Elders Real Estate

I'm so disappointed and I had nothing but problems with elders Victoria service. Management were not helpful. I did raise this issue, but now I see more problems post sale that are clearly due to incompetence. I did not want to leave a bad review, I did not want to publish any issues, I even called management, but I'm here writing a bad review. … Read more

Eders have not respect me as the vendor or as a client and took a commission for a sale that was not satisfactory.

There are expectations from clients about agents professionalism, values, service, privacy and respect.

Please consider very carefully what agents and companies you engage and if they will deliver on their promises. Is your privacy, data, and nformation safe?

Ive sold many properties over the years and would not consider or recommend elders.

I was interested in a property that [Name Removed] guest was selling in Kipling Street Narrogin after a long time with no response to begin with. I then finally called him to make a verbal offer that he said he would put to the vendor and he didn’t get back to me right away and I always had to track him down and ring him leave voicemail. He… Read more

wouldn’t answer back. Days went by Lots of text messages went through didn’t reply then I finally rang a few more times and then he answered and said he’s waiting for instructions from there vendors solicitor then he said he would have an answer a few days later at 12 o’clock and let me know that time came in past didn’t hear anything And so that late afternoon. I just said to him forget it. I’m not interested as he made out like there were 14 offers on the property however the property is still for sale and unsolved so maybe he was just lying the whole time through to try and extract more money out of me and this experience was very stressful unprofessional and a waste of my time.

Jack and bianca are very nice they are helpfull and I am very happy to have purchased my new forever home from them when I had a minor problem jack was here to fix it for me within minutes of me phoning him I highly recommend bianca and Jack from elders rockingham Show reply

Great management – ELDERS LIDCOME: Throughout our 15yrs tenancy, we found them to be great , kind,courteous., very professional and always prompt. Hope we find such service again as we move on to our next home...

Sale of Property in Lambton – We had the good fortune to engage Sue Odgers from Elders Lambton to assist us in selling our elderly mothers property. Sue went above and beyond the scope of her job to ensure client happiness before proceeding to sale. Sue then excelled in finding us numerous buyers and negotiating the best price for the property. No issue was ever a problem… Read more

for Sue, her communication skills were second to none. Post sale Sue has been in constant contact to ensure smooth settle and client satisfaction. I highly recommend Sue Odgers if you require a competent, well respected, hard working and caring agent to sell your property.

Very poor service and professionalism. As soon as NCAT matters arise, they terminate your property management agreement. Not sure if some advice is accurate - a possible wrong date they provided in the Rental Increase notice to the tenants is being challenged in NCAT by tenants. I have asked this group to check but they fob you off. Another agent… Read more

says they did put the wrong date, so now because of their potential mistake, we may lose hundreds due to this potential error. Not accessible either to contact them. Choose another agency - this one is not impressive at all.

Absolutely disgraceful. Very unprofessional abusive behaviour from Wendy. She is scum of the earth. And will rip you off left right and centre. Do not trust her. She acts like a bush pig

Horrible experience at Elders properties this agent named [Name Removed] is rude and non professional. They rejected applications based on their own wish. I wont recommend anyone to deal with them.

As an experienced property investor with a strong portfolio in NSW, I ventured into the Perth market with optimism, only to have my first experience turn into a complete nightmare, thanks to real estate agent [Name Removed] from Elders Rockingham. While everything seemed smooth until the deposit was paid, what followed was a frustrating series… Read more

of mismanagement, unfulfilled promises, and professional negligence that left me disheartened, misled, and ultimately, taken advantage of.

The settlement date was changed twice, eventually set for right after the extended Easter break, making it nearly impossible to organise a proper pre-settlement inspection. When I finally managed to inspect, many of the agreed repairs hadn’t been done. Some were fixed last minute, but I wasn’t given time to re-inspect before settlement.

After settling, I found the previous owner still living in the property. She moved out four days later, leaving the place dirty and full of personal belongings. [Name Removed] shouldn’t have let that happen. His response was “It is what it is”.

[Name Removed] also failed to provide the security alarm code despite several follow-ups and falsely claimed the smoke alarms were compliant, they weren’t. Everyone pushed the responsibility back to [Name Removed], but he took none.

