If I could I would give it 0 starsOkay we ordered a bed frame and a mattress in December to be delivered in Jan. The day of the delivery they cancelled. They said it would be a week. The following week they cancelled again. Then we asked for a refund of the mattress, they gave it. A week later they randomly refunded the frame with no email or any correspondence. It felt like a fake instagram scam company... I was even thinking about buying the couch but now I would never shop with them again.... Show details
Loose bed headAs with other reviews, the bed head is quite loose. I really think this should be made clear before purchase. Eva says it should go flush against a wall, but that's not possible with my skirting and electric outlets. I think it's a design flaw to be honest, because sitting up in bed is a pretty common thing! I would be surprised if it lasts more than a couple of years. Show details
Look before you buyThis bed base gets great reviews, my opinion seems to be an outlier. I found the bed physically heavier than I expected (74kg) and visually much heavier than it appeared in the photos online (the bed head and platform are very thick and chunky looking).
Some of the pieces were warped and the base didn't fit together neatly, this gave me a bad impression of the quality from the get go. (See images below - these are after the pieces were screeed together as tight as they would go, so the warping is flattened quite a bit). The bed head moves wit... Read moreh very little pressure applied to it, even when fastened correctly, Eva considered this normal. I feel the bed base was not up to the standard advertised (warped pieces that didn't fit together flush when assembled as instructed) but Eva didn't consider this a fault, so I am liable for shipping. I thought the returns policy meant an online purchase was low risk. Be aware that Eva won't initiate a return until you have had the base for 30 days, then there is time to organise pick up, frieght back to the warehouse and time to process the return (as well as cost if you are outside a metro area). At the time of writing it is over six weeks since I received the bed base and I received a partial return this morning. I have received only $862.25 out of a stated $1316 refund. It maybe that I've underestimated the cost of shipping and am $450 out of pocket for shipy, I'm waiting to hear back from Eva now. I knew I wasn't happy with the product from day one, so it's felt like a big hassle to wait this long. I feel it exposes the customer to the risk that the product will be accidentally damaged/scratched and then not be eligible for a refund. Eva aren't obliged to accept a refund under consumer law, this is discretionary so they set the rules for returns. Lots of people are happy with the product, but I would advise viewing it before purchase so you know it's right for you and don't end up out of pocket. $450 for nothing is a lot of money!
Great bedframe from EVATook the plunge buying online after looking for Aussie made. Beds are solid and easy to put together, attractive design, prompt on-time delivery. We've bought 3 bedframes from Eva. Show details · 1
A great buyProduct success to my mind is when, if you had to do it again, you'd buy the exact same product without a second thought. The Eva bed and side table is that purchase. It looks great, it's a solid piece of furniture and it was easy to put together. Delivered the day after order too. A great buy. Show details · 1
Fantastic frame and assembly!We were in the market for a new bed frame that was:
- A quality, wooden frame
- Solid design with slats that and won’t slip out
- Easy to assemble
The timber bed frame ticks all these requirements and is a great design. I have been recommending this product to anyone who mentions bed frames! Show reply
Absolutely perfect !Love this bed! My 16 year old put it together herself without help. It’s well built, and looks gorgeous. Show details · 1
Eva Timber Bed Frame SingleNo reviews yet
|890 x 1690 x 2170 mm
|890 x 1990 x 2170 mm
|890 x 1540 x 2020 mm
|890 x 1080 x 2020 mm
- 🏆 2024 Award
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