122 reviews
Reviews with attachments
Finally! A light at the end of the tunnel – I had painful neck and shoulder almost everyday post neck surgery. Only God knows how many pillows I've bought just to find the right one. And thankfully I found Emma's pillow! It has an insert that will support my neck, whether sleeping sideways or on my back, yet its so comfortable, not the hard type of support. Since then my neck and shoulder… Read more · 1
pain subsided, and I'm living a normal life again! Now, I can't leave without my Emma's pillow. I brought my pillow along during camping trip! Haha Give Emma's a try, maybe, u too will find a light at the end of the tunnel, like me!
I love it however – This pillow hasn’t gone lumpy or out of shape! Still as perfect since I bought it. The problem is that it doesn’t fit a standard size pillowcase.
Emma Cloud Hybrid Pillow Review – Look elsewhere, the polyester pillow is a lot smaller than expected and quite squishy. Never got my mattress refunded either. Choice.com.au has removed Emma from their reviews as well. Show details
Hello, Alessandro. Thank you for sharing your positive… Read more (+3 replies)
Positive reviews
Better nights sleep – We brought the Emma matress and pillows for our 13 year old son who wasn't sleeping well and waking up at night with aching legs. He loved the pillow and matress and is sleeping better than ever. Show details · 1
Relief at last! – What a find! Purchased this pillow in a package deal …. after trying a number of supposedly neck and head support pillows AT last one that does the job! I must admit to some degree of scepticism when purchasing this ‘deal’ but thank EMMA every night! Show details · 1
Love it! – One of the best pillows I’ve slept on! Have had neck issues when waking in the morning. Since using the Emma pillow I’ve been waking with no pain or stiffness. Love it! Show details · 1
Negative reviews
Nothing special – It's definately not a bad pillow, though I would have expected something more remarkable for the price. Smaller than an average size pillow so doesn't quite fill and average pillow case. I can sleep on it without issue but really nothing special. Show details
Hello Lisa. We're sincerely sorry to hear that some… Read more
Pretty good but not perfect – A bit small, it doesn’t occupy the same space as a standard pillow. The external piece is a bit too firm. The optional internal bit is a good addition for me. I like the shape. It’s pretty good but neither great nor perfect. The name says cloud but the pillow is much firmer than any cloud I’ve imagined sleeping on. Show details
Hello Michael! Thank you for your feedback. We strive… Read more
Fine but didn't live up to expectations – I had high hopes for this pillow. I'd never spent this much money on a pillow before but having had an injury I wanted something really good and liked the idea that it had the removable piece. Pros: I don't use the removable foam wedge at home, but I've put it in the pillow when I go on an overnight trip and I'm not sure what the bedding will be… Read more
like. It's fairly comfortable Cons: I feel like it's not much better than other similar pillows I've had that cost a LOT less. The removable wedge is small enough that you can feel the edges of it. I thought the finish on the pillow would be nicer for the cost? and maybe a removable/washable cover?
It's fine. I use it. But I wouldn't spend that money again.
Hello PCS, thank you so much for sharing your feedback… Read more
Recent reviews
Adaptable and super comfy – The Emma hybrid pillow is super comfy and adaptable. There is a small insert that can be removed to make for a softer, flatter surface if needed to optimise comfort fir the individual. Show reply
Improved sleep – High quality product, purchased at a reduced price which makes my Emma bed great value for money. The firmness needs a little getting used to but my sleep has improved and is the ultimate result I was looking for. The delivery and installation was an easy process. Thanks Emma Show details · 1
Comfortable and supportive, if not a bit a small – Very comfortable and supportive pillow. The only reason it doesn't get 5 stars is that it's slightly smaller than your standard pillow, and thus leaves pillow cases a little baggy. Show reply
Find out how Emma Cloud Hybrid Pillow compares to other Pillows
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Great for neck pain and migraine – I am a migraine and neck pain sufferer and a good pillow is essential. This one is so good I brought another one for the caravan. Now I always have a comfortable sleep. Show details · 1
Best Pillow I have ever had – The most comfortable pillow I have ever slept on! So supportive and cool temp avoiding over heating. I used to sleep with 3 pillows now just one. Cannot recommend this pillow enough. Show details · 1
Love ability to adjust comfort to combat insomnia – I love Cloud Hybrid Pillow, I bought together with a diamond pillow. It is so versatile and light perfect for sound sleep.I love the insert comes with the cloud hybrid to modify comfort level, angle etc. I have insomnia, so every little comfort counts. So far this product is the best one for me. Thanks Emma Show details · 1
New pillows better sleep – Just received our Emma mattress and 2 pillows. It is so comfortable and has made staying asleep all that much better. I normally toss and turn a bit, but the pillow is just the right height and size. I find I am sleeping so much better and no kinked neck in the morning anymore Show details · 1
Mouldable pillow for a comfortable night sleep – I number of years ago I had cervical artificial disc replacement surgery due to a degenerative disc crushing my nerves in my neck. Since then I've tried a dozen different types of pillows with different brands. While most weren't bad, I continued to struggle with sleep. I saw this pillow by accident and was intriqued by its unusual design. … Read more · 1
After doing some reading and research, I decided to give this pillow a try and I definitely have no regrets. Soft yet mouldable to get the right amount of support. The closest thing to a new modern design of a duck-down pillow.