WA Consumer Affairs said legal action was my only option but like many investors, I didn’t have the time or resources to go to court. [Name Removed] clearly counted on that. What he didn’t count on was my network in the property industry and my commitment to warning others. I invest with integrity, using my hard-earned, honest money. This experience was unacceptable, financially damaging and deeply disappointing, BUT Karma always finds its way!!

Elders Rockingham have been engaging in deceitful sales tactics that are damaging to both buyers and the housing market. Firstly, they’ve been known to manipulate sale prices by encouraging bidding wars, artificially driving up the final sale price. Secondly, they often list homes at inflated starting prices that exceed the property’s true value.… Read more

These practices not only mislead buyers but also contribute to an increasingly unaffordable housing market. It's unacceptable and deeply concerning.

The Worst Real Estate Agency – Stay Far Away from Elders Real Estate Blacktown! As a landlord of multiple properties, I have dealt with several real estate agencies over the years, and I can confidently say that Elders Real Estate Blacktown under [Name Removed] is the most incompetent, negligent, and unprofessional agency I have ever encountered. … Read more

Absolute Mismanagement – My property has been left in a complete mess due to their sheer lack of responsibility and professionalism. They do not take their job seriously.

Appalling Documentation – Missing paperwork, incorrect details, and constant delays. They fail to provide even the most basic documents needed for proper property management.

Fraudulent Fees & Charges – They shamelessly take money for services that are never provided. This agency is nothing but a cash-grab operation.

Horrendous Communication – Emails and calls are ignored for weeks, and when they do respond, it’s with excuses and dismissive answers. They have zero customer service skills.

Total Lack of Accountability – When confronted with their failures, they refuse to take responsibility and instead blame others or make empty promises.

If you value your investment, DO NOT trust Elders Real Estate Blacktown with your property. Their mismanagement, dishonesty, and disregard for landlords make them the worst real estate agency I have ever worked with. Save yourself the frustration and avoid them at all costs!

Regarding Elders Real Estate at Alstonville NSW. I had been renting a villa (duplex type) through this agency for a few years, always paid the rent on time, always kept the inside of the duplex perfectly clean and tidy. Soon after moving in I removed all the weeds and then replanted the front and rear garden beds on the property. I then cut back… Read more

the badly overgrown Hibiscus shrubs in the front garden. They responded well to the pruning and looked spectacular in the Springtime. The owner, a very nice person that was living and working overseas, was particularly pleased in the way I was looking after his property and even personally thanked me for doing so on one of his rare visits home.

One morning ( about 3 am) I had a medical episode, a severe stroke, and was rushed into hospital by the Paramedic Ambulance. I spent 3 weeks in recovery and then a further 3 weeks in rehabilitation in another nearby hospital.

Not long after I had returned home and was slowly trying to catch up on everything, paying outstanding bills, attending physio 3 times a week etc etc, a hand signed letter (not computer generated) unexpectedly arrived from Elders of Alstonville, informing me that my rent was in arrears and that I had 7 days to pay the outstanding arrears or legal action would follow to have me evicted. The very next day a second identical letter arrived in the mail box with the same message. WHAT????? I was incensed by the lack of indifference and the uncaring attitude by this woman, the "rentals team leader", and after reviewing my bank statements and matching up all of my rent payments against the calendar, it worked out that I was only THREE days in arrears; instead of being a full two weeks in advance with my rent payments, which was required under the lease agreement, I had somehow fallen behind by JUST THREE days. Now, the "rentals team leader", who is also the wife and co-owner of the agency with her husband (and still is today) was very much aware of my hospitalisation and difficult recovery process, but couldn't be bothered to just pick up the phone and simply tell me about the so-called "arrears", but instead sent me not ONE but TWO letters (which incidentally got listed on my official rental records for other agencies or landlords to view). No apology has ever been offered in all these years since.

I still live in the area, but avoid all contact or any dealings with this agency, and if asked by any prospective buyer or seller of property, is it any wonder that I always recommend that they look elsewhere for a more reputable agency. All their television adverts showing smiling faces with their suggestions of a friendly and helpful service will NEVER change bad reputations or attitudes.

