Stay away from Port Macquarie Elders
I purchased a property through Port Macquarie Elders and that went reasonably smoothly but it was all downhill from there. I trusted them to property manage my purchased property and it is disgraceful how they managed it while with them. I authorised work to be done to find the incompetent contractor they had used had let water into my house due to leaving the eves off and my property manager not following this up. David Gray the owner of Port Macquarie Elders is a rude individual and clearly has a problem dealing with women. It is 10 months on an still trying to rectify it with him but this won’t happen because he takes no responsibility for his team. Do yourself a favour and go no where near Port Macquarie Elders.
Wouldn’t negotiate a price for a property
I had the misfortune of dealing with Nathan Strudwick from Elders Shailer Park concerning a property we loved and put an offer in on . Nathan told us low 800k so I put a cheeky offer of 750k.
2 days later I had to contact him and ask if he received my offer screenshot by text as requested. I was told yes and he will get back to me.. still nothing and after further contact from me he said too low.
I then put an offer of 780k again being cheeky saying that my max. This time again to reply so I messaged him asking him to work with us on this as...we are keen. No reply again . Then I emailed him and asked what do I need to pay for this house to get it. I got an answer of mid $800’s and I said why has that gone up to which the reply is there is an offer on it.. no offers were on this house when we put ours in so we should’ve had the opportunity to keep going but instead we were ignored . Not one single phone call by Nathan but all done in text. Is this how you do business or were we not worthy of a call? I had $880k I could go up to but I wasn’t going to throw down all my cards.
- Verified customer
Great service of Kathy from Elders Hornsby
Kathy has been my property manager for 2 years, she always has been very professional, helpful and responded in timely manner. She resolved several issues for me and her help over 2 years is really much appreciated. I would highly recommend her service
Have delt with elders for 2 years now, when i have complained about something nothing has ever been done! Tbh i don't know how you can even rent a house in that state That and having the hide to call and inform that the owner was not happy about late rental payment! Absolutely appalling especially in this time of crisis! Will definitely not be dealing with them again!
Terrible service, never even heard from my agent!!
Moved into an old, messy unit in Bunbury for a year, and not once did I receive any "service" what so ever. I signed up for 6 month intervals, and broke my lease after renewal 6 months is. Of course they didn't find anyone to fill the lease, so I paid for a vacant property for the rest of the 5 months.
After vacating, carpets professionally cleaned and I left. Was charged $480 for cleaning fee as windows and walls were dusty, and extra 2 days rent for the time it took them to do it!!!
So terrible, I was avoid them completely!!!! I cant believe they get paid to do this. Scum
Elders Inner West
I've been renting out an apartment in Sydney for several years now which was initially with Ray White and for some reason we had transitioned over to Elders Real Estate due to the landlord switching. Since that time, we've had the worst customer experience with Elders West, the agent responsible for our unit is unresponsive, untimely and won't answer any of my calls and voicemails.
I've been extremely stressed out because we cannot even get a response about our leaking shower with no response from the agent at all. C19 is bad for everyone but...that doesn't mean that your customer service should only be tailored to the landlords, the tenants are also important as well. My best guess is that the property managers on the team are spread too thin and under-resourced. I will not recommend their services and I will also stay clear from using them in the future.
Worse gathering than any motorcycle club.
If you made a real estate that somehow was renting out slaves, it'd be more socially and morally responsible than Elders.
Bullying and manipulation mark the priorities of this group. I have seen them lie to people they subcontract, push their clients to suicide and protect their staff no matter how morally reprehensible.
Disgusting - No respect for privacy.
On a number of occasions Elders RE sent tradesmen into my property without notice and also handed my personal information onto tradesman without permission, this included my name, telephone number, as well as details about my children to tradesman. On one occasion a tradesman sent by Elders RE just turned up at the doorstep when only my 14 year old daughter was home. She refused to let him in and informed him that her father would be home in a few minutes. He paid no attention, pushed passed her, did some work and left. Last time I chec...ked this was highly illegal, not to mention immoral (I am still considering seeing if the police can do anything with this one). This continuous abuse of privacy, and total disregard (even contempt) for my family's safety is the reason why I terminated the lease after just 3 months and moved on. Then when releasing my bond they dragged their feet to the extreme. They had no claim, just horrible, horrible people work there. I never did anything to deserve this, they just treat all of their tenant like trash. For someone who had not rented in 30 years, I found their behaviour despicable, Elders would call their behaviour normal.
