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Elite Supplements

Elite Supplements

2.9 from 78 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (56)
  • Return Claim MadeYes (8) · No (48)
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Carla

Carla

  • 2 reviews
  • 2 likes

Product delays

published

Ordered a bundle a month ago and I still haven’t received it. Two of the items were out of stock however they allowed me to purchase the bundle online and didn’t say there would be delays. They would not split my order and send me the products that were in stock which is ridiculous. Each time I emailed I was told it was arriving by a certain date and it kept getting delayed. I would recommend paying a little extra and purchasing elsewhere.

The first time I ordered with Elite it was great. But this time is horrible.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
Matt

MattSouth East Queensland, QLD

Same day shipping dispatch claim is dishonest/stock levels incorrect

published
Incentivised ReviewNo
Return Claim MadeNo
Paul K.

Paul K.Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Express post rip off!!

published

Excessive express post charges. I have no idea how you can justify charging $29.99 for the expess post option. Its daylight robbery. Left goods in the cart ill go shop at one of you many competitors.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
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Awesome!!

published

Fantastic online store and great products. Friendly staff in store as well. Always helpful and make that extra effort for customers.

Incentivised ReviewNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Hey Joe! We appreciate your kind review! Thank you so much for taking the time to leave this for us <3
Our customers are our priority here to make sure they get the best service they deserve!
Thanks again!
-The Elite Team

Anthony

AnthonyCanberra Central 2602, ACT

The Elite!

published

Great team and great products. Online orders are correct and always arrive on time.

The shop fronts are great too, the staff are full of good advice and it’s always service with a smile.

Highly recommend.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Hey Anthony! Thank you so much for taking the time to leave us this review. We all do our best here at Elite to make sure that our customers are given the best of services!
Have a great day!
-The Elite Team xxx

Dominic219

Dominic219Melba 2615, ACT

Fantastic service, friendly and very helpful.having been going to elite for years and haven’t had one bad experience

published

It was super easy to find what I needed and if I couldn’t find it the team at elite we’re great

Product Quality
1 comment
Elite Supplements
Matt E.Elite Supplements

Hey Dominic! Thank you so much for leaving us this awesome review! It is great to hear that your experiences with us have always been positive :)
-The Elite Team xx

The reviewer stated that an incentive was offered for this review

Extremely Disappointing.

Extremely Disappointing.Greater Melbourne (Inner), VIC

Elite formulated supplementary sports food

published

I do not recommend this herbal supplement! It gave me a very upset stomach and headache, the salesperson was very pushy, the product has side-effects for me, it’s expensive and it does not work like the salesperson promised! Be careful of marketing gimmicks and don’t waste your money on this herbal product.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
Angelique

AngeliqueSydney, NSW

  • Verified customer

Amazing Products Amazing Service

published

Just want to give a big Thankyou to the team at a Elite Supps. My order arrived on time and had some cool freebies thrown in. Much appreciated guys! Will be back again!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Hey there Angelique!! Thank you so much for taking the time to leave us a review! Our team here at Elite really appreciate this! I hope you enjoy your products!!! <3
-The Elite Team xxx

Kathleen

KathleenSydney, NSW

Not worth it at all

published

There is a bitter aftertaste with the green tea x50. It gave me really bad hyperacidity after taking it for 3 days. Not satisfied at all. I have to throw away 27 sachets as its not good for me.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
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Hugh

HughMurrumbidgee Region, NSW

X50 Protein Powder

published

The X50 protein powder is 100% worth it! It provided energy and made me more full then usual, compared to other protein varieties. I do recommend this to promote lean muscle growth and fat loss! The only problem is the cost, which may come quite expensive to some.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Hi Hugh! Thank you so much for your feedback on this product! :) We appreciate it greatly!
-The Elite Team xx

  • Verified customer

It’s been almost 3 weeks

published

Ordered from elite supps twice, wanted to support them and be a regular customer, 1st time it took about 5 days and it’s arrived 2nd it’s been almost 3 weeks now and still nothing, not even an update, both times I ordered were during stage 4 restrictions too so they can’t use that excuse, I will not order from them again I am really disappointed with the delivery time and still don’t know when my supplements will arrive.