CONSIDERATION NO DECEPTION – I have no stars. People coming to home opens have no consideration nor respect for for parking on peoples verges. Had my sprinklers fixed today at my expense. No apology from the realator or anyone. I t is not hard to say sorry. the realitor fobbed me of, said it was not his or the reaestates problem. What is wrong with making up a sign like they… Read more

do with home open and not break peolpes sprinkes and parking on the verge. There sales would skyrocket instead of having complaints. Consideration is all I ask for. The way of the world these.

Don't rent from them! – Elders Real Estate Ceduna are incredibly lazy and difficult to work with. They "managed" a property that we rented and would never reply to our emails, even when the property was broken into and we were seeking advice on how to deal with the matter. Three months into a twelve month lease, the landlord decided to put the property on the market… Read more

(even though we made it clear from the beginning that we needed long term). The agent knew that this was a big problem for us, but they instead told us that if we were to vacate before end of lease (as rentals do not come around often in our area, so we would need to move fast if another did) that we would be required to pay a $1500 penalty fee. It was also difficult to get anyone on the phone, on the odd chance that we did, they would say whatever we wanted to hear, but still take zero action. We moved into the property with tonnes of litter all over the garden, dirty windows and a fence which is barely standing. Paid for a part for the toilet that was broken and needed replacing, which we have never been reimbursed for. Only to then be told that our end of tenancy clean around the garden and a few indoor areas was not good enough and must be addressed urgently! We informed the agent that we were going back the next day, recleaned and then did not hear from the agent for 23 days! We emailed multiple times and were ignored. Finally they answered the phone, saying that it is our responsibility to initiate the bond return online. IF this is in fact the case, some communication and respect, would have been nice. Instead of us needing to chase them for 23 days and continuously be ignored. But, rest assured if they need something from you, they will hound you with emails, calls and texts until you do it. Extremely disrespectful and awful to deal with in general. Avoid if you can!

Edlers must review their conception of rural verus the rest of the world – Sadly I rely on this site as BoM is not specific enough. Sadly Elders, who target rural areas doesn't appear to know the difference between weather at inland Taree airport and coastal Forster (just one example). I live on the coast and while concerned have no immediate interset in climate 45 km from where I live.

How hard is it to know your own business? – To know the basics about your profession is really important. When you advertise a listing incorrectly costing the purchasers tens of thousands in fixing the mistake, then proceed to promise things IN WRITING that the vendor has no intention of doing and dropping that bombshell at settlement, you are literally breaking the camels back and asking… Read more

for a scathing review. I highly recommend choosing someone else to sell your property, and if you are buying a property listed by these clowns, don’t take their word for ANYTHING even basic things like zoning.

Rude timewasters – Elders Real Estate Wollongong avoid dealing with them. Complete disrespect of the client needs and rude tone in conversations with zero end result. They just wasted my time for nothing.

Avoid this company! – The treatment and dishonesty received from this company is unbelievable. The agent was pushy to have contracts signed and once they were all signed, he was near impossible to communicate with. He delayed the settlement of the property due to lack of communication and not getting broken appliances sorted when they were addressed prior to… Read more

settlement, yet I was lumped with the interest fee. The agent is dishonest to all parties involved and continuously blames other parties for his faults. He also passed over my private information to another company after I told him I did not agree to him doing so. He is the worst agent I have ever had to deal with, and I have purchased and sold numerous properties over the years. I would highly recommend that you never work with this agent or company as a seller or buyer! I honestly cannot believe the treatment and lies that come from this company. They used bullying and threatening tactics to get what they wanted and have done nothing but make the settlement of the property a hassle and unjust for myself as the purchaser. Never in my life have I met such a conniving, dishonest and terrible person/company. Avoid this company at all costs as they will negatively impact your selling or buying experience.

