WM7 is stuck on one program and is not proceeding with the wash.
WM7 is stuck on one program and is not proceeding with the wash. Tried switching on and off too, but not moving. Tried calling customer care but they are not responding. I have huge load of laundry to be washed and I am feeling so helpless with this now.
Purchased in October 2017.
Outside of machine is rusting after one year plus issues with bleaching my clothes
We bought the machine over a year ago but only started using it February 2019 because we were under construction. After one year of use, I have noticed the following:
1. Washing cycles are way too long so we always have to use the "quick wash" setting which is ridiculous
2. The outside of the machine below the detergent dispenser is rusting which seems odd
3. If I do one load with bleach when washing white towels, the next 2 completely separate loads that I wash without using bleach (coloured loads) end up with bleach spots on them. I have ruin...
Broken down twice in just over 2 years!
The machine was working fine, but has broken down a second time in just over 2 years. My first Euromaid product and not impressed so far. Never had washing machine break down twice in such a short time. Apparently the start button spring has dropped behind the Start Button so its rendered useless. I would hope Euromaid will fix this under warranty which only ran out in November 2019. I shouldn't have this many issues in such a short span of time.
Purchased in November 2017.
I wouldn’t recommend this machine at all!
We are getting the same issue everyone else here is describing with machine stopping mid cycle, not counting down, error messages and unable to now open locked door. It’s just out of warranty so very disappointing.
This machine is a great buy
We use this washing machine a lot. Always separate the towels from clothes. It has never let us down. It will take 2 X King size sheets, 2 X pillow cases and some smalls in one load. We most often use the Quick Wash at 34 minutes. Very inexpensive to run and does a great job.
Purchased in May 2017.
Broke on first use
I bought this machine late September early October 2017. It failed on the first day. The ACCC states I should have gotten a new machine- Euromaid (hapl) disagreed. It took over 12 days to fix. It broke again. It took a week to replace. This second machine died after 3 months. Now we are about in January 2018. I bought a totally different brand and have had no issue.
Machines go wrong. That is one part of the issue. The other is very poor customer service. Most of the people I spoke to were nice, but they mostly are aren’t they. My patience and understanding was taken advantage of.
Purchased in October 2017.
Works well, decent price
This was one of the cheaper front loader machines I could find. I've had it for a year and it works well. dissolves washing powder well - don't seem to find undissolved powder on my clothes as I have with some previous machines. Did seem to cause some leaking at one point - where we realised we had to clean the filter. But all good since then
Decent & affordable
Favourite features is express mode. The machine ain’t too loud or quiet, will not wear out your clothes, another good feature is it does have advanced features where you can set the timer to wash your clothes at specific time.
It does clean the clothes well but obviously doesn’t rinse dry the clothes as in comparison to other washing machines that had dryer function
- Verified purchase
It does what it needs to do
I bought this washing machine online and it surprised me in a good way. It has a lot more wash features than expected, and my clothes have been maintaining their good condition after many washes (although, I'm not sure if that has more to do with Organic for Poverty's soap nuts). It's not terribly noisy. However, water does seem to stay inside the door seal after washes.
Great quality - stable and reliable
I love the easy to use display and range of washing options. Initially I will nervous about buying a less known brand but this did not fail to impress. Doesn't move around during the spin cycle, high quality fittings, buttons and dials. Clothing is well cleaned and looked after with the front load machine (in my opinion provides a better clean than a top loader) This is my second euromaid (had to buy a larger model with a growing family) and I haven't regretted it.
Comes in Budget but have limited options
I have been using this washing maching for past six months. There is not oh so great and so bad feature with this machine yet. We bought this from applicances online, the delivey was very easy and relaxed. I mainly use the 28min option and wollen option. The 28 min easy clean but all option apart from this is very long. Wish they have more option like this. Its okay if you are looking for maching for budget.
Best Washing machine ever bought! Better than Miele and Bosch.
Amazing wash results. Very economical to run and water wise, too.
Only complaint is that it is a little noisy, but I find all front loaders are louder than top loaders.
Best Buy ever. Very happy! Would not hesitate in recommending this to others. Exceptional machine That gives exceptional results.
Took a chance and it paid off...
