Energy Watch

Very Satisfied – The lady from Energy Watch with whom I dealt was informative and encouraging without putting any pressure on me. As a result, I got the product that suited me best. Thank you Show reply

Great customer service – Just switched over to Energy Australia, super quick and efficient. Customer service person (I think his name was Mark) was fantastic. He was very clear with his procedures and easy to understand. Show reply

first time user.couldn't be more pleased – being 75 years old and not sure with this sort of technical work,was more than happy with outcome .staff very helpful.very pleased to feel helped in such a manner.would recommend to anyone. Show reply

Usually good however incorrect calculation this time – Incorrect advice regarding a cheaper energy plan with a different provider was given. When I contacted the representative to advise him, he informed me that he would promptly speak with his supervisor to arrange cancellation of the order and to expect an email confirmation. No email has been received and subsequently I have notified the electricity provider to cancel the agreement within the cooling-off period. Show details

Why did Iselect end up in my communications about Momentum Energy – The team member was terrific - great product knowledge and efficient. I asked if it was iselect, he said No and then iselect was a heading when I received communication about Momentum Energy.

Never emailed me except for survey! – Energy Watch stated that they would email me confirming the plan I signed up to + the details of my application. However, they never did. I checked my inbox,spam & bin folders!

Verry good. Quick & easy to use – Site was simple to use and enabled me to do an objective comparison of energy providers. After I'd selected my preferred supplier Energy Watch arranged for changeover within 24 hours.

Very easy transition – I wanted to compare my present gas and electricity costs with other companies and decided to change. The people I spoke with were very helpful and I was given the information I needed and then left to make my own decision. I am very happy with the service.

Electricity - comparable plans – Very well conducted - easy to understand with a good output. All issues were well explained, and I didn't feel rushed. Hopefully the change-over to new energy provider goes as smoothly

sign up – straight forward no tricks, explained all the prices. Did not explain solar feed back, had to go looking. Did not explain pensioner discounts or if there was any! had to place a query. Show reply

Super helpful – My electricity rates were about to increase by more than 30% after only signing up 5 months ago, so I thought I'd better see if I could find an electricity supplier who has cheaper rates and would commit to no increase for 12 months. Energy Watch were so helpful and found the cheapest for my household. They answered all my questions cheerfully and with respect. Definitely worth it! Show reply

Reached the best outcome finally – I studied various web sites to try to obtain every detail about prospective energy suppliers. I even spoke with a few sales people who did not know the details of their offer. When I was given the basic information it was easy for me to decide whereas some sales folk were intent on directing me to their choice. Show reply

Fantastic Service – This is the second year in a row we have dealt with Energy Watch . Both times their performance has been excellent. This year we dealt with Jake who was extremely patient, helpful and managed to find exactly what we wanted. I give them 10 out of 10. Show reply

Gas & electric – Great support as I have never had gas& electric before and was hard to pick which provider to choose very helpful in choosing a provider highing recommend finding best rates and options to choose Show reply

Every little bit saved is a bonus – Was hoping for a bigger saving but any saving is money in my pocket & better than having to pay it out as was pointed out by the Energy watch team member. Show reply

A more economical electricity plan – I was very impressed with the customer service that I received from your adviser, easy to understand and communicate with, their efficiency and knowledge was outstanding. I was thoroughly satisfied and happy with service and outcome. Show reply

Saves me money – I would like to thank the guy who helped find me a better deal and was really down to earth. It was refreshing to speak to an Australian for a change, someone you can actually connect with and sort things out. Nice work, should be more of it ! Show reply

Savings achieved easily – I wanted to find the best electricity and gas plans for our house. Energy Watch was able to compare several other energy providers and come up with the best for us. EW was also able to complete the changes so I didn't have to do anything else. Show reply

Very easy to deal with and compare to my existing supplier – Very helpful. No pressure. Explained difference with new contract and current Origin offer. Spokesperson was courteous and easy to speak with. Happy with using Energy Watch. Checked after with Origin and was told this offer was better than they could currently offer . Show details ·  1

Very helpful and I save money!!win win!! – The young Man was very helpful considerate and new plan will enable me to save money. I’ve already recommended Energy watch to my relatives and will continue to do so with my friends Show reply

Great energy plan – Talking with Will from Energy Watch was great. He explained things very well. He put us on a plan that was better than what we had and will save us money! Show reply

Excellent experience – So fast and competitive prices… I just sit back and let everything happen after I agree with a better plan. Can’t complain as bout that .. easy peasy… a positive outcome Show reply

Excellent and friendly assistance – The lady that assisted me was very friendly and her service was amazing. She called me back as I was at work when she first called and sorted everything out for me to be able to change gas providers and save some money. Show reply

A pleasure to talk to – I talked to nearly everyone in the last 7 days to decide on a new Electricity Supply Company. A lady was very special in her presentation, no pressure, was easy to understand, and when there was something that I did not fully understand it was very quickly explained. Thank you very much. Kelvin Rawsthorne Show reply

A1 Customer service – I didn’t want to talk to a person but I’m glad I did. BEST customer service I have experienced in a long time. Explained things to me so I would understand the differences and the terminology used. She also recommended a much better deal saving me hundreds a year. Show reply

Great service – The person who assisted me was clear, precise,totally understanding and helpful sorting out my power problem. He ensured I understood everything . A big thankyou to this gentleman ,the rest of your team and your company. Cheers Dennis Nichols Show reply

Electricity bill research – I was just looking at price comparisons for my electricity bill. And decided I should call some of them when I was free. 2 days later energy watch called and talked me through a quick change over with a better deal - easy Show reply

An excellent service – I went to Energy Watch to improve on the paltry offer of 6% off the reference price from our current supplier. The gentleman who called me was personable, efficient and saved me heaps of time and eventually I hope, heaps of money. He arranged the transfer to my new plan and explained how the reference pricing works. I consider myself pretty savvy about these matters, but it was so worthwhile contacting Energy Watch. Thank you! Show details ·  1

Changing energy plan – I found the process easy to use and your representative was extremely helpful. I am going to change one of my plans with the help of your organization. Thanks to your phone person Show reply

Great savings – I went to Energy Watch because my current provider had emailed me offering a discount. This made me think they were doing this because the market may be more competitive. I contacted Energy Watch and they saved me over $300 a year over and above the discount my current provider was offering! As a pensioner this was a huge saving for me. All up I've saved $600 a year on what I was paying! Thanks Energy Watch! Show reply

Too confusing made easy – I dread having to do this every year but the fellow I spoke with was very helpful, explaining all aspects with clarity. This daunting task was made relatively easy & painless. Show reply

Customer Service – I received good customer service. Understanding what electricity plan I was buying. The process of setting up the plan went smoothly. The person I spoke to had good knowledge of electric plans Show reply