Ecovacs Deebot X1 Omni

Don't buy not worth the premium – This vacuum striped its gears after 10 months of use, sent it back under warranty. Took 6 weeks to repair. Lasted just another year and stripped gears again. Officeworks won't cover as our of warranty and evovacs, well waiting to hear from them about Australian Consumer warranty. Spending $2000 for a vacuum you would expect it to last more than 1 year. Show details

Awesome vacuum/mop – Amazing robot vacuum/ mop The app is very easy to use. There are multiple functions if you want a deeper clean or more/ less water when mopping. Vacuum automatically detects carpet; using a deeper suction but also avoids carpet when mopping Some downfalls are; voice command function isn’t the greatest. Easier to just use the app Having to purchase vacuum bags. Can be abit loud when emptying dust bin/ refilling mop water Show details

Fantastic robot vaccum and mop – Good quality robot vaccum and mop. Does a great job cleaning on; tiles, wood and carpet floors. We have a hairy dog and this vaccum picks up all the dog hair :) App is easy to use to set up scehdules. When mopping it cleans and empties by itself using the clean and dirty water containers. Show details

Innovative Floor Cleaning Fun – These days many of us expect fast and tech savvy devices to help clean and organise our busy lives. If you are time poor and detest the weekly (or sometimes daily) tasks of vacuuming and mopping, then the ECOVACS DEEBOT X1 OMNI may be the cleaning companion for you. The DEEBOT is more than just a robot. This amazing cleaning machine uses AIVI –… Read more ·  1

Artificial Intelligence & Visual Interpretation, which identifies and avoids multiple obstacles as it cleans. Thus, giving you peace of mind that your beloved furry friend or expensive furniture does not get hurt, or damaged whilst the bot is operating.

This clever robotic vacuum and mopping cleaner uses the ‘YIKO’ intelligent voice assistant, developed by ECOVACS. To wake up the bot you say ‘OK YIKO’ and it will respond with ‘I’m here’ (then awaits further instruction) or alternatively you can control the bot with the ECOVACS application that you install on your phone (found in Google Play Store). You can set scheduled cleaning on the app. You can also stop, start or pause with many other functions and commands via the app.

The Deebot uses a ‘True Mapping Feature’ to map out your home. Learning where it can and cannot go, also differentiating between carpet or tiles etc. The clarity of the HD camera is excellent and the video streaming can be a great spy if you want to monitor your furry friends which also doubles as a security cam. The bot is surprisingly quiet whilst cleaning and has 5000pa of suction power. The dust compartment in the bot will empty automatically. The dustbin bag (a hidden draw under the water tanks) can be used for up to 60 days before replacement. There are two four litre tanks, one for clean water and one for dirty. The bot (once back) at the station empties the dirty water and refills with clean. It uses a ‘hot air dry’ process to wash and sanitise the mopping pads which helps prevent the growth of bacteria. ***I mop every 3 days. I have included a pic of the dirty mop water in the tank....wow!***

The bots station is heavy at around 16 kgs, which is something to consider if you have a 2 storey home. At $2,499 it is an expensive vacuum/mopping unit that can make your life easier but your wallet a little lighter. I wound up with a leg injury last year which has made cleaning a bit difficult, but with the OMNI X1 I couldn't ask for a better helper.

My Little Helper – My Ecovax Deebot is my new best friend. Who would not like a machine that takes over a boring household job like cleaning floors? Setting the machine up took a little time but once up and running it is a painless process. It does help to read all the directions before you begin. There is a great app to download, which allows you to control and… Read more ·  1

