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Esteem Energy

Esteem Energy

 Verified
Esteem Energy
4.8

124 reviews

Positive vs Negative
97%3%
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Customer Service
4.7
Timeliness
4.6
Job Satisfaction ?
4.8
Rates and Fees
4.7
Installation ?
4.7
124 reviews
5  Donato M.  · I think you need a standby technician available for a quick respond to fix the problem.
5  grimestoppersaus  · Very professional – Punctual, Very professional and tidy work. Would recommend… Thankyou very much
5  Rupal Patel  · Professional job – Neil is very professional and doing good job. Neil has installed my solar panel and I recommend him to other people for solar installation
5  Brad  · Excellence well done – Mark White excellence service job well done Installation great job thoroughly happy success
5  Nabih M.  · Job well done – Mark White and Jason were very helpful throughout the whole process
5  kyungah k.  · Easy process – We had new solar panels installed recently and Mark White from Esteem helped us get the quote we needed. The process was smooth and easy.
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Mark D.
Mark D. WA
 

Noticed the negative reviews for NSW however this wasn't my experience in WA. Generally very good experience from Esteem in WA. I've used Esteem for both Solar panels and Batteries on separate occasions. Solar panels were installed very cheaply, high quality and timely. Recently installed around 13kWh of batteries and had some issues out of… Read more

control due to change in supply of batteries. Mark White helped guide through process to select alternative batteries that were installed and followed through to install. Installation was done to the same high quality. Would recommend Esteem.

Sankalpa S.
Sankalpa S. NSW
 

Proceed with extreme caution when dealing with this company unless you are willing to lose any money or do not want any after service. We had a solar system installed less than a year ago. Recently, the system began showing repeated inverter faults (“No AC Connection” / voltage errors). Upon inspection, there is now visible heat damage/melting… Read more

associated with the solar inverter circuit.

Despite multiple attempts to contact the company about what is clearly an electrical safety issue, we have received no response at all.

Due to the lack of response and the potential safety risk, we were forced to shut the system down and arrange for a licensed electrician to make the system safe.

This system is still under warranty, and the complete lack of communication when a safety issue was raised has been extremely disappointing and stressful. At this stage, I cannot recommend this company based on their after-sales support and handling of safety-related issues.

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MikeMac
MikeMac WA 4 posts
   Verified

Run! Do not go near this company. Paid a deposit of $500 in August of 2025 for what seemed to be a great deal. Got nothing and they went completely silent by Christmas. Now at end of March and still haven't got my deposit back. Promises are made,… Read more

not gets repaid. I've had to resort to a letter of demand, Consumer Affairs and the Office of Clean Energy. You'd be mad to work with them. Total scammers!

 Follow-up  · Can't change a thing here. This company should be wound up and hung out to dry....a bloody long way from me. No contact since and no money. Late April now....

Reviews with attachments

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AGP
AGP Western Australia
 

Excellent service!! – Very quick responses with competitive price. Sales team was very prompt and did all the documentation works very quickly. Overall smooth and easy process. Show reply

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Joma
Joma NSW 2 posts
   Verified

Great job Just on time Clean work Very helpful app to follow my usage

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Midway
Midway 8 posts
 

Was a painless no stress from start to finish – Thank you to mark this whole process was done on excellent good old fashion service. This whole process was done with no fuss at all with kept up to date information on the whole process.and thank you Jason and his crew on a no fuss installation polite and courteous once again thank you all the system is awesome cheers LES

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nathan m.
nathan m. NSW
 Published  · Edited

Esteem energy great 6.6 kw install – I recently had a 6.6 kW solar system installed by Esteem Energy, and I couldn't be happier with the results. The installation included 15 panels and a 5 kW SAJ inverter, which has been working flawlessly. Even on cloudy days, the system is still generating a surprising amount of energy. The follow-up from the Esteem Energy team has been… Read more

excellent, ensuring everything was running smoothly post-installation. The price was unbeatable, offering great value for the quality of the service provided.

The SAJ inverter is performing well, and the accompanying app is a fantastic tool for monitoring energy production. Overall, I'm very satisfied with the entire experience and highly recommend Esteem Energy for anyone considering solar installation.

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Darren Bennetts
Darren Bennetts WA 4 posts
 

Open honest good value for money – A polite and efficient sales and installation team. Kept their word and delivered the solar panel install - would recommend this business to Perth WA people

In-depth reviews

Farhan Khan
Farhan Khan NSW
   Verified

Seamless, Efficient, and Highly Professional Solar Installation Service – The services provided by Esteem Energy was exceptional and thoroughly professional. John Adams, being a great sales person, stood out for his expertise, attentiveness, and commitment to ensuring a smooth and efficient process. He went above and beyond to provide all the necessary details, addressing our questions with clarity and confidence, … Read more

which gave us peace of mind throughout the experience.

