Elders Real Estate

I worked with Andrew and cannot recommend him more highly. He was professional, approachable, a good listener and well connected to the local market. Always stayed in contact and well informed.

If you made a real estate that somehow was renting out slaves, it'd be more socially and morally responsible than Elders.
Bullying and manipulation mark the priorities of this group. I have seen them lie to people they subcontract, push their clients to suicide and protect their staff no matter how morally reprehensible.

I felt very uncomfortable when the senior agent used foul language. In my experience foul language lowers the tone, lowers the service level and shows a disrespectful valuing of the property you want to sell. Post code 3971

Absolutely appalling tenant management , disgusting customer service, totally unresponsive to property issues. Very unprofessional team!
If I could give a zero rating I most definitely would be. Will never rent with them again. Eyre Peninsula

Truly terrible. We dealt with the Hornsby branch - unresponsive to issues but worse - trying to gouge the bond for pre-existing issues that were clearly documented when we moved in. Avoid!

Elders Toongabbie rental team is dishonest and unprofessional to the point that they lied to me about a potential tenant and never apologized for it. They were also trying to talk me out of claiming the bond because they had interest in the other party involved in the tenancy.

Avoid like the plague. Most disgusting real estate agents ever. Every second words a lie. No morals at all. [name removed] broke every privacy law there is by emailing my employer giving them details of a house I offered too low on! Nothing to do with her at all, had not even dealt with this person. Beware of any information you give them as they will use it against you. Nasty.
You dont need to use a real estate agent for buying or selling a home, I used No Agent Property to sell, fantastic no stress. To buy I just knocked on the door and asked. Have bought 2 houses this way No gimmick No lies, so easy.

Recently one of my tenants at Harris Park property who was managed by Elders Toongabbie, damaged the newly laid laminated kitchen bench top. When the tenant gave notice to quit this rental property, Elders without my permission, being the landlord, didn't get my permission how this damage should be compensated. I mean Elders didn't provide me with all the available options for me as a landlord how to get this damage compensated. Elders without my consent negotiated with fair trading and offered me an amount of $220.00 When I asked for the conversation proof with fair trading they couldn't give anything in writing on how they arrived at this figure. This jeopardised my EBM insurance claim as well.

Elders Sylvania left a "Just Sold" flyer in my letterbox, despite the fact that my letterbox is clearly marked "No Junk Mail".

The flyer had my address printed on it, so it was clearly intended for me, not merely left by a rogue delivery person keen to finish their rounds. It was also addressed to "The Resident", so obviously not a personal communication, particularly in that there was no envelope. It is clearly Junk Mail.

If Elders Sylvania cannot comply with my wishes even before meeting me, it is clear that they value their own commercial interests over the interests of others, and over the environment.

I'll not be dealing with them at any time in future.

Thanku for helping to get our rental bond back. Me and my partner have had very good reports for our property manager, we will never forget our stay at the unit , cheers mate.

Best property buying experience. They are a pleasure to deal with and made the whole process easy for my daughter's first home purchase. First class real estate agency would recommend

Had the displeasure of dealing with Elders Hornsby as a tenant. They are the most appalling agents I have ever dealt with. They never answer emails and refuse to fix anything. They provide poor advice to the landlord. They found ridiculous things to pick on at the final inspection and tried to take all my bond. They are rude. They claim "another department" looks after the query and no-one returns calls.
My advice - NEVER rent a property managed by Elders Hornsby. You will regret it.

For me personally I can't fault Elders Grafton branch. Jake Kroehnert and Brayden were always respectfull and polite. Always professional. I felt very comfortable in their company. Jake was very upfront and honest with me at all times. The sale of my property happened very quickly and smoothly and I put that down to Jake knowing what his clients needs are. For the purchaser as well.
I would highly recommend Elders Real Estate Grafton.
Thanks again Jake & Brayden

If you want to never get approved for a rental after using Elders then go through them, properly manger is completely rude, nasty and will do nothing to help.

Rang to enquire about a holiday rental - completely unhelpful. Offered my phone number - didn't want it. Gave the impression I was a burden and I should leave. Now do I tell them that I am interested in purchasing a property a Hervey Bay?

Absolutely appalling mistreatment of future customer, disgusting phone manner and customer service. If I could give a negative rating I most definitely would be. Didn’t even consult with the owners on the property of “negotiationable” status.

Abhorrent. Worst agency ever. Do not use for any property related transaction. Actually deserve a 0 star rating. Unprofessional. Incompetent. Highly unrecommended. No wonder some real estate agencies get a bad wrap.