely works.
If the mapping and losing track of what had been vacuumed wasn’t an issue - then I’d be recommending this wholeheartedly.
But currently debating whether we keep or not.