The old way was bashing your cloths against a rock, think of how a front load works. My cloths are cleaner than with a top load I use to use, only tapping into cold water is taking the heat off the hot water system.
I read the manual and once every year I put through a hot wash to make sure any bugs are removed, I keep an eye on the lint filter, which never clogs. It has normal wash sounds with Minimum noise, favourite feature is daily express and being able to minimise or increase the speed of the spin cycle.
Handy hint, keep the door open ...
Quick delivery .. easy and Efficient
Very pleased with 303 bucks for new washing machine . Can’t see dent on side as advised. Customer service were very patient and knowledgeable . I can’t recommend this company enough. They delivered plus took away my old washing machine with zero fuss . Very polite delivery men.
It was fine until it wasn't...
To be fair, it is a satisfactory machine with settings that I find useful and it was working fine until it started to..not work fine. First it was the detergent tray that stopped draining, so after every wash the middle tray would be filled with water. Everything else still worked so I thought, okay, I'll just deal with this manually by pouring it out after every wash. But then it started to not start after you press Start. So you'd have to try your luck later and sometimes it was a few hours, sometimes it was the next day, but it'd start again...- thank god. Then one day, the whole digital display went haywire, you can change some of the settings but not others and it didn't matter what you changed, it wouldn't start anyway. The warranty is super short (2 years) so the company will not look after you after that. For white goods, that's not long at all which makes me think whether there's a reason why it's so short. In summary, the machine was inexpensive but I wouldn't want to risk it. For peace of mind, look for something more reliable or at least with a longer warranty.
Works fine for the price we paid
Great customer service in terms of next day delivery and installation. Good value for money as it is one of the cheaper options in that range. It does not always rinse well when you choose a shorter program and the thing I mainly miss is a sound (like a beep or something) when a load is finished.
Love this & excellent price!
We bought this washing machine after our last one died and we haven’t been disappointed. It is efficient, it cleans well, it’s relatively quiet and does what it claims. It also has a large range of settings to choose from. It’s great value for money and we would definitely look at purchasing this brand again.
Great machine for a great price!
I've owned this product for 4+ years and has never given me any issues. If i had to state a downside, I would note that the inside seal does gather mould and slight gunk. However, this has accumulated over years and years and is easy to wipe away. Though it's not as flashy as a lot of other machines out there, it's a simple yet functional machine with plenty of settings that delivers all you could want AND for a great price! This was the first Euromaid product I had purchased and its quality has opened me up to purchasing other goods from this brand. Very happy with this product / brand and have / will continue to recommend to others.
Excellent reliable machine, a few minor design issues
I've had one of these since 2013. With the exception of filter cleaning, it has required no maintenance, runs reliably and washes well. One minor design fault: the control panel labelling comes off easily. Our kitchen cleaner probably used pine-o-clean or similar to wipe it down, and took most of the labels off. It's a shame the labels aren't etched in or imprinted in the mould.
- Verified purchase
good washing machine
Great washing machine. it does washing within 35 minutes, it's got great lcd display and is easy to use. it washes clothes very clean. you can set temperature and spin cycle within seconds. the only negative thing is there is not hot water inlet, but i run warm water through the cold water inlet with a hose splitter.
Questions & Answers
Machine won’t unlock all of a sudden - how do I get the thing open to retrieve my washing?
Hi Bek, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at email@example.com
Why is there a small amount of water that drips from the dispenser draw? My WM7 is 3 years old.
Hi Gem, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at firstname.lastname@example.org
My machine has stopped functioning properly, stopping halfway through cycles, being unable to cancel (flashes as though cancelling but takes sometimes hours to stop), not draining water, when managing to get it somewhat reset and try again (hours laters) the new cycle displays an incorrect time (e.g 16 minutes for cotton cycle) and stops partway through, sometimes even trying to do a spin only cycle to clear the water results in it just intermittently spinning hour almost an hour.
All this makes it sound like a computer/controller malfunction to me. Has anyone had any experience in getting this fixed?
Hi Nate, Thank you for reaching out to Euromaid, Please contact our customer care team on 1800 444 357 with the model number of your appliance and they will be able to assist you further. Alternatively you can email us at email@example.com
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