monitor the robot’s progress. The docking station requires space for the robot to move in and out, so you need to have a convenient position to house it. It is also really designed for a single level house. The unit is quite heavy, so it is impractical to carry up to every level, and we have three. Downstairs is our largest area which includes lounge, dining, kitchen, and alcove into the laundry. This area is quite large and needs constant attention as it gets the greatest use. We have polished wooden floors and a large carpet square. Wooden floors need a little care, but this machine does an excellent job and I have had no problems. To begin, it maps the whole area, including around furniture, so you do not have to move these when vacuuming or washing. It remembers all. The only furniture we had to move were the kitchen stools which have a chrome base. Directions tell you it does not like anything reflective, and this was proved correct. We did reposition the docking station and it knew it was in a new position when started again. It can be voice activated or operated by the app on an iPad or phone. I prefer the iPad as it has a larger screen. Great how you can monitor its progress or click on the video function to see what is going on. I was able to go about my other jobs without having to worry about my “new best friend.” We started the robot one night while watching TV and just put our feet up to give it a free run and it did its job perfectly. The noise from the machine is not distracting. You could say initially it was a source of entertainment. I think we might have been too long in covid lockup last year, that we can be entertained by just about anything. I was a bit hesitant about running it while we were out, but I have to say I was most impressed when we got home, and my little friend had done an excellent job and was tucked up in the docking station. Of course, I could have monitored it while we were out, but it was not convenient to do so. As I said earlier, it can be operated by voice, and it will also tell you if it must return to the station to empty the dust bag or clean the washing brushes because they are dirty. It pays to listen carefully, or you will miss what it says. Not that it really matters as it does it anyway. If you want to interrupt the program for any reason, there is a function to select to make it return to the docking station. This can also be done remotely if you are not in the area. To wash the floors, applying pads and ensuring the water supply is adequate, is a straightforward process. I have tried plain water and a small amount of floor cleaner with water in the container. (It has two tanks, one clean and one dirty). Both methods did an excellent job, although I prefer the later. The machine also tells you when a quick dust of the robot is required to ensure its sensor is working properly. For vacuuming, I leave the carpet in place, and it is vacuumed with the rest of the floor. For washing, I just roll the edges of the carpet up so that the floor can be cleaned underneath. Works well for me. Extremely impressed with the results in my kitchen area. There is the ability to select a particular zone to clean, rather than the whole area and the one section I would normally clean daily is the kitchen. When buying appliances, I always look at the price of replacement parts. For this machine, electricity usage, replacement dust bags and washing pads costs must be considered. My Initial thoughts are that they will work out a little more expensive but saving time and my energy will no doubt justify the extra cost. We will see. All I need now is for another little” friend “to take over more of my household chores and I will be an incredibly happy person.

Now I always have clean floors! – After buying a cheapie Robovac from an online marketplace - then having it break within 12 months, I was really feeling that I wanted something more durable and reliable - I researched Ecovac a little and popped into the local team to decide on a new model. I spent a little more than I anticipated though I knew the value for money and warranty… Read more

would be a great support.

I love this little dream machine! This one can tackle just about anything- and it does sometimes haha.

I often use the X1 on my lino floor, tiles, and carpet and I'm pleasantly surprised that I can adjust the suction and speed to suit the conditions which really does mean that the cleaning is deep and thorough, which means that anyone in the family can truly use it- all they do is press the button and accept the praise for doing the cleaning :)

The app is very clever and reminds you when you need to swap a brush or empty the dustbin liner which is great for a forgetful person like myself, who appreciates the prompted reminders,

The camera feature I think would be a little gimmicky in my opinion, as you can see in real-time where the vacuum is covering so you don't really need to check up on the camera too often.

I have deduced one star- As I feel the mapping feature is a letdown of the app. During the time that I have owned it, I have had to completely reset the mapping so that I can use the app. Once its in cleaning mode, its great, though there have been a few times it has randomly divided the room in half and not cleaned one side, or maps have just dropped offline.

Over time, I have definitely seen a difference in my floors being more brighter and less dusty. Of course, I know at the end of the day, I still struggle to clean the corners of the room due to the circle shape, but this is a very minor problem and only takes a few moments to sort out with your old-fashioned broom.

I would recommend this to anyone who is unsure about what a Robovac can do, because choosing one that is clever like this can really help your life seem just that bit easier.

Broken Down Often – Purchased this unit from Good Guys Hopper Crossing and been having so many problems. It just stops working every few weeks and eventually doesn't work at all. Have taken it for repair 3 times already. Have reported it to Good Guys and Ecovac, still waiting to hear back.

My cleaning assistance – I feel the suction power of the vacuum cleaner is good , it cleans the place . The mopping is good however it doesnt deep clean and not able to clean food stains on the floor. What I have issue with is it’s ability in moving/working on different surfaces. Mine cant clean the rug , it goes around it and only clean and mop around the rug which I find annoying . Its a pricey item so you expect to be better. Show details

Disappointing Experience with Ecovacs Deebot X1 Omni – I have been a loyal Ecovacs customer for many years and have had the opportunity to review several of their robotic vacuum cleaners during my two-decade career as an expert reviewer. However, my experience with the Ecovacs Deebot X1 Omni over the past year has left me deeply disappointed and frustrated. At first, the Deebot X1 Omni showed great… Read more

promise, delivering 2-3 months of exceptional cleaning performance. During this initial period, it efficiently navigated my home, picking up dirt and debris with ease. I was impressed by its advanced features and convenience, which seemed to justify its premium price tag of 2500 AUD.

