Emma Diamond Pillow
VerifiedMPN: EPWDD040070AAA167 reviews
The pillow is too hard and quite uncomfortable. It feels just like cheap foam. Very disappointing considering the price and how good Emma mattresses are in comparison.
Reviews with attachments
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Highly recommended! – The delivery was super fast, have my Emma “Diamond Pillow” since early August. It has greatly improved the quality of sleep and no more muscle pain in the morning. Can’t sleep without it! Show details · 1
Great pillow for the value – I firstly bought the Emma Foam pillow, and noticed that it heated too much overnight so I decided to go for the premium one. It is a little softer than the Emma Foam pillow but still great. I have tried it for 30 days and it completely improved my sleeping. Show details · 1
Dishonest and will most likely return as the product is incorrect and have lost faith – I feel somewhat ripped off. I don't know whether the pillow I received was the correct one; When I received my pillow it didn't appear in the same box as the reviews and the seal was already broken of my Emma diamond pillow box. The plastic packaging that encapsulated the pillow itself was still sealed. On the website and online reviews it states… Read more
that the cover is made from: 65% PES, 32% Lyocell, 3% EL. However when I unzipped the pillow to inspect the contents, the tag inside states it's made from 98% polyester and 2% spandex. The normal Emma foam pillow on their states 98% polyester and 2% elastane. Elastane and Spandex are the same material. As a result I'm convinced that the pillow I received is the normal foam pillow OR the premium Diamond variation but with the cheaper cover. I purchased this pillow specifically as I sleep rather hot and the Lyocell was a decisive point as it's used commonly in bedding for cooling purposes. Overall I am disappointed. Now assuming that I did receive the Diamond one, the next question is whether the foam layers in the Diamond variation is actually different to the original pillow. Both are 3 layer and all made from polyurethane and share the same colors; I wouldn't be surprised if they were the exact same pillow! I must admit the pillow is comfortable although I have only used it for a short period of time but the sour taste of deception will be the driving factor to attempt to return both mattress and pillow back.
Hello, Bob. Thanks for your feedback. You may file a… Read more (+7 replies)
Positive reviews
Possibly the best pillow I’ve ever slept on in my 66 years on this rock. Supportive no matter which position I take, I’m sleeping better & falling asleep faster. Thank you Emma. Show reply
I wasn’t expecting a pillow to make such a big difference, but the Emma Diamond Pillow honestly surprised me. I’ve always struggled to find the right balance — most pillows are either too flat, too puffy, or they go hot halfway through the night. This one just works. The first night I used it, I actually woke up without a sore neck for once. The… Read more · 1
support is spot on, and I love that I could adjust the height by taking out a layer — it felt like it was tailored just for me. The cooling feature is a huge bonus too. I sleep warm, and this pillow stays cool all night without feeling cold or weird.
It’s just one of those products that quietly does its job really well, and now I can’t imagine going back to my old pillow.
So far I'm very impressed with my pillow! The option of changing out the three layers was one of the things which initially attracted me to the pillow, but when it arrived it was perfect for my side-sleeping self as it was. My stiff neck seems to have resolved itself and I'm only a couple of weeks into the 150 night trial period. At this stage, I… Read more · 1
can't see myself needing to return it. I got it for 50% off - not sure I'd spend the full amount on a pillow tbh but I'm very happy with it.