My only criticism is the price, even when discounted its at the high end and is the only reason I've given it 4 instead of 5 stars. If the price range is within your budget, highly recommend.
Super soft and customisable – Super soft and light but still firm with insert allowing for plenty of adjustment to needs. Does not loose shape even when insert removed. Has been great addition to bed and getting satisfying night sleep. Show details · 1
Takes a while to get used to but now I wouldn’t go back – The height options and choices took me a while to get used to, tried it with and without the memory foam insert and I’m finding it supports my neck and shoulders much better than a normal pillow and the last time I went to the osteopath he noticed that my neck and shoulder was much improved… so it’s a winner Show details · 1
I am now sleeping like a Log – Since purchasing my Emma bed I have had to set my alarm and turn the volume up! I have such a deep sleep . Thanks for changing my life. Show details · 1
Not for Me – I thought that this pillow would be wonderful as I am very happy with their mattress. The filling has flattened where your head lies and does not regain it's original structure. I have tried to wash it to see if the fibres expand again, however they do not. For the high price point, I thought that it would be superior quality. Unfortunately, this… Read more
has not been my experience. My neck has bee worse off and I no longer use it. I did try and persevere. It was definitely not worth the money I paid.
Hello Susan! Thank you for your feedback. We strive… Read more
Find out how Emma Cloud Hybrid Pillow compares to other Pillows
Know better, choose better.
Regular to bad experience – The pillow had a nice feeling but it was as hot as a regular pillow, because of the size most of the pillowcases were too big for it. I would not spend $200+ of money on this pillow, it's just not worth it and that's disappointing. Show details
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So Close, but still a little far – The mattress is SO good! I still have a little smile on my face every time I lay in bed!! The pillow, however, just doesn't live up to its description. Firstly, given we ordered a King Size mattress, the pillow is way too small. We also found it just wasn't supportive enough. No matter how we altered the inner support, we just weren't getting the… Read more
support, nor the comfort. After 2 weeks, we reverted back to our old pillows. It's a shame, as I feel it's the size which lets it down.
Hello George! We're really sorry to hear that you had… Read more
We really Disliked the pillows – We felt that this really wasn’t value for money. In fact it left us extremely disappointed and we felt ripped off. Pillow was smaller than you expect and nothing like we expected. We tried it for a week and then gave up. Very different to our experience with the mattress as that has gone well and we are happy with the mattress so far. For the… Read more
pillow it’s been put into the cupboard and unlikely it will ever get used again. Simply disappointing and way over priced for the product we received.
Hello Dean! Thank you for your feedback. We strive… Read more
It’s Alright – The Cloud Hybrid was initially comfortable, I like how it can be used in different ways to suit my sleep preference. Neck pain was reduced in the beginning. As time has gone in, it’s much less comfortable and I’m thinking I’ll need to try something else. It is WAY too small though - much like a child size Show details
Hello Ruth, thank you so much for sharing your… Read more
The best pillow ever! – I love this pillow! As a side and tummy sleeper, I have always found it hard to find the right pillow. The cloud hybrid pillow provides next level comfort and support. Would definitely recommend buying one for every member of the family. Show details · 1
9 months since purchased and still love it – Before purchasing the Emma pillow I tried lots of pillows including feather and memory foam. Usually the immediate change to a new pillow helped my sleep and my neck issues but then after some months I’d start feeling discomfort again. I’ve now had the Emma pillow for 9 months and I’m still loving it. It helps to put my head into a comfortable… Read more · 3
position and it stays that way all night. I haven’t woken up with neck pain since I got it. Very happy.
Waste of my money – This pillow is so underwhelming I can't believe it is still being sold. It's fairly flat and offers very little support. The pillow is not very big either and the added support inserts don't do a great deal. I really got dudded on this purchase. Show details
Hello Clockatoo! Thank you for your feedback. We… Read more (+6 replies)
Terrible – This pillow was tiny and hard as a rock. Could not sleep on it as it was so uncomfortable. Customer service was fantastic and gave me a refund without delay.
Hello Brooke! Thank you for your feedback. We strive… Read more
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