Incentivised ReviewNo
Return Claim MadeNo
2 comments
Elite Supplements
Matt E.Elite Supplements
Elite Supplements
Matt E.Elite Supplements
Tara W.

Tara W.Greater Melbourne (Metropolitan), VIC

False Advertising

published

Zero communication. I ordered over $100 worth of product from this site because they boldly advertise same day dispatch. It took 5 days for me to receive my dispatch notification. During this time my phone calls, private social media messages and emails were unanswered and my social media comments deleted from their social pages. I received no apology and no explanation as to what went wrong. I will revert back to Fit Nutrition now as they provide friendly customer service, competitive prices and free samples but most importantly they don't make false claims and then ignore their customers.

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Will never order again

published

Wish I could give negative stars, I placed my order on the 6th it's now the 17th, I just got an email tonight saying they didn't have 1 of my products in stock and they're willing to give me a store credit if I don't want the product anymore, I've waited 11 days for my stuff to arrive only to be informed that my order isn't even shipped yet...then to only be offered a stoee credit, that's pathetic, will never be shopping here again and shouldn't have ever changed from Nutrition Warehouse, would've had my order in 2 days max, why would I want a store credit if it's going to take me a month to get any products, please never order from this site because a few of the other reviews have been absolutely spot on, seriously pathetic service...

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements

Ordered an item to only find out its out of stock 10 days later

published

Ordered a protein powder shake to only find out its out of stock after waiting for it for 10 days later, expecting it to arrive any day. How would they only find out they are out of stock after 10 days? Very disappointed by their stock management and service.

Incentivised ReviewNo
1 comment
Elite Supplements
Matt E.Elite Supplements
Amanda

Amanda

  • 4 reviews
  • 5 likes
  • Verified customer

Order not shipped and no one is getting back to me!!!

published

Placed order over a week ago and says same day shipment if ordered before 1pm. Still no reply to my emails and no order shipped! Not happy as I spent over $200

Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
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Lack of customer service and no customer care

published

I placed an order and got the incorrect item, under what I paid for.
Have emailed. Live chat. Messaged. Etc. Awaiting contact. Even asked for an update. Nothing
First time ordering. WORST SERVICE.
I am out of pocket without return contact

Incentivised ReviewNo
2 comments
Elite Supplements
Matt E.Elite Supplements
Erin G.
Erin G.

Marco I emailed you now 3 more times. Can you reply. Stop acting on review like you are happy to solve my money loss when you haven’t tried !

Isabelle J.

Isabelle J.Greater Melbourne (Inner), VIC

Good customer service

published

It took a while to receive my order, but I believe that was out of their control given the lockdown in Victoria and AusPost being inundated with deliveries.
As my delivery was taking a while, I emailed regularly and someone always replied and offered to assistant in any way possible. They lodged a claim with AusPost and then sent me tracking details so I could monitor it. Really positive customer service experience.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
Gee

GeeSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Absolute Joke of a company

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
Bibota

BibotaCanberra Central 2601, ACT

  • 9 reviews
  • 9 likes

No Customer service, Dont answer their phones, Dont respond to their emails

published

I made two orders and only one arrived which had 2 products missing..Their "Mistery boxes" are waste of money. You are paying for promotional carcogenic plastic shaker and 2 marketing simples. Tried to called them about the missing order but they dont answer. Their phone just keeps ringing and then stops. This happened each day for 25 days. I emailed them about missing products and the order but no reply. I do not recommend this online store.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
2 comments
Elite Supplements
Matt E.Elite Supplements
Bibota
Bibota
Tyla G.

Tyla G.Greater Melbourne (Metropolitan), VIC

Misleading. Takes ages to reply to emails.

published

I ordered my items 18 days ago,never got an email to even say it got shipped. I had to send 3 emails requesting my money back, before I got a response that my order didn't sync with the system. They didn't seem bothered by it like I was. All I was then told express for free which didn't make the order arrive quicker. Nothing to compensate not even a decent apology. I ordered online due to lock down but I definitely won't order again from here.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Elite Supplements
Matt E.Elite Supplements
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