Negative reviews
Overall this is a solid pillow, unfortunately just not for me. As a side sleeper with broad shoulders, I found it too low to adequately support my neck and head. I’m also a hot sleeper and found this pillow too warm for me. I really wanted to love it, but unfortunately it just doesn’t suit me. I can see it’s well constructed and would suit someone who isn’t a side sleeper that runs hot. Show details
"Hello Lisa, good day. Your honest feedback about your… Read more
Absurd price, decent pillow – Strange to see this products price when it really doesn't offer anything special. It's a fine product, but the pillow does not provide the unique experience it says it should. Adjustability is poor, and there's not much benefit over a standard pillow. Show details
Hello, The M.. Thank you for your feedback on the Emma… Read more
Not as good as other brands – I find the pillow is too thin and does not provide the support I need. My old pillow is from Tempur and I have gone back to using it. Show details
Hello Phil! Thank you for your feedback. We strive… Read more
Recent reviews
We love our emma diamond pillow. We noticed our sleep these days were deep, straight, and uninterrupted. I guess it’s because of the pillow itself that’s so comfortable. Show details · 1
I love the pillow, my only issue is its too small. Standard size pillow case is too big for it. I am definately sleeping better and I have reduced neck pain, just wish it fitted into a standard size casing. Because it detracts from my decor look Show reply
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Fantastic pillow. These Emma pillows were so good that I had to buy my partner one as well. I then went on to buy one for my mum, her partner and my brother for their birthdays. Everyone deserves a good sleep and this is definitely worth it given you sleep for around a third of your life. Show details · 1
Amazing Pillow! I was a little sceptical at first, but after a few nights of getting accustomed to the pillow, I have definately been sleeping better. I wanted to try the pillow because I was always waking up with a sore neck. My pillow has been an absolute game changer. I would recommend giving this a go. You have nothing to lose, and so much to gain if it works for you! Show details · 1
This is my second Emma pillow. I Cannot recommend these enough. I was suffering from can’t-find-the-right-pillow-itis and having neck aches when I woke. Being about to adjust these pillows to the height and firmness that you need is such a great feature. I think I bought 5 different pillows before discovering Emma Sleep. Show details · 1
Best sleep ever! I have been holding onto my old pillow for too many years as previous pillows were never the right height. When I saw that I could adjust this one I thought I’d give it a try. I love it Show reply
This is the second Diamond Pillow, and after the initial challenge of what it felt like and weighed, I can highly recommend it. Great support and comfort. I struggle when I travel and have to use anything different. Show details · 1
No more neck pain – I used to wake up with a sore neck until I changed to Emma mattress and pillow and now the neck pain is gone. I am convinced it is due to these products. I thoroughly recommend these products. Show details · 1
Comfy pillow – Comfy pillow, took me a while to break in but now I love it. Can't flip over to a cold side as then its too soft. Would recommend especially for side sleepers. Show details · 1
Super comfortable – These pillows are wonderfully comfortable. I am very picky with my pillows - not too hard, not too soft. This pillow is just that! Thanks for the great nights sleep Show reply
Damaged neck finds relief with this pillow – Memory foam pillow that cradles my head and neck with no pressure points. I bought this pillow as I’d tried a of pillows in an attempt to get a decent nights sleep and wake up pain free. I have major arthritic damage in my neck and find holding my head in position very difficult. This pillow is nice and low and I can sleep in any position with my head held comfortably. Show details · 1
Find out how Emma Diamond Pillow compares to other Pillows
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Emma diamond pillow for side sleepers – The diamond pillow is Good for side sleepers. If you are a back sleeper, you may want to adjust the height of your pillow. Show reply
You Wont Regret It – OMG! This is the best pillow I have EVER used. I have bought and tried a lot of high quality pillows but this is next level. The Diamond Pillow is so comfortable and supportive. The quality of my sleep has improved and I no longer experience really bad neck and back pain. Show details · 1
Best pillow ever bought – Over the years I have bought many different pillows, but they were always ended up giving me a headache or neck ache at times. I noticed from the very first night that I used my Emma pillow that sleeping seemed easier. I wasn't holding out much hope but honestly it is the best pillow I have bought and used so far. Show reply
Customisable height and firmness -goldilocks pillow for fussy sleepers – Great customisable pillow that supports my neck and allows me to sleep on my side. I have been looking for a low profile pillow for a very long time and most of the ones I've tried were either too soft, too high or didn't fit the shape of my neck. This one is the goldilocks for me, I sleep with 2 of the 3 provided layers (removed the inner foam… Read more · 1
layer) for the perfect height I'm used to and sleep on the softer foam side to give that nice plush support.
Won't be looking for another pillow anytime soon, and will be sticking to this one for sure.
Good firm pillow – I like that it's quite a high pillow and firm, which means my neck doesn't move so much and my head is at a good angle. The firm side and the soft side are not that different. Would recommend. Show details · 1
I fully recommend this pillow. Comfortable and cool – I can’t say enough good things about this pillow. I have neck pain and sleep hot, but despite trying numerous pillows nothing was comfortable. This pillow solved all of the problems. Not only is is great support for my neck it’s extremely comfortable. It’s also cooling on my head. I fully recommend this pillow. Show details · 1
Very comfortable – Very happy with the diamond pillow. Love the versatility in firmness and ability to customise the layers. Had it for a few weeks and so far so good. Show reply
Injury management success – The pillow has resolved my ongoing neck and trap strain issues from sleeping with inadequate support and the multi layer options are great for customising in line with different sleeping positions. Highly recommend. Show reply
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Hi Scott, I totally get why that's a pain—definitely… Read more