From the moment we signed the contract to the final installation, the entire process was completed within a timeframe of little over a week.

The installation team lead by Erham worked with remarkable efficiency, adhering strictly to the agreed-upon plan and schedule. Their attention to detail, clear communication, and dedication to delivering exactly as promised were truly commendable. This level of professionalism is great especially after when the job is done and we are delighted with the results. We absolutely recommend their services to anyone seeking reliability and excellence.

Fanica
Fanica
 

Esteem Energy – This is Exellent Solar system of 5 stars. I was looking for solar system for a while..nobody can do it..saing that my roof is nerrow.. I come across with Esteem Energy and spoke with MARK WHITE..he promised he will look for the solution to help me. Next day he call and he said he can definitely do it 6.6w..what I was looking for. Now I got the… Read more

best solar system...the products a high quality..the installation was done so professionally..technically..with so much care. I immediately recomended to my daughter she installed and she and her family are so happy. This is trustword people ..good and honest..I wish it is more company with this code of practice.. HUGE THANK YOU TO MARK WHITE..who was all the time available while installation.. Also thank u to Jason who was talking to the installation team and making sure that Jonb is done. Thank you to Joe ..the installation man ..who is appsolutely expert in his job. I highly recommending this unic solar company to whoever need realable and efficient soler system. Best wishes and regards to all staff at Esteem Energy...

Kyle C
Kyle C
 

Fast and Efficient – Having looked around at a few different quotes for similar systems these guy offered a competitive price to begin with so it took a bit of hassle out of looking around. Mark White, the man I dealt with was very fast to reply and answered the many questions I had. Once the deposit was paid they came out 2 business days later and did the… Read more

installation which was very impressive.

Panels look tidy on the roof and the inverter has been installed really tidy. Had to make the request to put the inverter on the side of the house as opposed to near the front door where they first recommended but they were happy to go with our preference once they checked it was okay. You get an app that shows you how muck power you are making that’s easy to use and has some cool features.

When it came to billing there was a couple of additional charges. These were terracotta tiles brackets, which were mentioned in the contract as an additional charge it. Just didn’t stipulate how much so worth asking the question. And the A.C switch. After requesting a review of these charges they were able to look after me a bit more. But from the quoted price it was still really good value.

Positive reviews

Charles K.
Charles K.
 

Mark White did a great job arranging installation for us.

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Gogo M.
Gogo M. WA
 

Harry, was professional and played a great role every step of the solar process he was available whenever you needed answers and if he wasn't he would get back to you at the earliest time. Would do his best to help get you what you wanted. Installers were on time, quick and efficient. They cleaned up after themselves took all the rubbish away and did an amazing job with everything. Show details

D Mann
D Mann
 

Excellent quality product and great workmanship. Very professional and friendly

Negative reviews

Rift
Rift NSW
 
Timeliness
Job Satisfaction
Rates and Fees
Installation

They were well priced and efficient when organising the installation of the system however thier aftermarket support with issue and response to queries is woful. I organise to get a battery through them during the process and over 6 months they kept stalling stalling and stalling, having never received an install date I requested my deposit returned and agin crickets. They do not respond.

Paul L.
Paul L. NSW
 

Very poor experience, DO NOT USE! I signed up to Esteem Energy 3 months ago, I received a 1 week commitment on install before signing. During the selling phase they were in contact with me daily. After hearing nothing post paying my deposit, I called up two weeks later only to be told they were waiting on approval from the energy provider. I… Read more

checked the bill I had sent them and called back to advise they applied to the wrong provider, they then retracted the statement said it was all good and someone would call me soon with an install date. A week later I heard nothing and I called them back and was told someone would call me back ASAP. This continued in a cycle for 10 weeks until I finally got someone who would connect me to the install team. Their excuse was the government was making them do commercial installs first, and said someone would call me back, which never happened. Three months after signing, out of the blue I received my fist contact, someone called me said they would install on Sat 8th Nov. I cancelled my plans and waited at home. At 10am I received a call advising they were missing a $1500 part for the battery which I would have to pay for. By this time I realized they had no intent to install the system and I simply asked for my deposit back, lets see how this plays out! Waste of time and money and the worst purchase experience I have every had in all my years. How they have 120 x 5 star rating's is beyond my comprehension, no communication, no follow up and more hurtful is no product. I found a new provider same price for the same system. I suggest you do the same.