Horrible experience – I have been with elders 16 years a brought 79 Wybalena Ave Collombatti NSW 28/12/2008 I am a property owner and renter through elders kempsey Carrolyn Dodds huston nearly 10 year my property manager how ever during this time the landlord would just show up on my door step at 6.00 am in morning David Dowman look around my house with out written… Read more

consent from the property I rent.A this point after 10 years I am now evicted??I don't understand It must be so the rent can be jacked up and owner is in financial difficulties. Why would kick out someone who always pays for the rent on time??what it comes down to is greedy landlords, Realestate elders Kempsey raising massive amount of rent and kicking people in first place, U people should be ashamed of yourselves how do you sleep at night when you know your making people homeless and on the street that have disability and have no were to go. This is an ongoing issue so disappointed with elders kempsey were is your responsibility and loyality after 16 years of dealing with elders kempsey.

They are awful – They are an absolute joke we had black mold growing in our house and the real estate response is that’s not our problem. We had a crash out the front of my place and the crashed took out my streets power and water box, this happened on a Friday and we have had no water no power since and it’s Monday I called the realestate on Friday saying I need… Read more

an electrician I have 0 Power or water in my house and they said sorry not our problem you’ll have to get someone to come out yourself. It’s Monday today and I still have no water in the house and they are only now sending out a plumber today 3 days later, they are the worst real estate and this is my 11th house to rent in and I have never come across realestate like this do not go with them especially in Penrith area

poor property managers – Narrogin Elders had my property leased and the professionalism i experienced was far from professional. They failed to conduct the final inspection before the keys were handed back to me. The 3 monthly inspection lacked detail and their communication with owners was below professional standards. Fair to say i am certainly not recommending Elders Narrogin to manage rental properties Show details

The sale of my property – One of the owners of Elders Lambton told me my property was nothing..all reports were fantastic....she under sold for thirty five thousand.

advertising my house for sale without my authority and approval – I went into your miles Qld office today and I was abused by your staff for me simply asking a question why are you advertising my property for sale you do not have the authority to advertise show photos and list my house for sale So I have no choice to take this matter to fair trading and sue you in court so you accused me of being aggressive I… Read more

show you what aggressive is through the courts. I am disgusted in the way your company has treated me for me sipping asked a question why are you advertising my property for sale and you guys accused me of being aggressive because I asked that question it's my property and you did not have my permission to advertise it you might have the permission from the previous owner but not me

Zero Communication – I purchase a block of land through Elders Real Estate Mount Gambier and was originally happy with the service provided by the agent at the time. I then got handed over to a new agent name [Name Removed] and that’s when things went south. [Name Removed] has very poor communication skills to say the least and his response time was awful. I had asked… Read more

him to reach out to the developer, which he said he would and I believe never did. I waited for 17 days before following him up again and then 3 days later came back with an excuse saying he had been on the road the last 3 days, but that doesn’t account for the previous 17 days. I also found the tone of his reply’s to be very unprofessional. I was at one stage asked to prepare finance for settlement only to find out the titles had been pushed back by 4 months and only after reaching out to him multiple times as the lender required the cut details. In addition to that the land settled yesterday and I haven’t even received anything from him to advise me or congratulate me of the settlement. This would have to go down as one of the worse experiences I’ve come across and I would highly recommend avoiding his services.

Professional, Friendly and Excellent service – My name is Mary from South Africa, after landing in Adelaide more than a month ago it was evident my search for a home would be the toughest regarding the move to Australia. I experienced rejections and the worst treatment from other agents telling me I need an Australian rental history, till I met Ms. Jennifer Stanley during a house inspection,… Read more

she was warm and listened attentively to my family's needs. She advised me to put in my best application and I did just that. Thank you, Jennifer, for helping me and my family find a place we can call home. Your people skills and professionalism is impeccable!

Real Estate Agents who Care – Elders Real Estate Burnie and the great staff who handle my properties, Bec and Ellie, have been professional, friendly and very helpful. Ellie found me two rental properties with excellent future potential. Rebecca takes care of all the day to day administration of property management, and has a good understanding of the requirements of the… Read more ·  1

owner, tenants and legislation. The team has been willing and helpful to engage in matters outside the managed properties, in advice on development at another property.

Extremely disappointed – We had experienced bad service, rude and discriminating at an open house inspection.[Name Removed] was rude and racist towards [Content Removed] buyers. We were completely ignored and avoided after 3 times trying to approach him. A total waste of our time attending their open house. Won't have any business with him nor his agent.