DO NOT RENT WITH THEM
Absolutely appalling tenant management , disgusting customer service, totally unresponsive to property issues. Very unprofessional team!
If I could give a zero rating I most definitely would be. Will never rent with them again. Eyre Peninsula
Elders Toongabbie rental team is dishonest and unprofessional to the point that they lied to me about a potential tenant and never apologized for it. They were also trying to talk me out of claiming the bond because they had interest in the other party involved in the tenancy.
rent scam by Elders Real Estate in Enfield
False Adverting to Property, property dirty not being clean due to some repairs. Scam of rents deduction from our Bank Account by the Real, Real Elders Real. Elders Real Estate of Enfield ask us to sign and authority to have them take the rent out of our account, they start abusing Our Bank Acct, by Transferring our rent money to 12 Different Bank Account belonging to Elders Real Estate Enfield, all these were use by Real Estate to take our rent and place them into 12 NAB Bank Account, then Elder Real Estate Enfield would keep harassing us by s...aying or emailing us and stating that we owe more rents due to NO rent coming oof the Account, but that was not true, they were making us Pay Cash Deposit to the Rents Owing at their Bank, Nab Bank, which we have all the receipts we Paid, but at same time, Elders Real Estate were still receiving and taking rent money from our bank and placing the rents to all different Nab Bank Account of there's, we only found out this is what been happening and Real Estate Elders knew about thi. They have allow us to believe we owed Rent, then we Discover Elders Real Estate being double dipping into our Bank Acct CBA Bank. another word we have paid all the owing in Cash Deposits to Nab Bank Account into Elders Real Estate Enfield Account for rents and not counting the direct, we now know the Real Estate Elders have Done Fraud and Scam our Bank Account for Over Charging us with rent and placing them to there 12 Accounts. this is such a case we are Lodging to Fair Trading and Tribunal and ATO for their dishonesty to Sabena them to Court and to other beware of your Real Estate who you are Renting from, hope all Land Lord need to take Over the Property from Doggy Real Estate, they are Abusing Land Lords Tenant.
Rental bond for the landlord
Recently one of my tenants at Harris Park property who was managed by Elders Toongabbie, damaged the newly laid laminated kitchen bench top. When the tenant gave notice to quit this rental property, Elders without my permission, being the landlord, didn't get my permission how this damage should be compensated. I mean Elders didn't provide me with all the available options for me as a landlord how to get this damage compensated. Elders without my consent negotiated with fair trading and offered me an amount of $220.00 When I asked for the conversation proof with fair trading they couldn't give anything in writing on how they arrived at this figure. This jeopardised my EBM insurance claim as well.
Elders Sylvania left a "Just Sold" flyer in my letterbox, despite the fact that my letterbox is clearly marked "No Junk Mail".
The flyer had my address printed on it, so it was clearly intended for me, not merely left by a rogue delivery person keen to finish their rounds. It was also addressed to "The Resident", so obviously not a personal communication, particularly in that there was no envelope. It is clearly Junk Mail.
If Elders Sylvania cannot comply with my wishes even before meeting me, it is clear that they value their own commercial interests over the interests of others, and over the environment.
I'll not be dealing with them at any time in future.
Questions & Answers
Any reviews on Elders inner west (Ashfield & Enfield) used to rent from them years ago and had no issues but haven’t rented in a long time.
HI have anyone experience a bad Renting Property with Enfield Elders Real Estate NSW 2135, Please give you feed back we are taking them to Tribunal for Rent Fraud in our Bank Account, Double Dipping into the Bank Account and Using Different Bank Account to Put our Money into their Nab Bank Account. they don't care what we have found and we need your help to give us a Voice to Court and Tribunal, we loss over $30,000 through Theft of this Enfield Elders Real Estate. very Sickening the are a scammer and with no care in world and Bully us to Pay more Rent even though the Rent is Paid and we did not Owe an Rent, they would take 4 time of Rent in Bank Account in week for their Purpose, this is what Elders Real Estate of Enfield have Done to us, and maybe they have done this other Tenant, give your feed thank you! the should be investigate and have the ATO Audit them. how many Tenant are done by the Real Estate for Fraud and Abuse toward their Tenant and Landlord may not know what going on. with your feed will allow us to pursue this matter to be Open to Public Freedom of Right and Justice, thank you! R Marland
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