Damien A.
Damien A. 2 posts
 Published  · Edited
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Installation

Solar panel install on residential property in Perth, WA – EDIT2: finally got the follow-up help required after months. Even though the after-install customer service could be improved, I would still recommend this company to install solar panels. EDIT: initial interactions are good as per my original review below. Any follow ups or any issues you have after installation will be ignored it seems. Called… Read more

multiple times, emailed multiple times and whatsapp multiple times. Nothing from them.

We recently had solar panels installed by Esteem Energy, and the entire experience was fantastic. From the initial consultation with Mark White to the final installation organised by Jason Smith, their customer service was top-notch. The team was always available to to answer any questions I had, and they kept me in informed throughout the entire process. During the consultation phase, they were also very flexible and maintained the same fixed price originally agreed upon for 5 months in order for us to get our finances in order. The installation was smooth and efficient, with the crew being very professional. I highly recommend Esteem Energy for anyone considering solar panels; their excellent communication and quality service make them standout choice.

Recent reviews

Michael S.
Michael S. WA
 

Excellent service by Mark White and the Esteem Energy team, with no fuse arrangement for the replacement of our old system with a better-performing new one at a very reasonable price. Strongly recommended

Singh .I
Singh .I NSW
 

Professional people – Very professional work done by esteemed energy. Overall was happy with the timely and efficient installation of solar panels and inverter.

Singh. I
Singh. I NSW
 

Professional people – Very professional work done by esteemed energy. Overall was happy with the timely and efficient installation of solar panels and inverter.

Maureen Micallef
Maureen Micallef
 

Solar Panels Esteem – Excellent solar panels Neil from Esteem very helpful. First bill only $86 for 3 months usually $200 so saving due to solar. Asian men installed system very thorough explained the panels on the system. Good service sincerely appreciated all involvement with Esteem Maureen Micallef

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Prabhakar
Prabhakar
 

Esteem Solar energy right choice – Excellent customer service I will definitely recommend this company for solar options. Customer service is amazing. The communication is great and the team were always attentive to my queries in time without delay. Special thanks to sale team Daniel and installation team also were very helpful.

Siham D.
Siham D. 2 posts
 

Sales Expert and Unbeatable Price – I recently had solar panels installed by Esteem Energy, and I couldn't be happier with the experience! After receiving a couple of quotes, I found Esteem Energy's offering, guided by Daniel, to be the best in terms of both products and pricing. The entire process was smooth and hassle-free. The installation was completed on time, and the team… Read more

left the site neat and tidy. Their expertise and professionalism truly stood out. Daniel and his team were not only knowledgeable but also approachable, answering all my questions with patience and clarity.

I highly recommend Esteem Energy to anyone considering solar. Great service, competitive pricing, and an exceptional team!

yasar r.
yasar r.
 

yasar – Very happy with the communication, price and speed of install. I’m no expert on installation but it works perfectly, looks great and the installers were very professional and friendly and did a very tidy job. Happy to recommend this company. Daniel was very patient and helpful in adjusting our plans. No pushy sales techniques.

Joseph Martin
Joseph Martin
 

Fantastic – Hi harry Thanks for the fantastic installation of my 6.5 solar system, you were great to deal with and the installation was wonderful and systems is producing much power than I expected Will be recommend you to all our friends Thanks Joe

ramandeep k.
ramandeep k. WA
 

Solar system – Excellent service, very supportive team. Responding on time with all the queries related to system. Neil and Jason both good at communication. Helping beyond their scope of Job. Making sure everything goes smoothly. Even after installation, following up about service and making sure that system works correctly. Very satisfied with service. Highly recommended.

Yolanda H
Yolanda H WA
 

Excellent customer service – I will definitely recommend this company for solar options. Customer service is amazing. The communication is great and the team were always attentive to my queries in time without delay. Special thanks to sale team Charlie and installation team Jason who were very helpful. Show details

Leo
Leo
 

Esteem Good work – Mark White did a fantastic job and completed the installation in 1 day. The whole process was very smooth and easy and I am very happy and satisfied with the work done.

Xtino
Xtino 2 posts
 

Happy with Solar – I had my solar panel system installed by Esteem Energy around 2 years ago and still happy with it. Recently I called them and spoke with Mark White regarding batteries, he was very helpful. I will recommend speaking to Mark White of Esteem Energy.

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