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The installation was fast and perfect. I am extremely happy with the quality of installation works..on time and quick. I have realised later that I have been quoted an old battery system from Epic. The latest generation CQ series was not even brought up and all I was given quote was for old type even though I ha e paid a good price. I am… Read more
extremely dissapointed with the sales team..felt cheated..although I have utmost regards to the installation team. I am not going to recommend epic to others..infact I will warn others about my issue.
we would like to say a big thanks to epic for all there help and a big thanks to travis who was always very helpful ,very prompt from start to insulation within 7days and now we are loving watching our power bills go down in a huge way once again thank you travis and the installers fantastic job well done would recommend using them if you want a fast honest quote look now further that epic thank you Steve Cooloongup, Wa
Reviews with attachments
⭐⭐⭐⭐⭐ Outstanding Experience with Epic Solar – Special Thanks to Chris! ☀️ From the initial discussions through to the completed installation, the whole process was smooth, professional and hassle-free. A special thank you to Chris for his excellent customer service, professionalism and support throughout the process. He was helpful, approachable… Read more · 1
and took the time to answer my questions, explain the details clearly and make sure I felt confident with the installation.
The installation team did a great job, with neat workmanship and attention to detail. It was reassuring to deal with a company that communicated well and made the entire experience so straightforward.
Kudos to their professional approach and commitment to customer service made a real difference.
Thanks again to the entire Epic Solar team for a job well done! Highly recommended.
Working with Epic Power has been such a great experience. A big shout-out to Travis, Peter, and the whole crew. Everyone was friendly, down-to-earth, and so easy to talk to. We actually had a few other companies try to convince us to scrap our 5-year-old solar system and buy a whole new setup. Epic Power was completely honest with us and helped… Read more · 1
us add a new solar battery to what we already had.
They were quick to get everything sorted so we could start cutting down our power bills, plus we're all set to take advantage of the rebate coming in December.
I can't recommend Travis, Peter, and the team enough if you want genuine advice and real service!
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We've just had our solar and battery upgrade installed by Epic Power and couldn't be happier with the whole experience. James was excellent from start to finish. He took the time to understand what we actually needed, including a battery big enough to run the aircon through summer nights, rather than pushing a one-size-fits-all package. When I… Read more · 1
asked for things in writing (removal of our old system, rebate and loan eligibility, VPP terms), he got them confirmed quickly and clearly, with no runaround. That gave us real confidence before signing.
On install day the crew arrived on time, worked tidily and professionally, and walked us through the system before they left. Everything was done exactly as quoted.
If you're comparing quotes in Perth, I'd put Epic Power at the top of your list. Thanks James and the team!
Fantastic service. Great price. No fuss install. Thanks to Travis for organising it all. Show reply
Had EPIC Power back out to install a new Fox ESS 3-phase 28Kw battery setup will full blackout protection at my place in Ashfield after doing such a great job at my parents’ property requested same sparky. Just like before, the workmanship is spot-on, very clean conduit, and a flawless setup. Can't recommend Alex and the team enough if you want a reliable, solar and battery installer in WA without paying a premium. Show reply
Overall, I had a good experience with Epic Power. Peter was helpful and responsive. The installation was smooth and professional. The system has only been running for a few days, but so far everything is working well. The only small issue was that the empty packaging and boxes were left in the garage after installation. Show reply
Travis of Epic Power provided invaluable information and advice for me to pick the right brand and size of the hybrid inverter and battery. He also offerred a very competitive prrice for the supply and installation of the system. I was surprised to be assigned a slot to install the system on the second day that I accepted his proposal and pay a… Read more · 1
small deposit. The job was completed successfully and i was able to use the 50% pre-charged battery to have no imported energy since then. Thank you, Travis
Excellent service and a great overall experience! The entire process was smooth, well-organised, and completed on time. Special thanks to Peter Harrison for his excellent communication, professionalism, and support throughout the process. Show reply
Amazing. My life is super busy and they helped me with the whole process. I got 9 kw of panels plus 29 kw battery. Yesterday was the first day of solar. It only used 30 cents worth of grid electricity but exported 30 cents back to grid when battery was full so yesterday was no cost electricity. And yesterday it was cloudy and raining. So good bye… Read more · 1
expensive electricity bills. Also I ran two small kits yesterday and consumed a lot of electricity. The Epic power helped with everything and the customer service was excellent. Peter was on top of everything pushing the process through to completion. Thank you Peter and the team. I highly recommend
Great service from Alex & top quality work by the Subbie sparkies. Hard to find decent operators these days and avoid the cowboys, but Alex at EPIC Power is the real deal wanted zero issues as this install was for my parents place. He organised removing old system, Full Fox ESS 10Kw Inverter Plus 28Kw Battery, full blackout protection for… Read more · 1
whole house install plus switchboard upgrade, and everything from his advice to the guys doing the physical installation was spot-on very clean and tidy.
System's performing brilliantly, so Im getting Alex to sort out the exact same setup for my place in a week or so.
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Very good service, I’m happy with my Fox ESS inverter and battery upgrade to my existing Solar Panel System. Installation team was very good and did a good job. Very happy with the whole process from getting quote, getting through the paperwork, installation and setup. All up and running. Show reply
Installed 28kw battery and inverter connected to existing 6.6kw solar, salesperson Peter was very thorough and professional and gave an excellent quote too hard to pass on. Instal team of 3 people turned up promptly did a great neat job a lot of hard work in and on the roof. Tech support for app was good also. Highly recommended great deal. Show reply
We rejected two sister companies fortune Solar & four seasons Solar after spending four months dealing with them. Finally we settled with James of Epic Power he explained everything in detail & upgraded both our panels & battery. Would highly recommend them. Show reply
Great experience with Epic Power. The installation was professionally done and the communication throughout the process great-thanks to James for being helpful and easy to deal with. Recommend Show reply
Excellent company and excellent service. Thanks Peter for prompt responses every time I asked something. Easy to deal with you. And the installation, very good and clean job done by the team. Show reply
Latest follow-ups
James did great work with communication and getting everything organised. Show reply
Follow-up · Notice pv power was topping out at 4300. Hit James up and he had the firmware updated and sorted the setting to let more pv power through.