However, my initial enthusiasm quickly waned as issues began to surface. The vacuum's performance started to deteriorate, and it became less reliable in its navigation and cleaning abilities. Eventually, the device failed altogether, prompting me to contact Ecovacs' customer service for assistance.

My troubles only escalated when I had to send the Deebot X1 Omni back to Ecovacs for repair. The process of getting the device repaired took an exasperatingly long time, spanning several months. This extended downtime without a functioning robotic vacuum was a significant inconvenience and disrupted my household's cleaning routine.

Regrettably, the problems didn't end there. After finally receiving the device back from Ecovacs, it worked satisfactorily for just two weeks before the same issues resurfaced. This recurrent failure raises serious concerns about the device's overall durability and reliability, especially given its high price point.

Considering the significant investment of 2500 AUD for the Ecovacs Deebot X1 Omni, I expected a product that would consistently deliver exceptional cleaning performance and reliability. Unfortunately, my experience with this particular model has been anything but satisfactory.

In summary, based on my year-long experience with the Ecovacs Deebot X1 Omni, I cannot recommend this product at its current price point. While it initially showed promise, the recurring issues, lengthy repair process, and ultimate failure of the device have left me deeply disappointed. I hope that Ecovacs will take these issues into consideration and make significant improvements in their future offerings to regain the trust of their customers.

Garbage – The machine has malfunctioned from new.. unable to get anyone on the phone, numerous emails sent.. contacted the Facebook page.. nothing.. when working, which isn't often it does mop and vacuum well..however majority of the time the machine can't find the base, can't get into the base, has malfunctioned with emptying the base, constantly tells me… Read more

to fill the clean water tank even though I've just filled it.. I've reset it so many times.. with no improvement.. yiko does not work.. I can't for the life of me understand how they can charge this much for a machine not fit for purpose.. the latest was the maggots crawling around in the vac emptying Shute.. not much self cleaning happening and you would think the vacuum would be strong enough to move these.. suppose it would if it worked.. all floors are large white tiles..

KEEP YOUR PACKAGING!!! ENSURE WARRANTY – *******UPDATE 3 MONTHS AFTER ORIGINAL POST****** ROBOT DOES NOT WORK AT ALL NOW, TOWER AND ROBOT. AVOID! AVOID! AVOID! I bought the ecovac deebot x1 omni in November 2022 and loved it. Did a great job mopping and vaccuming. However, it has a major flaw which is apparently known to ecovac. That is the dirty water tank tube often gets blocked. … Read more

When this occurs the cleaning sink no longer drains into the dirty water tank and the robot will not run unless you manually remove the water (which you can do with a towel).

Thankfully this occurred 4 months after purchase directly from the ecovac store and I had a warranty on the product. I would have been livid otherwise.

Then onto customer service.......contacted ecovac who suggested I pack the entire deebot into the original packaging and send it to the repairs department in Melbourne (I am located in Brisbane) they did send an auspost sticker which meant postage was paid for.

However, I did not keep my packaging as I did not foresee a need too. This was a bit of a palava wrapping in bubble wrap and ensuring the components were all well protected. I stuck the sticker on the box and heard nothing further. The only reason I knew deebot had arrived was through auspost. I heard NOTHING from the ecovac team.....not that had recieved, worked out the problem or fixed it. I then had another notification that deebot was on its way back from Australia post.

I was HORRIFIED on opening the box at how it was packaged and scratched up! Looked like something that had been packaged off the deep dark web, not from a company that 4 months prior took $2000 off me. See attached images. Deebot now makes a loud whirring noise when it runs. However the dirty water empties.....for now.......

Would not recommend this product which is such a shame.

I would say though, if you are going to buy this product, buy it from somewhere like good guys or jb hifi where Australian consumer rights laws apply. They will have to replace or refund when it does fail. Unfortunately, I bought mine from the ecovac store where apparently these rules do not apply.

Complete disaster – Bought this machine from their Chinese.flagship store and arrived in mid February, by end of March, this machine has already given up working. Let alone of doing any vacuum or mopping. It can't even leave the base more than 1 meter then stated itself finish cleaning and as it was trying to return to the base, it even failed doing so. Tried to… Read more

reset to the factory settings. No success. And they won't even do a refund after this dramatic product failure.

I'm not asking the aussie company to refund, but just wanted to share the product quality to you guys. Try other products don't waste your money. Even from the Chinese factory supply, it still cost more than a thousand bucks. No joke.