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Electricity Wizard

Electricity Wizard

4.2 from 91 reviews

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  • Transparency
    3.0 (6)

Great service.


Fast service from a pleasant staff member. I was given all the information required to make a decision on a supplier. Polite operator did not indicate any impatience with my requesting a repeat of information due to my hearing deficiency.Totally pleased with Electricity Wizard. Thank you.




  • 7 reviews

Pet hate


One of my pet hates is someone on the other end of the line saying, "what's up" !!!
This happened today when I got a call back from someone. Very rude....what happened to "How can I help"?


Adrian W.

Adrian W.Metropolitan Adelaide, SA

To easy


I was given details of other electricity providers about my last bill and I could of saved a third of my bill from click energy,thanks for giving me the information to switch to another provider



They answered quickly listened to what i had to say and then fixed it to my satisfaction.
The ladie on the phone was awesome and understood my distress about the bill.

Peter Moore

Peter MooreGreater Melbourne (Metropolitan), VIC

Feedback on customer service


Oliver Grose provided information in a timely & professional manner. His initial email response was followed up by a detailed analysis of market comparisons & there was no pressure applied to customer decision making. Also, he provided a follow up option.



nannacjRichmond-Tweed, NSW



I was treated with upmost courtesy by Robert Sertic who was easy to understand what I was to expect and was most pleased when he offered a discount on my future accounts.

John Cannan



GrahameSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Ridiculous!!! Waste of my time. Offer 28% off in QLD but then say "Can't compare in QLD"


Yes! You read it correctly. Their 'Ad' says "28% Off in Qld" but I live in Qld and I tried to use this service to compare electricity rates, but all I got was a 'drop-down' that said "We can't compare in your area".
Why do they advertise that they can and then they can't?
False advertising.
Wasted my time.
Use someone else.


Pan M.

Pan M.South East Queensland, QLD

  • 10 reviews

Use only for comparison, don't organise through them


Helpfull deciphering electrical provider issue


Tom listened to my problem and quickly in lay terms explained my options to have the cheapest provider in Qld for electricity. He clearly provided information on the company and price structure that would suit my needs and made it easy for me to make a decision to connect the service.



  • 3 reviews

Very helpful, happy with advice


Our electricity bill has gone up $100 for the last 2 bills, ridiculous. Eric at Electricity Wizard spent a lot of time going through my bill, and helped me connect with a better deal, couldn't have been more helpful

Jo R

Jo RMelbourne

  • 2 reviews
  • 1 like

Excellent customer service


Baxter from Electricity Wizard was very helpful in finding me a better deal.
It was a very easy process to switch to another provider and I look forward to the future savings! Thanks very much!

Life Saver


My experience with Electricity Wizard was rewarding within itself, due to having a professional Australian English Speaking person.
All my Electricity needs were met and more.
100% A Happy Clinent.

taye gave me all the information I needed tochange yElectricity suplier tomycosbeefit. She treated m


Electricity Wizard were very helpful and she was very courteously and explained who was the best electricity retail provider that suited my situation better than with AGL.

Practical information


Eric gave me all the information I needed to change my electricity supplier for my cost benefit. He treated me courteously and respectfully and I appreciated this.


NikUpper Mount Gravatt

A Better Deal


Electricity Wizard (Baxter) very helpful and understanding, positive results achieved and very happy with the outcome. Followed up concerning matters through email.

  • Verified customer

Really thought i already had the best Electricity deal, but not by a long shot!!


Hayle your a star, did all the work, so polite and professional, but fun to deal with too.
Enjoyed the call, no fuss or hard sell and saved heaps $$$ :-)

Simple, comprehensive, all inclusive explanations about arranging a new Electricity and gas plan.


Steven provided me with all the information I required to make an informed decision about how my electricity and gas would be supplied for the next 12 months. He delivered this information in a courteous and friendly manner without displaying irritation when I asked awkward questions. Well Done!!

Good experience Ricky did good


Well explained and I felt I knew what was being explained through the process, Ricky the contact seemed very capable and friendly to chat to

  • Verified customer

Top service


Electricity Wizard representative was efficient while still being personable. A pleasure to speak with a person with a genuine personality rather than a trained robot. Well done!



An angel walks among us


Everything before today was darkness and despair. Now I walk in the light. The light that is Ola and excellent savings on my energy bills.

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