Yes, they deserved excellent rate. The price we negotiated, and I was happy with it. Even for the repayments was negotiated. Happy with the workmanship and everything was explained to me. Communication 100% good, with everyone I had spoken from the company. I recommend Epic to everyone. Keep up with the excellent work. Show reply
Follow-up · So far, no issues with the installation. My panels are 5 years old, and they were installed by another company, but they perform very well. I am still waiting for my first electricity bill to come, to see how will be the impact from the system.
In-depth reviews
I got the 25kwh battery with inverter and am pretty happy with the outcome and price! Do temper your expectations in terms of customer service they get the job done but I asked for a budget option and seemingly this is what I got. I wasn’t reminded to have spare roof tiles for example. Not a problem in the end but I was left fixing it due to this… Read more · 1
fact. The workmen would have happily fixed it. Not a horror story, id done my homework in the past and knew what to expect, i too forgot that I would probably need them. I didn't remember either. We've had a good few days of rain now, and no issues with my roof. Other things to expect ... some teething in connections... ive had a few days where the app tells me to expect an electricity bill as I imported some. Hopefully this comes out in the wash. I’ve not had a bill since the installation and lastly... we are a family with heavy nappy usage... the amount of packaging with the system was unreal. Ill have to call the council for this one! But seriously those are my only issues i had and they really tried to help me while keeping their own cost down. So thank you Epic Power. Yes, Ill try and earn a referral with the quotes you gave me
Peter’s response was expedient and helped me find a system that suited my families size within budget, some of the follow up calls and messages did get a little excessive, this can be a hindrance especially being a shift worker, but this is to be expected and considering I was looking for a fairly quick install of a system. Works were completed… Read more · 1
within 10 days of signing the agreement and would have been done much sooner if it not for my working roster. All packaging and rubbish was left behind by the installer, therefore leaving my bins overloaded for weeks to come, however atleast they had it all packed in the boxes and stacked, but this was not something I had expected nor was told as my previous system install rubbish was cleared and removed from site after install. you do your research and ask all questions prior to choosing your system, I was not aware that in order to have blackout capabilities, an upgrade to your package is required but was not mentioned prior to sale. This is something I do require and was a reason for going with a battery system, and because it wasn’t mentioned, I now have to wait until I can get the money together to pay for it due to it not being discussed and added to my loan application. Outside of that, the system appears to be working well, I may just need to learn more about how to optimise the systems stored power usage vs when it pulls from the grid. Tidy install, they advised best location and accommodated as expected and follow up queries from myself has been delivered promptly by Peter.
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Five Stars – Exceptional Value and Flawless Service!I recently had Epic Power install a solar and battery unit at my investment property, and I could not be happier with the entire experience.After doing my due diligence and gathering six different quotes, Epic Power came out on top by a mile. They were a whopping $3,000 cheaper than two other… Read more · 1
companies quoting for the exact same brand and setup.From the start, their communication was incredibly prompt and professional. They took care of organizing all my rebates and forwarded the links directly to me to complete the applications. The turnaround time was impressive—within just one week of completing my final application, the installation was already underway.The system itself is fantastic and incredibly easy to use. I love that I can monitor everything directly from my phone, and because the unit has its own built-in network connection, I didn't have to worry about providing a Wi-Fi connection at the property.The installation crew was respectful and left the premises spotlessly clean after completing the job. I am very happy with both the supply and the install. I highly recommend Epic Power to anyone looking for quality solar solutions and competitive pricing.
Recent reviews
Not recommended at all, They just quote something and change it when it comes to contract
Absolute top tier experience with Epic Power. I waited a few weeks of running before leaving a review just to let the system prove itself, and it’s been flawless our average daily bill including standing charge has dropped to just 84c since install. I'm usually pretty cynical when hunting for online companies and put these guys through the wringer… Read more
with checks before committing, but they went above and beyond to reassure me. They handled all the paperwork and grant applications seamlessly. We went with the 27kW FoxESS battery and 10kW 3-phase inverter, connected to our existing 6.6kw solar. Installation was fast, and they even covered some unexpected extra work within the original quoted price. Can't fault them at all.
100% happy with our choice.
Dealing with Alex and the local team for installation was very easy and efficient. Alex quickly provided a clear and consice proposal at very good value. After accepting the offer, the team were very fast at completing approvals and orgainsing installation. They really exceeded my expectations. Show reply
Very happy with Epic Power who completed my solar and battery installation. Travis was amasing to deal with and proactively kept me informed throughout the entire process. Thank you for a great price and quality installation. Show reply
⭐️⭐️⭐️⭐️⭐️ I had a great experience with Chris from Epic Power. He organised the installation of my solar battery and inverter within just one week, which was fantastic. The whole process was smooth, and the team did a great job with the installation. Chris was great to deal with, and I really appreciate how quickly everything was organised and… Read more
completed.
Highly recommend Chris and Epic Power to anyone looking for a solar battery and inverter installation!
From start to finish very informative with information, quick quote exactly as I asked for , the install today was fantastic very polite professional trades ,all from first contact less than 14 days install completed. Fantastic price for quality product
Fantastic experience from start to finish. Got the best price around, and the whole job was handled quickly and professionally. Super easy to deal with and genuinely helpful throughout the process. Highly recommend! Show reply
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